King Hotel Astana

Hotels
7.8
/10
Pleasant
94 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
Everyone was very helpful and nice. The hotel had everything and came with breakfast and dinner! The staff was helpful and spoke well in English. Hotel has everything and more that we needed. It was a very pleasant stay.
Sergei
10.0
/ 10
Everything is good. It might look a bit outdated, but overall impression is excellent. Breakfast and dinner are included, rooms are big, staff is helpful. Will stay again there when come back
Verified traveler
10.0
/ 10
We stayed 11 days here. Great breakfast - the spread was very large. Dinner was limited - but we went out mostly. Great bar area that stays open till 2 am or more and there is 24 hour room service. Service was excellent - with fantastic response times.
In the Area
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Valikhanov 7, Astana Qalasy, Kazakhstan, 010000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at King Hotel Astana is a good choice when you are visiting Astana. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around King Hotel Astana

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Valikhanov 7, Astana Qalasy, Kazakhstan, 010000
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Discover More About King Hotel Astana

Location


Staying at King Hotel Astana is a good choice when you are visiting Astana.

About King Hotel Astana

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from King Hotel Astana exclusively for you.

Get precious and unforgettable moment during your stay at King Hotel Astana.

All facilities in King Hotel Astana

Others King Hotel Astana
Others

General

  • Parking
  • Banquet
  • Smoking area
  • Fireplace in lobby

Public Facilities

  • Others
  • Restaurant
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in King Hotel Astana

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately KZT 4900 for adults and KZT 4900 for children
  • Rollaway bed fee: KZT 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
12:00 - 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
12:00 - 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at King Hotel Astana
289
Number of floors in King Hotel Astana
22
Another facilities in King Hotel Astana
Parking, Banquet, Smoking area, Fireplace in lobby, Others

Frequently asked question in King Hotel Astana

What are available facilities at King Hotel Astana?
There are top facilites at King Hotel Astana such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at King Hotel Astana?
The standard check-in time at King Hotel Astana is starting from 12:00 - 14:00 while the latest check-out time is at Before 12:00
Does King Hotel Astana provide breakfast?
Yes, King Hotel Astana provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in King Hotel Astana

7.8
Pleasant
From 94 reviews
Cleanliness

8.0

Room Comfort

7.6

Location

7.8

Service and Facilites

8.2

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Traveler Reviews King Hotel Astana

Number of reviews per page
20
40
Top reviews
Olga
icon-Business
Business
4.0
/10
Reviewed 294 week(s) ago

Hotels.com verified review

The staff at the reception is very slow and too relaxed ... I left my room early mornings and returned late in the evenings , which made me a very convenient guest who spent minimum units of electricity and water in the hotel . Despite that I found out on my 5th day of stay that my linen hadn’t been changed since I checked in !!!
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Verified traveler
icon-Business
Business
8.0
/10
Reviewed 295 week(s) ago

Hotels.com verified review

A service at the reception was fine but a bit slow though. The cleanliness in the room is good.
Verified traveler
8.0
/10
Reviewed 309 week(s) ago

Hotels.com verified review

The amenities and in particular the size of the room were quite impressive. The only critic would be to the hotel bar service, which was really slow and sloppy. Besides from it, I enjoyed a lot my stay.
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
10.0
/10
Reviewed 311 week(s) ago

Expedia Group verified review

Everyone was very helpful and nice. The hotel had everything and came with breakfast and dinner! The staff was helpful and spoke well in English. Hotel has everything and more that we needed. It was a very pleasant stay.
Verified traveler
4.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

They were not aware of my check in so there was an obvious disconnect between Expedia and the hotel. I was charged by Expedia but not given a confirmation #. Expedia needs to improve upon this as I have booked a few times as different hotels and all I need is a confirmation number from Expedia to make it easier for all parties.
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Natalia
4.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

We’ve been staying in King Hotel many times over past 4-5 years. Each year is down grade. They don’t update the rooms, lobby or furniture. Breakfast meat and other foods are heated and overheated many times. Bread was so dry you don’t need to toast it. No more.
Sergei
10.0
/10
Reviewed 399 week(s) ago

Expedia Group verified review

Everything is good. It might look a bit outdated, but overall impression is excellent. Breakfast and dinner are included, rooms are big, staff is helpful. Will stay again there when come back
Verified traveler
8.0
/10
Reviewed 409 week(s) ago

Hotels.com verified review

It is a nice hotel but needs to some touches around especially in bathroom. Seems getting old. Room sizes are good. Beds can be better. Poor pillows. Great breakfast and restaurant. Our last 2 days hotel did not have a hot water, I am not sure if hot water available now or not. Maintenance was scheduled for much shorter period of time but seems things did not go well and hotel was not ready for any backup solution. Hotel wasn't bothering about this outage. I had to warm water with kettle to have a shower. Such big hotel and many customers with no hot water in very cold weather conditions. Almost no shopping center around the hotel. Only a convenient stores around. Location and staff is very nice.
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Stephen
8.0
/10
Reviewed 410 week(s) ago

Hotels.com verified review

Great staff
Godberg
6.0
/10
Reviewed 412 week(s) ago

Hotels.com verified review

Hotel had a great breakfast, there's variety and changes of hot food daily. However, housekeeping service could be improved, some days the attendant failed to top up amenities. Wifi signal was also not strong in the room I was in as the router was in the corridor and the layout in the room had several walls, reducing the strength of the wifi in some areas of the room like the study desk.
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Chin
6.0
/10
Reviewed 413 week(s) ago

Expedia Group verified review

Loved the location.... just stepping out was a pleasure. The room was actually quite spacious. 2 balconies, 2 rooms more or less. The mattress however, was a hard as a box spring. Although I love firm mattresses, it was almost too hard. Did not like the food at all. But it was typical Kazakh. The worst part of it all was the coffee.. As thin as air. But overall, I would go again because I felt safe. Staff was friendly and location was great. Hotel was quiet and clean.
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Fred
8.0
/10
Reviewed 415 week(s) ago

Expedia Group verified review

Good location, friendly staff, spacious rooms and great city views for an incredible price. Although mostly Russian-speaking, the staff went out of their way, in very serviceable English, to explain how to get around the city. For our very early 2:30 am departure on the final day, they had boxed lunches prepared for us in lieu of our usual full spread breakfast. Thanks for taking such great care of us on our first trip to Astana!
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Verified traveler
6.0
/10
Reviewed 421 week(s) ago

Expedia Group verified review

It is the hotel with reasonable price and service, with location in astana old town. This hotel provides half-board meal plan, it saves efforts for deciding menu of evening meal.
Verified traveler
10.0
/10
Reviewed 422 week(s) ago

Expedia Group verified review

We stayed 11 days here. Great breakfast - the spread was very large. Dinner was limited - but we went out mostly. Great bar area that stays open till 2 am or more and there is 24 hour room service. Service was excellent - with fantastic response times.
Verified traveler
8.0
/10
Reviewed 422 week(s) ago

Hotels.com verified review

Not so good, as my wife's mobile phone was lost and couldn't be found. Moreover, the neighbour room was very noisy, some drunk people were there.
Chinwe
6.0
/10
Reviewed 423 week(s) ago

Expedia Group verified review

The mattress was like stone :) but I got used to it after 2 days. And there was not night table light. So I asked for one and they brought it. The location was perfect. Right in the middle of town and I enjoyed jogging through the neighborhood. The room overall was quite big and had 2 little balconies. I did not like the food. It was very greasy and all was fried. No healthy food choices. The coffee was like brown water. And there were not options. Only select staff speaks English.
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Rashida
8.0
/10
Reviewed 424 week(s) ago

Hotels.com verified review

The hotel was further out from the city centre then expectied obituary this was compensated by the kettle, fridge, iron and dinner was included in the day rate. Overall very pleased with the service.
Usman
8.0
/10
Reviewed 427 week(s) ago

Hotels.com verified review

I stayed here for a few nights while on a business trip to Astana. The hotel was pretty clean, the reception staff were always very helpful with directions, calling a taxi, etc. The room was spacious too. The price included free breakfast AND free dinner so it was a really good deal.
Bismark Dominic
8.0
/10
Reviewed 456 week(s) ago

Hotels.com verified review

Hotel was good, clean and comfortable. Friendly staff. Good value for money
Deejman
8.0
/10
Reviewed 459 week(s) ago

Expedia Group verified review

Good hotel with helpful staff and decent amenities.
Number of reviews per page
20
40

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