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Neptune Beach Resort

Name: Neptune Beach Resort
Address: Bamburi Beach, Shanzu, Kisauni, Mombasa, Kenya, 83125, Bamburi Beach, Mombasa, 83125, Kenya
Rating: 7.6

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7.6

/10

Pleasant

58 reviews

What Guests Say About Their Stay

Verified traveler

10.0

/ 10

Great trip for rest and relaxation. Tough to enjoy the beach with people always trying to sell you stuff. But found the public beach which was a lot more fun and enjoyable.

Kibrom

10.0

/ 10

I was at this hotel for work purposes and I must say i was amazed by everything in this hotel, the staff are amazing and accommodated most of my request at all hours.

Sam

10.0

/ 10

The time i spent there is a life time memory i will cherish. the staff were friendly, services were excellent and the hotel was beautiful and relaxing

In the Area

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Bamburi Beach, Shanzu, Kisauni, Mombasa, Kenya, 83125

Main Facilities

This accommodation offers:

Outdoor pool

Snorkeling

Nightclub

Billiard

Children pool

Laundry service

Parking

Luggage storage

Elevator

Garden

Kids club

Neptune Beach Resort is located in area / city Shanzu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Neptune Beach Resort

Bamburi Beach, Shanzu, Kisauni, Mombasa, Kenya, 83125

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Discover More About Neptune Beach Resort

General
Near Bamburi Beach

Location
When you stay at Neptune Beach Resort in Mombasa, you'll be by the ocean, within a 15-minute walk of Bamburi Beach and Mombasa Go-Kart. This all-inclusive hotel is 4.8 mi (7.8 km) from Nyali Beach and 1.7 mi (2.7 km) from Shanzu beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Mombasa Go-Kart - 0.5 km / 0.3 mi
Bamburi Beach - 0.9 km / 0.6 mi
Jomo Kenyatta Public beach - 2.7 km / 1.7 mi
Shanzu beach - 3 km / 1.8 mi
Haller Park - 3.7 km / 2.3 mi
City Mall - 5 km / 3.1 mi
Mtwapa Mall - 5.7 km / 3.5 mi
Mombasa beach - 6 km / 3.8 mi
Mtwapa Beach - 6.6 km / 4.1 mi
Nyali Beach - 7.8 km / 4.8 mi
Wild Waters - 8.2 km / 5.1 mi
Mamba Village - 8.9 km / 5.5 mi
Mombasa Marine National Park - 10.7 km / 6.7 mi
English Point Beach - 12.1 km / 7.5 mi
Mombasa Island - 13.3 km / 8.3 mi

The nearest airports are:
Mombasa (MBA-Moi Intl.) - 20.3 km / 12.6 mi
Vipingo (VPG) - 18.3 km / 11.4 mi
Ukunda (UKA) - 45.9 km / 28.5 mi

Facilities
Be sure to enjoy recreational amenities including a nightclub and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

Dining
Grab a bite to eat at the hotel's restaurant, where you can take in the ocean view, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 3 bars/lounges.

Rooms
Make yourself at home in one of the 78 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.

All facilities in Neptune Beach Resort

Facility

Outdoor pool

Snorkeling

Nightclub

Billiard

Children pool

Swimming Pool

Entertainment Facility

Functional Hall

Common Space

Lobby

Kids and Pets

Babysitting with surcharge
Children facilities

Family-friendly Facilities

Children pool
Kids club

Food and Drinks

Nightclub
Snack bar

Things to Do

Outdoor pool
Garden
Beach towel
Library
Pool sun loungers

Connectivity

Free WiFi

General

Banquet
Smoking area
Parking
Terrace

Accessibilty

Wheelchair accessible

Public Facilities

Safety deposit box
Coffee shop
Elevator

Hotel Services

Laundry service
Wedding service
Luggage storage
Multilingual staff
24-hour Receptionist
Concierge

Business Facilities

Business facilities
Conference rooms

Nearby Facilities

Gift shop
Hair salon

Sports and Recreations

Beach volleyball
Billiard
Snorkeling

Accommodation Policy & General Information in Neptune Beach Resort

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

No pets and no service animals are allowed at this property.

Check-in/Check-out Time

Check-in:

14:00 - 00:00

Check-out:

Before 12:00

Service Animals Not Allowed

Professional property host/manager, No rollaway/extra beds available, By ocean, Beach nearby, Travelife

General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - 00:00 - to 12:00
Available rooms at Neptune Beach Resort	78
Number of floors in Neptune Beach Resort	1
Another facilities in Neptune Beach Resort	Babysitting with surcharge, Children facilities, Children pool, Kids club, Nightclub

Frequently asked question in Neptune Beach Resort

What is normal check-in & check-out time at Neptune Beach Resort?

The standard check-in time at Neptune Beach Resort is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00

What is the star rating of Neptune Beach Resort?

Neptune Beach Resort is a 4.0-star hotel.

How many floors does Neptune Beach Resort have?

Neptune Beach Resort has 1 floors.

How many rooms are available at Neptune Beach Resort?

Neptune Beach Resort has 78 rooms in total.

What do past guests say about Neptune Beach Resort?

Neptune Beach Resort is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Neptune Beach Resort

Overall Ratings & Reviews Neptune Beach Resort

Other sources (58)

7.6

Pleasant

From 58 reviews

Cleanliness

8.4

Room Comfort

8.0

Location

7.6

Service and Facilites

8.6

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Traveler Reviews Neptune Beach Resort

Number of reviews per page

Top reviews

Edward

4.0

/10

Reviewed 102 week(s) ago

Expedia Group verified review

The builder's started work at 5am in the morning making lot of noises, i had to live the hotel one day earlier because of early morning noise very bad

Audre

Leisure Family

6.0

/10

Reviewed 113 week(s) ago

Expedia Group verified review

This property is nice, but the pool was small pool and the sun chairs had no umbrellas. It was shaded however you had to move your chair often due to the sun/shade depending on time of day. But overall, it was a good experience. Rooms were nice and clean but noisy hallways.

Bhima

Family

10.0

/10

Reviewed 143 week(s) ago

Expedia Group verified review

The hotel

John

Leisure with Children

8.0

/10

Reviewed 237 week(s) ago

Expedia Group verified review

It was pleasant stay. The all inclusive package comes with free wine, beer, soda juice and snacks. Comes in handy when you have kids

Doctari

Business with Children

2.0

/10

Reviewed 377 week(s) ago

Expedia Group verified review

Everyone wanted money. The evening DJ refused to play anything but brain washing Bass repetitive music just like brain washing. When I asked this to be changed for 2 nights I was told Hakna Mata. Which usually means No problem except for when there is a Problem. In frustration I left the hotel but was told that I could not as I owed about 20,000 KSH. 1000 had already been paid. I said put it on my credit card like a good hotel would do. They said No I must pay in cash. This in violation of multiple laws. So it is a beautiful location with wonderful staff and food and Services. I highly recommend the Hotel with the stipulation that in you want to be asked for extra money in violation of the Law and a place where you get what they want and not what you want... PLEASE Stay here. I won't.

Andrea

8.0

/10

Reviewed 400 week(s) ago

Hotels.com verified review

Enjoyable

Verified traveler

10.0

/10

Reviewed 479 week(s) ago

Expedia Group verified review

Great trip for rest and relaxation. Tough to enjoy the beach with people always trying to sell you stuff. But found the public beach which was a lot more fun and enjoyable.

Bill

8.0

/10

Reviewed 490 week(s) ago

Expedia Group verified review

Got a great welcome from all the staff. The hotel was very quiet - not many guests. Everything was as expected from previous visits. The food was excellent - sometimes plate service and sometimes buffet. The rooms were always cleaned well and towels were changed daily. The staff were always very helpful. The usual entertainment was on almost every night - acrobats, dancers.

Robert

6.0

/10

Reviewed 515 week(s) ago

Hotels.com verified review

Most of the hotels along Bamburi Beach are rundown and this is no exception. The towels are old, stained and rough and there was really nothing to compliment the hotel about. However, this is East Africa and one has to remember that the corruption and civil strive has hit the tourism industry hard.

Roselyne

with Partner

8.0

/10

Reviewed 532 week(s) ago

Hotels.com verified review

The stay was very nice and enjoyable

Kibrom

10.0

/10

Reviewed 537 week(s) ago

Expedia Group verified review

I was at this hotel for work purposes and I must say i was amazed by everything in this hotel, the staff are amazing and accommodated most of my request at all hours.

Rishad

2.0

/10

Reviewed 557 week(s) ago

Hotels.com verified review

Never again

Amir

Family

8.0

/10

Reviewed 570 week(s) ago

Hotels.com verified review

Really Enjoyed my stay there, Great Animation Team who will keep you on your toes with activities of sorts, water sports, stretches .. etc and also some nightlife shows, the place was fun. Pools are nice, and the staff very friendly. Great variety of cuisine selections as well, for the 3 main meals.

Sam

10.0

/10

Reviewed 574 week(s) ago

Expedia Group verified review

The time i spent there is a life time memory i will cherish. the staff were friendly, services were excellent and the hotel was beautiful and relaxing

Verified traveler

4.0

/10

Reviewed 576 week(s) ago

Hotels.com verified review

Hotel could use an update in terms of interior design. Bedroom was not great and wifi didn't work in the rooms. Food was hit or miss.

Kevin

8.0

/10

Reviewed 601 week(s) ago

Hotels.com verified review

The Neptune Beach Resort provided a great location for a peaceful and relaxing break. The hotel was clean and well maintained; similarly the rooms were clean and well maintained. My only issues with the room were that there was only one channel on the TV and the fact that a fee was charged for the in room safe. I choose the all inclusive option with respect to meals and drinks. I was not disappointed with the quality and variety of food and drinks available - Unlimited Tusker beer, locally brewed spirits and soda or tea and coffee. The resort had a nice big pool and fronted the ocean. Security was also good.

SUZANNE

with Partner

6.0

/10

Reviewed 602 week(s) ago

Hotels.com verified review

Average hotel....service was good. Food was sort of monotonous although presented very well. Even though its "All inclusive" but the alcohol at the bar was all local drinks which you dont wanna risk. Cannot recommend it for young holiday makers....its clientele is quite old.

Demir/Mariam

8.0

/10

Reviewed 604 week(s) ago

Expedia Group verified review

It is our second stay and we enjoyed every moment of our stay.

Sissi

8.0

/10

Reviewed 607 week(s) ago

Expedia Group verified review

This is a really nice hotel - much smaller than some of the nearby resorts, it gives you a very homey feeling. It was perfect for a 4-day romantic get-away.

Ilir

2.0

/10

Reviewed 637 week(s) ago

Hotels.com verified review

If you want to enjoy your holidays please dont book this hotel

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.