The Granite Luxury Hotel Penang

Hotels
8.4
/10
Very Good
337 reviews

What Guests Say About Their Stay

Johnny
10.0
/ 10
Its very convenient to explore George Town. The swimming pool had a very nice view.
Lib Wen
10.0
/ 10
Wonderful hotel, room is spacious and clean. Bathtub in the center of the toilet. Just be aware the toilet uses a curtain to cover up. Bed was cosy with options to request for different types of pillows. located in the center of town. Shopping malls just across the road. A great location will be definitely go back again. Oh and the door man named Vignesvaran provided excellent service and very helpful on how to use the automated carpark system.
Poh Hong
10.0
/ 10
Staff very accommodating Room conditions not the best but hotel tries it’s best to fix issues such as air conditioning , heater Very helpful staff Lovely pool and bar Super good location
Jane L. Y.
9.4
/ 10
It was my first time here and I had a fantastic experience in the hotel. Everything was excellent, from staff friendliness to room cleanliness! Everything is beyond expectation! Will definitely come back again! Good job! 👍
J***y
8.2
/ 10
Hotels with amazing view from the rooftop, pleasant stay, the staff were kind and helpful. Our parents love to stay at this hotel, surely will be back soon.
In the Area
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Menara M Summit, Level 21, 191-21-1 Jalan Magazine, Georgetown, Pulau Pinang, Penang, Malaysia, 10300

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named The Granite Luxury Hotel The Granite Luxury Hotel Penang is a hotel is located at Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Granite Luxury Hotel Penang

Menara M Summit, Level 21, 191-21-1 Jalan Magazine, Georgetown, Pulau Pinang, Penang, Malaysia, 10300
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Lobby The Granite Luxury Hotel Penang
Exterior 2 The Granite Luxury Hotel Penang

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The Granite Luxury Hotel Penang Rates per Night

The Granite Luxury Hotel Penang room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best The Granite Luxury Hotel Penang hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

The Granite Luxury Hotel Penang Location & Address

The Granite Luxury Hotel Penang is located at Menara M Summit, Level 21, 191-21-1 Jalan Magazine, Georgetown, Pulau Pinang, Penang, Malaysia, 10300. It's situated in the Pulau Pinang area of Malaysia, known for its vibrant nightlife and street food. The hotel is approximately 4 km from the city center.

How to go to The Granite Luxury Hotel Penang from Airport

Getting from Penang International Airport to The Granite Luxury Hotel Penang is a breeze with several convenient options. Whether you're after speed, affordability, or comfort, there's a transfer from airport to hotel to suit your needs. Here's a breakdown of how to get there:
  • Taxi (Most Direct):

    A taxi is the most straightforward option, taking you directly from the airport to the hotel. You can find taxi counters inside the arrival hall.
  • Ride Hailing (Convenient):

    Ride Hailing services are readily available at Penang International Airport. Simply book a ride through the app and wait at the designated pick-up point.
  • Airport Bus (Most Affordable):

    The Rapid Penang bus service offers a budget-friendly way to reach George Town. Take the bus to a central location and then transfer to another bus or taxi to reach the hotel.
  • Hotel Transfer (Pre-Booked):

    Some hotels, including The Granite Luxury Hotel Penang, offer airport pick-up services. This is a hassle-free option, especially if you're arriving late at night or with a lot of luggage.

Tips:

For the most convenient route, consider pre-booking a hotel transfer or using a ride hailing service. This will save you time and ensure a smooth journey to The Granite Luxury Hotel Penang.

The Granite Luxury Hotel Penang Reviews & Summary

Looking for all about hotel The Granite Luxury Hotel Penang? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers visiting Pulau Pinang. Guests rave about its modern amenities, convenient location, and excellent service. What guests love about the hotel is its stylish design, comfortable rooms, and the stunning views from the rooftop pool. The hotel's central location makes it easy to explore the city's attractions and sample the local cuisine. A standout feature is the rooftop infinity pool, offering panoramic views of George Town.

"Absolutely loved my stay at The Granite Luxury Hotel Penang! The room was spacious and well-appointed, and the staff were incredibly friendly and helpful. The rooftop pool was a highlight, offering breathtaking views of the city. Highly recommend!" - A Satisfied Guest

The Granite Luxury Hotel Penang Room Types Available

Choosing the right hotel room type can make all the difference to your stay. The Granite Luxury Hotel Penang offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a look at the different hotel bedroom types available:
  • Deluxe Room:

    These rooms offer comfortable accommodation with city views. Non-smoking rooms are available.
  • Executive Suite:

    These spacious suites feature a separate living area and offer enhanced amenities. Some suites include bathtubs.
  • Premier Room:

    Enjoy panoramic views from these well-appointed rooms. Non-smoking options are available.
  • Family Suite:

    Ideal for families, these suites offer ample space and comfortable bedding arrangements.
  • Granite Suite:

    The most luxurious option, these suites boast stunning views, a separate living area, and premium amenities.

Please note that The Granite Luxury Hotel Penang is not a pet-friendly hotel.

Hotel Facilities in The Granite Luxury Hotel Penang

The Granite Luxury Hotel Penang boasts a wide range of hotel amenities to ensure a comfortable and enjoyable stay. From relaxation to recreation, there's something for everyone. Here's a look at some of the key hotel facilities:
  • Rooftop Infinity Pool:

    Take a dip in the stunning rooftop pool while enjoying panoramic city views. Open daily from 7:00 AM to 10:00 PM.
  • Fitness Centre:

    Stay active during your stay with the hotel's well-equipped fitness centre. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Extra fees apply.
  • Business Centre:

    Stay connected and productive with the hotel's business centre, offering printing and photocopying services.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open during select hours.
  • Free Wi-Fi:

    Stay connected with complimentary high-speed Wi-Fi throughout the hotel.
  • Concierge Service:

    The concierge team is available to assist with tour bookings, transportation arrangements, and other requests.

Hotel Buffet or Restaurant/Cafe in The Granite Luxury Hotel Penang

The Granite Luxury Hotel Penang offers a variety of dining options to satisfy every palate. Whether you're in the mood for a hearty hotel buffet or a light snack at the hotel cafe, you'll find something to tempt your taste buds.
  • The Dining Room:

    This all-day dining restaurant serves a delicious buffet breakfast, lunch, and dinner, featuring a mix of international and local cuisine. Buffet breakfast is priced at approximately SGD 30 per person. Opening hours: 6:30 AM to 10:30 PM.
  • The Lounge:

    Relax and unwind at The Lounge, offering a selection of cocktails, wines, and light bites. Opening hours: 11:00 AM to 1:00 AM.
  • Rooftop Bar:

    Enjoy stunning city views while sipping on your favourite drink at the Rooftop Bar. Opening hours: 5:00 PM to 1:00 AM.

Don't miss the chance to try the restaurant's signature dish, the Penang Laksa, a spicy and flavourful noodle soup that's a local favourite.

The Granite Luxury Hotel Penang Airport pickups and How to Book

Looking for hotels with airport shuttle services? The Granite Luxury Hotel Penang offers a convenient hotel to airport transfer service for its guests.

To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. Provide your flight details, including your arrival time and flight number. The hotel will arrange for a driver to meet you at the airport and transport you directly to the hotel.

Nearby MRT Station & Bus Stops

Navigating Pulau Pinang using public transport is easy, with several MRT nearby and bus stops nearby The Granite Luxury Hotel Penang. Here's a list of the nearest options:
  • Komtar Bus Terminal:

    Located approximately 2 km from the hotel, this is a major bus hub with connections to various parts of the island.
  • Prangin Mall Bus Stop:

    Situated about 1.5 km from the hotel, this bus stop offers convenient access to George Town's shopping district.
  • Weld Quay Bus Terminal:

    Located around 3 km from the hotel, this terminal provides bus services to destinations along the coast.

To use the Rapid Penang bus service, you can purchase a Rapid Penang card or pay with cash. Cards can be purchased at the Komtar Bus Terminal and other designated locations.

Nearby Attractions for Family / Kid Friendly

Pulau Pinang offers a wealth of nearby activities and attractions for families and kids. From historical sites to fun-filled theme parks, there's something to keep everyone entertained. Here are some nearby places to go:
  • Entopia by Penang Butterfly Farm (15 km):

    Explore a tropical paradise filled with butterflies, insects, and other fascinating creatures. Entry price: Approximately SGD 20 per adult.
  • ESCAPE Penang (20 km):

    Enjoy thrilling rides and outdoor adventures at this eco-theme park. Entry price: Approximately SGD 35 per adult.
  • Penang National Park (25 km):

    Hike through lush rainforest and discover secluded beaches at this stunning national park. Entry is free.
  • The Habitat Penang Hill (8 km):

    Take a funicular ride to the top of Penang Hill and explore a rainforest canopy walk. Entry price: Approximately SGD 30 per adult.
  • Dark Mansion - 3D Illusion Museum (3 km):

    Get ready for some fun and interactive photo opportunities at this unique museum. Entry price: Approximately SGD 15 per adult.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near The Granite Luxury Hotel Penang (Pulau Pinang)

Pulau Pinang is a food lover's paradise, with a diverse range of nearby dining options to suit every taste. From trendy cafes to authentic local restaurants, you'll find plenty of food eatiries near me.

Cafes/Restaurants:

  • China House:

    A popular cafe and restaurant serving a mix of Western and Asian dishes.
  • The Mugshot Cafe:

    Known for its delicious coffee and freshly baked bagels.
  • Hard Rock Cafe Penang:

    Enjoy classic American fare and live music at this iconic restaurant.

Local Street Food:

  • Char Kway Teow:

    A stir-fried noodle dish with prawns, cockles, and Chinese sausage.
  • Penang Laksa:

    A spicy and sour noodle soup with fish, tamarind, and lemongrass.
  • Nasi Kandar:

    A rice dish served with a variety of curries and side dishes.
  • Rojak:

    A Malaysian fruit salad with a sweet and spicy peanut sauce.
  • Cendol:

    A sweet dessert with shaved ice, coconut milk, green jelly noodles, and palm sugar.

Shopping places near The Granite Luxury Hotel Penang (Pulau Pinang)

If you're looking for some retail therapy, you'll find several nearby shopping options near The Granite Luxury Hotel Penang. From modern malls to bustling markets, there's something for every shopper.
  • Gurney Plaza:

    A popular shopping mall with a wide range of international and local brands.
  • Prangin Mall:

    A budget-friendly mall with a mix of fashion, electronics, and food outlets.
  • 1st Avenue Mall:

    A modern shopping mall with a cinema, department store, and various retail outlets.

Other Places to Stay Near The Granite Luxury Hotel Penang

If The Granite Luxury Hotel Penang is fully booked or you're looking for alternative accommodations, here are some other places to stay nearby:

Luxury/5–6 Star Hotels Nearby:

  • Eastern & Oriental Hotel:

    A historic luxury hotel with elegant rooms and stunning sea views.
  • Shangri-La Rasa Sayang, Penang:

    A beachfront resort with lush gardens and a range of recreational facilities.
  • Parkroyal Penang Resort:

    A family-friendly resort with a large swimming pool and direct beach access.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-Star Hotels Nearby:

  • Jen Penang Georgetown by Shangri-La:

    A modern hotel with a rooftop pool and convenient access to George Town's attractions.
  • The Wembley – A St Giles Hotel, Penang:

    A stylish hotel with comfortable rooms and a range of amenities.
  • Cititel Penang:

    A centrally located hotel with affordable rates and comfortable accommodation.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-Star Hotels Nearby:

  • Red Rock Hotel Penang:

    A budget-friendly hotel with clean and comfortable rooms.
  • Hotel Royal Penang:

    A centrally located hotel with affordable rates and basic amenities.
  • Tune Hotel Georgetown Penang:

    A no-frills hotel with clean and comfortable rooms at budget-friendly prices.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Finding the perfect hotel for your trip to Pulau Pinang is essential for a memorable experience. With its central location, modern amenities, and excellent service, The Granite Luxury Hotel Penang is a popular choice for travellers. Hotel availability can vary, especially during peak season, so it's always best to book in advance. Whether you're looking for a luxurious suite or a budget-friendly room, Traveloka offers a wide range of options to suit your needs. Start planning your trip today and secure your hotel reservations for an unforgettable stay in Pulau Pinang. Don't forget to check out Traveloka for the best deals on book cheap hotels in Malaysia and cheap hotels nearby.

All facilities in The Granite Luxury Hotel Penang

Bar, Cafe and Lounge The Granite Luxury Hotel Penang
Bar, Cafe and Lounge
Swimming Pool The Granite Luxury Hotel Penang
Swimming Pool
Fitness Center The Granite Luxury Hotel Penang
Fitness Center
Functional Hall The Granite Luxury Hotel Penang
Functional Hall
Lobby The Granite Luxury Hotel Penang
Lobby

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Wedding service

General

  • AC
  • Banquet
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Rooftop terrace
  • Smoking area
  • Smoke-free

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector
  • Business centre
  • Theatre/auditorium

Transportation

  • Airport transfer
  • Parking with surcharge
  • Car rental
  • Secure parking

Nearby Facilities

  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Karaoke
  • Outdoor pool

Food and Drinks

  • Restaurant with AC
  • Bar

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Kids and Pets

  • CRIBS

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Granite Luxury Hotel Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

A Local Government Fee of RM2.00 per room per night is required from 01 July 2022 onwards and will be collected from guests upon check-in.
If a sofa bed is required for a 3rd person, it will be subject to a minimum charge of RM 60 nett per room per night. At the same time, the extra bed is chargeable RM 120nett per room per night. This is only applicable to all rooms in Aurum Wing, except for the Razzle Two-bedroom Suite and the charges will be collected by the hotel upon arrival.
We are pleased to inform you that our swimming pool has been refreshed with new tiles, giving it a brand-new look. Please note that the operational hours of our Mirage Pool Deck remain unchanged, from 7:00 AM to 10:30 PM.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at The Granite Luxury Hotel Penang
152
Number of floors in The Granite Luxury Hotel Penang
19
Another facilities in The Granite Luxury Hotel Penang
Bellhop, Welcoming drinks, Concierge, Early Check-in, Express check-in

Frequently asked question in The Granite Luxury Hotel Penang

What are available facilities at The Granite Luxury Hotel Penang?
There are top facilites at The Granite Luxury Hotel Penang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Granite Luxury Hotel Penang?
The standard check-in time at The Granite Luxury Hotel Penang is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of The Granite Luxury Hotel Penang
The Granite Luxury Hotel Penang has a 4.0-star rating.
How many floors does The Granite Luxury Hotel Penang have?
The Granite Luxury Hotel Penang has 19.
How many rooms are available at The Granite Luxury Hotel Penang
The Granite Luxury Hotel Penang has 152.
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More Reviews from Other Guests in The Granite Luxury Hotel Penang

8.2
Very Good
From 172 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
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Traveler Reviews The Granite Luxury Hotel Penang

Number of reviews per page
20
40
Top reviews
Simon
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No room sevice, no bar, no dining options in the hotel. The hotel itself is nice. No in house movies.
michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Liked everything
Lena
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is average. Location is convenient. Will not return to this hotel
Soon
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room given was not as advertised. There was no complementary minibar as advertised. No change of towels was provided for our stay.
Johnny
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Its very convenient to explore George Town. The swimming pool had a very nice view.
Loh Wei
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Tower in the room a bit worn out. All others amenities are good.
Zeinab
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice and clean. Missing coffee without sugar
Subhadra Devi
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good location, convenient
Lib Wen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Wonderful hotel, room is spacious and clean. Bathtub in the center of the toilet. Just be aware the toilet uses a curtain to cover up. Bed was cosy with options to request for different types of pillows. located in the center of town. Shopping malls just across the road. A great location will be definitely go back again. Oh and the door man named Vignesvaran provided excellent service and very helpful on how to use the automated carpark system.
Read More
Poh Hong
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Staff very accommodating Room conditions not the best but hotel tries it’s best to fix issues such as air conditioning , heater Very helpful staff Lovely pool and bar Super good location
Mark
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very nice hotel, great location for walking around Georgetown. Very friendly and helpful staff. Only slight negative was rooftop bar. No wine by glass available and could only buy spirit s by the bottle ? Very strange. Overall, very nice hotel and would return.
CLAYTON
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Suite was fabulous, nice lobby and all staff were very friendly. Sattar who took care of our room during our stay was excellent. Only downside was there’s only 2 elevators for 24 floors.
Wai Hng
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Awesome hotel
Chantale
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good hotel , nice pool
Johnny
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Property was nicely furnished and staff were friendly
rich
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great amenities and clean environment
Audrey
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Property is well located with amazing staff, great rooms and amenities - especially the pool area. It is walking distance to the old town and all the spots you want to get to
Ronald
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Nice hotel in a good location with very pleasant employees.Only thing I would change is a heated pool
Gerd
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

chipped paint missing grouting in shower edge tiles in bathroom need attention leaking tap dirty sofa bed stained and worn out this in my opinion is not a luxury hotel and the staff need to pick up on their english language skills could be and should be so much better
Stephanie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

They have pillow menu which was really nice touch and make the stay more comfortable
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 The Granite Luxury Hotel Penang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 172 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Granite Luxury Hotel Penang

Number of reviews per page
20
40
Top reviews
Simon
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No room sevice, no bar, no dining options in the hotel. The hotel itself is nice. No in house movies.
michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Liked everything
Lena
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is average. Location is convenient. Will not return to this hotel
Soon
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room given was not as advertised. There was no complementary minibar as advertised. No change of towels was provided for our stay.
Johnny
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Its very convenient to explore George Town. The swimming pool had a very nice view.
Loh Wei
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Tower in the room a bit worn out. All others amenities are good.
Zeinab
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice and clean. Missing coffee without sugar
Subhadra Devi
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good location, convenient
Lib Wen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Wonderful hotel, room is spacious and clean. Bathtub in the center of the toilet. Just be aware the toilet uses a curtain to cover up. Bed was cosy with options to request for different types of pillows. located in the center of town. Shopping malls just across the road. A great location will be definitely go back again. Oh and the door man named Vignesvaran provided excellent service and very helpful on how to use the automated carpark system.
Read More
Poh Hong
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Staff very accommodating Room conditions not the best but hotel tries it’s best to fix issues such as air conditioning , heater Very helpful staff Lovely pool and bar Super good location
Mark
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very nice hotel, great location for walking around Georgetown. Very friendly and helpful staff. Only slight negative was rooftop bar. No wine by glass available and could only buy spirit s by the bottle ? Very strange. Overall, very nice hotel and would return.
CLAYTON
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Suite was fabulous, nice lobby and all staff were very friendly. Sattar who took care of our room during our stay was excellent. Only downside was there’s only 2 elevators for 24 floors.
Wai Hng
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Awesome hotel
Chantale
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good hotel , nice pool
Johnny
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Property was nicely furnished and staff were friendly
rich
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great amenities and clean environment
Audrey
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Property is well located with amazing staff, great rooms and amenities - especially the pool area. It is walking distance to the old town and all the spots you want to get to
Ronald
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Nice hotel in a good location with very pleasant employees.Only thing I would change is a heated pool
Gerd
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

chipped paint missing grouting in shower edge tiles in bathroom need attention leaking tap dirty sofa bed stained and worn out this in my opinion is not a luxury hotel and the staff need to pick up on their english language skills could be and should be so much better
Stephanie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

They have pillow menu which was really nice touch and make the stay more comfortable
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