How many rooms are available at Phoenix Seagaia Ocean Tower

Phoenix Seagaia Ocean Tower has 734.

Are there any parking spots at Phoenix Seagaia Ocean Tower ?

Yes: Yes, there are parking spots at Phoenix Seagaia Ocean Tower

What do past guests say about Phoenix Seagaia Ocean Tower?

Phoenix Seagaia Ocean Tower is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

SGD | EN

Support

Search Hotels

Phoenix Seagaia Ocean Tower

Name: Phoenix Seagaia Ocean Tower
Address: Hamayama, Yamasaki-cho, Miyazaki, Miyazaki-shi, Kyushu, Japan, 880-8545, Hamayama, Yamasaki-cho, Kyushu, 880-8545, Japan
Rating: 9

Resorts

9.0

/10

Exceptional

1,005 reviews

What Guests Say About Their Stay

Miranda Garcia

10.0

/ 10

Breakfast was chaotic with so many people dining at the same time. Food, however, was good. Staff were hospitable and friendly.

Zhiyue

10.0

/ 10

The room is clean and staff is attentive. The food is good! However be mindful that the location is extremely inconvenient and requires a car / taxi to any part of Miyazaki. This is not the hotel’s fault but Miyazaki public transportation is significantly worse than most other mid-sized Japanese cities. So be careful on that!

Emily

10.0

/ 10

Very friendly and helpful staff. Many options for food and drinks. Clean, comfortable, spacious rooms with amazing views. A little out of the way but the city buses pick up there. Would stay here again.

In the Area

See Map

Hamayama, Yamasaki-cho, Miyazaki, Miyazaki-shi, Kyushu, Japan, 880-8545

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Elevator

note: resort was previously named Sheraton Grande Ocean Resort Staying at Phoenix Seagaia Ocean Tower is a good choice when you are visiting Miyazaki-shi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Phoenix Seagaia Ocean Tower

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around Phoenix Seagaia Ocean Tower

Hamayama, Yamasaki-cho, Miyazaki, Miyazaki-shi, Kyushu, Japan, 880-8545

Discover More Places

Discover More About Phoenix Seagaia Ocean Tower

note: resort was previously named Sheraton Grande Ocean Resort

Location

Staying at Phoenix Seagaia Ocean Tower is a good choice when you are visiting Miyazaki-shi.

About Phoenix Seagaia Ocean Tower

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Phoenix Seagaia Ocean Tower exclusively for you.

Phoenix Seagaia Ocean Tower is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Phoenix Seagaia Ocean Tower.

All facilities in Phoenix Seagaia Ocean Tower

Others

Hotel Services

Laundry service
Tours
Multilingual staff
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge

Things to Do

Shops
Indoor pool
Spa
Health club
Garden
Shops
Outdoor pool

General

Smoking area
Ballroom
Reception hall
Parking
Terrace

Public Facilities

Others
Coffee shop
Elevator
Restaurant
Safety deposit box

Sports and Recreations

Outdoor tennis court
Indoor tennis court
Fitness center
Golf course

Business Facilities

Meeting facilities
Conference center
Business center

Food and Drinks

Bar
Breakfast

Connectivity

LAN Internet
Free WiFi

Nearby Facilities

Souvenir shop
Grocery

Accommodation Policy & General Information in Phoenix Seagaia Ocean Tower

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Additional fees of JPY 2,200 apply to children for Single person co-sleeping fee, when sharing existing bedding with their parent. Meals are not included in the breakfast and half board rates for children ages 4-12 when sharing existing bedding with an adult, and breakfast can be requested for the listed child breakfast fee and dinner for JPY 3,250. The meals are available for children ages 0-3 at no charge. Guests must input the correct number of persons, including children, who will be staying in the room at time of booking. Fees for any extra guests, including children, will apply upon arrival.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

14:00 - 00:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 00:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Phoenix Seagaia Ocean Tower	734
Number of floors in Phoenix Seagaia Ocean Tower	43
Another facilities in Phoenix Seagaia Ocean Tower	Laundry service, Tours, Multilingual staff, Wedding service, Luggage storage

Frequently asked question in Phoenix Seagaia Ocean Tower

What are available facilities at Phoenix Seagaia Ocean Tower?

There are top facilites at Phoenix Seagaia Ocean Tower such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Phoenix Seagaia Ocean Tower?

The standard check-in time at Phoenix Seagaia Ocean Tower is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00

Does Phoenix Seagaia Ocean Tower provide breakfast?

Yes, Phoenix Seagaia Ocean Tower provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Phoenix Seagaia Ocean Tower

Phoenix Seagaia Ocean Tower has a 4.5-star rating.

How many floors does Phoenix Seagaia Ocean Tower have?

Phoenix Seagaia Ocean Tower has 43.

See All

More Reviews from Other Guests in Phoenix Seagaia Ocean Tower

Overall Ratings & Reviews Phoenix Seagaia Ocean Tower

Traveloka (1)

Other sources (1,004)

9.0

Exceptional

From 1,004 reviews

Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.0

Sort by

Most Relevant

Preferences

See All

Traveler Reviews Phoenix Seagaia Ocean Tower

Number of reviews per page

Top reviews

GEUN JANG

Friends and Family

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

the room condition was good. breakfast was fresh and various food,

Miranda Garcia

Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was chaotic with so many people dining at the same time. Food, however, was good. Staff were hospitable and friendly.

DAIKI

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

overall good, but hot spring is kinda far away from the hotel

Chika

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Clean! The food was great.

Tatsunobu

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

It has a great hot spa options.

Zhiyue

Leisure

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Emily

Leisure Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Nathan

Leisure

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Room and amenities were great. Staff was both friendly and professional.

Fook Seng

Leisure with Children

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Big room with amazing view. Loved the onsen.

Jenny

Friends and Family

8.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Room was very comfortable and very spacious. Facilities were in great condition. Staff was helpful and friendly. Main downside was we stayed on 30 Sep and just missed their summer season by 1 day so outdoor pool was closed. This was despite the weather being 30c. Disappointing.

Yen Hao

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

太棒的體驗，唯一美中不足是9/29 Pine Terrace早餐要等太久了，所以後來放棄了：其他都覺得很讚的體驗，有機會會帶家人一同入住，感謝你們。

Junki

4.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

They don’t have enough number of staffs to serve the guests. Bars are closed early without notifications, and you’ll have to wait more than 30 minutes for breakfast.

Chihiro

10.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Everyone was super friendly and always smiling. I felt welcomed and treated well. I will come back again for sure!!

Dennis

Leisure Family

8.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

The hotel property seems too big for the staff to manage. They try hard, but this hotel is unnecessarily big and so problems arise. The parking lot is as big as Disneyland so arrival, checkin and luggage drop off is hard. When I got there, no one helped me with my luggage bc they were fawning over other guests - so I looked for a cart, lloaded my luggage and pushed the heavy cart into the hotel myself. I informed the checkout desk that this happened, who then send me to a dirty room. Filthy towels, toothbrushes, coffee cups, bottles in the room. I complained and was moved to a better room where we had a towel flecked with hairs -- I doubt if they were facial hairs. And for a seaside resort in the summer, I was perplexed why the pool was drained. Its like throwing a birthday party without a cake. What's the point? The staff and manager were very apologetic. But this place is just too big for them to manage. I would choose a different hotel next time.

Richard John

Leisure with Children

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

The place is really relaxing. Staff are friendly and accomodating. Definitely coming back.

Crystal Chi Ian

Family

10.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

All the stuff so nice

Wye Teng

Leisure Family

8.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

Exterior and interior can do some refresh but room space is sufficient and ocean view is amazing. The room smells abit musty when first enter but some perfume can help

Jason

Friends and Family

10.0

/10

Reviewed 47 week(s) ago

Hotels.com verified review

Fantastic hotel, staff is amazing and helpful. Restaurants are top notch, though a touch on the pricey side but the quality and service merit it. Maybe one other mid price restaurant when you don't feel like going too fancy would be nice. We were not able to take advantage of the Onsen due to tattoos and the pool did not seem to be open for some reason. The shopping area is a real bonus and was quite well priced with some fun and interesting items there. Has trouble trying to cast from our computers onto the TV in the room but that was common in a lot of the hotels on our trip. Understanding that they want you to use the hotel and resort but a bit more information about the city and surrounding areas to visit would also add to the experience. Easily the nicest room and view we had on our whole trip in Japan though!

KUANMANUT

Leisure with Children

10.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

There are so many facilities for your choice like onsen, golf, running, Bicycling.

Verified traveler

Friends and Family

6.0

/10

Reviewed 49 week(s) ago

Hotels.com verified review

バブルのホテル、無駄な空間で広々としているが、何をするにも全てが遠かった。駐車場ちょいとおい。温泉があることで選択したが、かなり遠くにあり、更に部屋着のまま外に出れずいちいち着替えなくてはならず不便。更に23時まで。朝も着替えて行くに億劫。食事も遠い。ゴルフで寝て泊まるだけなら、と今回はゴルフではなかったので、温泉宿泊には向かないかも。ゴルフ有きの客以外も取り込むなら、もう少し改善しないとまた、、、。

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.