Phoenix Seagaia Ocean Tower

Resorts
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9.2
/10
Exceptional
1,132 reviews

What Guests Say About Their Stay

IGOR

10.0
/ 10
We liked the nature around , ocean and onsens at the Hotel .. Food on breakfast was delicious

Nicola

10.0
/ 10
The staff was so nice and also helped us to keep my pre-posted parcel before we arrived. Just their parking is not 24 hours, so we end up parked somewhere else.

Jinjija

10.0
/ 10
It was my first time visiting Miyazaki, and I stayed at Phoenix Seagaia Hotel for two nights with my friend. Before the trip, my friend told me, “Miyazaki has a high sky, a vast ocean, and the view from high places is absolutely breathtaking.” That’s why I decided to treat myself a little and book a Deluxe room. To my surprise, the hotel kindly prepared a room for us on the top floor—the 35th floor. The moment we stepped into the room, we were amazed. It was beautifully cleaned, and the layout was very comfortable and well-designed. When I looked out the window, I was honestly a little scared because of how high it was—but at the same time, it felt like I was being drawn into the view. The scenery was absolutely stunning and unforgettable. The staff were incredibly professional and truly made my trip to Miyazaki special. To be honest, we originally planned to stay at the hotel for just one night. However, after seeing the room and experiencing the wonderful hospitality, we decided we didn’t want to leave and asked to extend our stay for another night. I would definitely love to come back again—next time, with my family.
In the Area
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Hamayama, Yamasaki-cho, Miyazaki, Miyazaki-shi, Kyushu, Japan, 880-8545

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
note: resort was previously named Sheraton Grande Ocean Resort Staying at Phoenix Seagaia Ocean Tower is a good choice when you are visiting Miyazaki-shi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Phoenix Seagaia Ocean Tower Address: Map & Location

Hamayama, Yamasaki-cho, Miyazaki, Miyazaki-shi, Kyushu, Japan, 880-8545
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Lobby Phoenix Seagaia Ocean Tower
Exterior 2 Phoenix Seagaia Ocean Tower

Discover More About Phoenix Seagaia Ocean Tower

note: resort was previously named Sheraton Grande Ocean Resort

Location


Staying at Phoenix Seagaia Ocean Tower is a good choice when you are visiting Miyazaki-shi.

About Phoenix Seagaia Ocean Tower

Phoenix Seagaia Ocean Tower is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

Not only located within easy reach of various places of interests for your adventure, but staying at Phoenix Seagaia Ocean Tower will also give you a pleasant stay.

This resort is an ideal choice for you, novice to professional golfers.

Have fun with various entertaining facilities for you and the whole family at Phoenix Seagaia Ocean Tower, a wonderful accommodation for your family holiday.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Phoenix Seagaia Ocean Tower is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Phoenix Seagaia Ocean Tower.

All facilities in Phoenix Seagaia Ocean Tower

Bar, Cafe and Lounge Phoenix Seagaia Ocean Tower
Bar, Cafe and Lounge
Swimming Pool Phoenix Seagaia Ocean Tower
Swimming Pool
Entertainment Facility Phoenix Seagaia Ocean Tower
Entertainment Facility
Fitness Center Phoenix Seagaia Ocean Tower
Fitness Center
Common Space Phoenix Seagaia Ocean Tower
Common Space

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Fitness center
  • Golf
  • Horse riding
  • Golf cart
  • Mini golf
  • Golf practice
  • Golf course

Things to Do

  • Indoor pool
  • Spa
  • Health club
  • Garden
  • Shops
  • Outdoor pool

General

  • Smoking area
  • Ballroom
  • Reception hall
  • Parking
  • Terrace

Public Facilities

  • Coffee shop
  • Elevator
  • Safety deposit box

Business Facilities

  • Conference center
  • Business facilities
  • Business facilities

Nearby Facilities

  • Gift shop
  • Shops
  • Grocery

Connectivity

  • LAN Internet
  • Free WiFi

Food and Drinks

  • Breakfast

Transportation

  • Bicycle rental

Accessibilty

  • Accessible parking

Accommodation Policy & General Information in Phoenix Seagaia Ocean Tower

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Additional fees of JPY 2,200 apply to children for Single person co-sleeping fee, when sharing existing bedding with their parent. Meals are not included in the breakfast and half board rates for children ages 4-12 when sharing existing bedding with an adult, and breakfast can be requested for the listed child breakfast fee and dinner for JPY 3,250. The meals are available for children ages 0-3 at no charge. Guests must input the correct number of persons, including children, who will be staying in the room at time of booking. Fees for any extra guests, including children, will apply upon arrival.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Phoenix Seagaia Ocean Tower
734
Number of floors in Phoenix Seagaia Ocean Tower
43
Another facilities in Phoenix Seagaia Ocean Tower
Laundry service, Multilingual staff, Wedding service, Luggage storage, Porter

Frequently asked question in Phoenix Seagaia Ocean Tower

What are available facilities at Phoenix Seagaia Ocean Tower?
There are top facilites at Phoenix Seagaia Ocean Tower such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Phoenix Seagaia Ocean Tower?
Check-in time at Phoenix Seagaia Ocean Tower is staring from 14:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Phoenix Seagaia Ocean Tower provide breakfast?
Yes, Phoenix Seagaia Ocean Tower provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Phoenix Seagaia Ocean Tower?
Phoenix Seagaia Ocean Tower is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Phoenix Seagaia Ocean Tower have?
Phoenix Seagaia Ocean Tower has 43 floors.
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More Reviews from Other Guests in Phoenix Seagaia Ocean Tower

9.2
Exceptional
From 1,131 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Phoenix Seagaia Ocean Tower

Number of reviews per page
20
40
Top reviews
IGOR
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We liked the nature around , ocean and onsens at the Hotel .. Food on breakfast was delicious
Hector
icon-
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Many restaurants but no space to eat Had to go outside the resort to get a meal Room was ample for Japanese standard and well maintained Views from room amazing Lot of kids dining around and since it’s a large property of 737 rooms is very crowded
Nicola
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was so nice and also helped us to keep my pre-posted parcel before we arrived. Just their parking is not 24 hours, so we end up parked somewhere else.
Alice
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast on the 42nd floor is excellent with a nice view. The hotel is massive. It is a little dared but overall it maintained well. The onsen is old but looks like they are building a brand new one and will be ready by the fall. I like this hotel a lot, will definitely return if I am going to miyazaki again
Jinjija
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It was my first time visiting Miyazaki, and I stayed at Phoenix Seagaia Hotel for two nights with my friend. Before the trip, my friend told me, “Miyazaki has a high sky, a vast ocean, and the view from high places is absolutely breathtaking.” That’s why I decided to treat myself a little and book a Deluxe room. To my surprise, the hotel kindly prepared a room for us on the top floor—the 35th floor. The moment we stepped into the room, we were amazed. It was beautifully cleaned, and the layout was very comfortable and well-designed. When I looked out the window, I was honestly a little scared because of how high it was—but at the same time, it felt like I was being drawn into the view. The scenery was absolutely stunning and unforgettable. The staff were incredibly professional and truly made my trip to Miyazaki special. To be honest, we originally planned to stay at the hotel for just one night. However, after seeing the room and experiencing the wonderful hospitality, we decided we didn’t want to leave and asked to extend our stay for another night. I would definitely love to come back again—next time, with my family.
Read More
KIYOYASU
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

nothing
Koji
icon-
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

市内まで少し距離がありますがそれ以外は良いと思う
seon
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

방이 넓고 쾌적해서 좋았음 뷔페는 기대보다 조금 미흡함
jangkyung
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Yes. The ocean was visible a little bit far from the room. The spa was fine and good for relaxing even if it was tidy and far from the room.( over 10 mins)
TAESEON
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

perfect clean room
chang sin
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

very good
SHIN
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

숙소는 매우 넓고 쾌적하였으며 난방을 잘 조절할 수 있어 좋았습니다. 온천도 매우 좋았고 식사도 매우 만족스러웠습니다.
Suhyun
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Excellent!!
GEUN JANG
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

the room condition was good. breakfast was fresh and various food,
Miranda Garcia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Breakfast was chaotic with so many people dining at the same time. Food, however, was good. Staff were hospitable and friendly.
DAIKI
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

overall good, but hot spring is kinda far away from the hotel
Chika
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Clean! The food was great.
Tatsunobu
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

It has a great hot spa options.
Zhiyue
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The room is clean and staff is attentive. The food is good! However be mindful that the location is extremely inconvenient and requires a car / taxi to any part of Miyazaki. This is not the hotel’s fault but Miyazaki public transportation is significantly worse than most other mid-sized Japanese cities. So be careful on that!
Emily
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Very friendly and helpful staff. Many options for food and drinks. Clean, comfortable, spacious rooms with amazing views. A little out of the way but the city buses pick up there. Would stay here again.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Phoenix Seagaia Ocean Tower

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 1,131 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Phoenix Seagaia Ocean Tower

Number of reviews per page
20
40
Top reviews
IGOR
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We liked the nature around , ocean and onsens at the Hotel .. Food on breakfast was delicious
Hector
icon-
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Many restaurants but no space to eat Had to go outside the resort to get a meal Room was ample for Japanese standard and well maintained Views from room amazing Lot of kids dining around and since it’s a large property of 737 rooms is very crowded
Nicola
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was so nice and also helped us to keep my pre-posted parcel before we arrived. Just their parking is not 24 hours, so we end up parked somewhere else.
Alice
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast on the 42nd floor is excellent with a nice view. The hotel is massive. It is a little dared but overall it maintained well. The onsen is old but looks like they are building a brand new one and will be ready by the fall. I like this hotel a lot, will definitely return if I am going to miyazaki again
Jinjija
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It was my first time visiting Miyazaki, and I stayed at Phoenix Seagaia Hotel for two nights with my friend. Before the trip, my friend told me, “Miyazaki has a high sky, a vast ocean, and the view from high places is absolutely breathtaking.” That’s why I decided to treat myself a little and book a Deluxe room. To my surprise, the hotel kindly prepared a room for us on the top floor—the 35th floor. The moment we stepped into the room, we were amazed. It was beautifully cleaned, and the layout was very comfortable and well-designed. When I looked out the window, I was honestly a little scared because of how high it was—but at the same time, it felt like I was being drawn into the view. The scenery was absolutely stunning and unforgettable. The staff were incredibly professional and truly made my trip to Miyazaki special. To be honest, we originally planned to stay at the hotel for just one night. However, after seeing the room and experiencing the wonderful hospitality, we decided we didn’t want to leave and asked to extend our stay for another night. I would definitely love to come back again—next time, with my family.
Read More
KIYOYASU
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

nothing
Koji
icon-
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

市内まで少し距離がありますがそれ以外は良いと思う
seon
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

방이 넓고 쾌적해서 좋았음 뷔페는 기대보다 조금 미흡함
jangkyung
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Yes. The ocean was visible a little bit far from the room. The spa was fine and good for relaxing even if it was tidy and far from the room.( over 10 mins)
TAESEON
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

perfect clean room
chang sin
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

very good
SHIN
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

숙소는 매우 넓고 쾌적하였으며 난방을 잘 조절할 수 있어 좋았습니다. 온천도 매우 좋았고 식사도 매우 만족스러웠습니다.
Suhyun
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Excellent!!
GEUN JANG
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

the room condition was good. breakfast was fresh and various food,
Miranda Garcia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Breakfast was chaotic with so many people dining at the same time. Food, however, was good. Staff were hospitable and friendly.
DAIKI
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

overall good, but hot spring is kinda far away from the hotel
Chika
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Clean! The food was great.
Tatsunobu
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

It has a great hot spa options.
Zhiyue
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The room is clean and staff is attentive. The food is good! However be mindful that the location is extremely inconvenient and requires a car / taxi to any part of Miyazaki. This is not the hotel’s fault but Miyazaki public transportation is significantly worse than most other mid-sized Japanese cities. So be careful on that!
Emily
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Very friendly and helpful staff. Many options for food and drinks. Clean, comfortable, spacious rooms with amazing views. A little out of the way but the city buses pick up there. Would stay here again.
Number of reviews per page
20
40