The room was very comfortable and clean, and the front desk staff were easy to deal with.

Promenade has always been my hotel of choice when in Kota Kinabalu due to its strategic location. Ambiance is great and much has been done to upgrade the facilities at Promenade. For me, it's home away from home.

The room looks exactly like stated by picture. Never thought the room was bigger as my child can run and go round in the room. The breakfast also great and we are satisfied with overall services they provided includes toiletries!

Friendly staff, comfortable rooms, comfortable and tidy bathrooms, and good wifi lines so you can work smoothly. Close to malls and Filipino markets, just a short walk away. So far really recommended.

An excellent hotel that delivers on all fronts. The staff is highly disciplined, maintaining strict adherence to SOPs and proactively managing the breakfast area for a comfortable guest experience. Room service was top-tier, with all of our requests seamlessly accommodated. Additionally, the location is ideal and strategically positioned within close proximity to Gaya Street. I would gladly stay here again.

The receptionist is friendly and kind, the room is clean, there is an iron and ironing board, the bathroom is clean, there are toothbrushes, soap and shampoo, towels, overall everything is good, the hotel is in a mall, just use the elevator directly to the mall, close to everywhere.

The service is awesome. We have request special decor since we are staying there for our wedding anniversary and they do it for FOC. The respond time from the maintenance team is superb. Variety choice of breakfast. Free parking for guest. The also have bathtub 😍

It was a great stay—nice buffet breakfast and very clean and superb room. I will check in again next month.

Nice to stay, and very comfortable room.

Perfect location, clean rooms, and amazing service! Everything was wonderful, and we can't wait to return. 5 stars!

The hotel is located in the city centre within walking distance to main attraction points such as Gaya Street, commercial squares, and the Kota Kinabalu central market. There’s a night market just outside the hotel every night. Lovely room that is clean and comfortable. Thoroughly enjoyed my stay here.

First of all, when you enter the room, the atmosphere is very calm. It feels safe when you are in the room. It is very spacious and the space for prayer is very comfortable. The breakfast is also good. There are many different menus and it tastes delicious. I like the coffee machine the most, there is umpphh people say. next time if there is another outstation to Kota Kinabalu, you can repeat to sit there again. The mosque is also close.

Service and food was great. The room was clean, and the bed was very comfortable. Will definitely repeat my stay at Le Meridien Kota Kinabalu.

An excellent hotel with friendly service, clean and comfortable rooms, a strategic location, delicious breakfast, complete facilities, a peaceful atmosphere, and great value for money. Highly recommended for vacations or business trips with family.

Helpful and polite staff. Room condition is top notch. Walking distance to Todak Waterfront. 24-hour convenience store is right in front of the hotel. Pharmacy is close too. Amazing food especially from the Asian restaurant. Please try their dim sum! Reasonable price for the food. This is my 3rd visit and I will definitely stay here if I visit KK again.

Old hotel,no towels in the rooms,phone. In the room was not function. Bathtub in the toilet was dirty.

arrived late a night. called in advanced about airport transfer back and fourth. the hotel management provide it for free! its a big bonus for me & my husband. the staff are friendly. the room spacey and comfortable. they provide 4 pillow. the shower working well. bathroom slipper, toothbrush, amenities provided. nothing I can complain about my short stay here. good for sleep over and near airport.

Clean room and bathroom, strong water and good water heater system. Convenience as located inside mall and a lot of 24 hrs shop nearby.

The best hotel, all the staff are beautiful and can meet the needs of the customers, highly recommend! first choice hotel for my family. thank you