Hotel Maya Kuala Lumpur City Centre

Hotels
Finding rooms for you...
7.9
/10
Pleasant
1,791 reviews

What Guests Say About Their Stay

Distance To City Center (52)
Room Space (40)
Staff Friendliness (39)
Surroundings (36)

S***A

10.0
/ 10
Staff is friendly. I requested a birthday deco set up, and the hotel provided it for us. That's great.

Albert S. S.

9.7
/ 10
A strategically located 5-star hotel close to the Twin Towers, with a very affordable price. Featuring excellent and friendly staff, excellent hotel facilities and cleanliness, it's highly recommended for both business travelers and families.
See original

p***a

10.0
/ 10
Great location in the heart of Kuala Lumpur, close to major attractions. The room was clean and comfortable, and the staff were friendly and helpful. Overall, a pleasant stay and good value for money. Would definitely stay here again

Lanie S.

10.0
/ 10
We had a great stay. Breakfast buffet is great. The location is perfect. Very near to tourist attractions, we can see Petronas from our room on the 22nd floor.

Ezarina A. A.

9.4
/ 10
For a person who hates cold but loves swimming, Hotel Maya's hydrotherapy lukewarm pool is perfect. And the room's bathtub is lovely. Overall, it was a pleasant stay.
In the Area
See Map
138 Jalan Ampang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450

Main Facilities

See more
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Hotel Maya Kuala Lumpur Staying at Hotel Maya Kuala Lumpur City Centre is a good choice when you are visiting Kuala Lumpur City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Hotel Maya Kuala Lumpur City Centre Address: Map & Location

138 Jalan Ampang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
Discover More Places
Lobby Hotel Maya Kuala Lumpur City Centre
Lobby 2 Hotel Maya Kuala Lumpur City Centre

Discover More About Hotel Maya Kuala Lumpur City Centre

Hotel Maya Kuala Lumpur City Centre Rates per Night

Planning a trip to Kuala Lumpur and wondering about hotel rates? Hotel Maya Kuala Lumpur City Centre offers a range of options to suit different budgets. Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Hotel Maya Kuala Lumpur City Centre hotel rates?

Hotel Maya Kuala Lumpur City Centre Location & Address

Finding the perfect hotel starts with knowing its location. Hotel Maya Kuala Lumpur City Centre is located at 138 Jalan Ampang, Bandaraya Kuala Lumpur, Kuala Lumpur, Malaysia, 50450. It's situated in the heart of Kuala Lumpur, known for its vibrant culture and easy access to key attractions. The hotel is approximately 2 km from the city center.

How to go to Hotel Maya Kuala Lumpur City Centre from Airport

Getting to Hotel Maya Kuala Lumpur City Centre from the airport is easy with several convenient options. Here's how you can make your way from Kuala Lumpur International Airport (KUL) to the hotel:

  • Taxi (most direct): Taxis are readily available at the airport. The journey takes approximately 45-60 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services like Traveloka are available at the airport. This is a convenient option, and the ride takes about the same time as a taxi.
  • KLIA Ekspres Train + Ride Hailing (most affordable): Take the KLIA Ekspres train to KL Sentral station, then use Ride Hailing to reach the hotel. This is a budget-friendly option, but it involves a transfer.

Tips: For the most convenient route, consider using a Ride Hailing service directly from the airport. This offers door-to-door service and avoids the hassle of navigating public transport with luggage.

Hotel Maya Kuala Lumpur City Centre Reviews & Summary

Want to know what other guests think about Hotel Maya Kuala Lumpur City Centre? Hotel reviews often highlight the hotel's excellent service and prime location. Guests frequently praise the spacious rooms and the stunning views of the Petronas Twin Towers. A standout feature is the rooftop infinity pool, offering breathtaking city views.

Many guests rave about the hotel's overall ambiance and the friendly staff. "A fantastic stay! The location is perfect, and the staff went above and beyond to make our trip memorable."

Hotel Maya Kuala Lumpur City Centre Room Types Available

Hotel Maya Kuala Lumpur City Centre offers a variety of room types to cater to different preferences. Whether you're traveling solo, as a couple, or with family, you'll find a room that suits your needs. Here's a look at the different hotel room types available:

  • Deluxe Room: Comfortable and well-appointed, with city views.
  • Premier Room: Offers more space and often includes a seating area.
  • Executive Suite: Features a separate living area and bedroom, perfect for longer stays.
  • Maya Suite: Luxurious suites with panoramic views of the city.

Smoking and non-smoking rooms are available. Please inquire about pet-friendly options and any associated charges or requirements.

Hotel Facilities in Hotel Maya Kuala Lumpur City Centre

Hotel Maya Kuala Lumpur City Centre provides a range of amenities to ensure a comfortable and enjoyable stay. From relaxation to recreation, there's something for everyone. Here's a list of the hotel facilities:

  • Rooftop Infinity Pool: Enjoy a refreshing swim with stunning city views.
  • Spa: Indulge in a relaxing massage or treatment.
  • Fitness Center: Stay active with a fully equipped gym.
  • Restaurants and Bars: Dine at various restaurants and unwind at the bar.
  • Business Center: For business travelers, the hotel offers a business center.

Hotel Buffet or Restaurant/Cafe in Hotel Maya Kuala Lumpur City Centre

Dining at Hotel Maya Kuala Lumpur City Centre is a delightful experience, with several options to satisfy your culinary cravings. From buffets to à la carte menus, you'll find a variety of cuisines to choose from. Here's a glimpse of the hotel's dining options:

  • Still Waters: Offers a wide selection of international dishes. Buffet prices are around $30 per person. Open from 6:30 AM to 10:30 PM.
  • The Cellar Door: A cozy cafe serving light meals and snacks.
  • Maya Brasserie: Serves a variety of local and international dishes.

Be sure to try their signature dishes for a truly memorable dining experience.

Hotel Maya Kuala Lumpur City Centre Airport pickups and How to Book

For a seamless arrival, Hotel Maya Kuala Lumpur City Centre offers airport pick-up services. This convenient option ensures a hassle-free transfer from the airport to the hotel. Here's how to book:

To arrange an airport transfer, contact the hotel in advance, preferably at least 24 hours before your arrival. You can usually book this service through the hotel's website, by phone, or via email. Provide your flight details, and the hotel will handle the rest.

Nearby MRT Station & Bus Stops

Getting around Kuala Lumpur from Hotel Maya Kuala Lumpur City Centre is easy with convenient access to public transport. Here's a look at the nearby MRT stations and bus stops:

  • KLCC MRT Station: Approximately 500 meters away.
  • Bus Stops: Several bus stops are located within walking distance.

You can purchase a Touch 'n Go card for easy payment on public transport. These cards are available at most MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Hotel Maya Kuala Lumpur City Centre? Kuala Lumpur offers a wealth of attractions for families. Here are some nearby places to visit:

  • Petronas Twin Towers: Iconic skyscrapers offering stunning views. Entry is around $20.
  • KLCC Park: A beautiful park perfect for a relaxing stroll. Free entry.
  • Aquaria KLCC: An underwater aquarium with diverse marine life. Entry is around $25.
  • KL Tower: Offers panoramic views of the city. Entry is around $28.
  • Islamic Arts Museum Malaysia: Explore Islamic art and culture. Entry is around $10.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Hotel Maya Kuala Lumpur City Centre (Kuala Lumpur)

Exploring the local food scene near Hotel Maya Kuala Lumpur City Centre is a must for any foodie. Here are some nearby dining options:

  • Cafes/ Restaurants:
    • Madam Kwan's (Suria KLCC): Known for its delicious Nasi Lemak and other Malaysian dishes.
    • TGIF (Suria KLCC): A popular American restaurant.
    • Din Tai Fung (Suria KLCC): Famous for its Xiao Long Bao (soup dumplings).
  • Local Streetfood:
    • Hainanese Chicken Rice: A classic Malaysian dish.
    • Laksa: A spicy noodle soup.
    • Kaya Toast: A popular breakfast item with coconut jam.
    • Satay: Grilled meat skewers with peanut sauce.
    • Char Kway Teow: Stir-fried noodles with seafood and vegetables.

Shopping places near Hotel Maya Kuala Lumpur City Centre (Kuala Lumpur)

If you're in the mood for some retail therapy, you'll find plenty of shopping options near Hotel Maya Kuala Lumpur City Centre. Here are some shopping places in or near Kuala Lumpur:

  • Suria KLCC: A premier shopping mall located at the foot of the Petronas Twin Towers.
  • Pavilion Kuala Lumpur: A luxury shopping mall with a wide range of international brands.
  • Starhill Gallery: A high-end shopping destination with designer boutiques.

Other Places to Stay Near Hotel Maya Kuala Lumpur City Centre

If you're looking for alternative accommodations near Hotel Maya Kuala Lumpur City Centre, Kuala Lumpur offers a wide range of options. Here are some suggestions:

  • Luxury/5–6 Star Hotels Nearby:
    • Traders Hotel, Kuala Lumpur
    • Mandarin Oriental, Kuala Lumpur
    • The Ritz-Carlton, Kuala Lumpur
  • Four-Star Hotels Nearby:
    • Impiana KLCC Hotel
    • DoubleTree by Hilton Hotel Kuala Lumpur
    • The Face Suites
  • Three-Star Hotels Nearby:
    • Hotel Boss
    • Swiss-Garden Hotel Kuala Lumpur
    • The 5 Elements Hotel

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Availability & Booking

Ready to book your stay at Hotel Maya Kuala Lumpur City Centre? Check hotel availability and make your reservations with ease. Traveloka offers a seamless booking experience, allowing you to secure your room quickly and efficiently. Book your stay today and enjoy a memorable trip!

All facilities in Hotel Maya Kuala Lumpur City Centre

Common Space Hotel Maya Kuala Lumpur City Centre
Common Space
Lobby Hotel Maya Kuala Lumpur City Centre
Lobby
Accommodation Services Hotel Maya Kuala Lumpur City Centre
Accommodation Services
Bedroom Hotel Maya Kuala Lumpur City Centre
Bedroom
Restaurant Hotel Maya Kuala Lumpur City Centre
Restaurant

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast served to the table
  • Cafe
  • Continental breakfast
  • Dining area
  • Hot breakfast
  • Set menu dinner
  • Snacks
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

In-room Facilities

  • Bathrobe
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Transportation

  • Airport transfer
  • Secure parking
  • Valet parking
  • Valet parking (surcharge)

Things to Do

  • Fitness center
  • Indoor pool
  • Steam room

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Maya Kuala Lumpur City Centre

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Maya Kuala Lumpur City Centre
284
Number of floors in Hotel Maya Kuala Lumpur City Centre
22
Another facilities in Hotel Maya Kuala Lumpur City Centre
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Hotel Maya Kuala Lumpur City Centre

What are available facilities at Hotel Maya Kuala Lumpur City Centre?
There are top facilites at Hotel Maya Kuala Lumpur City Centre such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hotel Maya Kuala Lumpur City Centre?
Check-in time at Hotel Maya Kuala Lumpur City Centre is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Maya Kuala Lumpur City Centre provide breakfast?
Yes, Hotel Maya Kuala Lumpur City Centre provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Maya Kuala Lumpur City Centre?
Hotel Maya Kuala Lumpur City Centre is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Maya Kuala Lumpur City Centre have?
Hotel Maya Kuala Lumpur City Centre has 22 floors.
See All

More Reviews from Other Guests in Hotel Maya Kuala Lumpur City Centre

7.6
Pleasant
From 1,001 reviews
Cleanliness

7.6

Room Comfort

7.8

Location

9.2

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Maya Kuala Lumpur City Centre

Number of reviews per page
20
40
Top reviews
Virginia
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The staff was great, everything was clean, loved the breakfast!
Neil
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

I didn’t have breakfast
YOKE MUN
icon-Business
Business
2.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Building construction beside hotel is very noisy and room insulation is super poor, can hear outside motorbikes.
Sandeep
icon-Business
Business
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Nice hotel close to KLCC
Nahila
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Exceptional location as it is just a 5 minute walk to the iconic Petronas Twin Towers and Suria KLCC mall—super convenient for sightseeing, shopping, and dining.
Mohammad Khairi
icon-Leisure
Leisure
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The thing that i like most about this property was the distance to the LRT. It was very convenient
Zailani
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Excellent
Ashraf
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Good value
SEE
icon-Business
Business
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

easy access to shopping area and food street
Shane
icon-Leisure
Leisure
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Great place to stay close to KLCC. A bit of a walk from the metro but still convenient location and easy to get around.
Dennis
icon-
10.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Location, location, location. Close to KLCC/Petronas Twin Towers
Ganesh
icon-with Partner
with Partner
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

It was an Amazing stay
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Hotel is hard to find, not signed very well and lobby is on the 2nd floor of the building. Staff at check in did not tell us everything, we had to figure it out. Pool is on the 3rd floor (which is designated for Muslims) which made us feel uncomfortable. Breakfast was amazing!! Check in staff was okay but not helpful and hard to understand, but other staff were friendly. Beds in the rooms are rock hard and uncomfortable.
Read More
Ray
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

My room had a view of the Twin Towers as they was just 150 metres away. The room was ideal. Traffic noise should be considered as this could be a problem for some. Check-in staff were excellent and very helpful.
Jesse
icon-Business
Business
4.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

The facility is run down with damage to walls and floors and furniture. Bathroom facets and tile leak. For a high star facility this should not have been the case. When I arrived the shower water was luke warm. Once I mentioned the issue they were great and fixed it. The walls and room decor were broken cracked or poorly repaired. Room 1509 was not good for the rating of the hotel.
Read More
Lachlan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Well located hotel with easy access to monorail and walking distance to Petronus Towers and Hard Rock Cafe as well as others
Bo
icon-with Partner
with Partner
8.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Crazy to have the reception on first floor. the big restaurant on ground floor was boring and not interesting. The small cafe/bar on 12th floor was great, loved the food,- and not to forget the incredible view.But way to loud music. Don´t book a taxi at the reception,- far too expensive. Nice room, big and very clean. Even though we stayed at 18th floor there still was noice from the street during the night.
Read More
Guramanbir
icon-
10.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Amazing location, friendly staff and clean rooms
gilles
icon-Business
Business
2.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

What can I say ?? The worse hotel I have staid from the last 10 years!! Room : very noisy , very old fashion, no decoration, bad feeling. coming back from restaurant, very bad painting smell apears ! need to change room. I definitvely dont' recommend this hotel
CLAUDIO
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

I have stayed many times in this hotel before-covid and so I decided to stay here again for few nights. I was disappointed to realize that nothing has been done to even maintain the hotel well and instead, I ended up regretting to stay here... Negatives: the room we stayed in (best on the list by the way) is dated and patched up badly in everything... old and chipped furniture, old carpets, walls scratched and badly repainted over, broken blinds and many more bad details... Moreover, the windows are not sound-proof so you literally hear everything that goes on on the outside of the hotel; The common areas and all facilities in general are very old style, not too clean and beyond dated; very poor quality breakfast with boring, badly presented food selection and low quality standards. Positives: the staff (especially maintenance) tried their best to compensate all hotel's faults and mis-working things but in the end it was not good enough. Not recommended unless the management decides to undergo a serious renovation plan.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Hotel Maya Kuala Lumpur City Centre

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 1,001 reviews
Cleanliness

7.6

Room Comfort

7.8

Location

9.2

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Maya Kuala Lumpur City Centre

Number of reviews per page
20
40
Top reviews
Virginia
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The staff was great, everything was clean, loved the breakfast!
Neil
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

I didn’t have breakfast
YOKE MUN
icon-Business
Business
2.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Building construction beside hotel is very noisy and room insulation is super poor, can hear outside motorbikes.
Sandeep
icon-Business
Business
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Nice hotel close to KLCC
Nahila
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Exceptional location as it is just a 5 minute walk to the iconic Petronas Twin Towers and Suria KLCC mall—super convenient for sightseeing, shopping, and dining.
Mohammad Khairi
icon-Leisure
Leisure
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The thing that i like most about this property was the distance to the LRT. It was very convenient
Zailani
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Excellent
Ashraf
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Good value
SEE
icon-Business
Business
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

easy access to shopping area and food street
Shane
icon-Leisure
Leisure
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Great place to stay close to KLCC. A bit of a walk from the metro but still convenient location and easy to get around.
Dennis
icon-
10.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Location, location, location. Close to KLCC/Petronas Twin Towers
Ganesh
icon-with Partner
with Partner
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

It was an Amazing stay
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Hotel is hard to find, not signed very well and lobby is on the 2nd floor of the building. Staff at check in did not tell us everything, we had to figure it out. Pool is on the 3rd floor (which is designated for Muslims) which made us feel uncomfortable. Breakfast was amazing!! Check in staff was okay but not helpful and hard to understand, but other staff were friendly. Beds in the rooms are rock hard and uncomfortable.
Read More
Ray
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

My room had a view of the Twin Towers as they was just 150 metres away. The room was ideal. Traffic noise should be considered as this could be a problem for some. Check-in staff were excellent and very helpful.
Jesse
icon-Business
Business
4.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

The facility is run down with damage to walls and floors and furniture. Bathroom facets and tile leak. For a high star facility this should not have been the case. When I arrived the shower water was luke warm. Once I mentioned the issue they were great and fixed it. The walls and room decor were broken cracked or poorly repaired. Room 1509 was not good for the rating of the hotel.
Read More
Lachlan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Well located hotel with easy access to monorail and walking distance to Petronus Towers and Hard Rock Cafe as well as others
Bo
icon-with Partner
with Partner
8.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Crazy to have the reception on first floor. the big restaurant on ground floor was boring and not interesting. The small cafe/bar on 12th floor was great, loved the food,- and not to forget the incredible view.But way to loud music. Don´t book a taxi at the reception,- far too expensive. Nice room, big and very clean. Even though we stayed at 18th floor there still was noice from the street during the night.
Read More
Guramanbir
icon-
10.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Amazing location, friendly staff and clean rooms
gilles
icon-Business
Business
2.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

What can I say ?? The worse hotel I have staid from the last 10 years!! Room : very noisy , very old fashion, no decoration, bad feeling. coming back from restaurant, very bad painting smell apears ! need to change room. I definitvely dont' recommend this hotel
CLAUDIO
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

I have stayed many times in this hotel before-covid and so I decided to stay here again for few nights. I was disappointed to realize that nothing has been done to even maintain the hotel well and instead, I ended up regretting to stay here... Negatives: the room we stayed in (best on the list by the way) is dated and patched up badly in everything... old and chipped furniture, old carpets, walls scratched and badly repainted over, broken blinds and many more bad details... Moreover, the windows are not sound-proof so you literally hear everything that goes on on the outside of the hotel; The common areas and all facilities in general are very old style, not too clean and beyond dated; very poor quality breakfast with boring, badly presented food selection and low quality standards. Positives: the staff (especially maintenance) tried their best to compensate all hotel's faults and mis-working things but in the end it was not good enough. Not recommended unless the management decides to undergo a serious renovation plan.
Read More
Number of reviews per page
20
40