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HOTEL & SPA DOÑA URRACA QUERETARO

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9.0
/10
Exceptional
74 reviews

What Guests Say About Their Stay

Kim

10.0
/ 10
This place was more magical than I could have imagined. The decor, the ambience, the staff, the rooms, all of it a delightful experience. It's such a serene, peaceful, relaxing place in the middle of the historic area of town. I can't say enough about what a beautiful facility Dona Urraca is. It holds a special place in my heart!

ANA

10.0
/ 10
Beautiful and amazing hotel! The staff super friendly and helpful this hotel is unique very satisfied with our choice! We loved the restaurant too!! Sunday brunch is wonderful

Monique

10.0
/ 10
Beautiful hacienda-type property. Clean. Hallways smell like spa. Authentic Mexican breakfast included. Friendly staff. Great drinks at the bar. Centrally located. Pool is cold and the hot tub at the pool is also cold.
In the Area
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117 C. 5 de Mayo La Cruz, Querétaro, Estado de Querétaro, Mexico, 76020

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
HOTEL & SPA DOÑA URRACA QUERETARO is located in area / city Querétaro. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around HOTEL & SPA DOÑA URRACA QUERETARO

117 C. 5 de Mayo La Cruz, Querétaro, Estado de Querétaro, Mexico, 76020
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Exterior HOTEL & SPA DOÑA URRACA QUERETARO
Exterior 2 HOTEL & SPA DOÑA URRACA QUERETARO

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General


In Querétaro (Downtown Querétaro)

Location


With a stay at HOTEL & SPA DOÑA URRACA QUERETARO, you'll be centrally located in Querétaro, a 2-minute drive from Aqueduct of Santiago de Querétaro and 5 minutes from Corregidora Stadium. This hotel is 0.2 mi (0.3 km) from Ignacio Mena Rosales House of Culture and 0.2 mi (0.4 km) from Plaza de Armas.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Plaza de Los Fundadores - 0.3 km / 0.2 mi
Ignacio Mena Rosales House of Culture - 0.3 km / 0.2 mi
Plaza de Armas - 0.4 km / 0.2 mi
Convent and Temple of Santa Cruz - 0.4 km / 0.2 mi
Government Palace - 0.4 km / 0.2 mi
Casa de la Zacatecana Museum - 0.4 km / 0.2 mi
Temple of Santa Cruz - 0.4 km / 0.3 mi
Church of the Congregation of Our Lady of Guadeloupe - 0.4 km / 0.3 mi
Templo y Convento de la Santa Cruz - 0.5 km / 0.3 mi
Querétaro Contemporary Art Museum - 0.5 km / 0.3 mi
San Francisco Temple - 0.6 km / 0.4 mi
Querétaro Regional Museum - 0.7 km / 0.4 mi
Zenea Garden - 0.7 km / 0.4 mi
Monument to the Corregidora - 0.7 km / 0.4 mi
Marista University of Querétaro - 0.8 km / 0.5 mi

The nearest major airport is Queretaro Intl. Airport (QRO) - 26.1 km / 16.2 mi

Facilities


Relax and unwind with massages and facials. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. This hotel has 2 meeting rooms available for events. Free valet parking is available onsite.

Dining


At HOTEL & SPA DOÑA URRACA QUERETARO, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 1:00 PM.

Rooms


Make yourself at home in one of the 24 guestrooms. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.

All facilities in HOTEL & SPA DOÑA URRACA QUERETARO

Swimming Pool HOTEL & SPA DOÑA URRACA QUERETARO
Swimming Pool
Entertainment Facility HOTEL & SPA DOÑA URRACA QUERETARO
Entertainment Facility
Functional Hall HOTEL & SPA DOÑA URRACA QUERETARO
Functional Hall
Exterior HOTEL & SPA DOÑA URRACA QUERETARO
Exterior
Others HOTEL & SPA DOÑA URRACA QUERETARO
Others

Things to Do

  • Winery tours
  • Romantic proposal packages
  • Outdoor pool
  • Garden
  • Shops
  • Spa

Public Facilities

  • Parking
  • Smoke-free area
  • Coffee/tea in lobby
  • Elevator

Transportation

  • Secure parking
  • Valet parking

Hotel Services

  • 24-hour Receptionist
  • Concierge

Connectivity

  • Free WiFi

General

  • Terrace

Accessibilty

  • Accessible bathroom

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in HOTEL & SPA DOÑA URRACA QUERETARO

Important Note
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Parking height restrictions apply.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Pets Not Allowed

Property does not require health documentation at check-in, Professional property host/manager, Parking height restrictions apply, Noise-free rooms not guaranteed, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at HOTEL & SPA DOÑA URRACA QUERETARO
24
Number of floors in HOTEL & SPA DOÑA URRACA QUERETARO
3
Another facilities in HOTEL & SPA DOÑA URRACA QUERETARO
Winery tours, Romantic proposal packages, Outdoor pool, Garden, Shops

Frequently asked question in HOTEL & SPA DOÑA URRACA QUERETARO

What are available facilities at HOTEL & SPA DOÑA URRACA QUERETARO?
There are top facilites at HOTEL & SPA DOÑA URRACA QUERETARO such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at HOTEL & SPA DOÑA URRACA QUERETARO?
The standard check-in time at HOTEL & SPA DOÑA URRACA QUERETARO is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of HOTEL & SPA DOÑA URRACA QUERETARO?
HOTEL & SPA DOÑA URRACA QUERETARO is a 3.0-star hotel.
How many floors does HOTEL & SPA DOÑA URRACA QUERETARO have?
HOTEL & SPA DOÑA URRACA QUERETARO has 3 floors.
How many rooms are available at HOTEL & SPA DOÑA URRACA QUERETARO?
HOTEL & SPA DOÑA URRACA QUERETARO has 24 rooms in total.
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More Reviews from Other Guests in HOTEL & SPA DOÑA URRACA QUERETARO

9.0
Exceptional
From 74 reviews
Cleanliness

9.2

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews HOTEL & SPA DOÑA URRACA QUERETARO

Number of reviews per page
20
40
Top reviews
Kim
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

This place was more magical than I could have imagined. The decor, the ambience, the staff, the rooms, all of it a delightful experience. It's such a serene, peaceful, relaxing place in the middle of the historic area of town. I can't say enough about what a beautiful facility Dona Urraca is. It holds a special place in my heart!
Read More
ANA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Beautiful and amazing hotel! The staff super friendly and helpful this hotel is unique very satisfied with our choice! We loved the restaurant too!! Sunday brunch is wonderful
Tanya Graciela
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Bonito hotel, muy centrico e impecable. Los desayunos incluidos son bastos y sabrosos. Me encantaron los jardines y la alberca. El servicio es muy amable. Lo unico que me gustaria que mejoraran es el frigobar; no enfria bien las bebidas, pero sin duda volveria a este lindo lugar.
Gema
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Centrally located within walking distance to the City Center. The property is nice and the staff very attentive.
Monique
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Beautiful hacienda-type property. Clean. Hallways smell like spa. Authentic Mexican breakfast included. Friendly staff. Great drinks at the bar. Centrally located. Pool is cold and the hot tub at the pool is also cold.
Angeles
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

From the moment we arrived, the service was warm and welcoming. The staff went above and beyond to ensure our comfort, and every detail was thoughtfully attended to. The room was spotless, beautifully furnished, and offered a peaceful retreat. One of the highlights was the couples massage at the spa-it was professionally done, leaving us both refreshed and stress-free. This hotel truly exceeded our expectations. We're already looking forward to our next visit!
Read More
trout
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Loved everything.
Erick
icon-Leisure
Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Great overall experience. I won’t want to stay anywhere else
John
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Property has a nice tranquil feeling. Front desk staff very pleasant. Restaurant staff seemed a little cool though. Lighting in the bathroom over the sink needs some improvement!
Claudia
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great location and beautiful property. Breakfast was great!
Arno
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Buena ubicacion, edsa en una construcción antigua, muy renovada y limpia, con buen servicio e buen costo beneficio. Imperdible!
Daniel
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Carecen de personal para dar servicio, no tienen suficientes empleados en comedor ni en limpieza , los baños de restaurante están muy sucios , las mesas de restaurante también muy sucias, el personal que asigna las mesas traen su ropa sucia . La carta de alimentos existe pero no hay alimentos disponibles, de toda la carta solo puedes escoger 3 ó 4 platillos. El buffet del desayuno en domingo es muy Malo en alimentos , no hay suficiente personal que atienda . El día lunes fuimos a desayunar antes del check out y la persona que atiende las mesas y los alimentos dejó estar en el restaurante a un niño sin calzones , ni ropa interior , y 4 niños más descalzos dentro del restaurante, esta persona llamada Cecilia , tomó al niño desnudo y le puso sus calzones y después nos sirvió café , ES UNA FALTA DE HIGIENE!! Falta de respeto a otros huéspedes!!
Read More
Arno
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Muito bkm, bem localizado e custo super honeato. Bom serviço e excelente comida.
alfredo faz
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Excelente servicio
Franz Hermann
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Ein wunderschönes Hotel mit riesigen Zimmern und viel Charme
Kenia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

La ubicación es excelente, puedes llegar caminando a varios atractivos, muchos restaurantes y bares al rededor y el hotel es maravilloso! las habitaciones muy amplias y las camas suavecitas (se aprecia después de andar caminando todo el día), la alberca climatizada es enorme, muy tranquilo y el servicio excelente en todos los departamentos, desde la recepción, el bar, botones, restaurante, etc. todos siembre muy amables y listos para ayudarte. Es la segunda vez que nos quedamos en esta propiedad y nos encanta! Mi única observación es que hay muchos mosquitos en las áreas públicas (tal vez por la época del año) pero en la recepción siempre tienen repelente que te pueden prestar para que te apliques. Totalmente recomendado cuando visitas Querétaro!
Read More
Thomas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Siempre habia querido pernoctar en este hotel. Ahora logré, era fabuloso.
Jafet
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

En general muy bien. Solo un poco lento el servicio con la comida
Enrique
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Tiene un muy buena ubicación. El A.C no trabajaba , la regadera está tapado y salía muy poca agua , dos focos en el lavabo y un foco fundido. Me cambiaron de cuarto y el neumático del agua o un motor del A.C de algún cuarto vibraba en la madrugada y no dejo descansar …..
LUIS GERARDO
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Super!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 HOTEL & SPA DOÑA URRACA QUERETARO

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 74 reviews
Cleanliness

9.2

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews HOTEL & SPA DOÑA URRACA QUERETARO

Number of reviews per page
20
40
Top reviews
Kim
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

This place was more magical than I could have imagined. The decor, the ambience, the staff, the rooms, all of it a delightful experience. It's such a serene, peaceful, relaxing place in the middle of the historic area of town. I can't say enough about what a beautiful facility Dona Urraca is. It holds a special place in my heart!
Read More
ANA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Beautiful and amazing hotel! The staff super friendly and helpful this hotel is unique very satisfied with our choice! We loved the restaurant too!! Sunday brunch is wonderful
Tanya Graciela
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Bonito hotel, muy centrico e impecable. Los desayunos incluidos son bastos y sabrosos. Me encantaron los jardines y la alberca. El servicio es muy amable. Lo unico que me gustaria que mejoraran es el frigobar; no enfria bien las bebidas, pero sin duda volveria a este lindo lugar.
Gema
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Centrally located within walking distance to the City Center. The property is nice and the staff very attentive.
Monique
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Beautiful hacienda-type property. Clean. Hallways smell like spa. Authentic Mexican breakfast included. Friendly staff. Great drinks at the bar. Centrally located. Pool is cold and the hot tub at the pool is also cold.
Angeles
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

From the moment we arrived, the service was warm and welcoming. The staff went above and beyond to ensure our comfort, and every detail was thoughtfully attended to. The room was spotless, beautifully furnished, and offered a peaceful retreat. One of the highlights was the couples massage at the spa-it was professionally done, leaving us both refreshed and stress-free. This hotel truly exceeded our expectations. We're already looking forward to our next visit!
Read More
trout
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Loved everything.
Erick
icon-Leisure
Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Great overall experience. I won’t want to stay anywhere else
John
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Property has a nice tranquil feeling. Front desk staff very pleasant. Restaurant staff seemed a little cool though. Lighting in the bathroom over the sink needs some improvement!
Claudia
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great location and beautiful property. Breakfast was great!
Arno
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Buena ubicacion, edsa en una construcción antigua, muy renovada y limpia, con buen servicio e buen costo beneficio. Imperdible!
Daniel
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Carecen de personal para dar servicio, no tienen suficientes empleados en comedor ni en limpieza , los baños de restaurante están muy sucios , las mesas de restaurante también muy sucias, el personal que asigna las mesas traen su ropa sucia . La carta de alimentos existe pero no hay alimentos disponibles, de toda la carta solo puedes escoger 3 ó 4 platillos. El buffet del desayuno en domingo es muy Malo en alimentos , no hay suficiente personal que atienda . El día lunes fuimos a desayunar antes del check out y la persona que atiende las mesas y los alimentos dejó estar en el restaurante a un niño sin calzones , ni ropa interior , y 4 niños más descalzos dentro del restaurante, esta persona llamada Cecilia , tomó al niño desnudo y le puso sus calzones y después nos sirvió café , ES UNA FALTA DE HIGIENE!! Falta de respeto a otros huéspedes!!
Read More
Arno
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Muito bkm, bem localizado e custo super honeato. Bom serviço e excelente comida.
alfredo faz
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Excelente servicio
Franz Hermann
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Ein wunderschönes Hotel mit riesigen Zimmern und viel Charme
Kenia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

La ubicación es excelente, puedes llegar caminando a varios atractivos, muchos restaurantes y bares al rededor y el hotel es maravilloso! las habitaciones muy amplias y las camas suavecitas (se aprecia después de andar caminando todo el día), la alberca climatizada es enorme, muy tranquilo y el servicio excelente en todos los departamentos, desde la recepción, el bar, botones, restaurante, etc. todos siembre muy amables y listos para ayudarte. Es la segunda vez que nos quedamos en esta propiedad y nos encanta! Mi única observación es que hay muchos mosquitos en las áreas públicas (tal vez por la época del año) pero en la recepción siempre tienen repelente que te pueden prestar para que te apliques. Totalmente recomendado cuando visitas Querétaro!
Read More
Thomas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Siempre habia querido pernoctar en este hotel. Ahora logré, era fabuloso.
Jafet
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

En general muy bien. Solo un poco lento el servicio con la comida
Enrique
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Tiene un muy buena ubicación. El A.C no trabajaba , la regadera está tapado y salía muy poca agua , dos focos en el lavabo y un foco fundido. Me cambiaron de cuarto y el neumático del agua o un motor del A.C de algún cuarto vibraba en la madrugada y no dejo descansar …..
LUIS GERARDO
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Super!
Number of reviews per page
20
40