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Sotetsu Fresa Inn Shimbashi Hibiyaguchi
Hotels
8.4
/10
Very Good
918 reviews
What Guests Say About Their Stay
diva f.
9.4
/ 10
Everything was perfect, the room was so spacious, and the water was drinkable. Also, the price was very affordable. Definitely gonna stay here again if I go back to Tokyo. Check-in & out was so easy too.
tjang f. l.
8.5
/ 10
The hotel is clean. everywhere near by the station and shopping center are also nearby
See original
joshua
10.0
/ 10
staff was amazing, especially the cleaning lady on the 12th floor great person, cleaning was only every 3 days but it was fine, only issue was there was no safe to put our stuff in, overall no other complaints
Genadiy
10.0
/ 10
Rooms a clean. Location is amazing with lots of shopping and food with in few min. Very close to metro. Employees are friendly.
Miyuki
10.0
/ 10
Simple, clean and comfortable- that’s all you need to make someone feel safe. It was a great stay. Thank you
In the Area
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1-14-3 Shinbashi Minato-ku, Tokyo, Minato, Kanto, Japan, 105-0004
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Sotetsu Fresa Inn Shimbashi Hibiyaguchi
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What's around Sotetsu Fresa Inn Shimbashi Hibiyaguchi
1-14-3 Shinbashi Minato-ku, Tokyo, Minato, Kanto, Japan, 105-0004
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Discover More About Sotetsu Fresa Inn Shimbashi Hibiyaguchi
Location
Sotetsu Fresa Inn Shimbashi Hibiyaguchi is located in area / city Minato.
About Sotetsu Fresa Inn Shimbashi Hibiyaguchi
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Sotetsu Fresa Inn Shimbashi Hibiyaguchi.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sotetsu Fresa Inn Shimbashi Hibiyaguchi exclusively for you.
Sotetsu Fresa Inn Shimbashi Hibiyaguchi is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Sotetsu Fresa Inn Shimbashi Hibiyaguchi is the right place to stay.
All facilities in Sotetsu Fresa Inn Shimbashi Hibiyaguchi
Others
Hotel Services
- Laundry service
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Newspaper in lobby
Public Facilities
- Others
- Restaurant
- Elevator
Connectivity
- LAN Internet
- Free WiFi
Food and Drinks
- Breakfast
General
- Smoking area
Business Facilities
- Computer station
Nearby Facilities
- Grocery
Accommodation Policy & General Information in Sotetsu Fresa Inn Shimbashi Hibiyaguchi
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for cooked-to-order breakfast: approximately JPY 600 for adults and JPY 600 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. The name on the booking must match the name on the passport. Parcel deliveries will be accepted only for guests in house or checking in within a week of the day of receipt. Guests should write the name of the guest and check-in date on the package. The property cannot hold very large bags, large amounts of baggage, or items that require refrigeration or freezing. Please note that the property will not pay cash on delivery, so guests should make sure to pay before sending their items. Breakfast is not included in the breakfast rates for children age 5 and younger, and can be requested onsite for the listed child breakfast fee.
Hotel only accepts guests with minimum age of 20
Check-in/Check-out Time
Check-in:
15:00 - 05:30
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 05:30 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sotetsu Fresa Inn Shimbashi Hibiyaguchi | 218 |
Number of floors in Sotetsu Fresa Inn Shimbashi Hibiyaguchi | 1 |
Another facilities in Sotetsu Fresa Inn Shimbashi Hibiyaguchi | Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Newspaper in lobby |
Frequently asked question in Sotetsu Fresa Inn Shimbashi Hibiyaguchi
What are available facilities at Sotetsu Fresa Inn Shimbashi Hibiyaguchi?
There are top facilites at Sotetsu Fresa Inn Shimbashi Hibiyaguchi such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sotetsu Fresa Inn Shimbashi Hibiyaguchi?
The standard check-in time at Sotetsu Fresa Inn Shimbashi Hibiyaguchi is starting from 15:00 - 05:30 while the latest check-out time is at Before 11:00
Does Sotetsu Fresa Inn Shimbashi Hibiyaguchi provide breakfast?
Yes, Sotetsu Fresa Inn Shimbashi Hibiyaguchi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sotetsu Fresa Inn Shimbashi Hibiyaguchi?
Sotetsu Fresa Inn Shimbashi Hibiyaguchi is a 3.0-star hotel.
How many floors does Sotetsu Fresa Inn Shimbashi Hibiyaguchi have?
Sotetsu Fresa Inn Shimbashi Hibiyaguchi has 1 floors.
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More Reviews from Other Guests in Sotetsu Fresa Inn Shimbashi Hibiyaguchi
Overall Ratings & Reviews Sotetsu Fresa Inn Shimbashi Hibiyaguchi
Traveloka (9)
Other sources (909)
8.4
Very Good
From 909 reviews
Cleanliness
8.6
Room Comfort
8.4
Location
10.0
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Sotetsu Fresa Inn Shimbashi Hibiyaguchi
Number of reviews per page
20
40
Top reviews
joshua
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
staff was amazing, especially the cleaning lady on the 12th floor great person, cleaning was only every 3 days but it was fine, only issue was there was no safe to put our stuff in, overall no other complaints
Genadiy
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Rooms a clean. Location is amazing with lots of shopping and food with in few min. Very close to metro. Employees are friendly.
Brennan
Leisure
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great location, friendly and helpful staff, and a clean room. Ideal!
Jon
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The staff were very hospitable and were very attentive
Miyuki
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Simple, clean and comfortable- that’s all you need to make someone feel safe. It was a great stay. Thank you
Quinn
Leisure
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
A great location, very close to Shimbashi Station. Rooms are the typical size for a Japanese business hotel and were very clean. I was compelled to leave a review, because even by Japan's standards (where I can't think of any hotel where I've received poor service), the customer service was amazing.
I can get by with Japanese if it's just checking into a hotel, but there were staff on hand that spoke English and they had a sign at the front showing the variety of other languages that they could help you in. I arrived a couple hours before check-in and my room wasn't ready yet, but they held my suitcase for me and when I returned later that evening, everything was ready to go for my check-in and they offered to help me at the desk, even though there's multilingual self check-in machines (which I would've been happy to use). Check-in was a breeze and my suitcase was already in my room for me.
Read More
Nicholas
Leisure Family
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
It was great
Chin Kiat
Leisure
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Room is way too small. If you have big luggage suggest u to go elsewhere
Yi
Leisure with Partner
4.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
The only thing that’s good is the location of the hotel is very good. Walking to subway is 2 minutes. They give breakfast but the 2 restaurants that you can use the vouchers are both horrible. The first restaurant which is the Japanese restaurant attached to the hotel itself, it’s very dirty. The floor is so sticky and you smell washroom smell the whole time. There’s only 1 staff and only if the door bell ring will he come out to serve you. Service is very minimal. The other restaurant serving western breakfast is even worst no service at all; cause they simply don’t acknowledge you came in and wouldn’t even come to answer your question or serve you. We failed to used our voucher there as we stand at the desk the staff saw us but wouldn’t even came to serve or speak to us. We ended up have to go to family mart, good thing family mart can use the vouchers too. Overall the hotel room smell the washroom smell, not so pleasant.
Read More
Peter
4.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
This is the third Sotetsu hotel we've stayed at and the most disappointing. Despite booking a non smoking room we were assigned a smoking room or what we suspect is a repurposed smoking to non smoking room. This really dampened our experience, we arrived tired and hungry so didn't fully realize the extent until we arrived back in the room the next day. All interaction is with a machine. The staff are friendly but don't fully listen to any request and just point you to the machine. The room itself is standard, a bit run down. They were renovating one of the floors. Our room faced the train tracks which you could hear during operating hrs. The aircon unit leaked liquid and unfortunately our clothes were below it. We had breakfast which was at the ootoya restaurant next to reception, this included a standard Japanese set which typically had grilled fish. We wouldn't stay here again due to our experience however Shimbashi is a great place to base yourself.
Read More
Tony
6.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
It is at a decent location close to the subway station and Ginza. The main problem I have with this unit is how small it was. I have stayed at other sotetsu
Sue
Leisure with Partner
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Reception not on ground floor so a bit of a faff. Also we actually stayed in a second tower, known as the annex, around the corner from the main hotel so additional faff!
Andrew
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Close to everything
Andrew
Leisure
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Friendly staff. Very clean room
Manuel
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Satisfied
Neville
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Great location close to city. Convenience store on ground floor. Very helpfull staff.
Raymond
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Very friendly and helpful staff. 2nd time going to this hotel. Recommend if you need an affordable place to stay.
Jennifer
Leisure with Partner
6.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Great location. Hotel itself is pretty average
Brian
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Easy use of convenience store in lobby, sound proof windows from train station. Minutes from metro and lots of food options nearby. I would stay here again it was comfortable.
Lily
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Nice staff
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Sotetsu Fresa Inn Shimbashi Hibiyaguchi
Traveloka (9)
Other sources (909)
8.4
Very Good
From 909 reviews
Cleanliness
8.6
Room Comfort
8.4
Location
10.0
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Sotetsu Fresa Inn Shimbashi Hibiyaguchi
Number of reviews per page
20
40
Top reviews
joshua
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
staff was amazing, especially the cleaning lady on the 12th floor great person, cleaning was only every 3 days but it was fine, only issue was there was no safe to put our stuff in, overall no other complaints
Genadiy
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Rooms a clean. Location is amazing with lots of shopping and food with in few min. Very close to metro. Employees are friendly.
Brennan
Leisure
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great location, friendly and helpful staff, and a clean room. Ideal!
Jon
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The staff were very hospitable and were very attentive
Miyuki
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Simple, clean and comfortable- that’s all you need to make someone feel safe. It was a great stay. Thank you
Quinn
Leisure
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
A great location, very close to Shimbashi Station. Rooms are the typical size for a Japanese business hotel and were very clean. I was compelled to leave a review, because even by Japan's standards (where I can't think of any hotel where I've received poor service), the customer service was amazing.
I can get by with Japanese if it's just checking into a hotel, but there were staff on hand that spoke English and they had a sign at the front showing the variety of other languages that they could help you in. I arrived a couple hours before check-in and my room wasn't ready yet, but they held my suitcase for me and when I returned later that evening, everything was ready to go for my check-in and they offered to help me at the desk, even though there's multilingual self check-in machines (which I would've been happy to use). Check-in was a breeze and my suitcase was already in my room for me.
Read More
Nicholas
Leisure Family
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
It was great
Chin Kiat
Leisure
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Room is way too small. If you have big luggage suggest u to go elsewhere
Yi
Leisure with Partner
4.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
The only thing that’s good is the location of the hotel is very good. Walking to subway is 2 minutes. They give breakfast but the 2 restaurants that you can use the vouchers are both horrible. The first restaurant which is the Japanese restaurant attached to the hotel itself, it’s very dirty. The floor is so sticky and you smell washroom smell the whole time. There’s only 1 staff and only if the door bell ring will he come out to serve you. Service is very minimal. The other restaurant serving western breakfast is even worst no service at all; cause they simply don’t acknowledge you came in and wouldn’t even come to answer your question or serve you. We failed to used our voucher there as we stand at the desk the staff saw us but wouldn’t even came to serve or speak to us. We ended up have to go to family mart, good thing family mart can use the vouchers too. Overall the hotel room smell the washroom smell, not so pleasant.
Read More
Peter
4.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
This is the third Sotetsu hotel we've stayed at and the most disappointing. Despite booking a non smoking room we were assigned a smoking room or what we suspect is a repurposed smoking to non smoking room. This really dampened our experience, we arrived tired and hungry so didn't fully realize the extent until we arrived back in the room the next day. All interaction is with a machine. The staff are friendly but don't fully listen to any request and just point you to the machine. The room itself is standard, a bit run down. They were renovating one of the floors. Our room faced the train tracks which you could hear during operating hrs. The aircon unit leaked liquid and unfortunately our clothes were below it. We had breakfast which was at the ootoya restaurant next to reception, this included a standard Japanese set which typically had grilled fish. We wouldn't stay here again due to our experience however Shimbashi is a great place to base yourself.
Read More
Tony
6.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
It is at a decent location close to the subway station and Ginza. The main problem I have with this unit is how small it was. I have stayed at other sotetsu
Sue
Leisure with Partner
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Reception not on ground floor so a bit of a faff. Also we actually stayed in a second tower, known as the annex, around the corner from the main hotel so additional faff!
Andrew
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Close to everything
Andrew
Leisure
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Friendly staff. Very clean room
Manuel
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Satisfied
Neville
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Great location close to city. Convenience store on ground floor. Very helpfull staff.
Raymond
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Very friendly and helpful staff. 2nd time going to this hotel. Recommend if you need an affordable place to stay.
Jennifer
Leisure with Partner
6.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Great location. Hotel itself is pretty average
Brian
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Easy use of convenience store in lobby, sound proof windows from train station. Minutes from metro and lots of food options nearby. I would stay here again it was comfortable.
Lily
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Nice staff
Number of reviews per page
20
40