What do past guests say about Hotel Palenque?

Hotel Palenque is well-known for its Location, Cleanliness, as reviewed by verified Traveloka guests.

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Hotel Palenque

Name: Hotel Palenque
Address: Ave 5 De Mayo No 15 Col Centro, Palenque, Estado de Chiapas, Mexico, 29960, Ave 5 De Mayo No 15 Col Centro, Estado de Chiapas, 29960, Mexico
Rating: 6.2

Hotels

6.2

/10

Pleasant

46 reviews

What Guests Say About Their Stay

Laura

10.0

/ 10

This is such a unique and quirky hotel. Beds are on the firm side and there are jalousie windows on the wall by the hallway. It’s right by the main town square which can be lively at night. The hotel restaurant has live entertainment as well.

In the Area

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Ave 5 De Mayo No 15 Col Centro, Palenque, Estado de Chiapas, Mexico, 29960

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

Staying at Hotel Palenque is a good choice when you are visiting Palenque. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Palenque

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What's around Hotel Palenque

Ave 5 De Mayo No 15 Col Centro, Palenque, Estado de Chiapas, Mexico, 29960

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Location

Staying at Hotel Palenque is a good choice when you are visiting Palenque.

About Hotel Palenque

Hotel Palenque is the smartest choice for you who are looking for affordable accommodation with outstanding service.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Staying at Hotel Palenque will surely satisfy you with its great hospitality and affordable price.

All facilities in Hotel Palenque

Others

Hotel Services

Luggage storage
Express check-in
Express check-out
Porter
24-hour Receptionist
Laundry service
Tours

General

Banquet
Parking
Smoking area
Terrace

Things to Do

Indoor pool
Garden

Connectivity

LAN Internet
Free WiFi

Public Facilities

Others
Safety deposit box

Family-friendly Facilities

Children pool

Food and Drinks

In-room Facilities

Nearby Facilities

Souvenir shop

Accommodation Policy & General Information in Hotel Palenque

Important Note

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Cash deposit: MXN 100 per day

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Available rooms at Hotel Palenque	27
Number of floors in Hotel Palenque	2
Another facilities in Hotel Palenque	Luggage storage, Express check-in, Express check-out, Porter, 24-hour Receptionist

Frequently asked question in Hotel Palenque

What are available facilities at Hotel Palenque?

There are top facilites at Hotel Palenque such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Palenque?

The standard check-in time at Hotel Palenque is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of Hotel Palenque?

Hotel Palenque is a 2.0-star hotel.

How many floors does Hotel Palenque have?

Hotel Palenque has 2 floors.

How many rooms are available at Hotel Palenque?

Hotel Palenque has 27 rooms in total.

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More Reviews from Other Guests in Hotel Palenque

Overall Ratings & Reviews Hotel Palenque

Other sources (46)

6.2

Pleasant

From 46 reviews

Cleanliness

7.0

Room Comfort

6.4

Location

7.2

Service and Facilites

6.6

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Traveler Reviews Hotel Palenque

Number of reviews per page

Top reviews

Terry

4.0

/10

Reviewed 311 week(s) ago

Expedia Group verified review

Mixed review: Very nice and helpful staff. There is very little to do in the center of Palenque. If staying again, I would stay at one of the nice hotels on the road out to the ruins. There was only one outlet in the room for all o fly devices. The room was old and definitely not sound proof with windows that let noise in. I could hear everything going on in the main plaza nearby, including the band and military recognition that started at 7 am one morning.

Verified traveler

Friends and Family

6.0

/10

Reviewed 313 week(s) ago

Expedia Group verified review

Great location near park and businesses like stores & restaurants. Clean rooms but older fixtures. Nice helpful front desk staff.

Laura

10.0

/10

Reviewed 369 week(s) ago

Hotels.com verified review

4.0

/10

Reviewed 566 week(s) ago

Expedia Group verified review

bad internet. The breakfast is was very poor and restorant not so clean

Daninnewyork

2.0

/10

Reviewed 704 week(s) ago

Expedia Group verified review

I did not have a good time at this hotel. It was unbeliveable noisy, and the noise cam from many sources. First off, the restaurant played music that was too loud. Secondly, most rooms are right on the street, near the main park, and the street noise went on well after midnight. Thirday, the air conditioners were so loud that it was hard to sleep. And even those didn't drown out the ambient noise. Lastly, one of the reasons I rented this place was because it had a pool--which was closed! This was August--peak travel time to this part of Mexico, and blistering hot. I was told, "Tomorrow it will be open." Hah! I stayed there three days and it was never open! There were plenty of other places to stay in Palenque. I'd avoid this play!

Francisco

8.0

/10

Reviewed 308 week(s) ago

Hotels.com verified review

La ubicación es excelente, pero las instalaciones deben de ser remodeladas, y el estacionamiento hacerlo más seguro y techado.

Verified traveler

6.0

/10

Reviewed 319 week(s) ago

Hotels.com verified review

viejo ruidoso pero atentos y buen ubicado

Miguel

8.0

/10

Reviewed 352 week(s) ago

Hotels.com verified review

El personal súper accesible y con la mejor disposición de ayudar. Muy bien ubicado. La habitación muy limpia y con aire acondicionado y ventilador funcionales al 100%. Lo único que cambiaría sería la iluminación, demasiados tenues los fotos. La habitación es muy oscura. La alberca súper limpia, no importa si hay gente o no usándola, la mantienen impecable.

maesther

4.0

/10

Reviewed 394 week(s) ago

Expedia Group verified review

Nada que ver con la realidad y las fotografías que publican del hotel, no nos dieron con aire acondicionado, muy viejo el hotel

Leslie

2.0

/10

Reviewed 442 week(s) ago

Expedia Group verified review

Los baños estan muy descuidados tienen moho huele a Viejo y le falta mucho mantenimiento esta en muy mal estado los baños.

viola

8.0

/10

Reviewed 444 week(s) ago

Hotels.com verified review

En general por el tipo de hotel esta bien pero no hay restaurant, pero no podia pedir mas

旅猫

8.0

/10

Reviewed 467 week(s) ago

Expedia Group verified review

隣接する公園を横切るとすぐメインストリートで、好立地です。ホテルは、テラスが広く、空間にゆとりがあります。プールの周りには熱帯植物が植えられていて、綺麗でした。朝食はホテル外となりますが、玄関から３０秒以内に何軒か店があり、不便はありませんでした。

andres

2.0

/10

Reviewed 487 week(s) ago

Expedia Group verified review

Contras: Instalaciones muy viejas, desde el estacionamiento de tierra mal ubicado hasta el baño viejo y con camas duras.

Alma

6.0

/10

Reviewed 548 week(s) ago

Expedia Group verified review

El hotel cuenta con excelente ubicación, en frente de la plaza, cercano a la iglesia, cerca de restaurantes, y venta de artesanías. El personal del hotel es muy amable. le hace falta una remodelación urgente de las habitaciones, sobretodo de los servicios sanitarios. Cuenta con lo básico. No tiene elevador, ni camas King size.

Verified traveler

2.0

/10

Reviewed 551 week(s) ago

Expedia Group verified review

El hotel refiere tener caja fuerte y secadora de cabello y no funcionan; el baño sucio, tenía huellas de sangre en la pared, el primer día no hubo agua caliente y los demás llego a tibia, nos quejamos y no resolvieron nada. Si regreso a Palenque, buscaría otra opción

Edgar Octavio

8.0

/10

Reviewed 566 week(s) ago

Hotels.com verified review

EL SERVICIO DEL DESAYUNO INCLUIDO ES MUY MALO ES UNA BURLA YA QUE SOLO TE DAN CAFE O TE Y PAN TOSTADO CON MANTEQUILLA Y MERMELADA, SI UNO QUIERE OTRA COSA TE LO COBRAN, EN CUALQUIER PARTE QUE INCLUYE EL DESAYUNO MINIMO ES CON JUGO O FRUTA Y HUEVOS ADICIONAL AL PAN Y EL CAFE

Ma Concepcion

8.0

/10

Reviewed 578 week(s) ago

Hotels.com verified review

El hotel bien ubicado en el centro. Lo malo es que esta en un andador y el taxi no llega hasta la puerta, nosotros tuvimos que cargar las maletas todo el tiempo. La habitación cómoda y limpia pero olía mucho el desagüe del baño. Nos toco en el 2 piso, no hay elevador ni quien cargue maletas. Por lo demás todo bien

Laury

6.0

/10

Reviewed 579 week(s) ago

Expedia Group verified review

posizione del hotel buonissima, a un passo dal centro. Personale cordiale ma la colazione è scarsa: due fette di pane tostato e due marmellate locali

Verified traveler

6.0

/10

Reviewed 580 week(s) ago

Hotels.com verified review

Hotel en el mero centro. Por su ubicacion a un lado de la plaza principal, algo ruidoso en la noche. Hotel austero.

Frédéric

4.0

/10

Reviewed 580 week(s) ago

Hotels.com verified review

Hotel sans prétention et cher pour les prestations. Le petit déjeuner est inexistant, le personnel incompétent (nous devions aller aider le cuisinier pour accélérer la cadence.Service inexistant Point positif : l'hotel est très bien situé.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.