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Ahau Tulum

Name: Ahau Tulum
Address: Carr. Tulum a Boca Paila Km. 7.5, Tulum, Estado de Quintana Roo, Mexico, 77760, Carr. Tulum a Boca Paila Km. 7.5, Estado de Quintana Roo, 77760, Mexico
Rating: 8.4

Hotels

8.4

/10

Very Good

226 reviews

What Guests Say About Their Stay

Alexander

10.0

/ 10

Esta propiedad me dejó enamorada, por supuesto que voy a regresar con mi familia, es un paraíso, la atención excelente en todas las áreas, la comida muy deliciosa, fue un relax total, los masajes espectaculares, no dejen de hacerlo si vienen, 200 por ciento recomendado.

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Tiki

10.0

/ 10

Sergio was amazing, our room cleaners kept it immaculate. Will definitely be returning, such a perfect spot for a honeymoon or girls trip.

Tardu

10.0

/ 10

I can honestly can not find anything negative to say about Ahau. It really was one of the best vacations we’ve ever had. The staff was amazing. The food was amazing, the room was amazing. Entire hotel was amazing. Service was top notch. The ocean was full of sea weed but the hotel was so good at cleaning it up from the beach. These guys work very hard. It takes them hours to clean the sea weed. The concierge was absolutely perfect. They were always in touch with us. Also one thing I liked was we can ask for anything through WhatsApp. Any request any problem. I like that system a lot.

In the Area

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Carr. Tulum a Boca Paila Km. 7.5, Tulum, Estado de Quintana Roo, Mexico, 77760

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Ahau Tulum is located in area / city Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Ahau Tulum

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Ahau Tulum Address: Map & Location

Carr. Tulum a Boca Paila Km. 7.5, Tulum, Estado de Quintana Roo, Mexico, 77760

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Location

Ahau Tulum is located in area / city Tulum.

About Ahau Tulum

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Ahau Tulum exclusively for you.

Ahau Tulum is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Ahau Tulum is the right place to stay.

All facilities in Ahau Tulum

Others

Things to Do

Romantic proposal packages
Outdoor pool
Private beach
Beach umbrella
Spa
Health club
Garden
Beach towel
Beach sun loungers
Pool sun loungers

Hotel Services

Laundry service
Tours
Multilingual staff
Luggage storage
Porter
24-hour Receptionist
Concierge

Food and Drinks

Bar
Beach Bar
Snack bar

General

Smoking area
Parking
Terrace

Public Facilities

Others
Restaurant
Safety deposit box

Connectivity

LAN Internet
Free WiFi

Transportation

Valet parking

Shuttle Service

Airport transfer (surcharge)

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Ahau Tulum

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Airport shuttle fee: USD 10000 per person (roundtrip)
Pet fee: USD 25 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 23:30

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - 23:30 - to 12:00
Available rooms at Ahau Tulum	24
Another facilities in Ahau Tulum	Romantic proposal packages, Outdoor pool, Private beach, Beach umbrella, Spa

Frequently asked question in Ahau Tulum

What are available facilities at Ahau Tulum?

There are top facilites at Ahau Tulum such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Ahau Tulum?

Check-in time at Ahau Tulum is staring from 15:00 - 23:30 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Ahau Tulum?

Ahau Tulum is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at Ahau Tulum?

Ahau Tulum has 24 rooms in total.

What do past guests say about Ahau Tulum?

Ahau Tulum is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Ahau Tulum

Overall Ratings & Reviews Ahau Tulum

Other sources (226)

8.4

Very Good

From 226 reviews

Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

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Traveler Reviews Ahau Tulum

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Top reviews

Zorana

Leisure Family

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

This property is beautiful and clean. Staff is welcoming, attentive and pleasant. The beach is stunning and the vibe is calm and zen. The room does not have a mini fridge which was very surprising to learn upon arrival to our room considering we are in a hot climate. The room also does not have a hair dryer or a coffee maker. In my opinion those should be included especially for the price of the room. The food was good however like everywhere in Tulum, extremely expensive, example you will pay around 30$CAN for a Margarita. There is a taco spot just accross the street which was good and comparable to North American pricing. The Starbucks is also right next to the hotel but the prices are absolutely ridiculous. All in all, I do not think the whole experience was worth the money spent. Because of these reasons despite the hotel itself being beautiful, I would not return.

Christopher

Leisure with Partner

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Food quality an options need improvement. Mixology was average while some of the drinks weren’t that good. Price for all was high. Hence is why I give an average rating.

Cristian

Leisure with Partner

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

❤️Beautiful room ,services and all the staff 👌

ENRIQUE

Leisure with Partner

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Great Property and the staff are wonderful

Tuan Anh

Leisure with Friends

4.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Not thing in room

Jesus

Leisure with Children

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

It was great, loved it

Charles Otis

Leisure Family

4.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Tulum has really changed from time we were there. Everything is so much more expensive and couldn't get in beach due to seaweed. Had a few bad experiences where restaurants were automatically charging tips. We used to love Tulum but will not be returning. It's literally turned into Cancun

Alexander

Leisure with Partner

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Tiki

Leisure Family

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Sergio was amazing, our room cleaners kept it immaculate. Will definitely be returning, such a perfect spot for a honeymoon or girls trip.

Jim

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Friendly staff, great location, very good food and drinks

Dailin Abiague

8.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Great stay

carlos

Leisure with Partner

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Sergio and Fer were great at the restaurant. The room had a great view.

Tardu

Leisure Family

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Marisol

Family

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Todo espectacular y buen lugar para relajarse. un poco alto en precios

YELAINE

Leisure Family

10.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Lovely place

Robert

Leisure with Partner

10.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

I felt like I was in nature the entire time. What a beautiful property in a natural setting, complete with sand walkways around the rooms. I felt so at peace here. The ocean was the constancy presence in my six day stay. I’m looking forward to returning soon.

Carmen

Business and Leisure with Partner

6.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

Very dissatisfied with the process of check in and checking out. Checking in was very slow, only one person at the reception desk and a confusion with the unit that I paid. Also, I got overcharge for the room. Overall, the hotel is nice, clean, beach front, walkable to shopping and restaurants. It was our first time to Tulum and it was fun.

Nagaram

10.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

Excellent location

Mariella

Leisure with Partner

8.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

I love the hotel, the area, the good energy.

Linda

with Friends

2.0

/10

Reviewed 62 week(s) ago

Expedia Group verified review

Its like a Hostel but they charge like a 5 stars hotel. There was no water in my shower, the room was dirty, in my room there were no black out or courtains in all the windows of the room , so at 7 am the sun was in my face. They don’t have enough bath towels, we were 3 in the suite and they just put 3 bath towels the first day but the other days the put pool towels instead of bath towels because they didn’t have enough. There were singers at the restaurant and music from 9 am, and my room was just next to the restaurant so the music was inside my room. The only thing that its good with this hotel it is the location.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.