Kobe Plaza Hotel West

The whole staff was amazing, extremely helpful and polite Julia looked after us extremely attentive Good location Do recommend this hotel

The property was conveniently in a shopping/outlet street. When leaving the hotel you will have access to a variety of food, shops, and general shops like Daiso and Matusmoto Pharmacy. The subway is about a 5-10 minute walk away depending on which line you want to take. The hotel also offers a multi-purpose washer/dryer with lockable machines. No need to buy detergent as the machine dispenses it for you and performs drying as well at no extra charge. The staff was very kind, informative on local shops, and flexible when I experienced delays in my arrival date. I would highly recommend this location for flexible access to Osaka and Kyoto for day trips.

I stayed in a single room which was compact but the perfect size for me. It was well kept, clean, etc. The location is perfect; right in Motomachi and a short walk to a few major attractions. Even though the hotel is in Motomachi, it was still pretty quiet. I tried to add 2 more nights, but the hotel was fully booked. The staff were helpful with my check-in and helping me figure out the additional nights (even though it didn’t work out).