Ahau Tulum

Hotels
8.4
/10
Very Good
226 reviews

What Guests Say About Their Stay

Alexander
10.0
/ 10
Esta propiedad me dejó enamorada, por supuesto que voy a regresar con mi familia, es un paraíso, la atención excelente en todas las áreas, la comida muy deliciosa, fue un relax total, los masajes espectaculares, no dejen de hacerlo si vienen, 200 por ciento recomendado.
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Tiki
10.0
/ 10
Sergio was amazing, our room cleaners kept it immaculate. Will definitely be returning, such a perfect spot for a honeymoon or girls trip.
Tardu
10.0
/ 10
I can honestly can not find anything negative to say about Ahau. It really was one of the best vacations we’ve ever had. The staff was amazing. The food was amazing, the room was amazing. Entire hotel was amazing. Service was top notch. The ocean was full of sea weed but the hotel was so good at cleaning it up from the beach. These guys work very hard. It takes them hours to clean the sea weed. The concierge was absolutely perfect. They were always in touch with us. Also one thing I liked was we can ask for anything through WhatsApp. Any request any problem. I like that system a lot.
In the Area
See Map
Carr. Tulum a Boca Paila Km. 7.5, Tulum, Estado de Quintana Roo, Mexico, 77760

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Ahau Tulum is located in area / city Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Ahau Tulum

Carr. Tulum a Boca Paila Km. 7.5, Tulum, Estado de Quintana Roo, Mexico, 77760
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Discover More About Ahau Tulum

Location


Ahau Tulum is located in area / city Tulum.

About Ahau Tulum

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Ahau Tulum exclusively for you.

Ahau Tulum is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Ahau Tulum is the right place to stay.

All facilities in Ahau Tulum

Others Ahau Tulum
Others

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Private beach
  • Beach umbrella
  • Spa
  • Health club
  • Garden
  • Beach towel
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Bar
  • Beach Bar
  • Snack bar

General

  • Smoking area
  • Parking
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box

Connectivity

  • LAN Internet
  • Free WiFi

Transportation

  • Valet parking

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Ahau Tulum

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: USD 10000 per person (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 23:30
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 23:30 - to 12:00
Available rooms at Ahau Tulum
24
Another facilities in Ahau Tulum
Romantic proposal packages, Outdoor pool, Private beach, Beach umbrella, Spa

Frequently asked question in Ahau Tulum

What are available facilities at Ahau Tulum?
There are top facilites at Ahau Tulum such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ahau Tulum?
The standard check-in time at Ahau Tulum is starting from 15:00 - 23:30 while the latest check-out time is at Before 12:00
What is the star rating of Ahau Tulum?
Ahau Tulum is a 3.5-star hotel.
How many rooms are available at Ahau Tulum?
Ahau Tulum has 24 rooms in total.
What do past guests say about Ahau Tulum?
Ahau Tulum is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Ahau Tulum

8.4
Very Good
From 226 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Ahau Tulum

Number of reviews per page
20
40
Top reviews
Tuan Anh
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not thing in room
Jesus
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was great, loved it
Charles Otis
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Tulum has really changed from time we were there. Everything is so much more expensive and couldn't get in beach due to seaweed. Had a few bad experiences where restaurants were automatically charging tips. We used to love Tulum but will not be returning. It's literally turned into Cancun
Alexander
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Esta propiedad me dejó enamorada, por supuesto que voy a regresar con mi familia, es un paraíso, la atención excelente en todas las áreas, la comida muy deliciosa, fue un relax total, los masajes espectaculares, no dejen de hacerlo si vienen, 200 por ciento recomendado.
Tiki
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Sergio was amazing, our room cleaners kept it immaculate. Will definitely be returning, such a perfect spot for a honeymoon or girls trip.
Jim
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Friendly staff, great location, very good food and drinks
Dailin Abiague
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great stay
carlos
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Sergio and Fer were great at the restaurant. The room had a great view.
Tardu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I can honestly can not find anything negative to say about Ahau. It really was one of the best vacations we’ve ever had. The staff was amazing. The food was amazing, the room was amazing. Entire hotel was amazing. Service was top notch. The ocean was full of sea weed but the hotel was so good at cleaning it up from the beach. These guys work very hard. It takes them hours to clean the sea weed. The concierge was absolutely perfect. They were always in touch with us. Also one thing I liked was we can ask for anything through WhatsApp. Any request any problem. I like that system a lot.
Read More
Marisol
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Todo espectacular y buen lugar para relajarse. un poco alto en precios
YELAINE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Lovely place
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I felt like I was in nature the entire time. What a beautiful property in a natural setting, complete with sand walkways around the rooms. I felt so at peace here. The ocean was the constancy presence in my six day stay. I’m looking forward to returning soon.
Carmen
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Very dissatisfied with the process of check in and checking out. Checking in was very slow, only one person at the reception desk and a confusion with the unit that I paid. Also, I got overcharge for the room. Overall, the hotel is nice, clean, beach front, walkable to shopping and restaurants. It was our first time to Tulum and it was fun.
Read More
Nagaram
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Excellent location
Mariella
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

I love the hotel, the area, the good energy.
Linda
icon-with Friends
with Friends
2.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Its like a Hostel but they charge like a 5 stars hotel. There was no water in my shower, the room was dirty, in my room there were no black out or courtains in all the windows of the room , so at 7 am the sun was in my face. They don’t have enough bath towels, we were 3 in the suite and they just put 3 bath towels the first day but the other days the put pool towels instead of bath towels because they didn’t have enough. There were singers at the restaurant and music from 9 am, and my room was just next to the restaurant so the music was inside my room. The only thing that its good with this hotel it is the location.
Read More
Susan
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Very comfortable and clean hotel with friendly staff. The food is excellent though pricey. The beach is lovely and clean.
Dawn
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Perfect Vacay!
JOSE
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Esperaba mas del hotel en cuanto al servicio y la atención al cliente..No lleno mis espectativas.. en cuanto al lugar y la playa muy bonita..
steven
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

The resort was amazing! From our room to the food. I would give it an 11 if it was possible. We will def be returning for another trip with friends next time. The beaches were beautiful and the water was next level!
Number of reviews per page
20
40

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Others 4 Ahau Tulum

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 226 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ahau Tulum

Number of reviews per page
20
40
Top reviews
Tuan Anh
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not thing in room
Jesus
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was great, loved it
Charles Otis
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Tulum has really changed from time we were there. Everything is so much more expensive and couldn't get in beach due to seaweed. Had a few bad experiences where restaurants were automatically charging tips. We used to love Tulum but will not be returning. It's literally turned into Cancun
Alexander
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Esta propiedad me dejó enamorada, por supuesto que voy a regresar con mi familia, es un paraíso, la atención excelente en todas las áreas, la comida muy deliciosa, fue un relax total, los masajes espectaculares, no dejen de hacerlo si vienen, 200 por ciento recomendado.
Tiki
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Sergio was amazing, our room cleaners kept it immaculate. Will definitely be returning, such a perfect spot for a honeymoon or girls trip.
Jim
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Friendly staff, great location, very good food and drinks
Dailin Abiague
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great stay
carlos
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Sergio and Fer were great at the restaurant. The room had a great view.
Tardu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I can honestly can not find anything negative to say about Ahau. It really was one of the best vacations we’ve ever had. The staff was amazing. The food was amazing, the room was amazing. Entire hotel was amazing. Service was top notch. The ocean was full of sea weed but the hotel was so good at cleaning it up from the beach. These guys work very hard. It takes them hours to clean the sea weed. The concierge was absolutely perfect. They were always in touch with us. Also one thing I liked was we can ask for anything through WhatsApp. Any request any problem. I like that system a lot.
Read More
Marisol
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Todo espectacular y buen lugar para relajarse. un poco alto en precios
YELAINE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Lovely place
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I felt like I was in nature the entire time. What a beautiful property in a natural setting, complete with sand walkways around the rooms. I felt so at peace here. The ocean was the constancy presence in my six day stay. I’m looking forward to returning soon.
Carmen
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Very dissatisfied with the process of check in and checking out. Checking in was very slow, only one person at the reception desk and a confusion with the unit that I paid. Also, I got overcharge for the room. Overall, the hotel is nice, clean, beach front, walkable to shopping and restaurants. It was our first time to Tulum and it was fun.
Read More
Nagaram
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Excellent location
Mariella
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

I love the hotel, the area, the good energy.
Linda
icon-with Friends
with Friends
2.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Its like a Hostel but they charge like a 5 stars hotel. There was no water in my shower, the room was dirty, in my room there were no black out or courtains in all the windows of the room , so at 7 am the sun was in my face. They don’t have enough bath towels, we were 3 in the suite and they just put 3 bath towels the first day but the other days the put pool towels instead of bath towels because they didn’t have enough. There were singers at the restaurant and music from 9 am, and my room was just next to the restaurant so the music was inside my room. The only thing that its good with this hotel it is the location.
Read More
Susan
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Very comfortable and clean hotel with friendly staff. The food is excellent though pricey. The beach is lovely and clean.
Dawn
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Perfect Vacay!
JOSE
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Esperaba mas del hotel en cuanto al servicio y la atención al cliente..No lleno mis espectativas.. en cuanto al lugar y la playa muy bonita..
steven
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

The resort was amazing! From our room to the food. I would give it an 11 if it was possible. We will def be returning for another trip with friends next time. The beaches were beautiful and the water was next level!
Number of reviews per page
20
40