Search Hotels
- /
- 52,444Hotels in Japan/
- 10,973Hotels in Kanto/
- 5,715Hotels in Tokyo/
- Hotel in JR-East Hotel Mets Shibuya
See Other Accommodations in Shibuya
See All Photos
JR-East Hotel Mets Shibuya
Hotels
8.7
/10
Very Good
990 reviews
What Guests Say About Their Stay
Riyanto S. S.
9.4
/ 10
The location of the hotel is exceptional ... close to Shibuya Station and Shibuya Crossing Hachiko Statue
See original
Tiffany
10.0
/ 10
This hotel is super conveniently located to everything I needed! Their laundry facilities were supremely helpful and the fact that I could check if any machines were free from the comfort of my room was amazing!! The front desk staff was really helpful and helped me book luggage forwarding to the airport for the first time, had a luggage scale to borrow, and had a fully stocked amenities bar for my personal grooming needs. I could not ask for a better hotel and will definitely be back!!
Jennifer
10.0
/ 10
Liked being close to transit. However, the construction going on around the station makes it very hard to navigate where you’re going. Hotel was clean and quiet. Beds very hard which may or may not be your thing. Laundry room excellent
Jose
10.0
/ 10
Very clean and comfortable. The staff was fantastic and friendly. Get the breakfast buffet, it’s great!I really love this place.
In the Area
See Map
3-29-17 Shibuya, Shibuya-ku, Tokyo, Shibuya, Kanto, Japan, 150-0002
Main Facilities
See more
24-Hour Front Desk
WiFi
See more
Available Room Types in JR-East Hotel Mets Shibuya
Speed up your search by choosing what you need
Price Display
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
JR-East Hotel Mets Shibuya Address: Map & Location
3-29-17 Shibuya, Shibuya-ku, Tokyo, Shibuya, Kanto, Japan, 150-0002
Discover More Places
Discover More About JR-East Hotel Mets Shibuya
Location
JR-East Hotel Mets Shibuya is located in area / city Shibuya.
About JR-East Hotel Mets Shibuya
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
JR-East Hotel Mets Shibuya is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, JR-East Hotel Mets Shibuya is the right place to stay.
All facilities in JR-East Hotel Mets Shibuya
Others
General
- Parking
- Microwave (shared)
- Smoking area
- Parking (surcharge)
Hotel Services
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Laundry service
Public Facilities
- Others
- Safety deposit box
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Accommodation Policy & General Information in JR-East Hotel Mets Shibuya
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1980 for children
- Covered self parking fee: JPY 2000 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 05:30
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - 05:30 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at JR-East Hotel Mets Shibuya | 186 |
Number of floors in JR-East Hotel Mets Shibuya | 1 |
Another facilities in JR-East Hotel Mets Shibuya | Parking, Microwave (shared), Smoking area, Parking (surcharge), Luggage storage |
Frequently asked question in JR-East Hotel Mets Shibuya
What are available facilities at JR-East Hotel Mets Shibuya?
There are top facilites at JR-East Hotel Mets Shibuya such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at JR-East Hotel Mets Shibuya?
Check-in time at JR-East Hotel Mets Shibuya is staring from 15:00 - 05:30 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does JR-East Hotel Mets Shibuya provide breakfast?
Yes, JR-East Hotel Mets Shibuya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of JR-East Hotel Mets Shibuya?
JR-East Hotel Mets Shibuya is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does JR-East Hotel Mets Shibuya have?
JR-East Hotel Mets Shibuya has 1 floors.
See All
More Reviews from Other Guests in JR-East Hotel Mets Shibuya
Overall Ratings & Reviews JR-East Hotel Mets Shibuya
Traveloka (51)
Other sources (939)
8.8
Very Good
From 939 reviews
Cleanliness
9.2
Room Comfort
8.8
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews JR-East Hotel Mets Shibuya
Number of reviews per page
20
40
Top reviews
Tiffany
Business
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
This hotel is super conveniently located to everything I needed! Their laundry facilities were supremely helpful and the fact that I could check if any machines were free from the comfort of my room was amazing!! The front desk staff was really helpful and helped me book luggage forwarding to the airport for the first time, had a luggage scale to borrow, and had a fully stocked amenities bar for my personal grooming needs. I could not ask for a better hotel and will definitely be back!!
Read More
Jennifer
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Liked being close to transit. However, the construction going on around the station makes it very hard to navigate where you’re going. Hotel was clean and quiet. Beds very hard which may or may not be your thing. Laundry room excellent
Jose
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very clean and comfortable. The staff was fantastic and friendly. Get the breakfast buffet, it’s great!I really love this place.
Daniel
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The rooms were nice and clean and so was the hotel generally speaking. Only complaint was the soundproofing: could hear trains passing quite easily, and could also hear noise from the halls and adjoining rooms pretty well.
Phuong
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
They have good customer service. They kept this hotel well maintained and clean. My twin room are not so tight and bathroom are very clean. Air conditioner are strong and a lot of nice TV channel to watch. It’s about 10 minutes walk to the Shibuya Stream shopping mall and Shibuya train station. They give out free toothbrush, toothpaste, lotion, face cleanser, tea, coffee and etc. at the lobby.
Read More
William
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This boutique hotel in Osaka was absolutely fantastic, and the room had all that you need in a compact Japanese form. Excellent concierge staff. Many supermarkets and corner eats and walkable to Metro.
David
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Friendly staff but the breakfast was marginal at best - but with that said it was not a western style breakfast as I was used to. But expected FYI
Cengiz
Leisure with Children
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The location of the hotel is absolutely fantastic. It is easy to get around the city by subway or taxi. The only downside is the size of the rooms and the beds. They are quite small. One side of the bed is the wall and the size is like a single. I wish they had a bit larger rooms.
Angeline
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Everything is amazing with this property! Right at the heart of Shibuya. Everything is walkable. So many food options and easy access to transportation.
Sandra
Leisure with Partner
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
We only stayed for one night, and while the location was excellent—just a few minutes' walk from the train station and a shopping mall—the overall experience was disappointing. The room was extremely small, and the bed being attached to the wall made it very inconvenient and uncomfortable. Check-in was done through a self-service kiosk, and while there was staff available, they weren’t very friendly and their English was limited, which made communication a bit difficult. Overall, I wouldn’t recommend this hotel for the price, as it doesn’t meet the expected standards.
Read More
CELINA
Leisure Family
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
I stayed with my family during a summer vacation in Tokyo. I like the fact that this hotel is at a location that is convenient for almost everything from food, shopping, to transportation. It is a 5 minutes walk to Shibuya Scramble and less than 10 min walk to Shibuya crossing and Shibuya train station. The property is clean and the staff is friendly and helpful. I highly recommend this place to everyone.
Read More
Wanda T
Leisure Family
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
I got into hotel just after 9pm and there was one agent on duty. The check in was via a kiosk and she was helping another guest. After some time, we checked in and the room was nice. It was clean and the bathroom looked like it was renovated. There were slippers and a robe, nice touch (didn't get that at the Hilton Tokyo Bay!) The bidet had warm toilet (Hilton did not). There was complimentary
coffee and the usual toiletries you get at lobby. Location was close to the Stream near many restaurants, very convenient. Lobby isn't grand and it's in small office building. If you're good with that which I was, I totally recommend this hotel for the price, room and location!!
Read More
Xianxiang
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Good
Manuel
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
In the middle of downtown
Leonora
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Easy access to transportation and walkable to a lot of places of interest.
Yuan
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Very conveniently located next to the Shibuya station. Lots of restaurants nearby. Clean rooms and friendly staff. FamilyMart nearby which we bought our breakfast everyday. You can hear the trains passing by but it didn’t bother us. Hotel provides slippers and pajamas. Toiletries can be picked up next to the front desk
Jay
Friends and Family
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
This is a great hotel if you are arriving from or departing to NRT airport as it's a direct line no transfers. The hotel is essentially connected to the station so you don't have to wheel luggage across Tokyo streets. The rooms are small but comfortable. The hotel staff was amazingly helpful and kind.
Windell
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great location and stay
Mira
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The hotel’s location is so convenient. A very comfortable stay close to restaurants, sights, transport and shopping.
janina
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The property is a 5-6min walk to shops, restaurants, SHIBUYA crossing and shibuya station. The room accommodate my family of four. The rooms are cleans and very quiet. Will stay here again
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Shibuya
About Traveloka
Facebook
Instagram
Youtube
Copyright © 2025 Traveloka. All rights reserved
Overall Ratings & Reviews JR-East Hotel Mets Shibuya
Traveloka (51)
Other sources (939)
8.8
Very Good
From 939 reviews
Cleanliness
9.2
Room Comfort
8.8
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews JR-East Hotel Mets Shibuya
Number of reviews per page
20
40
Top reviews
Tiffany
Business
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
This hotel is super conveniently located to everything I needed! Their laundry facilities were supremely helpful and the fact that I could check if any machines were free from the comfort of my room was amazing!! The front desk staff was really helpful and helped me book luggage forwarding to the airport for the first time, had a luggage scale to borrow, and had a fully stocked amenities bar for my personal grooming needs. I could not ask for a better hotel and will definitely be back!!
Read More
Jennifer
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Liked being close to transit. However, the construction going on around the station makes it very hard to navigate where you’re going. Hotel was clean and quiet. Beds very hard which may or may not be your thing. Laundry room excellent
Jose
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very clean and comfortable. The staff was fantastic and friendly. Get the breakfast buffet, it’s great!I really love this place.
Daniel
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The rooms were nice and clean and so was the hotel generally speaking. Only complaint was the soundproofing: could hear trains passing quite easily, and could also hear noise from the halls and adjoining rooms pretty well.
Phuong
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
They have good customer service. They kept this hotel well maintained and clean. My twin room are not so tight and bathroom are very clean. Air conditioner are strong and a lot of nice TV channel to watch. It’s about 10 minutes walk to the Shibuya Stream shopping mall and Shibuya train station. They give out free toothbrush, toothpaste, lotion, face cleanser, tea, coffee and etc. at the lobby.
Read More
William
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This boutique hotel in Osaka was absolutely fantastic, and the room had all that you need in a compact Japanese form. Excellent concierge staff. Many supermarkets and corner eats and walkable to Metro.
David
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Friendly staff but the breakfast was marginal at best - but with that said it was not a western style breakfast as I was used to. But expected FYI
Cengiz
Leisure with Children
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The location of the hotel is absolutely fantastic. It is easy to get around the city by subway or taxi. The only downside is the size of the rooms and the beds. They are quite small. One side of the bed is the wall and the size is like a single. I wish they had a bit larger rooms.
Angeline
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Everything is amazing with this property! Right at the heart of Shibuya. Everything is walkable. So many food options and easy access to transportation.
Sandra
Leisure with Partner
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
We only stayed for one night, and while the location was excellent—just a few minutes' walk from the train station and a shopping mall—the overall experience was disappointing. The room was extremely small, and the bed being attached to the wall made it very inconvenient and uncomfortable. Check-in was done through a self-service kiosk, and while there was staff available, they weren’t very friendly and their English was limited, which made communication a bit difficult. Overall, I wouldn’t recommend this hotel for the price, as it doesn’t meet the expected standards.
Read More
CELINA
Leisure Family
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
I stayed with my family during a summer vacation in Tokyo. I like the fact that this hotel is at a location that is convenient for almost everything from food, shopping, to transportation. It is a 5 minutes walk to Shibuya Scramble and less than 10 min walk to Shibuya crossing and Shibuya train station. The property is clean and the staff is friendly and helpful. I highly recommend this place to everyone.
Read More
Wanda T
Leisure Family
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
I got into hotel just after 9pm and there was one agent on duty. The check in was via a kiosk and she was helping another guest. After some time, we checked in and the room was nice. It was clean and the bathroom looked like it was renovated. There were slippers and a robe, nice touch (didn't get that at the Hilton Tokyo Bay!) The bidet had warm toilet (Hilton did not). There was complimentary
coffee and the usual toiletries you get at lobby. Location was close to the Stream near many restaurants, very convenient. Lobby isn't grand and it's in small office building. If you're good with that which I was, I totally recommend this hotel for the price, room and location!!
Read More
Xianxiang
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Good
Manuel
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
In the middle of downtown
Leonora
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Easy access to transportation and walkable to a lot of places of interest.
Yuan
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Very conveniently located next to the Shibuya station. Lots of restaurants nearby. Clean rooms and friendly staff. FamilyMart nearby which we bought our breakfast everyday. You can hear the trains passing by but it didn’t bother us. Hotel provides slippers and pajamas. Toiletries can be picked up next to the front desk
Jay
Friends and Family
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
This is a great hotel if you are arriving from or departing to NRT airport as it's a direct line no transfers. The hotel is essentially connected to the station so you don't have to wheel luggage across Tokyo streets. The rooms are small but comfortable. The hotel staff was amazingly helpful and kind.
Windell
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great location and stay
Mira
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The hotel’s location is so convenient. A very comfortable stay close to restaurants, sights, transport and shopping.
janina
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The property is a 5-6min walk to shops, restaurants, SHIBUYA crossing and shibuya station. The room accommodate my family of four. The rooms are cleans and very quiet. Will stay here again
Number of reviews per page
20
40