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Neptune Beach Resort

Name: Neptune Beach Resort
Address: Bamburi Beach, Shanzu, Kisauni, Mombasa, Kenya, 83125, Bamburi Beach, Mombasa, 83125, Kenya
Rating: 7.6

Hotels

7.6

/10

Pleasant

57 reviews

What Guests Say About Their Stay

Verified traveler

10.0

/ 10

Great trip for rest and relaxation. Tough to enjoy the beach with people always trying to sell you stuff. But found the public beach which was a lot more fun and enjoyable.

Kibrom

10.0

/ 10

I was at this hotel for work purposes and I must say i was amazed by everything in this hotel, the staff are amazing and accommodated most of my request at all hours.

Sam

10.0

/ 10

The time i spent there is a life time memory i will cherish. the staff were friendly, services were excellent and the hotel was beautiful and relaxing

In the Area

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Bamburi Beach, Shanzu, Kisauni, Mombasa, Kenya, 83125

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

Elevator

Neptune Beach Resort is located in area / city Shanzu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Neptune Beach Resort

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Neptune Beach Resort Address: Map & Location

Bamburi Beach, Shanzu, Kisauni, Mombasa, Kenya, 83125

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Discover More About Neptune Beach Resort

General

Near Mombasa Go-Kart

Location

When you stay at Neptune Beach Resort in Mombasa, you'll be on the beach, within a 15-minute walk of Mombasa Go-Kart and Bamburi Beach. This all-inclusive hotel is 4.8 mi (7.8 km) from Nyali Beach and 27.6 mi (44.4 km) from Diani Beach.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Mombasa Go-Kart - 0.5 km / 0.3 mi
Bamburi Beach - 0.9 km / 0.6 mi
Haller Park - 3.7 km / 2.3 mi
City Mall - 5 km / 3.1 mi
Mtwapa Mall - 5.7 km / 3.5 mi
Nyali Beach - 7.8 km / 4.8 mi
Wild Waters - 8.2 km / 5.1 mi
Mamba Village - 8.9 km / 5.5 mi
Mombasa Marine National Park - 10.7 km / 6.7 mi
Colobus Conservation - 12.6 km / 7.8 mi
Mombasa Island - 13.3 km / 8.3 mi
Jain Temple - 13.7 km / 8.5 mi
Sikh Temple - 13.8 km / 8.6 mi
Shree Cutch Satsang Swaminarayan Temple - 14 km / 8.7 mi
Holy Ghost Cathedral - 14.1 km / 8.8 mi

The nearest airports are:
Mombasa (MBA-Moi Intl.) - 20.3 km / 12.6 mi
Vipingo (VPG) - 18.3 km / 11.4 mi
Ukunda (UKA) - 45.9 km / 28.5 mi

Facilities

Be sure to enjoy recreational amenities including a nightclub and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

Dining

Grab a bite to eat at the hotel's restaurant, where you can take in the ocean view, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 3 bars/lounges.

Rooms

Make yourself at home in one of the 78 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.

All facilities in Neptune Beach Resort

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Hotel Services

Laundry service
Wedding service
Luggage storage
Multilingual staff
24-hour Receptionist
Concierge

Things to Do

Outdoor pool
Garden
Beach towel
Library
Pool sun loungers

General

Banquet
Smoking area
Parking
Terrace

Public Facilities

Safety deposit box
Coffee shop
Elevator

Sports and Recreations

Beach volleyball
Billiard
Snorkeling

Kids and Pets

Babysitting
Children facilities

Family-friendly Facilities

Children pool
Kids club

Food and Drinks

Nightclub
Snack bar

Business Facilities

Business facilities
Conference rooms

Nearby Facilities

Gift shop
Hair salon

Connectivity

Free WiFi

Accessibilty

Wheelchair accessible

Accommodation Policy & General Information in Neptune Beach Resort

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

14:00 - 00:00

Check-out:

Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, No rollaway/extra beds available, By ocean

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 00:00 - to 12:00
Available rooms at Neptune Beach Resort	78
Another facilities in Neptune Beach Resort	Laundry service, Wedding service, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in Neptune Beach Resort

What are available facilities at Neptune Beach Resort?

There are top facilites at Neptune Beach Resort such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at Neptune Beach Resort?

Check-in time at Neptune Beach Resort is staring from 14:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Neptune Beach Resort?

Neptune Beach Resort is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at Neptune Beach Resort?

Neptune Beach Resort has 78 rooms in total.

What do past guests say about Neptune Beach Resort?

Neptune Beach Resort is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Neptune Beach Resort

Overall Ratings & Reviews Neptune Beach Resort

Other sources (57)

7.6

Pleasant

From 57 reviews

Cleanliness

8.2

Room Comfort

7.8

Location

7.4

Service and Facilites

8.6

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Traveler Reviews Neptune Beach Resort

Number of reviews per page

Top reviews

Edward

4.0

/10

Reviewed 77 week(s) ago

Expedia Group verified review

The builder's started work at 5am in the morning making lot of noises, i had to live the hotel one day earlier because of early morning noise very bad

Audre

Leisure Family

6.0

/10

Reviewed 88 week(s) ago

Expedia Group verified review

This property is nice, but the pool was small pool and the sun chairs had no umbrellas. It was shaded however you had to move your chair often due to the sun/shade depending on time of day. But overall, it was a good experience. Rooms were nice and clean but noisy hallways.

Bhima

Family

10.0

/10

Reviewed 118 week(s) ago

Expedia Group verified review

The hotel

John

Leisure with Children

8.0

/10

Reviewed 213 week(s) ago

Expedia Group verified review

It was pleasant stay. The all inclusive package comes with free wine, beer, soda juice and snacks. Comes in handy when you have kids

Doctari

Business with Children

2.0

/10

Reviewed 352 week(s) ago

Expedia Group verified review

Everyone wanted money. The evening DJ refused to play anything but brain washing Bass repetitive music just like brain washing. When I asked this to be changed for 2 nights I was told Hakna Mata. Which usually means No problem except for when there is a Problem. In frustration I left the hotel but was told that I could not as I owed about 20,000 KSH. 1000 had already been paid. I said put it on my credit card like a good hotel would do. They said No I must pay in cash. This in violation of multiple laws. So it is a beautiful location with wonderful staff and food and Services. I highly recommend the Hotel with the stipulation that in you want to be asked for extra money in violation of the Law and a place where you get what they want and not what you want... PLEASE Stay here. I won't.

Andrea

8.0

/10

Reviewed 375 week(s) ago

Hotels.com verified review

Enjoyable

Verified traveler

10.0

/10

Reviewed 454 week(s) ago

Expedia Group verified review

Great trip for rest and relaxation. Tough to enjoy the beach with people always trying to sell you stuff. But found the public beach which was a lot more fun and enjoyable.

Bill

8.0

/10

Reviewed 466 week(s) ago

Expedia Group verified review

Got a great welcome from all the staff. The hotel was very quiet - not many guests. Everything was as expected from previous visits. The food was excellent - sometimes plate service and sometimes buffet. The rooms were always cleaned well and towels were changed daily. The staff were always very helpful. The usual entertainment was on almost every night - acrobats, dancers.

Robert

6.0

/10

Reviewed 490 week(s) ago

Hotels.com verified review

Most of the hotels along Bamburi Beach are rundown and this is no exception. The towels are old, stained and rough and there was really nothing to compliment the hotel about. However, this is East Africa and one has to remember that the corruption and civil strive has hit the tourism industry hard.

Roselyne

with Partner

8.0

/10

Reviewed 507 week(s) ago

Hotels.com verified review

The stay was very nice and enjoyable

Kibrom

10.0

/10

Reviewed 513 week(s) ago

Expedia Group verified review

I was at this hotel for work purposes and I must say i was amazed by everything in this hotel, the staff are amazing and accommodated most of my request at all hours.

Rishad

2.0

/10

Reviewed 532 week(s) ago

Hotels.com verified review

Never again

Amir

Family

8.0

/10

Reviewed 546 week(s) ago

Hotels.com verified review

Really Enjoyed my stay there, Great Animation Team who will keep you on your toes with activities of sorts, water sports, stretches .. etc and also some nightlife shows, the place was fun. Pools are nice, and the staff very friendly. Great variety of cuisine selections as well, for the 3 main meals.

Sam

10.0

/10

Reviewed 550 week(s) ago

Expedia Group verified review

The time i spent there is a life time memory i will cherish. the staff were friendly, services were excellent and the hotel was beautiful and relaxing

Verified traveler

4.0

/10

Reviewed 551 week(s) ago

Hotels.com verified review

Hotel could use an update in terms of interior design. Bedroom was not great and wifi didn't work in the rooms. Food was hit or miss.

Kevin

8.0

/10

Reviewed 577 week(s) ago

Hotels.com verified review

The Neptune Beach Resort provided a great location for a peaceful and relaxing break. The hotel was clean and well maintained; similarly the rooms were clean and well maintained. My only issues with the room were that there was only one channel on the TV and the fact that a fee was charged for the in room safe. I choose the all inclusive option with respect to meals and drinks. I was not disappointed with the quality and variety of food and drinks available - Unlimited Tusker beer, locally brewed spirits and soda or tea and coffee. The resort had a nice big pool and fronted the ocean. Security was also good.

SUZANNE

with Partner

6.0

/10

Reviewed 578 week(s) ago

Hotels.com verified review

Average hotel....service was good. Food was sort of monotonous although presented very well. Even though its "All inclusive" but the alcohol at the bar was all local drinks which you dont wanna risk. Cannot recommend it for young holiday makers....its clientele is quite old.

Demir/Mariam

8.0

/10

Reviewed 579 week(s) ago

Expedia Group verified review

It is our second stay and we enjoyed every moment of our stay.

Sissi

8.0

/10

Reviewed 583 week(s) ago

Expedia Group verified review

This is a really nice hotel - much smaller than some of the nearby resorts, it gives you a very homey feeling. It was perfect for a 4-day romantic get-away.

Ilir

2.0

/10

Reviewed 613 week(s) ago

Hotels.com verified review

If you want to enjoy your holidays please dont book this hotel

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.