The Granite Luxury Hotel Penang

Hotels
8.4
/10
Very Good
337 reviews

What Guests Say About Their Stay

Johnny
10.0
/ 10
Its very convenient to explore George Town. The swimming pool had a very nice view.
Lib Wen
10.0
/ 10
Wonderful hotel, room is spacious and clean. Bathtub in the center of the toilet. Just be aware the toilet uses a curtain to cover up. Bed was cosy with options to request for different types of pillows. located in the center of town. Shopping malls just across the road. A great location will be definitely go back again. Oh and the door man named Vignesvaran provided excellent service and very helpful on how to use the automated carpark system.
Poh Hong
10.0
/ 10
Staff very accommodating Room conditions not the best but hotel tries it’s best to fix issues such as air conditioning , heater Very helpful staff Lovely pool and bar Super good location
Jane L. Y.
9.4
/ 10
It was my first time here and I had a fantastic experience in the hotel. Everything was excellent, from staff friendliness to room cleanliness! Everything is beyond expectation! Will definitely come back again! Good job! 👍
J***y
8.2
/ 10
Hotels with amazing view from the rooftop, pleasant stay, the staff were kind and helpful. Our parents love to stay at this hotel, surely will be back soon.
In the Area
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Menara M Summit, Level 21, 191-21-1 Jalan Magazine, Georgetown, Pulau Pinang, Penang, Malaysia, 10300

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named The Granite Luxury Hotel The Granite Luxury Hotel Penang is a hotel is located at Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Granite Luxury Hotel Penang

Menara M Summit, Level 21, 191-21-1 Jalan Magazine, Georgetown, Pulau Pinang, Penang, Malaysia, 10300
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Lobby The Granite Luxury Hotel Penang
Exterior 2 The Granite Luxury Hotel Penang

Discover More About The Granite Luxury Hotel Penang

note: hotel was previously named The Granite Luxury Hotel

Location


The Granite Luxury Hotel Penang is a hotel is located at Georgetown.

About The Granite Luxury Hotel Penang

Whether you are planning an event or other special occasions, The Granite Luxury Hotel Penang is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Granite Luxury Hotel Penang.

The Granite Luxury Hotel Penang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, The Granite Luxury Hotel Penang provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Granite Luxury Hotel Penang, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The Granite Luxury Hotel Penang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, The Granite Luxury Hotel Penang is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Granite Luxury Hotel Penang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Granite Luxury Hotel Penang is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Granite Luxury Hotel Penang.

All facilities in The Granite Luxury Hotel Penang

Bar, Cafe and Lounge The Granite Luxury Hotel Penang
Bar, Cafe and Lounge
Swimming Pool The Granite Luxury Hotel Penang
Swimming Pool
Fitness Center The Granite Luxury Hotel Penang
Fitness Center
Functional Hall The Granite Luxury Hotel Penang
Functional Hall
Lobby The Granite Luxury Hotel Penang
Lobby

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Wedding service

General

  • AC
  • Banquet
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Rooftop terrace
  • Smoking area
  • Smoke-free

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector
  • Business centre
  • Theatre/auditorium

Transportation

  • Airport transfer
  • Parking with surcharge
  • Car rental
  • Secure parking

Nearby Facilities

  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Karaoke
  • Outdoor pool

Food and Drinks

  • Restaurant with AC
  • Bar

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Kids and Pets

  • CRIBS

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Granite Luxury Hotel Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.



Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit Policy
Deposit MYR 200.00 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Accommodation does not serve free extra breakfast.

Smoking is prohibited in the accommodation.

Pets are not allowed in the accommodation.

Prices are per night, inclusive of 6% GST and 10% Service Charge. A Local Government Fee of RM2.00 is applied to every guest every room every night. A tourist tax of RM 10.00 per room per night is applied to all foreign guests. Guest with a valid Malaysian Identity Card or valid permanent residents MY PR Card is exempted from tourism tax. Local Government Fee and Tourism Tax are Not Include in the room rate and must be paid upon check-in directly to the hotel.

Any cancellation, modification or no show kindly refer to the below details : Please note, if cancelled or modified, the total price of the reservation will be charged. Prepayment Policy: The total price of the reservation may be charged anytime after booking. No show: The total price of the reservation will be charged. We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error. Totals listed here are estimated based on current taxes and exchange rates (if applicable) and do not include additional fees/charges that may be incurred during your stay.

Local Government Fee RM3.00 per room per night is required from 01 July 2022 onwards and will be collected from guest upon check in.

A RM200 room security deposit will be collected upon arrival. Refundable upon check-out if there is no damage found in the room.

If a sofa bed is required for the 3rd person, it will be subject to a minimum charge of RM 60 nett per room per night. While the extra bed will be chargeable of RM 120nett per room per night.This is only applicable to all rooms in Aurum Wing, except for the Razzle Two Bedroom Suite and the charges will be collected by the hotel upon arrival.

We are pleased to inform you that our swimming pool has been refreshed with new tiles, giving it a brand-new look. Please note that the operational hours of our Mirage Pool Deck remain unchanged, from 7:00 AM to 10:30 PM.

Airport transfer is available for MYR 95.00/person.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at The Granite Luxury Hotel Penang
152
Number of floors in The Granite Luxury Hotel Penang
19
Another facilities in The Granite Luxury Hotel Penang
Bellhop, Welcoming drinks, Concierge, Early Check-in, Express check-in

Frequently asked question in The Granite Luxury Hotel Penang

What are available facilities at The Granite Luxury Hotel Penang?
There are top facilites at The Granite Luxury Hotel Penang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Granite Luxury Hotel Penang?
The standard check-in time at The Granite Luxury Hotel Penang is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of The Granite Luxury Hotel Penang?
The Granite Luxury Hotel Penang is a 4.0-star hotel.
How many floors does The Granite Luxury Hotel Penang have?
The Granite Luxury Hotel Penang has 19 floors.
How many rooms are available at The Granite Luxury Hotel Penang?
The Granite Luxury Hotel Penang has 152 rooms in total.
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More Reviews from Other Guests in The Granite Luxury Hotel Penang

8.2
Very Good
From 172 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
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Traveler Reviews The Granite Luxury Hotel Penang

Number of reviews per page
20
40
Top reviews
Simon
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No room sevice, no bar, no dining options in the hotel. The hotel itself is nice. No in house movies.
michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Liked everything
Lena
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is average. Location is convenient. Will not return to this hotel
Soon
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room given was not as advertised. There was no complementary minibar as advertised. No change of towels was provided for our stay.
Johnny
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Its very convenient to explore George Town. The swimming pool had a very nice view.
Loh Wei
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Tower in the room a bit worn out. All others amenities are good.
Zeinab
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice and clean. Missing coffee without sugar
Subhadra Devi
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good location, convenient
Lib Wen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Wonderful hotel, room is spacious and clean. Bathtub in the center of the toilet. Just be aware the toilet uses a curtain to cover up. Bed was cosy with options to request for different types of pillows. located in the center of town. Shopping malls just across the road. A great location will be definitely go back again. Oh and the door man named Vignesvaran provided excellent service and very helpful on how to use the automated carpark system.
Read More
Poh Hong
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Staff very accommodating Room conditions not the best but hotel tries it’s best to fix issues such as air conditioning , heater Very helpful staff Lovely pool and bar Super good location
Mark
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very nice hotel, great location for walking around Georgetown. Very friendly and helpful staff. Only slight negative was rooftop bar. No wine by glass available and could only buy spirit s by the bottle ? Very strange. Overall, very nice hotel and would return.
CLAYTON
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Suite was fabulous, nice lobby and all staff were very friendly. Sattar who took care of our room during our stay was excellent. Only downside was there’s only 2 elevators for 24 floors.
Wai Hng
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Awesome hotel
Chantale
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good hotel , nice pool
Johnny
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Property was nicely furnished and staff were friendly
rich
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great amenities and clean environment
Audrey
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Property is well located with amazing staff, great rooms and amenities - especially the pool area. It is walking distance to the old town and all the spots you want to get to
Ronald
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Nice hotel in a good location with very pleasant employees.Only thing I would change is a heated pool
Gerd
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

chipped paint missing grouting in shower edge tiles in bathroom need attention leaking tap dirty sofa bed stained and worn out this in my opinion is not a luxury hotel and the staff need to pick up on their english language skills could be and should be so much better
Stephanie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

They have pillow menu which was really nice touch and make the stay more comfortable
Number of reviews per page
20
40

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Bedroom 4 The Granite Luxury Hotel Penang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 172 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Granite Luxury Hotel Penang

Number of reviews per page
20
40
Top reviews
Simon
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No room sevice, no bar, no dining options in the hotel. The hotel itself is nice. No in house movies.
michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Liked everything
Lena
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is average. Location is convenient. Will not return to this hotel
Soon
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room given was not as advertised. There was no complementary minibar as advertised. No change of towels was provided for our stay.
Johnny
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Its very convenient to explore George Town. The swimming pool had a very nice view.
Loh Wei
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Tower in the room a bit worn out. All others amenities are good.
Zeinab
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice and clean. Missing coffee without sugar
Subhadra Devi
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good location, convenient
Lib Wen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Wonderful hotel, room is spacious and clean. Bathtub in the center of the toilet. Just be aware the toilet uses a curtain to cover up. Bed was cosy with options to request for different types of pillows. located in the center of town. Shopping malls just across the road. A great location will be definitely go back again. Oh and the door man named Vignesvaran provided excellent service and very helpful on how to use the automated carpark system.
Read More
Poh Hong
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Staff very accommodating Room conditions not the best but hotel tries it’s best to fix issues such as air conditioning , heater Very helpful staff Lovely pool and bar Super good location
Mark
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very nice hotel, great location for walking around Georgetown. Very friendly and helpful staff. Only slight negative was rooftop bar. No wine by glass available and could only buy spirit s by the bottle ? Very strange. Overall, very nice hotel and would return.
CLAYTON
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Suite was fabulous, nice lobby and all staff were very friendly. Sattar who took care of our room during our stay was excellent. Only downside was there’s only 2 elevators for 24 floors.
Wai Hng
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Awesome hotel
Chantale
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good hotel , nice pool
Johnny
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Property was nicely furnished and staff were friendly
rich
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great amenities and clean environment
Audrey
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Property is well located with amazing staff, great rooms and amenities - especially the pool area. It is walking distance to the old town and all the spots you want to get to
Ronald
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Nice hotel in a good location with very pleasant employees.Only thing I would change is a heated pool
Gerd
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

chipped paint missing grouting in shower edge tiles in bathroom need attention leaking tap dirty sofa bed stained and worn out this in my opinion is not a luxury hotel and the staff need to pick up on their english language skills could be and should be so much better
Stephanie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

They have pillow menu which was really nice touch and make the stay more comfortable
Number of reviews per page
20
40