Friendly staff, comfortable rooms, comfortable and tidy bathrooms, and good wifi lines so you can work smoothly. Close to malls and Filipino markets, just a short walk away. So far really recommended.

The room was very comfortable and clean, and the front desk staff were easy to deal with.

The location is at the center of the town and makes the access to everywhere easier. The place is clean and comfortable. Superb!

Promenade has always been my hotel of choice when in Kota Kinabalu due to its strategic location. Ambiance is great and much has been done to upgrade the facilities at Promenade. For me, it's home away from home.

Very easy check-in process, cheap parking if you are staying. Clean room, comfortable, very spacious. We had a really great stay in the apartment, will definitely come again 😀

I had a great stay at this hotel. Everything was good — the room was clean, the staff were helpful, and the overall experience was comfortable and relaxing.

The room looks exactly like stated by picture. Never thought the room was bigger as my child can run and go round in the room. The breakfast also great and we are satisfied with overall services they provided includes toiletries!

I was very satisfied with my stay here; the room was clean, the staff friendly, and the space was spacious. I will book here again next time I visit and recommend it to my friends and family.

The hotel is located in the city centre within walking distance to main attraction points such as Gaya Street, commercial squares, and the Kota Kinabalu central market. There’s a night market just outside the hotel every night. Lovely room that is clean and comfortable. Thoroughly enjoyed my stay here.

Super super pretty place to stay! I love everything about this place. The room got a very nice ambiance, super clean, comfortable, spacious, and the bed is very soft. The staff were very warm too! Their pool is open until 9pm which is nice because usually hotel pools only open until 7pm. I rate it 100/10, recommended to stay! ❤️