Meritz Hotel Miri

Hotels
7.9
/10
Very Good
827 reviews

What Guests Say About Their Stay

Room Space (4)

Sebastian D.

9.4
/ 10
We had so much fun in Meritz. From the big king room to the wedding ceremony all is awesome. The room services big plate breakfast is the best I ever had!

NUR A. B. A. B.

8.5
/ 10
Good hotel with nice shopping mall

ribena b.

9.4
/ 10
Gorgeous room and the best night view.
See original

Dayang Rosiah Bt Abdul Hamid

9.4
/ 10
Clean and comfortable, a great place to stay.
See original

Tina N.

9.7
/ 10
It was great. The room is clean and the staff are friendly. Definitely will recommend friends to come and stay in this hotel.
In the Area
See Map
Bintang Megamall, Jalan Miri-Pujut, Miri Town, Miri, Sarawak, Malaysia, 98000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Meritz Hotel Miri is a hotel is located at Miri Town. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Meritz Hotel Miri Address: Map & Location

Bintang Megamall, Jalan Miri-Pujut, Miri Town, Miri, Sarawak, Malaysia, 98000
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Meritz Hotel Miri Rates per Night

Planning your trip and wondering about hotel rates? Finding the best hotel prices for Meritz Hotel Miri is easy. Room rates at Meritz Hotel Miri start from - before tax per night, which becomes - after including taxes. However, hotel prices can fluctuate depending on the room type, the time of year, and even the day of the week. You can expect to pay more during peak seasons or on weekends. Looking for the best Meritz Hotel Miri hotel rates?

Meritz Hotel Miri Location & Address

Wondering where to find Meritz Hotel Miri? Meritz Hotel Miri is located at Bintang Megamall, Jalan Miri-Pujut, Bandar Miri, Miri, Sarawak, Malaysia, 98000. It's situated in the heart of Miri, known for its vibrant culture and delicious local food. The hotel is approximately 2 km from the city center.

How to go to Meritz Hotel Miri from Airport

Arriving at Miri Airport and need to get to Meritz Hotel Miri? Getting from the airport to the hotel is easy with several convenient options. Here's how you can make your way to the hotel:

  • Taxi (Most Direct): Taxis are readily available at the airport. This is the fastest and most direct way to reach the hotel.
  • Ride Hailing (Convenient): Ride Hailing services are also available at the airport. This is a convenient option, and you can book your ride through Traveloka.

Tips: For the most convenient route, consider taking a taxi or using a ride-hailing service directly from the airport to the hotel.

Meritz Hotel Miri Reviews & Summary

Want to know what other travelers think about Meritz Hotel Miri? Hotel reviews often highlight the hotel's excellent service and comfortable rooms. Guests frequently rave about the hotel's convenient location and the friendly staff. A standout feature is the hotel's rooftop pool, offering stunning city views.

One guest shared, "The staff was incredibly helpful, and the room was spotless. I would definitely stay here again!"

Meritz Hotel Miri Room Types Available

Curious about the different room types available at Meritz Hotel Miri? The hotel offers a variety of room categories to suit different needs and preferences. Here's a glimpse of what you can expect:

  • Deluxe Room: These rooms typically offer comfortable accommodations with city views.
  • Executive Suite: For those seeking more space and luxury, the Executive Suites often include a separate living area.
  • Family Room: Perfect for families, these rooms provide ample space and amenities to ensure a comfortable stay.
  • Smoking/Non-Smoking Rooms: Both smoking and non-smoking rooms are available.

Please note: Pet-friendly options may not be available. Always check with the hotel for any specific requirements or additional charges.

Hotel Facilities in Meritz Hotel Miri

What amenities does Meritz Hotel Miri offer? The hotel provides a range of facilities to ensure a pleasant stay for all guests. Here's a look at what you can enjoy:

  • Swimming Pool: A refreshing pool for both adults and kids.
  • Fitness Center: Stay active with the hotel's well-equipped fitness center.
  • Restaurant: Enjoy delicious meals at the hotel's restaurant.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.

Operating hours and extra fees may vary. Please check with the hotel for the most up-to-date information.

Hotel Buffet or Restaurant/Cafe in Meritz Hotel Miri

Looking for dining options at Meritz Hotel Miri? The hotel offers several dining choices to satisfy your cravings. Here's what you can expect:

  • The Cafe: Offers a variety of international dishes. Buffet prices are around $20 per person. Open from 7 AM to 10 PM.
  • The Restaurant: Specializes in local cuisine. Signature dishes include Sarawak Laksa. Open from 11 AM to 10 PM.

Meritz Hotel Miri Airport pickups and How to Book

Does Meritz Hotel Miri offer airport transfer services? Many hotels provide convenient airport transfer options to make your arrival and departure seamless. Here's what you need to know:

Meritz Hotel Miri may offer airport pick-up services. To arrange a transfer, it's best to book in advance, ideally at least 24 hours before your arrival. Contact the hotel directly to confirm availability and make your reservation.

Nearby MRT Station & Bus Stops

Need to get around Miri using public transport? Here's information on nearby MRT stations and bus stops:

  • Bus Stop: Several bus stops are located within a short walking distance from the hotel.

Public transport cards are available for purchase at convenience stores and MRT stations. Payment can also be made using mobile payment options.

Nearby Attractions for Family / Kid Friendly

Planning some fun activities near Meritz Hotel Miri? There are plenty of attractions to keep the whole family entertained. Here are some nearby places to visit:

  • Tanjung Lobang Beach: A beautiful beach perfect for a relaxing day out. Entry is free.
  • Miri City Fan: A popular park with playgrounds and recreational areas. Entry is free.
  • Grand Old Lady and Petroleum Museum: Learn about the history of the oil industry in Miri. Entry is free.
  • Miri Crocodile Farm: See crocodiles and other wildlife. Entry fee is around $5.
  • Tusan Beach: Famous for its sea stacks and beautiful sunsets. Entry is free.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Meritz Hotel Miri (Orchard)

Looking for delicious food near Meritz Hotel Miri? Miri offers a diverse culinary scene with plenty of options to satisfy your taste buds. Here are some great places to eat:

  • The Coffee Bean & Tea Leaf: A popular cafe chain offering coffee, tea, and pastries.
  • Secret Recipe: A well-known cafe serving a variety of cakes, pastries, and meals.
  • Old Town White Coffee: Enjoy traditional Malaysian coffee and dishes.

Local Street Food:

  • Kolo Mee: A local noodle dish with minced meat and vegetables.
  • Laksa: A spicy noodle soup with coconut milk and seafood.
  • Satay: Grilled skewers of marinated meat served with peanut sauce.
  • Nasi Lemak: A fragrant rice dish cooked in coconut milk, served with various accompaniments.
  • Roti Canai: A flaky flatbread served with curry.

Shopping places near Meritz Hotel Miri (Orchard)

Need to do some shopping near Meritz Hotel Miri? Miri offers a variety of shopping options to suit your needs. Here are some shopping places:

  • Bintang Megamall: A large shopping mall with a variety of retail stores, restaurants, and entertainment options.
  • Permaisuri Imperial City Mall: Another popular mall with a wide selection of shops and dining choices.
  • Miri Times Square: A modern shopping complex with various retail outlets and eateries.

Other Places to Stay Near Meritz Hotel Miri

Looking for other accommodation options near Meritz Hotel Miri? Miri offers a range of hotels to suit different budgets and preferences. Here are some options:

Luxury Hotels (5-6 Stars):

  • Imperial Hotel Miri
  • Parkcity Everly Hotel Miri
  • Mega Hotel Miri

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels:

  • Meritz Hotel Miri
  • Grand Palace Hotel Miri
  • Dynasty Hotel Miri

For 4-star:

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Three-Star Hotels:

  • Hotel Nur Miri
  • Lutong Hotel
  • OYO 89888 Marina Bay Miri

For 3-star:

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Hotel Availability & Booking

Ready to book your stay at Meritz Hotel Miri? Finding hotel availability and making reservations is easy with Traveloka. You can quickly check room availability and secure your booking through the Traveloka platform.

Book your stay today and enjoy a hassle-free experience with Traveloka!

All facilities in Meritz Hotel Miri

Bar, Cafe and Lounge Meritz Hotel Miri
Bar, Cafe and Lounge
Swimming Pool Meritz Hotel Miri
Swimming Pool
Fitness Center Meritz Hotel Miri
Fitness Center
Functional Hall Meritz Hotel Miri
Functional Hall
Common Space Meritz Hotel Miri
Common Space

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast

Things to Do

  • Fitness center
  • Outdoor pool

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Business facilities
  • Meeting facilities

Family-friendly Facilities

  • Children pool

Accessibilty

  • Disabled access friendly

Nearby Facilities

  • Shops

Accommodation Policy & General Information in Meritz Hotel Miri

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Breakfast

Breakfast at the accommodation will be provided from 06:30 - 10:00.

Smoking

Smoking is prohibited in the accommodation.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Meritz Hotel Miri
290
Number of floors in Meritz Hotel Miri
18
Another facilities in Meritz Hotel Miri
Ballroom, Banquet, Family room, Non-smoking room, Swimming pool

Frequently asked question in Meritz Hotel Miri

What are available facilities at Meritz Hotel Miri?
There are top facilites at Meritz Hotel Miri such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Meritz Hotel Miri?
Check-in time at Meritz Hotel Miri is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Meritz Hotel Miri provide breakfast?
Yes, Meritz Hotel Miri provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Meritz Hotel Miri?
Meritz Hotel Miri is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Meritz Hotel Miri have?
Meritz Hotel Miri has 18 floors.
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More Reviews from Other Guests in Meritz Hotel Miri

Overall Ratings & Reviews Meritz Hotel Miri

Traveloka (464)
Other sources (363)
8.5
Very Good
From 464 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

7.9

Location

8.8

Service and Facilites

8.5

People often mention about Meritz Hotel Miri
All
Variety (3)
Room Space (2)
Bedroom (2)
Distance to City Center (1)
Surroundings (1)
Staff Friendliness (1)
Check-in/out Time (1)
Bathroom (1)
In-house Restaurant (1)
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Most Recent
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Traveler Reviews Meritz Hotel Miri

Number of reviews per page
20
40
Customer reviews
T***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 13 week(s) ago
Overall satisfied with the hotel
Find this review helpful?
mohamad s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 16 week(s) ago
Comfortable and clean room.. Friendly service
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Baharuddin
icon-origin-TRAVELOKA
6.8
/10
Reviewed 142 week(s) ago
Check in app at 14:00 but at hotel at 15:00.
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wenlai w.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 144 week(s) ago
Got room at level 9. At first cable TV was unavailable for 30 mins then hearing sound like a pub/bistro quite loud. Initial plan want to take a rest but nope. The bad experience that I have so far.
Find this review helpful?
Adillah Joni
icon-origin-TRAVELOKA
9.0
/10
Reviewed 183 week(s) ago
The room is gloomy, because of the color of the furniture, the wall tiles are all dark. If I stay alone I must not dare. The pillow is not of good quality, thin, not like the quality of a 4-star hotel. So far the other is ok..attach with the mall.
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2 people find it helpful
Masterizzulkarnain F.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 219 week(s) ago
My only concern was my check-in, the receptionist couldn't find my booking through the app and it took almost 10 minutes. Maybe the system. Anything else during my stay was comfortable.
1 people find it helpful
Ariffin A.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 221 week(s) ago
Air conditioning is terrible they relocate me to another room still the air conditioning not cold, the flushing in the toilet not working properly, this hotel is so terrible I not recommend people to stay here period
Find this review helpful?
Helmi Ishak
icon-origin-TRAVELOKA
6.0
/10
Reviewed 290 week(s) ago
I've called up the front desk three times from the hotel room telephone and no one is answering to the phone. I've walk from my 14th floor room using lift to the front desk counter to ask about the room breakfast and was informed that the room was without breakfast but my booking ID stated breakfast is provided. No more enjoy of staying in the hotel and go for early check out before noon.
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1 people find it helpful
Profile Picture
Fachrizal Y. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 295 week(s) ago
It is suitable for those who want to be close to malls and downtown. Of course, following the health protocol standards imposed by the kingdom of Malayasia.
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Syarifah S. M.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 319 week(s) ago
Water heater cannot use. I stay at room 1325, please check and fix water heater issue. And upgrade hotel to modern style
Find this review helpful?
Jaka S.
icon-Business
Business
icon-origin-TRAVELOKA
5.1
/10
Reviewed 320 week(s) ago
The hotel room I was given - room no 1511 was very bad. The worst in my whole experience till now. There were bread crumbs in the cabinet floor. The hairs are everywhere in the carpet. Spiderwebs in the edges of the room. The sink was plugged. The aircon did not work properly. The room was not cold. The power plug on the wall near the working desk was broken. The hairdryer was dead after 2 minutes of operation. The bathroom was not lighted properly. The exhaust fan in the bathroom was broken.
Read More
1 people find it helpful
Accommodation's Reply
14 Feb 2020
Dear Mr. Jaka Thank you for taking some of your valuable time to tell us about your recent experience while staying at the Hotel Meritz,Miri. We sincerely value your recent comments as part of our continuous quest to constantly provide friendly and efficient service as well-maintained facilities for the comfort of our guests. We apologize for the problems that you encountered during your last stay and I have addressed this issue with our relevant Department to be more diligent when servicing and cleaning the rooms to avoid such incidents in future. Once again thank you for being our guest and look forward to yet another opportunity to share our Meritz hospitality with you. Sincerely, Malina K Front Office Department
Sebastian D.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.4
/10
Reviewed 332 week(s) ago
We had so much fun in Meritz. From the big king room to the wedding ceremony all is awesome. The room services big plate breakfast is the best I ever had!
Find this review helpful?
Muhammad F. B. H.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
8.5
/10
Reviewed 335 week(s) ago
The female staff that treated us was very friendly. I give her 5 star of service. The hotel is close to the mall, breakfast is delicious especially omelette, but not much choice. Large room but there was a lot of damage to the furniture, the elevator became a problem when there was an event in the hotel, had to wait a long time to get to the room, the elevator in the guest house near floor 6, overall 4.6 / 5.
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mahani m.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 340 week(s) ago
nice room, nice views....superb
Find this review helpful?
JUNICIA A. R.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 345 week(s) ago
easy access to shopping mall, restaurant
1 people find it helpful
johan k.
icon-Family
Family
icon-origin-TRAVELOKA
5.8
/10
Reviewed 351 week(s) ago
Very sad to write this, but hopefully will help the success of Meritz hotel. First we arrive at the hotel nobody helped us with the luggage. Only standing and showed us the way to the hotel inside ( which we didn't need because we are not blind). Overall staff not friendly especially at M bar and housekeeping. We entered the room, bed sheet got dirty mark. Smelly like the sheet was never changed. Bathroom was dirty got lots of mark. Refrigerator was totally blocked with ice so it creates a warm refrigerator. AC not cold. Showes 17 degree but felt like 25 degree but maybe doesn't really matter to you with this too much foils. Because anyway guest will still go to your hotel for the sake of convenience as it is closed to Bintang mall the good side only we had a room with a nice view of grand old lady/Canada hill. Easy access to Bintang mall. Btw, I didn't bother to take pictures also and post at trip advisor or else to showcase my 'experience'. So if any of your staff respond that we never complained and only check in with superior room. Tell them it was correct, no need to be reactive. Teach them about 'silent guest'
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Fachrizal Y. P.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 361 week(s) ago
This hotel is perfect for families and one for everyone. Close to the 24-hour doby queen cons of a 3 minute jeep walk. Kat hotel has 2 tasteful restaurants, chicken roosters, coffee shop style kitchens.
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NORNADZIRAH B. Z.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 363 week(s) ago
Nice place to stay with family.
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MOHAMMED A. B. B. M.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 363 week(s) ago
The hotel is very comfortable, the best customer service and customer friendly, perfect for a family holiday as it is next to the shopping mall. * Hope / needs to be improved: Limited parking area & no parking is reserved for hotel guests. Thank you.
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Iqa K.
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 365 week(s) ago
Poor maintenance. The lift is not in good working condition. some ceiling even have leakings too. Such a waste since this hotel’s located at a strategic location.
1 people find it helpful
Number of reviews per page
20
40

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Lobby 4 Meritz Hotel Miri

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Meritz Hotel Miri

Traveloka (464)
Other sources (363)
8.5
Very Good
From 464 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

7.9

Location

8.8

Service and Facilites

8.5

People often mention about Meritz Hotel Miri
All
Variety (3)
Room Space (2)
Bedroom (2)
Distance to City Center (1)
Surroundings (1)
Staff Friendliness (1)
Check-in/out Time (1)
Bathroom (1)
In-house Restaurant (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Meritz Hotel Miri

Number of reviews per page
20
40
Customer reviews
T***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 13 week(s) ago
Overall satisfied with the hotel
Find this review helpful?
mohamad s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 16 week(s) ago
Comfortable and clean room.. Friendly service
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Baharuddin
icon-origin-TRAVELOKA
6.8
/10
Reviewed 142 week(s) ago
Check in app at 14:00 but at hotel at 15:00.
Translated by Google Icon
See original
Find this review helpful?
wenlai w.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 144 week(s) ago
Got room at level 9. At first cable TV was unavailable for 30 mins then hearing sound like a pub/bistro quite loud. Initial plan want to take a rest but nope. The bad experience that I have so far.
Find this review helpful?
Adillah Joni
icon-origin-TRAVELOKA
9.0
/10
Reviewed 183 week(s) ago
The room is gloomy, because of the color of the furniture, the wall tiles are all dark. If I stay alone I must not dare. The pillow is not of good quality, thin, not like the quality of a 4-star hotel. So far the other is ok..attach with the mall.
Translated by Google Icon
See original
2 people find it helpful
Masterizzulkarnain F.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 219 week(s) ago
My only concern was my check-in, the receptionist couldn't find my booking through the app and it took almost 10 minutes. Maybe the system. Anything else during my stay was comfortable.
1 people find it helpful
Ariffin A.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 221 week(s) ago
Air conditioning is terrible they relocate me to another room still the air conditioning not cold, the flushing in the toilet not working properly, this hotel is so terrible I not recommend people to stay here period
Find this review helpful?
Helmi Ishak
icon-origin-TRAVELOKA
6.0
/10
Reviewed 290 week(s) ago
I've called up the front desk three times from the hotel room telephone and no one is answering to the phone. I've walk from my 14th floor room using lift to the front desk counter to ask about the room breakfast and was informed that the room was without breakfast but my booking ID stated breakfast is provided. No more enjoy of staying in the hotel and go for early check out before noon.
Read More
1 people find it helpful
Profile Picture
Fachrizal Y. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 295 week(s) ago
It is suitable for those who want to be close to malls and downtown. Of course, following the health protocol standards imposed by the kingdom of Malayasia.
Translated by Google Icon
See original
Find this review helpful?
Syarifah S. M.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 319 week(s) ago
Water heater cannot use. I stay at room 1325, please check and fix water heater issue. And upgrade hotel to modern style
Find this review helpful?
Jaka S.
icon-Business
Business
icon-origin-TRAVELOKA
5.1
/10
Reviewed 320 week(s) ago
The hotel room I was given - room no 1511 was very bad. The worst in my whole experience till now. There were bread crumbs in the cabinet floor. The hairs are everywhere in the carpet. Spiderwebs in the edges of the room. The sink was plugged. The aircon did not work properly. The room was not cold. The power plug on the wall near the working desk was broken. The hairdryer was dead after 2 minutes of operation. The bathroom was not lighted properly. The exhaust fan in the bathroom was broken.
Read More
1 people find it helpful
Accommodation's Reply
14 Feb 2020
Dear Mr. Jaka Thank you for taking some of your valuable time to tell us about your recent experience while staying at the Hotel Meritz,Miri. We sincerely value your recent comments as part of our continuous quest to constantly provide friendly and efficient service as well-maintained facilities for the comfort of our guests. We apologize for the problems that you encountered during your last stay and I have addressed this issue with our relevant Department to be more diligent when servicing and cleaning the rooms to avoid such incidents in future. Once again thank you for being our guest and look forward to yet another opportunity to share our Meritz hospitality with you. Sincerely, Malina K Front Office Department
Sebastian D.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.4
/10
Reviewed 332 week(s) ago
We had so much fun in Meritz. From the big king room to the wedding ceremony all is awesome. The room services big plate breakfast is the best I ever had!
Find this review helpful?
Muhammad F. B. H.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
8.5
/10
Reviewed 335 week(s) ago
The female staff that treated us was very friendly. I give her 5 star of service. The hotel is close to the mall, breakfast is delicious especially omelette, but not much choice. Large room but there was a lot of damage to the furniture, the elevator became a problem when there was an event in the hotel, had to wait a long time to get to the room, the elevator in the guest house near floor 6, overall 4.6 / 5.
Read More
Translated by Google Icon
See original
Find this review helpful?
mahani m.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 340 week(s) ago
nice room, nice views....superb
Find this review helpful?
JUNICIA A. R.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 345 week(s) ago
easy access to shopping mall, restaurant
1 people find it helpful
johan k.
icon-Family
Family
icon-origin-TRAVELOKA
5.8
/10
Reviewed 351 week(s) ago
Very sad to write this, but hopefully will help the success of Meritz hotel. First we arrive at the hotel nobody helped us with the luggage. Only standing and showed us the way to the hotel inside ( which we didn't need because we are not blind). Overall staff not friendly especially at M bar and housekeeping. We entered the room, bed sheet got dirty mark. Smelly like the sheet was never changed. Bathroom was dirty got lots of mark. Refrigerator was totally blocked with ice so it creates a warm refrigerator. AC not cold. Showes 17 degree but felt like 25 degree but maybe doesn't really matter to you with this too much foils. Because anyway guest will still go to your hotel for the sake of convenience as it is closed to Bintang mall the good side only we had a room with a nice view of grand old lady/Canada hill. Easy access to Bintang mall. Btw, I didn't bother to take pictures also and post at trip advisor or else to showcase my 'experience'. So if any of your staff respond that we never complained and only check in with superior room. Tell them it was correct, no need to be reactive. Teach them about 'silent guest'
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Fachrizal Y. P.
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Backpacking
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8.5
/10
Reviewed 361 week(s) ago
This hotel is perfect for families and one for everyone. Close to the 24-hour doby queen cons of a 3 minute jeep walk. Kat hotel has 2 tasteful restaurants, chicken roosters, coffee shop style kitchens.
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NORNADZIRAH B. Z.
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Family
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9.7
/10
Reviewed 363 week(s) ago
Nice place to stay with family.
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MOHAMMED A. B. B. M.
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Family
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9.7
/10
Reviewed 363 week(s) ago
The hotel is very comfortable, the best customer service and customer friendly, perfect for a family holiday as it is next to the shopping mall. * Hope / needs to be improved: Limited parking area & no parking is reserved for hotel guests. Thank you.
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Iqa K.
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Family
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6.0
/10
Reviewed 365 week(s) ago
Poor maintenance. The lift is not in good working condition. some ceiling even have leakings too. Such a waste since this hotel’s located at a strategic location.
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