ibis Astana

Hotels
8.2
/10
Very Good
75 reviews

What Guests Say About Their Stay

Alena

10.0
/ 10
Very good service in all areas. Thank you to reception for assistance with accommodating all special requests. To bartender who brought meal to the room.

Verified traveler

10.0
/ 10
Nice modern and friendly place. A good atmosphere and room standard is good.

Teboh

10.0
/ 10
Good location. Bus 51 can take you to the biggest mall and most of the touristic places. Really good
In the Area
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38 Tauelsizdik Ave, Astana, Kazakhstan, 10000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at ibis Astana is a good choice when you are visiting Astana. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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ibis Astana Address: Map & Location

38 Tauelsizdik Ave, Astana, Kazakhstan, 10000
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Lobby ibis Astana
Exterior 2 ibis Astana

Discover More About ibis Astana

General


In Astana (Almaty District)

Location


A stay at ibis Astana places you in the heart of Astana, a short 3-minute walk from Schoolchildren's Palace and within 2 minutes by car from Hazret Sultan Mosque. This hotel is 0.9 mi (1.5 km) from Embassy of the United States, Astana and 1.4 mi (2.2 km) from Palace of Peace and Reconciliation.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Schoolchildren's Palace - 0.3 km / 0.2 mi
Embassy of the United States, Astana - 1.3 km / 0.8 mi
Hazret Sultan Mosque - 1.4 km / 0.9 mi
Otan Korgaushylar Monument - 2.3 km / 1.4 mi
Palace of Peace and Reconciliation - 2.3 km / 1.4 mi
Supreme Court of the Republic of Kazakhstan - 2.5 km / 1.6 mi
National Museum of the Republic of Kazakhstan - 2.5 km / 1.6 mi
Palace of Independence - 2.6 km / 1.6 mi
House of Ministries - 2.7 km / 1.7 mi
Presidential Palace - 2.8 km / 1.8 mi
Parliament of Kazakhstan - 3.1 km / 1.9 mi
Singing Fountain - 3.3 km / 2 mi
Kazakhstan Central Concert Hall - 3.5 km / 2.2 mi
Kazakhstan Ministry of Foreign Affairs - 3.5 km / 2.2 mi
Bayterek Tower - 3.5 km / 2.2 mi

The nearest major airport is Astana (NQZ-Nursultan Nazarbayev Intl.) - 16 km / 10 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Astana? This hotel has 1938 square feet (180 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Satisfy your appetite with international cuisine at Ibis Kitchen, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Rooms


Stay in one of 249 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in ibis Astana

Bar, Cafe and Lounge ibis Astana
Bar, Cafe and Lounge
Functional Hall ibis Astana
Functional Hall
Common Space ibis Astana
Common Space
Lobby ibis Astana
Lobby
Accommodation Services ibis Astana
Accommodation Services

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Business facilities
  • Business facilities
  • Conference rooms
  • Computer station

General

  • Smoking area
  • Banquet
  • Parking

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Elevator
  • Safety deposit box

Food and Drinks

  • Breakfast
  • Snack bar

Things to Do

  • TV lounge

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in ibis Astana

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 12:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve rollaway/extra beds
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Only Dogs Cats Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at ibis Astana
249
Number of floors in ibis Astana
15
Another facilities in ibis Astana
Laundry service, Multilingual staff, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in ibis Astana

What are available facilities at ibis Astana?
There are top facilites at ibis Astana such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at ibis Astana?
Check-in time at ibis Astana is staring from 15:00 - 12:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does ibis Astana provide breakfast?
Yes, ibis Astana provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of ibis Astana?
ibis Astana is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does ibis Astana have?
ibis Astana has 15 floors.
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More Reviews from Other Guests in ibis Astana

8.2
Very Good
From 75 reviews
Cleanliness

8.6

Room Comfort

7.8

Location

10.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
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Traveler Reviews ibis Astana

Number of reviews per page
20
40
Top reviews
Alena
icon-Business
Business
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Very good service in all areas. Thank you to reception for assistance with accommodating all special requests. To bartender who brought meal to the room.
OLGA
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Nice hotel. good location. Close to the American embassy.
Pavel
icon-Family
Family
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Great !!! 10 stars hotel for the money
Anatolii
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

The windows have double glazing and extra layer of sun glass screen. It was really hot and stuffy in the room, AC worked pretty bad. We had to open the room door to get fresh air.
Nicholas
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 181 week(s) ago

Expedia Group verified review

24hr bar service excellent
Verified traveler
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 259 week(s) ago

Expedia Group verified review

Nice hotel. Very friendly staff.
Thanh
icon-Business
Business
6.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

The room has no shampoo and no basic amenities. The staff did not greet at reception at check-in nor when checking out.
luis
icon-
10.0
/10
Reviewed 339 week(s) ago

Hotels.com verified review

The ibis was a great deal and had English speaking tv Staff was great!
Olga
icon-Business
Business
6.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

The staff at reception is very unfriendly and slow. I arrived at the hotel early , thus left my bags till evening time for check in . When I returned to the hotel for check in had to wait for a long time and the staff didn’t even help to take my bag from the storage ... Moreover the acoustic of the room is terrible. The room walls are not sound proof at all . I could hear all conversations of the guests staying next door ...
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 366 week(s) ago

Expedia Group verified review

Nice modern and friendly place. A good atmosphere and room standard is good.
Teboh
10.0
/10
Reviewed 408 week(s) ago

Hotels.com verified review

Good location. Bus 51 can take you to the biggest mall and most of the touristic places. Really good
CHITRA
6.0
/10
Reviewed 417 week(s) ago

Expedia Group verified review

It is a good hotel for short stay. Has a nice small cafe and bar. Good Location. Just wish that there was a kettle for tea and coffee in the room and a bottle of water.
Don
10.0
/10
Reviewed 421 week(s) ago

Expedia Group verified review

IBIS reputation is well known. This hotel sits in the center of town. Wifi works well. In the lobby, I was able to eat three meals, used the printer to print my boarding pass. It is great.
Zipho
8.0
/10
Reviewed 432 week(s) ago

Hotels.com verified review

Had a great stay
Edward
8.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

excellent hotel on edge or city centre.. excellent professional welcoming staff who did their very best to facilitate guests. Good room with nice view of downtown. breakfast was superb.. great variety of hot an cold food.. good location but 15mins walk to city centre (for those who love walking this is a really nice walk over the river past some great palaces and buildings).
Read More
Verified traveler
6.0
/10
Reviewed 458 week(s) ago

Hotels.com verified review

Not bad
Dieudonne
8.0
/10
Reviewed 497 week(s) ago

Hotels.com verified review

I stayed at Ibis Astana for only one day, and I had a pleasant stay. First of all, the rate was low(I booked online). When I arrived, the two receptionists who were present spoke English, and they were very professional. My room was very clean; however, although the bathroom was clean, there was a bad unpleasant smell. Because it was not strong, I didn't feel the need to complain. The bed was quite comfortable. My main issue was the long wait for the taxi when the receptionist called it for me. Overall, my stay was good, and I will definitely be back.
Read More
Verified traveler
4.0
/10
Reviewed 531 week(s) ago

Expedia Group verified review

I stayed in the hotel for second time and was planning to have a corporate meeting at the hotel. But I changed my mind after the recent stay. There was not soap at all in my bathroom. My colleague asked the staff to change the linen because it was obviously used by previous guest. I've been in the Ibis hotels before in Germany and would never expect so bad service.
Read More
Verified traveler
6.0
/10
Reviewed 536 week(s) ago

Expedia Group verified review

Good location to most of the attraction places; new and very clean. The front desk staffs speak English and friendly.
katherine
icon-with Partner
with Partner
8.0
/10
Reviewed 536 week(s) ago

Expedia Group verified review

I am very pleased with this hotel. Staff was very friendly and helpful. Walking distance to some tourist attractions or short taxi ride away. Buffet breakfast was a bit pricey as food was very basic.
Number of reviews per page
20
40

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Exterior 4 ibis Astana

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 75 reviews
Cleanliness

8.6

Room Comfort

7.8

Location

10.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews ibis Astana

Number of reviews per page
20
40
Top reviews
Alena
icon-Business
Business
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Very good service in all areas. Thank you to reception for assistance with accommodating all special requests. To bartender who brought meal to the room.
OLGA
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Nice hotel. good location. Close to the American embassy.
Pavel
icon-Family
Family
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Great !!! 10 stars hotel for the money
Anatolii
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

The windows have double glazing and extra layer of sun glass screen. It was really hot and stuffy in the room, AC worked pretty bad. We had to open the room door to get fresh air.
Nicholas
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 181 week(s) ago

Expedia Group verified review

24hr bar service excellent
Verified traveler
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 259 week(s) ago

Expedia Group verified review

Nice hotel. Very friendly staff.
Thanh
icon-Business
Business
6.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

The room has no shampoo and no basic amenities. The staff did not greet at reception at check-in nor when checking out.
luis
icon-
10.0
/10
Reviewed 339 week(s) ago

Hotels.com verified review

The ibis was a great deal and had English speaking tv Staff was great!
Olga
icon-Business
Business
6.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

The staff at reception is very unfriendly and slow. I arrived at the hotel early , thus left my bags till evening time for check in . When I returned to the hotel for check in had to wait for a long time and the staff didn’t even help to take my bag from the storage ... Moreover the acoustic of the room is terrible. The room walls are not sound proof at all . I could hear all conversations of the guests staying next door ...
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 366 week(s) ago

Expedia Group verified review

Nice modern and friendly place. A good atmosphere and room standard is good.
Teboh
10.0
/10
Reviewed 408 week(s) ago

Hotels.com verified review

Good location. Bus 51 can take you to the biggest mall and most of the touristic places. Really good
CHITRA
6.0
/10
Reviewed 417 week(s) ago

Expedia Group verified review

It is a good hotel for short stay. Has a nice small cafe and bar. Good Location. Just wish that there was a kettle for tea and coffee in the room and a bottle of water.
Don
10.0
/10
Reviewed 421 week(s) ago

Expedia Group verified review

IBIS reputation is well known. This hotel sits in the center of town. Wifi works well. In the lobby, I was able to eat three meals, used the printer to print my boarding pass. It is great.
Zipho
8.0
/10
Reviewed 432 week(s) ago

Hotels.com verified review

Had a great stay
Edward
8.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

excellent hotel on edge or city centre.. excellent professional welcoming staff who did their very best to facilitate guests. Good room with nice view of downtown. breakfast was superb.. great variety of hot an cold food.. good location but 15mins walk to city centre (for those who love walking this is a really nice walk over the river past some great palaces and buildings).
Read More
Verified traveler
6.0
/10
Reviewed 458 week(s) ago

Hotels.com verified review

Not bad
Dieudonne
8.0
/10
Reviewed 497 week(s) ago

Hotels.com verified review

I stayed at Ibis Astana for only one day, and I had a pleasant stay. First of all, the rate was low(I booked online). When I arrived, the two receptionists who were present spoke English, and they were very professional. My room was very clean; however, although the bathroom was clean, there was a bad unpleasant smell. Because it was not strong, I didn't feel the need to complain. The bed was quite comfortable. My main issue was the long wait for the taxi when the receptionist called it for me. Overall, my stay was good, and I will definitely be back.
Read More
Verified traveler
4.0
/10
Reviewed 531 week(s) ago

Expedia Group verified review

I stayed in the hotel for second time and was planning to have a corporate meeting at the hotel. But I changed my mind after the recent stay. There was not soap at all in my bathroom. My colleague asked the staff to change the linen because it was obviously used by previous guest. I've been in the Ibis hotels before in Germany and would never expect so bad service.
Read More
Verified traveler
6.0
/10
Reviewed 536 week(s) ago

Expedia Group verified review

Good location to most of the attraction places; new and very clean. The front desk staffs speak English and friendly.
katherine
icon-with Partner
with Partner
8.0
/10
Reviewed 536 week(s) ago

Expedia Group verified review

I am very pleased with this hotel. Staff was very friendly and helpful. Walking distance to some tourist attractions or short taxi ride away. Buffet breakfast was a bit pricey as food was very basic.
Number of reviews per page
20
40