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ibis Astana
Hotels
8.0
/10
Very Good
63 reviews
What Guests Say About Their Stay
Alena
10.0
/ 10
Very good service in all areas. Thank you to reception for assistance with accommodating all special requests. To bartender who brought meal to the room.
Verified traveler
10.0
/ 10
Nice modern and friendly place. A good atmosphere and room standard is good.
Teboh
10.0
/ 10
Good location. Bus 51 can take you to the biggest mall and most of the touristic places. Really good
In the Area
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38 Tauelsizdik Ave, Astana Qalasy, Kazakhstan, 10000
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Available Room Types in ibis Astana
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ibis Astana Address: Map & Location
38 Tauelsizdik Ave, Astana Qalasy, Kazakhstan, 10000
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Discover More About ibis Astana
General
In Astana (Almaty District)
Location
A stay at ibis Astana places you in the heart of Astana, a short 3-minute walk from Schoolchildren's Palace and within 2 minutes by car from Hazret Sultan Mosque. This hotel is 0.9 mi (1.5 km) from Embassy of the United States, Astana and 1.4 mi (2.2 km) from Palace of Peace and Reconciliation.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Schoolchildren's Palace - 0.3 km / 0.2 mi
Embassy of the United States, Astana - 1.3 km / 0.8 mi
Hazret Sultan Mosque - 1.4 km / 0.9 mi
Otan Korgaushylar Monument - 2.3 km / 1.4 mi
Palace of Peace and Reconciliation - 2.3 km / 1.4 mi
Supreme Court of the Republic of Kazakhstan - 2.5 km / 1.6 mi
National Museum of the Republic of Kazakhstan - 2.5 km / 1.6 mi
Palace of Independence - 2.6 km / 1.6 mi
House of Ministries - 2.7 km / 1.7 mi
Presidential Palace - 2.8 km / 1.8 mi
Parliament of Kazakhstan - 3.1 km / 1.9 mi
Singing Fountain - 3.3 km / 2 mi
Kazakhstan Central Concert Hall - 3.5 km / 2.2 mi
Kazakhstan Ministry of Foreign Affairs - 3.5 km / 2.2 mi
Bayterek Tower - 3.5 km / 2.2 mi
The nearest major airport is Astana (NQZ-Nursultan Nazarbayev Intl.) - 16 km / 10 mi
Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Astana? This hotel has 1938 square feet (180 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Satisfy your appetite with international cuisine at Ibis Kitchen, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Rooms
Stay in one of 249 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
All facilities in ibis Astana
Bar, Cafe and Lounge
Functional Hall
Common Space
Lobby
Exterior
Hotel Services
- Laundry service
- Multilingual staff
- 24-hour Receptionist
- Concierge
Business Facilities
- Conference center
- Business facilities
- Business facilities
- Conference rooms
General
- Smoking area
- Banquet
- Parking
Accessibilty
- Accessible parking
- Disabled access friendly
- Accessible path of travel
Transportation
- Airport transfer
- Storage
Food and Drinks
- Breakfast
- Snack bar
Connectivity
- Free WiFi
- Internet point
Public Facilities
- Elevator
- Safety deposit box
Things to Do
- TV lounge
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in ibis Astana
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-out is available.
Check-in/Check-out Time
Check-in:
15:00 - 12:00
Check-out:
Before 12:00
- Fee for buffet breakfast: approximately KZT 6500 for adults and KZT 3250 for children
- Airport shuttle fee: KZT 10000 per vehicle (one-way, maximum occupancy 3)
- Pet fee: KZT 7500 per pet, per day
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: KZT 12000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Only Dogs Cats Allowed
Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels), Contactless check-out is available, Green Key (Foundation for Environmental Education)
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 12:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at ibis Astana | 249 |
Number of floors in ibis Astana | 15 |
Another facilities in ibis Astana | Laundry service, Multilingual staff, 24-hour Receptionist, Concierge, Conference center |
Frequently asked question in ibis Astana
What are available facilities at ibis Astana?
There are top facilites at ibis Astana such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at ibis Astana?
Check-in time at ibis Astana is staring from 15:00 - 12:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does ibis Astana provide breakfast?
Yes, ibis Astana provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of ibis Astana?
ibis Astana is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does ibis Astana have?
ibis Astana has 15 floors.
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More Reviews from Other Guests in ibis Astana
Overall Ratings & Reviews ibis Astana
Other sources (63)
8.0
Very Good
From 63 reviews
Cleanliness
8.4
Room Comfort
7.8
Location
10.0
Service and Facilites
8.2
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Traveler Reviews ibis Astana
Number of reviews per page
20
40
Top reviews
Alena
Business
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Very good service in all areas. Thank you to reception for assistance with accommodating all special requests. To bartender who brought meal to the room.
OLGA
Business and Leisure
10.0
/10
Reviewed 125 week(s) ago
Expedia Group verified review
Nice hotel. good location. Close to the American embassy.
Pavel
Family
10.0
/10
Reviewed 138 week(s) ago
Expedia Group verified review
Great !!! 10 stars hotel for the money
Anatolii
Business and Leisure Family
6.0
/10
Reviewed 146 week(s) ago
Expedia Group verified review
The windows have double glazing and extra layer of sun glass screen. It was really hot and stuffy in the room, AC worked pretty bad. We had to open the room door to get fresh air.
Nicholas
Leisure Family
6.0
/10
Reviewed 171 week(s) ago
Expedia Group verified review
24hr bar service excellent
Verified traveler
Business with Friends
8.0
/10
Reviewed 250 week(s) ago
Expedia Group verified review
Nice hotel. Very friendly staff.
Thanh
Business
6.0
/10
Reviewed 328 week(s) ago
Expedia Group verified review
The room has no shampoo and no basic amenities. The staff did not greet at reception at check-in nor when checking out.
luis
10.0
/10
Reviewed 330 week(s) ago
Hotels.com verified review
The ibis was a great deal and had English speaking tv
Staff was great!
Olga
Business
6.0
/10
Reviewed 335 week(s) ago
Hotels.com verified review
The staff at reception is very unfriendly and slow. I arrived at the hotel early , thus left my bags till evening time for check in . When I returned to the hotel for check in had to wait for a long time and the staff didn’t even help to take my bag from the storage ...
Moreover the acoustic of the room is terrible. The room walls are not sound proof at all . I could hear all conversations of the guests staying next door ...
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Verified traveler
Leisure with Partner
10.0
/10
Reviewed 356 week(s) ago
Expedia Group verified review
Nice modern and friendly place. A good atmosphere and room standard is good.
Teboh
10.0
/10
Reviewed 398 week(s) ago
Hotels.com verified review
Good location. Bus 51 can take you to the biggest mall and most of the touristic places. Really good
CHITRA
6.0
/10
Reviewed 408 week(s) ago
Expedia Group verified review
It is a good hotel for short stay. Has a nice small cafe and bar. Good Location. Just wish that there was a kettle for tea and coffee in the room and a bottle of water.
Don
10.0
/10
Reviewed 411 week(s) ago
Expedia Group verified review
IBIS reputation is well known. This hotel sits in the center of town.
Wifi works well. In the lobby, I was able to eat three meals, used the printer to print my boarding pass. It is great.
Zipho
8.0
/10
Reviewed 422 week(s) ago
Hotels.com verified review
Had a great stay
Edward
8.0
/10
Reviewed 430 week(s) ago
Hotels.com verified review
excellent hotel on edge or city centre.. excellent professional welcoming staff who did their very best to facilitate guests. Good room with nice view of downtown. breakfast was superb.. great variety of hot an cold food.. good location but 15mins walk to city centre (for those who love walking this is a really nice walk over the river past some great palaces and buildings).
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Verified traveler
6.0
/10
Reviewed 448 week(s) ago
Hotels.com verified review
Not bad
Dieudonne
8.0
/10
Reviewed 487 week(s) ago
Hotels.com verified review
I stayed at Ibis Astana for only one day, and I had a pleasant stay. First of all, the rate was low(I booked online). When I arrived, the two receptionists who were present spoke English, and they were very professional. My room was very clean; however, although the bathroom was clean, there was a bad unpleasant smell. Because it was not strong, I didn't feel the need to complain. The bed was quite comfortable. My main issue was the long wait for the taxi when the receptionist called it for me. Overall, my stay was good, and I will definitely be back.
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Verified traveler
4.0
/10
Reviewed 521 week(s) ago
Expedia Group verified review
I stayed in the hotel for second time and was planning to have a corporate meeting at the hotel. But I changed my mind after the recent stay. There was not soap at all in my bathroom. My colleague asked the staff to change the linen because it was obviously used by previous guest.
I've been in the Ibis hotels before in Germany and would never expect so bad service.
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Verified traveler
6.0
/10
Reviewed 527 week(s) ago
Expedia Group verified review
Good location to most of the attraction places; new and very clean. The front desk staffs speak English and friendly.
katherine
8.0
/10
Reviewed 527 week(s) ago
Expedia Group verified review
I am very pleased with this hotel. Staff was very friendly and helpful. Walking distance to some tourist attractions or short taxi ride away. Buffet breakfast was a bit pricey as food was very basic.
Number of reviews per page
20
40
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