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HOTEL & SPA DOÑA URRACA QUERETARO

Hotels
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8.8
/10
Very Good
76 reviews

What Guests Say About Their Stay

Kim

10.0
/ 10
This place was more magical than I could have imagined. The decor, the ambience, the staff, the rooms, all of it a delightful experience. It's such a serene, peaceful, relaxing place in the middle of the historic area of town. I can't say enough about what a beautiful facility Dona Urraca is. It holds a special place in my heart!

ANA

10.0
/ 10
Beautiful and amazing hotel! The staff super friendly and helpful this hotel is unique very satisfied with our choice! We loved the restaurant too!! Sunday brunch is wonderful

Monique

10.0
/ 10
Beautiful hacienda-type property. Clean. Hallways smell like spa. Authentic Mexican breakfast included. Friendly staff. Great drinks at the bar. Centrally located. Pool is cold and the hot tub at the pool is also cold.
In the Area
See Map
117 C. 5 de Mayo La Cruz, Querétaro, Estado de Querétaro, Mexico, 76020

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
HOTEL & SPA DOÑA URRACA QUERETARO is located in area / city Querétaro. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around HOTEL & SPA DOÑA URRACA QUERETARO

117 C. 5 de Mayo La Cruz, Querétaro, Estado de Querétaro, Mexico, 76020
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Exterior HOTEL & SPA DOÑA URRACA QUERETARO
Exterior 2 HOTEL & SPA DOÑA URRACA QUERETARO

Discover More About HOTEL & SPA DOÑA URRACA QUERETARO

Location
HOTEL & SPA DOÑA URRACA QUERETARO is located in area / city Querétaro.

About HOTEL & SPA DOÑA URRACA QUERETARO

From business event to corporate gathering, HOTEL & SPA DOÑA URRACA QUERETARO provides complete services and facilities that you and your colleagues need.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

HOTEL & SPA DOÑA URRACA QUERETARO is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at HOTEL & SPA DOÑA URRACA QUERETARO.

All facilities in HOTEL & SPA DOÑA URRACA QUERETARO

Swimming Pool HOTEL & SPA DOÑA URRACA QUERETARO
Swimming Pool
Entertainment Facility HOTEL & SPA DOÑA URRACA QUERETARO
Entertainment Facility
Functional Hall HOTEL & SPA DOÑA URRACA QUERETARO
Functional Hall
Exterior HOTEL & SPA DOÑA URRACA QUERETARO
Exterior
Others HOTEL & SPA DOÑA URRACA QUERETARO
Others

Things to Do

  • Winery tours
  • Romantic proposal packages
  • Outdoor pool
  • Garden
  • Shops
  • Spa

Public Facilities

  • Parking
  • Smoke-free area
  • Coffee/tea in lobby
  • Elevator

Transportation

  • Secure parking
  • Valet parking

General

  • Parking
  • Terrace

Accessibilty

  • Accessible bathroom
  • Disabled access friendly

Hotel Services

  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in HOTEL & SPA DOÑA URRACA QUERETARO

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a smoke detector and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HOTEL & SPA DOÑA URRACA QUERETARO
24
Number of floors in HOTEL & SPA DOÑA URRACA QUERETARO
3
Another facilities in HOTEL & SPA DOÑA URRACA QUERETARO
Winery tours, Romantic proposal packages, Outdoor pool, Garden, Shops

Frequently asked question in HOTEL & SPA DOÑA URRACA QUERETARO

What are available facilities at HOTEL & SPA DOÑA URRACA QUERETARO?
There are top facilites at HOTEL & SPA DOÑA URRACA QUERETARO such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at HOTEL & SPA DOÑA URRACA QUERETARO?
The standard check-in time at HOTEL & SPA DOÑA URRACA QUERETARO is starting from From 15:00 while the latest check-out time is at Before 12:00
Does HOTEL & SPA DOÑA URRACA QUERETARO provide breakfast?
Yes, HOTEL & SPA DOÑA URRACA QUERETARO provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HOTEL & SPA DOÑA URRACA QUERETARO
HOTEL & SPA DOÑA URRACA QUERETARO has a 4.0-star rating.
How many floors does HOTEL & SPA DOÑA URRACA QUERETARO have?
HOTEL & SPA DOÑA URRACA QUERETARO has 3.
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More Reviews from Other Guests in HOTEL & SPA DOÑA URRACA QUERETARO

8.8
Very Good
From 76 reviews
Cleanliness

9.2

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews HOTEL & SPA DOÑA URRACA QUERETARO

Number of reviews per page
20
40
Top reviews
Kim
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

This place was more magical than I could have imagined. The decor, the ambience, the staff, the rooms, all of it a delightful experience. It's such a serene, peaceful, relaxing place in the middle of the historic area of town. I can't say enough about what a beautiful facility Dona Urraca is. It holds a special place in my heart!
Read More
ANA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Beautiful and amazing hotel! The staff super friendly and helpful this hotel is unique very satisfied with our choice! We loved the restaurant too!! Sunday brunch is wonderful
Tanya Graciela
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Bonito hotel, muy centrico e impecable. Los desayunos incluidos son bastos y sabrosos. Me encantaron los jardines y la alberca. El servicio es muy amable. Lo unico que me gustaria que mejoraran es el frigobar; no enfria bien las bebidas, pero sin duda volveria a este lindo lugar.
Gema
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Centrally located within walking distance to the City Center. The property is nice and the staff very attentive.
Monique
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Beautiful hacienda-type property. Clean. Hallways smell like spa. Authentic Mexican breakfast included. Friendly staff. Great drinks at the bar. Centrally located. Pool is cold and the hot tub at the pool is also cold.
Angeles
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

From the moment we arrived, the service was warm and welcoming. The staff went above and beyond to ensure our comfort, and every detail was thoughtfully attended to. The room was spotless, beautifully furnished, and offered a peaceful retreat. One of the highlights was the couples massage at the spa-it was professionally done, leaving us both refreshed and stress-free. This hotel truly exceeded our expectations. We're already looking forward to our next visit!
Read More
trout
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Loved everything.
Erick
icon-Leisure
Leisure
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Great overall experience. I won’t want to stay anywhere else
John
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Property has a nice tranquil feeling. Front desk staff very pleasant. Restaurant staff seemed a little cool though. Lighting in the bathroom over the sink needs some improvement!
Claudia
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Great location and beautiful property. Breakfast was great!
Juan
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Muy caro para lo que esperaba..., no me mal entienda ÷, spa me toco un poco sucio, el jacuzzi en mal estado, la habitación un poco sin mantenimiento, el aire acondicionado olía muy raro..., mucho polvo y pues no nos agrado y más por lo que pagamos que fue una noche y spa en vino.
Miguel Angel
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

La atención del personal es muy profesional y amable.
Artemio
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Debido a un incendio en la cocina, dos dias antes, no había tortillas, lo correcto seria avisar a los Huéspedes para que podamos decidir si desayunar en el Hotel o en otro lugar.
Arno
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Buena ubicacion, edsa en una construcción antigua, muy renovada y limpia, con buen servicio e buen costo beneficio. Imperdible!
Daniel
icon-with Partner
with Partner
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Carecen de personal para dar servicio, no tienen suficientes empleados en comedor ni en limpieza , los baños de restaurante están muy sucios , las mesas de restaurante también muy sucias, el personal que asigna las mesas traen su ropa sucia . La carta de alimentos existe pero no hay alimentos disponibles, de toda la carta solo puedes escoger 3 ó 4 platillos. El buffet del desayuno en domingo es muy Malo en alimentos , no hay suficiente personal que atienda . El día lunes fuimos a desayunar antes del check out y la persona que atiende las mesas y los alimentos dejó estar en el restaurante a un niño sin calzones , ni ropa interior , y 4 niños más descalzos dentro del restaurante, esta persona llamada Cecilia , tomó al niño desnudo y le puso sus calzones y después nos sirvió café , ES UNA FALTA DE HIGIENE!! Falta de respeto a otros huéspedes!!
Read More
Arno
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Muito bkm, bem localizado e custo super honeato. Bom serviço e excelente comida.
alfredo faz
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Excelente servicio
Franz Hermann
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Ein wunderschönes Hotel mit riesigen Zimmern und viel Charme
Kenia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

La ubicación es excelente, puedes llegar caminando a varios atractivos, muchos restaurantes y bares al rededor y el hotel es maravilloso! las habitaciones muy amplias y las camas suavecitas (se aprecia después de andar caminando todo el día), la alberca climatizada es enorme, muy tranquilo y el servicio excelente en todos los departamentos, desde la recepción, el bar, botones, restaurante, etc. todos siembre muy amables y listos para ayudarte. Es la segunda vez que nos quedamos en esta propiedad y nos encanta! Mi única observación es que hay muchos mosquitos en las áreas públicas (tal vez por la época del año) pero en la recepción siempre tienen repelente que te pueden prestar para que te apliques. Totalmente recomendado cuando visitas Querétaro!
Read More
Thomas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Siempre habia querido pernoctar en este hotel. Ahora logré, era fabuloso.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 HOTEL & SPA DOÑA URRACA QUERETARO

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 76 reviews
Cleanliness

9.2

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews HOTEL & SPA DOÑA URRACA QUERETARO

Number of reviews per page
20
40
Top reviews
Kim
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

This place was more magical than I could have imagined. The decor, the ambience, the staff, the rooms, all of it a delightful experience. It's such a serene, peaceful, relaxing place in the middle of the historic area of town. I can't say enough about what a beautiful facility Dona Urraca is. It holds a special place in my heart!
Read More
ANA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Beautiful and amazing hotel! The staff super friendly and helpful this hotel is unique very satisfied with our choice! We loved the restaurant too!! Sunday brunch is wonderful
Tanya Graciela
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Bonito hotel, muy centrico e impecable. Los desayunos incluidos son bastos y sabrosos. Me encantaron los jardines y la alberca. El servicio es muy amable. Lo unico que me gustaria que mejoraran es el frigobar; no enfria bien las bebidas, pero sin duda volveria a este lindo lugar.
Gema
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Centrally located within walking distance to the City Center. The property is nice and the staff very attentive.
Monique
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Beautiful hacienda-type property. Clean. Hallways smell like spa. Authentic Mexican breakfast included. Friendly staff. Great drinks at the bar. Centrally located. Pool is cold and the hot tub at the pool is also cold.
Angeles
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

From the moment we arrived, the service was warm and welcoming. The staff went above and beyond to ensure our comfort, and every detail was thoughtfully attended to. The room was spotless, beautifully furnished, and offered a peaceful retreat. One of the highlights was the couples massage at the spa-it was professionally done, leaving us both refreshed and stress-free. This hotel truly exceeded our expectations. We're already looking forward to our next visit!
Read More
trout
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Loved everything.
Erick
icon-Leisure
Leisure
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Great overall experience. I won’t want to stay anywhere else
John
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Property has a nice tranquil feeling. Front desk staff very pleasant. Restaurant staff seemed a little cool though. Lighting in the bathroom over the sink needs some improvement!
Claudia
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Great location and beautiful property. Breakfast was great!
Juan
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Muy caro para lo que esperaba..., no me mal entienda ÷, spa me toco un poco sucio, el jacuzzi en mal estado, la habitación un poco sin mantenimiento, el aire acondicionado olía muy raro..., mucho polvo y pues no nos agrado y más por lo que pagamos que fue una noche y spa en vino.
Miguel Angel
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

La atención del personal es muy profesional y amable.
Artemio
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Debido a un incendio en la cocina, dos dias antes, no había tortillas, lo correcto seria avisar a los Huéspedes para que podamos decidir si desayunar en el Hotel o en otro lugar.
Arno
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Buena ubicacion, edsa en una construcción antigua, muy renovada y limpia, con buen servicio e buen costo beneficio. Imperdible!
Daniel
icon-with Partner
with Partner
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Carecen de personal para dar servicio, no tienen suficientes empleados en comedor ni en limpieza , los baños de restaurante están muy sucios , las mesas de restaurante también muy sucias, el personal que asigna las mesas traen su ropa sucia . La carta de alimentos existe pero no hay alimentos disponibles, de toda la carta solo puedes escoger 3 ó 4 platillos. El buffet del desayuno en domingo es muy Malo en alimentos , no hay suficiente personal que atienda . El día lunes fuimos a desayunar antes del check out y la persona que atiende las mesas y los alimentos dejó estar en el restaurante a un niño sin calzones , ni ropa interior , y 4 niños más descalzos dentro del restaurante, esta persona llamada Cecilia , tomó al niño desnudo y le puso sus calzones y después nos sirvió café , ES UNA FALTA DE HIGIENE!! Falta de respeto a otros huéspedes!!
Read More
Arno
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Muito bkm, bem localizado e custo super honeato. Bom serviço e excelente comida.
alfredo faz
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Excelente servicio
Franz Hermann
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Ein wunderschönes Hotel mit riesigen Zimmern und viel Charme
Kenia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

La ubicación es excelente, puedes llegar caminando a varios atractivos, muchos restaurantes y bares al rededor y el hotel es maravilloso! las habitaciones muy amplias y las camas suavecitas (se aprecia después de andar caminando todo el día), la alberca climatizada es enorme, muy tranquilo y el servicio excelente en todos los departamentos, desde la recepción, el bar, botones, restaurante, etc. todos siembre muy amables y listos para ayudarte. Es la segunda vez que nos quedamos en esta propiedad y nos encanta! Mi única observación es que hay muchos mosquitos en las áreas públicas (tal vez por la época del año) pero en la recepción siempre tienen repelente que te pueden prestar para que te apliques. Totalmente recomendado cuando visitas Querétaro!
Read More
Thomas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Siempre habia querido pernoctar en este hotel. Ahora logré, era fabuloso.
Number of reviews per page
20
40