Copacabana Beach Hotel Acapulco

Ocean view is great, there is no room service and can't enter with food or drinks. So either you eat/drink outside or at their buffet.

Muy buena locación del hotel, servicio excelente Gracias

such an amazing hotel! for sure coming back!

Staff is completely rude not helpful at all with their own responsibilities. Any questions you might have they will hesitate to answer anything. Our room was booked for 4 days they only activated the keys for 3. I would not go back ever again to this Hotel mainly because of their staff.

Clean room, great view.

Todo estuvo muy bien, habitacion limpia albercas limpias el personal muy amables y el buffet estuvo genial siempre encontrábamos comida diferente y sobre todo rico

The staff very friendly

Ocean view

The staff was amazing, very sweet and helpful, very great place to stay at and close to everything.

Excellent staff , great location, near the beach and close to other restaurants.

Se Los recomiendo 100% muy bonito Los trabajadores muy ambles Los cuartos muy bonitos

It was fresh

Extremely disappointing experience from start to finish. This resort advertises itself as “all-inclusive,” but it absolutely did not feel that way. One of the bars refused to serve us because it was a “pay only” bar, and we even had to pay extra for canned beers. The resort was overcrowded, making everything feel stressful instead of relaxing. There were constantly long lines just to get drinks, and service overall was terrible. Servers NEVER approached us at the pool, and on our last day we couldn’t even get proper service at the restaurant because staff never came to our table. The employees were generally unfriendly, dismissive, and unaccommodating throughout the trip. Front desk had as attitude as soon as we checked in. Arrived in the morning and they stated anything before check in time would be out of pocket. 0 accommodation except for the pool which was SO packed we didn’t get in. The AC barely worked in the rooms, some of the cups we were served in were dirty, and food options were very limited. Overall, this was not the relaxing vacation experience we expected. Poor customer service, hidden extra costs, and lack of attention to guests made this a resort I would never return to or recommend.

Everything was good and the team was so professional people

Great place! The shows they had at night were very entertaining and fun.

The hotel was amazing, the beach is a few steps away and the staff was very nice

Yes

Los cuatos si tienen aire pero el edificio no tiene el levador también

Great service

Horrible experience, they made my trip a nightmare. I did a reservation an it was completely paid . I reserved 2 rooms, one of them wasn't ready, I had to wait till 7: 30 pm the check-in was at 3pm and they not even had my rooms ready, it was a very rude lady in the front desk that give us a very hard time. The room 617 smell horrible like sewer. I'll never go back again.