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ibis Astana
Hotels
8.0
/10
Very Good
61 reviews
What Guests Say About Their Stay
Alena
10.0
/ 10
Very good service in all areas. Thank you to reception for assistance with accommodating all special requests. To bartender who brought meal to the room.
Verified traveler
10.0
/ 10
Nice modern and friendly place. A good atmosphere and room standard is good.
Teboh
10.0
/ 10
Good location. Bus 51 can take you to the biggest mall and most of the touristic places. Really good
In the Area
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38 Tauelsizdik Ave, Astana Qalasy, Kazakhstan, 10000
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in ibis Astana
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Per room per night (excl. taxes & fees)
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38 Tauelsizdik Ave, Astana Qalasy, Kazakhstan, 10000
Discover More About ibis Astana
Location
Staying at ibis Astana is a good choice when you are visiting Astana.
About ibis Astana
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at ibis Astana.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from ibis Astana exclusively for you.
With all facilities offered, ibis Astana is the right place to stay.
All facilities in ibis Astana
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Luggage storage
- 24-hour Receptionist
- Concierge
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Business center
- Conference rooms
- Computer station
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Safety deposit box
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- Smoking area
- Banquet
- Parking
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in ibis Astana
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately KZT 5300 per person
- Airport shuttle fee: KZT 10000 per vehicle (one-way, maximum occupancy 3)
- Pet fee: KZT 7500 per pet, per day
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: KZT 10000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 12:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 12:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at ibis Astana | 249 |
Number of floors in ibis Astana | 15 |
Another facilities in ibis Astana | Laundry service, Tours, Multilingual staff, Luggage storage, 24-hour Receptionist |
Frequently asked question in ibis Astana
What are available facilities at ibis Astana?
There are top facilites at ibis Astana such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at ibis Astana?
The standard check-in time at ibis Astana is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00
Does ibis Astana provide breakfast?
Yes, ibis Astana provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in ibis Astana
Other sources (61)
8.0
Very Good
From 61 reviews
Cleanliness
8.4
Room Comfort
7.8
Location
10.0
Service and Facilites
8.2
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Traveler Reviews ibis Astana
Number of reviews per page
20
40
Top reviews
Alena
Business
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Very good service in all areas. Thank you to reception for assistance with accommodating all special requests. To bartender who brought meal to the room.
OLGA
Business and Leisure
10.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
Nice hotel. good location. Close to the American embassy.
Pavel
Family
10.0
/10
Reviewed 100 week(s) ago
Expedia Group verified review
Great !!! 10 stars hotel for the money
Anatolii
Business and Leisure Family
6.0
/10
Reviewed 107 week(s) ago
Expedia Group verified review
The windows have double glazing and extra layer of sun glass screen. It was really hot and stuffy in the room, AC worked pretty bad. We had to open the room door to get fresh air.
Nicholas
Leisure Family
6.0
/10
Reviewed 133 week(s) ago
Expedia Group verified review
24hr bar service excellent
Verified traveler
Business with Friends
8.0
/10
Reviewed 211 week(s) ago
Expedia Group verified review
Nice hotel. Very friendly staff.
Thanh
Business
6.0
/10
Reviewed 290 week(s) ago
Expedia Group verified review
The room has no shampoo and no basic amenities. The staff did not greet at reception at check-in nor when checking out.
luis
10.0
/10
Reviewed 291 week(s) ago
Hotels.com verified review
The ibis was a great deal and had English speaking tv
Staff was great!
Olga
Business
6.0
/10
Reviewed 296 week(s) ago
Hotels.com verified review
The staff at reception is very unfriendly and slow. I arrived at the hotel early , thus left my bags till evening time for check in . When I returned to the hotel for check in had to wait for a long time and the staff didn’t even help to take my bag from the storage ...
Moreover the acoustic of the room is terrible. The room walls are not sound proof at all . I could hear all conversations of the guests staying next door ...
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Verified traveler
Leisure with Partner
10.0
/10
Reviewed 318 week(s) ago
Expedia Group verified review
Nice modern and friendly place. A good atmosphere and room standard is good.
Teboh
10.0
/10
Reviewed 360 week(s) ago
Hotels.com verified review
Good location. Bus 51 can take you to the biggest mall and most of the touristic places. Really good
CHITRA
6.0
/10
Reviewed 370 week(s) ago
Expedia Group verified review
It is a good hotel for short stay. Has a nice small cafe and bar. Good Location. Just wish that there was a kettle for tea and coffee in the room and a bottle of water.
Don
10.0
/10
Reviewed 373 week(s) ago
Expedia Group verified review
IBIS reputation is well known. This hotel sits in the center of town.
Wifi works well. In the lobby, I was able to eat three meals, used the printer to print my boarding pass. It is great.
Zipho
8.0
/10
Reviewed 384 week(s) ago
Hotels.com verified review
Had a great stay
Edward
8.0
/10
Reviewed 391 week(s) ago
Hotels.com verified review
excellent hotel on edge or city centre.. excellent professional welcoming staff who did their very best to facilitate guests. Good room with nice view of downtown. breakfast was superb.. great variety of hot an cold food.. good location but 15mins walk to city centre (for those who love walking this is a really nice walk over the river past some great palaces and buildings).
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Verified traveler
6.0
/10
Reviewed 410 week(s) ago
Hotels.com verified review
Not bad
Dieudonne
8.0
/10
Reviewed 449 week(s) ago
Hotels.com verified review
I stayed at Ibis Astana for only one day, and I had a pleasant stay. First of all, the rate was low(I booked online). When I arrived, the two receptionists who were present spoke English, and they were very professional. My room was very clean; however, although the bathroom was clean, there was a bad unpleasant smell. Because it was not strong, I didn't feel the need to complain. The bed was quite comfortable. My main issue was the long wait for the taxi when the receptionist called it for me. Overall, my stay was good, and I will definitely be back.
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Verified traveler
4.0
/10
Reviewed 483 week(s) ago
Expedia Group verified review
I stayed in the hotel for second time and was planning to have a corporate meeting at the hotel. But I changed my mind after the recent stay. There was not soap at all in my bathroom. My colleague asked the staff to change the linen because it was obviously used by previous guest.
I've been in the Ibis hotels before in Germany and would never expect so bad service.
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Verified traveler
6.0
/10
Reviewed 488 week(s) ago
Expedia Group verified review
Good location to most of the attraction places; new and very clean. The front desk staffs speak English and friendly.
katherine
8.0
/10
Reviewed 489 week(s) ago
Expedia Group verified review
I am very pleased with this hotel. Staff was very friendly and helpful. Walking distance to some tourist attractions or short taxi ride away. Buffet breakfast was a bit pricey as food was very basic.
Number of reviews per page
20
40
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