Hotel Maya Kuala Lumpur City Centre

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7.9
/10
Pleasant
1,791 reviews

What Guests Say About Their Stay

R***a

10.0
/ 10
The hotel staff were all welcoming. The check-in and check-out service was very friendly, and the room was clean. Overall, it was excellent.
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S***A

10.0
/ 10
Staff is friendly. I requested a birthday deco set up, and the hotel provided it for us. That's great.

Albert S. S.

9.7
/ 10
A strategically located 5-star hotel close to the Twin Towers, with a very affordable price. Featuring excellent and friendly staff, excellent hotel facilities and cleanliness, it's highly recommended for both business travelers and families.
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p***a

10.0
/ 10
Great location in the heart of Kuala Lumpur, close to major attractions. The room was clean and comfortable, and the staff were friendly and helpful. Overall, a pleasant stay and good value for money. Would definitely stay here again

Lanie S.

10.0
/ 10
We had a great stay. Breakfast buffet is great. The location is perfect. Very near to tourist attractions, we can see Petronas from our room on the 22nd floor.
In the Area
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138 Jalan Ampang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Location Staying at Hotel Maya Kuala Lumpur is a good choice when you are visiting Kuala Lumpur City Centre. The hotel is located only 0.3 km away from Kampung Baru MRT. This hotel is very easy to find since it is strategically positioned close to public facilities. About Hotel Maya Kuala Lumpur Not only located within easy reach of various places of interests for your adventure, but staying at Hotel Maya Kuala Lumpur will also give you a pleasant stay. Whether you are planning an event or other special occasions, Hotel Maya Kuala Lumpur is a great choice for you with a large and well-equipped function room to suit your requirements. This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hotel Maya Kuala Lumpur. Are you a shopaholic? Staying at Hotel Maya Kuala Lumpur will surely spoil you for numerous shopping centers nearby. Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you. When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Hotel Maya Kuala Lumpur provides a pleasant accommodation for your stay. From business event to corporate gathering, Hotel Maya Kuala Lumpur provides complete services and facilities that you and your colleagues need. Have fun with various entertaining facilities for you and the whole family at Hotel Maya Kuala Lumpur, a wonderful accommodation for your family holiday. Experience a unique stay at the historical building of Hotel Maya Kuala Lumpur, which you rarely find in other places. If you plan to have a long-term stay, staying at Hotel Maya Kuala Lumpur is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home. While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hotel Maya Kuala Lumpur is suitable for you who value privacy during your stay. The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience. The hotel’s fitness center is a must-try during your stay here. Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones. Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. Savor your favorite dishes with special cuisines from Hotel Maya Kuala Lumpur exclusively for you. WiFi is available within public areas of the property to help you to stay connected with family and friends. Hotel Maya Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests. Get precious and unforgettable moment during your stay at Hotel Maya Kuala Lumpur.
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What's around Hotel Maya Kuala Lumpur City Centre

138 Jalan Ampang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
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Lobby Hotel Maya Kuala Lumpur City Centre
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Discover More About Hotel Maya Kuala Lumpur City Centre

Overview of Hotel Maya Kuala Lumpur

Nestled in the prestigious heart of the city,

Hotel Maya Kuala Lumpur

is a distinguished five-star property at

138 Jalan Ampang, KLCC

, offering an exceptional blend of contemporary luxury and authentic Malaysian heritage. With 284 thoughtfully appointed rooms and suites, this hotel stands as one of the most culturally distinctive addresses in the Golden Triangle, welcoming discerning travellers who seek more than just a place to rest — they seek an experience that resonates with the soul of Malaysia itself.

What truly sets

Hotel Maya Kuala Lumpur

apart from other five-star hotels in the KLCC corridor is its celebrated collection of

Heritage Rooms

, which pay homage to Malaysia's rich artisanal traditions through hand-crafted batik artistry and traditional wicker furnishings. In a neighbourhood saturated with glass towers and international chain properties, maya offers something rare: a genuine connection to Malaysian cultural identity, woven into the very fabric of the guest experience. From the moment you step into the lobby, the warmth and craftsmanship of the hotel's design philosophy is unmistakable.

Whether you are here for business or leisure, a romantic getaway or a family holiday, Hotel Maya Kuala Lumpur delivers a standard of hospitality that balances efficiency with elegance. Standard check-in is from 15:00, and guests are invited to enjoy the property until 12:00 at check-out, making the most of every hour spent in this exceptional location.

Room Types at Hotel Maya Kuala Lumpur

With 284 rooms spread across multiple categories,

Hotel Maya Kuala Lumpur

caters to a wide range of travellers and preferences. Every room has been designed with attention to detail, combining modern comforts with refined aesthetics. Below is a closer look at the accommodation options available.

Deluxe Room

The

Deluxe Room

serves as the entry point into the maya experience and sets a high standard from the outset. These rooms feature contemporary furnishings, plush bedding, and modern amenities including high-speed WiFi, a flat-screen television, and a well-appointed en-suite bathroom. Ideal for solo travellers and couples looking for quality accommodation in the KLCC area, the Deluxe Room delivers comfort without compromise in one of Kuala Lumpur's most coveted postcodes.

Heritage Room

The

Heritage Room

is without doubt the signature offering of Hotel Maya Kuala Lumpur and the single most compelling reason to choose this property over any other five-star hotel in the city. These exceptional rooms are furnished with hand-crafted

batik artistry

— Malaysia's UNESCO-recognised textile tradition — alongside traditional

wicker furnishings

that evoke the craftsmanship of Malaysia's artisan communities. Staying in a Heritage Room is not merely booking a hotel room; it is an immersion into Malaysian cultural identity. The batik-inspired décor, the warm earth tones, and the tactile quality of the wicker pieces create an atmosphere that no international chain hotel can replicate. For travellers who want their Kuala Lumpur stay to feel authentically Malaysian, the Heritage Room is the definitive choice.

Premier Room

There are only

19 Premier Rooms

in the entire hotel, making them among the most exclusive and sought-after accommodations in the property. Thoughtfully positioned and styled for romance, these rooms are particularly popular with honeymooners and couples celebrating special occasions. The Premier Room elevates the standard guest experience with enhanced furnishings, superior views, and a refined ambience that speaks to intimate luxury. If you are planning a romantic getaway in Kuala Lumpur, securing one of these 19 exclusive units should be a priority — availability is limited and demand is consistently high.

Executive Suite

For guests who require more space and a higher level of privacy, the

Executive Suite

provides a generous living and sleeping arrangement that suits extended stays, senior business travellers, and those who simply prefer the comfort of a suite. The Executive Suite includes a separate living area, a premium workspace, and elevated in-room amenities designed to support both productivity and relaxation. Guests in Executive Suites also benefit from enhanced concierge attention and priority service throughout their stay.

Presidential Suite

The

Presidential Suite

at Hotel Maya Kuala Lumpur represents the pinnacle of accommodation in the property. Reserved for heads of state, corporate dignitaries, and guests who demand the very finest, the Presidential Suite delivers an unparalleled level of space, privacy, and bespoke service. Featuring expansive living quarters, premium furnishings, and panoramic views of Kuala Lumpur's skyline, this suite is designed for guests who accept nothing less than the extraordinary. The hotel's concierge team is fully at the disposal of Presidential Suite guests to curate every element of the stay.

Facilities and Amenities

Hotel Maya Kuala Lumpur is equipped with a comprehensive range of facilities that ensure every guest's needs are met with distinction. At the heart of the leisure offering is the

heated indoor pool with sun deck

— an important distinction, as unlike many urban hotels that offer exposed rooftop pools subject to the unpredictability of tropical weather, Hotel Maya's pool is a climate-controlled indoor facility. This means guests can enjoy a comfortable swim regardless of Kuala Lumpur's notorious afternoon downpours or sweltering midday heat. The adjacent sun deck provides a relaxed outdoor lounging space for those who wish to soak up the atmosphere after a swim.

The

Anggun Spa

is another standout feature of the hotel. This named, dedicated spa facility offers a curated menu of treatments drawing on both traditional Malay wellness techniques and contemporary therapies. Whether you are seeking a deep tissue massage after a long flight, a rejuvenating facial, or a full traditional urut experience, Anggun Spa provides a serene sanctuary within the hotel. Advance booking is strongly recommended, particularly during peak travel periods.

Fitness-conscious guests will appreciate the well-equipped

Fitness Centre

, which provides cardio and strength training equipment in a dedicated space. The hotel also features a fully operational

Business Centre

and multiple

Meeting Rooms

, making it an excellent choice for corporate travellers and event planners. Additional amenities include

24-hour room service

, a dedicated

concierge

team, and a professional

laundry service

.

Free WiFi

is available throughout the property, and guests benefit from the highly valued perk of

complimentary parking

— an exceptionally rare offering for a five-star hotel in the KLCC area, where parking fees at comparable properties can add a meaningful cost to every stay.

Location and Getting There

Situated at

138 Jalan Ampang

in the KLCC district, Hotel Maya Kuala Lumpur occupies one of the most enviable addresses in the Malaysian capital. The hotel is within easy reach of the iconic Petronas Twin Towers, the Suria KLCC shopping mall, and a host of embassies, corporate headquarters, and lifestyle destinations that define the Golden Triangle neighbourhood.

Guests arriving from

Kuala Lumpur International Airport (KLIA)

can reach the hotel via the KLIA Ekspres train service to KL Sentral, followed by a short taxi or ride-hailing journey to Jalan Ampang, with the total journey taking approximately 45 to 60 minutes depending on traffic. The

KLCC LRT station

on the Kelana Jaya Line is within comfortable walking distance, providing excellent connectivity to key points across the city including Masjid Jamek, Pasar Seni, and Bangsar. For guests arriving by car, the hotel's complimentary parking facility removes the typical logistical stress of driving into the city centre.

One of the most delightful nearby attractions is the

Lake Symphony

at KLCC Park, a spectacular dancing fountain show located just approximately

300 metres

from the hotel. Evening performances of the Lake Symphony are a beloved Kuala Lumpur experience and can easily be incorporated into a post-dinner stroll from the hotel. The Suria KLCC mall, Aquaria KLCC, and Menara Kuala Lumpur are all within a short distance, ensuring that guests have an abundance of attractions, shopping, and entertainment options on their doorstep.

Dining at Hotel Maya Kuala Lumpur

Hotel Maya Kuala Lumpur takes its dining offering seriously, with

two restaurants and a bar

on-site to serve guests at various times of day. This multi-venue approach ensures that whether you are looking for a leisurely breakfast before a day of meetings, a business lunch, a romantic dinner, or a nightcap after exploring the city, there is a suitable option within the hotel itself.

The restaurants serve a range of cuisines designed to cater to the diverse palate of international and domestic travellers, with Malaysian flavours and regional specialities featured alongside international favourites. The bar provides a relaxed setting for evening drinks, with a selection of cocktails, wines, and non-alcoholic beverages served in a sophisticated atmosphere. Guests who prefer the privacy of their room can take advantage of the hotel's

24-hour room service

, which delivers meals and refreshments around the clock.

For those who wish to explore beyond the hotel, Jalan Ampang and the surrounding KLCC area offer an extraordinary density of dining options. From the hawker stalls and casual Malay eateries along nearby streets to the upscale international restaurants within Suria KLCC, guests are never far from an exceptional meal at every price point.

Why Stay at Hotel Maya Kuala Lumpur

Heritage Rooms with genuine batik artistry

are the defining reason to choose Hotel Maya over any other five-star property in KLCC. No other hotel in the neighbourhood offers accommodation that so authentically celebrates Malaysian craft traditions. For travellers who want their stay to feel meaningfully connected to Malaysia's cultural identity, this is simply unmatched.

The

heated indoor pool

is a practical luxury that should not be underestimated. Kuala Lumpur's equatorial climate means that outdoor pools are frequently subject to tropical showers and uncomfortable heat. Hotel Maya's climate-controlled indoor pool ensures a consistently pleasant swimming experience throughout the year — a genuine advantage over hotels with exposed outdoor facilities.

Free parking in KLCC

is a rare and financially significant benefit. For guests travelling by car or renting a vehicle to explore the Klang Valley, the absence of daily parking charges represents meaningful savings compared to most comparable five-star properties in the area. This makes Hotel Maya a particularly sensible choice for road trippers, families, and extended-stay guests.

The exclusivity of the

19 Premier Rooms

and the grandeur of the

Presidential Suite

mean that Hotel Maya is an outstanding choice for special occasions — anniversaries, honeymoons, and milestone celebrations. The combination of intimate room categories, the Anggun Spa, and the romantic ambience of the property create conditions for a truly memorable stay.

Finally, the

300-metre walk to Lake Symphony

at KLCC Park adds a magical dimension to any evening at Hotel Maya. Guests can enjoy the world-class fountain show, stroll through the park, and return to the hotel on foot — a quintessential Kuala Lumpur experience that is simply not available to guests staying outside the immediate KLCC neighbourhood.

Tips for Booking Hotel Maya Kuala Lumpur

When booking

Hotel Maya Kuala Lumpur

through Traveloka, it pays to plan ahead, particularly if you have your heart set on a

Heritage Room

or one of the

19 Premier Rooms

. Both of these room categories have limited availability and are among the first to be taken during peak travel periods, including the Malaysian school holidays in March, June, August, and November, as well as the year-end festive season from mid-December through to early January.

Travellers seeking the best value are encouraged to book well in advance and to check Traveloka's promotional periods, which frequently include early-bird rates and bundled offers for hotel and flight packages. Booking directly through Traveloka also ensures access to exclusive member rates and loyalty rewards that can offset the cost of additional services such as spa treatments at the

Anggun Spa

or dining at the hotel's restaurants.

If you are visiting for a special occasion, it is well worth contacting the hotel's concierge team in advance to discuss any special arrangements. Hotel Maya's team is experienced in curating romantic experiences, from in-room decorations to customised dining reservations. Requesting a room on a higher floor when booking can also improve your chances of securing a city view, which is particularly impressive from this location in Jalan Ampang. Finally, if you are driving, remember to take advantage of the hotel's complimentary parking — one of the most genuinely valuable perks available to guests staying in the heart of KLCC.

All facilities in Hotel Maya Kuala Lumpur City Centre

Common Space Hotel Maya Kuala Lumpur City Centre
Common Space
Lobby Hotel Maya Kuala Lumpur City Centre
Lobby
Accommodation Services Hotel Maya Kuala Lumpur City Centre
Accommodation Services
Bedroom Hotel Maya Kuala Lumpur City Centre
Bedroom
Restaurant Hotel Maya Kuala Lumpur City Centre
Restaurant

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast served to the table
  • Cafe
  • Continental breakfast
  • Dining area
  • Hot breakfast
  • Set menu dinner
  • Snacks
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

In-room Facilities

  • Bathrobe
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Transportation

  • Airport transfer
  • Secure parking
  • Valet parking
  • Valet parking (surcharge)

Things to Do

  • Fitness center
  • Indoor pool
  • Steam room

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Maya Kuala Lumpur City Centre

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Maya Kuala Lumpur City Centre
284
Number of floors in Hotel Maya Kuala Lumpur City Centre
22
Another facilities in Hotel Maya Kuala Lumpur City Centre
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Hotel Maya Kuala Lumpur City Centre

What are the check-in and check-out times at Hotel Maya Kuala Lumpur?
At Hotel Maya Kuala Lumpur, the standard check-in time is 3:00 PM (15:00) and check-out is at 12:00 PM (noon). Early check-in or late check-out may be available upon request, subject to room availability. The hotel's 24-hour concierge service can assist with luggage storage if you arrive before your room is ready or need to extend your stay past noon.
What types of rooms are available at Hotel Maya Kuala Lumpur?
Hotel Maya Kuala Lumpur offers five room categories: Deluxe Rooms, Heritage Rooms, Premier Rooms, Executive Suites, and the Presidential Suite. The Heritage Rooms are a standout offering, uniquely decorated with traditional batik artistry and wicker furnishings that celebrate Malaysian cultural craft — a rare feature among KLCC five-star hotels. The 19 Premier Rooms are exclusively curated for romantic getaways and honeymoon stays.
What recreational and wellness facilities does Hotel Maya Kuala Lumpur have?
Hotel Maya Kuala Lumpur features a heated indoor pool with a sun deck, a fully equipped fitness centre, and the Anggun Spa, which offers a curated range of wellness and beauty treatments. Guests can also dine across two on-site restaurants and a bar. Additional amenities include 24-hour room service, a business centre, meeting rooms, laundry service, and a dedicated concierge team.
Does Hotel Maya Kuala Lumpur provide free parking?
Yes, Hotel Maya Kuala Lumpur offers complimentary parking for all guests — a genuinely rare and valuable perk in the KLCC area, where parking fees at surrounding hotels and venues can be significant. For guests travelling by car into Kuala Lumpur's city centre, this makes Hotel Maya a particularly cost-effective and convenient choice among five-star options in the district.
Does Hotel Maya Kuala Lumpur include breakfast with the stay?
Breakfast inclusion at Hotel Maya Kuala Lumpur varies depending on your chosen room package — some rates include breakfast while others are room-only. The hotel has two on-site restaurants and a bar where guests can enjoy a full dining experience regardless of their package. We recommend reviewing your booking details on Traveloka or contacting the hotel directly to confirm whether breakfast is included in your selected rate.
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More Reviews from Other Guests in Hotel Maya Kuala Lumpur City Centre

7.6
Pleasant
From 1,000 reviews
Cleanliness

7.6

Room Comfort

7.8

Location

9.2

Service and Facilites

8.0

Sort by
Most Relevant
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Traveler Reviews Hotel Maya Kuala Lumpur City Centre

Number of reviews per page
20
40
Top reviews
Virginia
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff was great, everything was clean, loved the breakfast!
Neil
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

I didn’t have breakfast
YOKE MUN
icon-Business
Business
2.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Building construction beside hotel is very noisy and room insulation is super poor, can hear outside motorbikes.
Sandeep
icon-Business
Business
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Nice hotel close to KLCC
Nahila
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Exceptional location as it is just a 5 minute walk to the iconic Petronas Twin Towers and Suria KLCC mall—super convenient for sightseeing, shopping, and dining.
Mohammad Khairi
icon-Leisure
Leisure
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The thing that i like most about this property was the distance to the LRT. It was very convenient
Zailani
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Excellent
Ashraf
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Good value
SEE
icon-Business
Business
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

easy access to shopping area and food street
Shane
icon-Leisure
Leisure
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Great place to stay close to KLCC. A bit of a walk from the metro but still convenient location and easy to get around.
Dennis
icon-
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Location, location, location. Close to KLCC/Petronas Twin Towers
Ganesh
icon-with Partner
with Partner
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

It was an Amazing stay
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Hotel is hard to find, not signed very well and lobby is on the 2nd floor of the building. Staff at check in did not tell us everything, we had to figure it out. Pool is on the 3rd floor (which is designated for Muslims) which made us feel uncomfortable. Breakfast was amazing!! Check in staff was okay but not helpful and hard to understand, but other staff were friendly. Beds in the rooms are rock hard and uncomfortable.
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Ray
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

My room had a view of the Twin Towers as they was just 150 metres away. The room was ideal. Traffic noise should be considered as this could be a problem for some. Check-in staff were excellent and very helpful.
Jesse
icon-Business
Business
4.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

The facility is run down with damage to walls and floors and furniture. Bathroom facets and tile leak. For a high star facility this should not have been the case. When I arrived the shower water was luke warm. Once I mentioned the issue they were great and fixed it. The walls and room decor were broken cracked or poorly repaired. Room 1509 was not good for the rating of the hotel.
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Lachlan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Well located hotel with easy access to monorail and walking distance to Petronus Towers and Hard Rock Cafe as well as others
Bo
icon-with Partner
with Partner
8.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Crazy to have the reception on first floor. the big restaurant on ground floor was boring and not interesting. The small cafe/bar on 12th floor was great, loved the food,- and not to forget the incredible view.But way to loud music. Don´t book a taxi at the reception,- far too expensive. Nice room, big and very clean. Even though we stayed at 18th floor there still was noice from the street during the night.
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Guramanbir
icon-
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Amazing location, friendly staff and clean rooms
gilles
icon-Business
Business
2.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

What can I say ?? The worse hotel I have staid from the last 10 years!! Room : very noisy , very old fashion, no decoration, bad feeling. coming back from restaurant, very bad painting smell apears ! need to change room. I definitvely dont' recommend this hotel
CLAUDIO
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

I have stayed many times in this hotel before-covid and so I decided to stay here again for few nights. I was disappointed to realize that nothing has been done to even maintain the hotel well and instead, I ended up regretting to stay here... Negatives: the room we stayed in (best on the list by the way) is dated and patched up badly in everything... old and chipped furniture, old carpets, walls scratched and badly repainted over, broken blinds and many more bad details... Moreover, the windows are not sound-proof so you literally hear everything that goes on on the outside of the hotel; The common areas and all facilities in general are very old style, not too clean and beyond dated; very poor quality breakfast with boring, badly presented food selection and low quality standards. Positives: the staff (especially maintenance) tried their best to compensate all hotel's faults and mis-working things but in the end it was not good enough. Not recommended unless the management decides to undergo a serious renovation plan.
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Number of reviews per page
20
40

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Bedroom 4 Hotel Maya Kuala Lumpur City Centre

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
7.6
Pleasant
From 1,000 reviews
Cleanliness

7.6

Room Comfort

7.8

Location

9.2

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Maya Kuala Lumpur City Centre

Number of reviews per page
20
40
Top reviews
Virginia
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff was great, everything was clean, loved the breakfast!
Neil
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

I didn’t have breakfast
YOKE MUN
icon-Business
Business
2.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Building construction beside hotel is very noisy and room insulation is super poor, can hear outside motorbikes.
Sandeep
icon-Business
Business
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Nice hotel close to KLCC
Nahila
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Exceptional location as it is just a 5 minute walk to the iconic Petronas Twin Towers and Suria KLCC mall—super convenient for sightseeing, shopping, and dining.
Mohammad Khairi
icon-Leisure
Leisure
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The thing that i like most about this property was the distance to the LRT. It was very convenient
Zailani
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Excellent
Ashraf
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Good value
SEE
icon-Business
Business
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

easy access to shopping area and food street
Shane
icon-Leisure
Leisure
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Great place to stay close to KLCC. A bit of a walk from the metro but still convenient location and easy to get around.
Dennis
icon-
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Location, location, location. Close to KLCC/Petronas Twin Towers
Ganesh
icon-with Partner
with Partner
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

It was an Amazing stay
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Hotel is hard to find, not signed very well and lobby is on the 2nd floor of the building. Staff at check in did not tell us everything, we had to figure it out. Pool is on the 3rd floor (which is designated for Muslims) which made us feel uncomfortable. Breakfast was amazing!! Check in staff was okay but not helpful and hard to understand, but other staff were friendly. Beds in the rooms are rock hard and uncomfortable.
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Ray
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

My room had a view of the Twin Towers as they was just 150 metres away. The room was ideal. Traffic noise should be considered as this could be a problem for some. Check-in staff were excellent and very helpful.
Jesse
icon-Business
Business
4.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

The facility is run down with damage to walls and floors and furniture. Bathroom facets and tile leak. For a high star facility this should not have been the case. When I arrived the shower water was luke warm. Once I mentioned the issue they were great and fixed it. The walls and room decor were broken cracked or poorly repaired. Room 1509 was not good for the rating of the hotel.
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Lachlan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Well located hotel with easy access to monorail and walking distance to Petronus Towers and Hard Rock Cafe as well as others
Bo
icon-with Partner
with Partner
8.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Crazy to have the reception on first floor. the big restaurant on ground floor was boring and not interesting. The small cafe/bar on 12th floor was great, loved the food,- and not to forget the incredible view.But way to loud music. Don´t book a taxi at the reception,- far too expensive. Nice room, big and very clean. Even though we stayed at 18th floor there still was noice from the street during the night.
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Guramanbir
icon-
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Amazing location, friendly staff and clean rooms
gilles
icon-Business
Business
2.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

What can I say ?? The worse hotel I have staid from the last 10 years!! Room : very noisy , very old fashion, no decoration, bad feeling. coming back from restaurant, very bad painting smell apears ! need to change room. I definitvely dont' recommend this hotel
CLAUDIO
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

I have stayed many times in this hotel before-covid and so I decided to stay here again for few nights. I was disappointed to realize that nothing has been done to even maintain the hotel well and instead, I ended up regretting to stay here... Negatives: the room we stayed in (best on the list by the way) is dated and patched up badly in everything... old and chipped furniture, old carpets, walls scratched and badly repainted over, broken blinds and many more bad details... Moreover, the windows are not sound-proof so you literally hear everything that goes on on the outside of the hotel; The common areas and all facilities in general are very old style, not too clean and beyond dated; very poor quality breakfast with boring, badly presented food selection and low quality standards. Positives: the staff (especially maintenance) tried their best to compensate all hotel's faults and mis-working things but in the end it was not good enough. Not recommended unless the management decides to undergo a serious renovation plan.
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