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Hotel Palenque

Hotels
6.2
/10
Pleasant
46 reviews

What Guests Say About Their Stay

Laura

10.0
/ 10
This is such a unique and quirky hotel. Beds are on the firm side and there are jalousie windows on the wall by the hallway. It’s right by the main town square which can be lively at night. The hotel restaurant has live entertainment as well.
In the Area
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Ave 5 De Mayo No 15 Col Centro, Palenque, Estado de Chiapas, Mexico, 29960

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Hotel Palenque is a good choice when you are visiting Palenque. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Palenque

Ave 5 De Mayo No 15 Col Centro, Palenque, Estado de Chiapas, Mexico, 29960
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Lobby Hotel Palenque
Lobby 2 Hotel Palenque

Discover More About Hotel Palenque

General


Near Museo Del Textil

Location


A stay at Hotel Palenque places you in the heart of Palenque, within a 15-minute walk of Museo Del Textil and El Panchán. This hotel is 3.7 mi (5.9 km) from Palenque National Park and 4.9 mi (7.8 km) from Museo de Sitio Palenque.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Museo Del Textil - 0.6 km / 0.4 mi
El Panchán - 0.8 km / 0.5 mi
Palenque National Park - 5.9 km / 3.7 mi
Museo de Sitio Palenque - 7.8 km / 4.9 mi
Palenque Archaeological Zone - 8.4 km / 5.2 mi
Cascadas de Roberto Barrios - 29.9 km / 18.6 mi

The nearest airports are:
Palenque, Chiapas (PQM-Palenque Intl.) - 4.1 km / 2.6 mi
Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 132.8 km / 82.5 mi

The preferred airport for Hotel Palenque is Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.).

Facilities


Take advantage of recreation opportunities such as an indoor pool or take in the view from a terrace and a garden. Additional features at this Art Deco hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.

Business Facilities


Featured amenities include complimentary wired internet access, express check-in, and express check-out. Free self parking is available onsite.

Dining


Take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge.

Rooms


Make yourself at home in one of the 27 guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in Hotel Palenque

Bar, Cafe and Lounge Hotel Palenque
Bar, Cafe and Lounge
Swimming Pool Hotel Palenque
Swimming Pool
Functional Hall Hotel Palenque
Functional Hall
Common Space Hotel Palenque
Common Space
Lobby Hotel Palenque
Lobby

Hotel Services

  • Luggage storage
  • Express check-in
  • Express check-out
  • Porter
  • 24-hour Receptionist

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Things to Do

  • TV lounge
  • Indoor pool
  • Garden

Accessibilty

  • Wheelchair accessible
  • Accessible parking
  • Accessible path of travel

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Transportation

  • Limited parking

Public Facilities

  • Safety deposit box

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Hotel Palenque

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 100 per day

We have included all charges provided to us by the property.

Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Hotel Palenque
27
Number of floors in Hotel Palenque
2
Another facilities in Hotel Palenque
Luggage storage, Express check-in, Express check-out, Porter, 24-hour Receptionist

Frequently asked question in Hotel Palenque

What are available facilities at Hotel Palenque?
There are top facilites at Hotel Palenque such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Palenque?
The standard check-in time at Hotel Palenque is starting from From 15:00 while the latest check-out time is at Before 12:00
How many stars does Hotel Palenque have?
Hotel Palenque is a 2.0-star hotel.
How many floors does Hotel Palenque have?
Hotel Palenque has 2 floors.
How many rooms does Hotel Palenque have?
Hotel Palenque has 27 rooms in total.
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More Reviews from Other Guests in Hotel Palenque

Overall Ratings & Reviews Hotel Palenque

Other sources (46)
6.2
Pleasant
From 46 reviews
Cleanliness

7.0

Room Comfort

6.6

Location

7.4

Service and Facilites

6.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Palenque

Number of reviews per page
20
40
Top reviews
Terry
icon-
4.0
/10
Reviewed 327 week(s) ago

Expedia Group verified review

Mixed review: Very nice and helpful staff. There is very little to do in the center of Palenque. If staying again, I would stay at one of the nice hotels on the road out to the ruins. There was only one outlet in the room for all o fly devices. The room was old and definitely not sound proof with windows that let noise in. I could hear everything going on in the main plaza nearby, including the band and military recognition that started at 7 am one morning.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

Great location near park and businesses like stores & restaurants. Clean rooms but older fixtures. Nice helpful front desk staff.
Laura
icon-with Partner
with Partner
10.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

This is such a unique and quirky hotel. Beds are on the firm side and there are jalousie windows on the wall by the hallway. It’s right by the main town square which can be lively at night. The hotel restaurant has live entertainment as well.
rv
4.0
/10
Reviewed 582 week(s) ago

Expedia Group verified review

bad internet. The breakfast is was very poor and restorant not so clean
Daninnewyork
icon-with Partner
with Partner
2.0
/10
Reviewed 719 week(s) ago

Expedia Group verified review

I did not have a good time at this hotel. It was unbeliveable noisy, and the noise cam from many sources. First off, the restaurant played music that was too loud. Secondly, most rooms are right on the street, near the main park, and the street noise went on well after midnight. Thirday, the air conditioners were so loud that it was hard to sleep. And even those didn't drown out the ambient noise. Lastly, one of the reasons I rented this place was because it had a pool--which was closed! This was August--peak travel time to this part of Mexico, and blistering hot. I was told, "Tomorrow it will be open." Hah! I stayed there three days and it was never open! There were plenty of other places to stay in Palenque. I'd avoid this play!
Read More
Francisco
icon-with Partner
with Partner
8.0
/10
Reviewed 324 week(s) ago

Hotels.com verified review

La ubicación es excelente, pero las instalaciones deben de ser remodeladas, y el estacionamiento hacerlo más seguro y techado.
Verified traveler
icon-Family
Family
6.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

viejo ruidoso pero atentos y buen ubicado
Miguel
8.0
/10
Reviewed 368 week(s) ago

Hotels.com verified review

El personal súper accesible y con la mejor disposición de ayudar. Muy bien ubicado. La habitación muy limpia y con aire acondicionado y ventilador funcionales al 100%. Lo único que cambiaría sería la iluminación, demasiados tenues los fotos. La habitación es muy oscura. La alberca súper limpia, no importa si hay gente o no usándola, la mantienen impecable.
Read More
maesther
4.0
/10
Reviewed 409 week(s) ago

Expedia Group verified review

Nada que ver con la realidad y las fotografías que publican del hotel, no nos dieron con aire acondicionado, muy viejo el hotel
Leslie
2.0
/10
Reviewed 458 week(s) ago

Expedia Group verified review

Los baños estan muy descuidados tienen moho huele a Viejo y le falta mucho mantenimiento esta en muy mal estado los baños.
viola
icon-Family
Family
8.0
/10
Reviewed 460 week(s) ago

Hotels.com verified review

En general por el tipo de hotel esta bien pero no hay restaurant, pero no podia pedir mas
旅猫
8.0
/10
Reviewed 483 week(s) ago

Expedia Group verified review

隣接する公園を横切るとすぐメインストリートで、好立地です。ホテルは、テラスが広く、空間にゆとりがあります。プールの周りには熱帯植物が植えられていて、綺麗でした。朝食はホテル外となりますが、玄関から３０秒以内に何軒か店があり、不便はありませんでした。
andres
2.0
/10
Reviewed 502 week(s) ago

Expedia Group verified review

Contras: Instalaciones muy viejas, desde el estacionamiento de tierra mal ubicado hasta el baño viejo y con camas duras.
Alma
6.0
/10
Reviewed 564 week(s) ago

Expedia Group verified review

El hotel cuenta con excelente ubicación, en frente de la plaza, cercano a la iglesia, cerca de restaurantes, y venta de artesanías. El personal del hotel es muy amable. le hace falta una remodelación urgente de las habitaciones, sobretodo de los servicios sanitarios. Cuenta con lo básico. No tiene elevador, ni camas King size.
Verified traveler
2.0
/10
Reviewed 567 week(s) ago

Expedia Group verified review

El hotel refiere tener caja fuerte y secadora de cabello y no funcionan; el baño sucio, tenía huellas de sangre en la pared, el primer día no hubo agua caliente y los demás llego a tibia, nos quejamos y no resolvieron nada. Si regreso a Palenque, buscaría otra opción
Edgar Octavio
icon-with Partner
with Partner
8.0
/10
Reviewed 582 week(s) ago

Hotels.com verified review

EL SERVICIO DEL DESAYUNO INCLUIDO ES MUY MALO ES UNA BURLA YA QUE SOLO TE DAN CAFE O TE Y PAN TOSTADO CON MANTEQUILLA Y MERMELADA, SI UNO QUIERE OTRA COSA TE LO COBRAN, EN CUALQUIER PARTE QUE INCLUYE EL DESAYUNO MINIMO ES CON JUGO O FRUTA Y HUEVOS ADICIONAL AL PAN Y EL CAFE
Ma Concepcion
icon-Family
Family
8.0
/10
Reviewed 594 week(s) ago

Hotels.com verified review

El hotel bien ubicado en el centro. Lo malo es que esta en un andador y el taxi no llega hasta la puerta, nosotros tuvimos que cargar las maletas todo el tiempo. La habitación cómoda y limpia pero olía mucho el desagüe del baño. Nos toco en el 2 piso, no hay elevador ni quien cargue maletas. Por lo demás todo bien
Laury
6.0
/10
Reviewed 595 week(s) ago

Expedia Group verified review

posizione del hotel buonissima, a un passo dal centro. Personale cordiale ma la colazione è scarsa: due fette di pane tostato e due marmellate locali
Verified traveler
icon-Family
Family
6.0
/10
Reviewed 596 week(s) ago

Hotels.com verified review

Hotel en el mero centro. Por su ubicacion a un lado de la plaza principal, algo ruidoso en la noche. Hotel austero.
Frédéric
icon-Family
Family
4.0
/10
Reviewed 596 week(s) ago

Hotels.com verified review

Hotel sans prétention et cher pour les prestations. Le petit déjeuner est inexistant, le personnel incompétent (nous devions aller aider le cuisinier pour accélérer la cadence.Service inexistant Point positif : l'hotel est très bien situé.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Hotel Palenque

Other sources (46)
6.2
Pleasant
From 46 reviews
Cleanliness

7.0

Room Comfort

6.6

Location

7.4

Service and Facilites

6.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Palenque

Number of reviews per page
20
40
Top reviews
Terry
icon-
4.0
/10
Reviewed 327 week(s) ago

Expedia Group verified review

Mixed review: Very nice and helpful staff. There is very little to do in the center of Palenque. If staying again, I would stay at one of the nice hotels on the road out to the ruins. There was only one outlet in the room for all o fly devices. The room was old and definitely not sound proof with windows that let noise in. I could hear everything going on in the main plaza nearby, including the band and military recognition that started at 7 am one morning.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

Great location near park and businesses like stores & restaurants. Clean rooms but older fixtures. Nice helpful front desk staff.
Laura
icon-with Partner
with Partner
10.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

This is such a unique and quirky hotel. Beds are on the firm side and there are jalousie windows on the wall by the hallway. It’s right by the main town square which can be lively at night. The hotel restaurant has live entertainment as well.
rv
4.0
/10
Reviewed 582 week(s) ago

Expedia Group verified review

bad internet. The breakfast is was very poor and restorant not so clean
Daninnewyork
icon-with Partner
with Partner
2.0
/10
Reviewed 719 week(s) ago

Expedia Group verified review

I did not have a good time at this hotel. It was unbeliveable noisy, and the noise cam from many sources. First off, the restaurant played music that was too loud. Secondly, most rooms are right on the street, near the main park, and the street noise went on well after midnight. Thirday, the air conditioners were so loud that it was hard to sleep. And even those didn't drown out the ambient noise. Lastly, one of the reasons I rented this place was because it had a pool--which was closed! This was August--peak travel time to this part of Mexico, and blistering hot. I was told, "Tomorrow it will be open." Hah! I stayed there three days and it was never open! There were plenty of other places to stay in Palenque. I'd avoid this play!
Read More
Francisco
icon-with Partner
with Partner
8.0
/10
Reviewed 324 week(s) ago

Hotels.com verified review

La ubicación es excelente, pero las instalaciones deben de ser remodeladas, y el estacionamiento hacerlo más seguro y techado.
Verified traveler
icon-Family
Family
6.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

viejo ruidoso pero atentos y buen ubicado
Miguel
8.0
/10
Reviewed 368 week(s) ago

Hotels.com verified review

El personal súper accesible y con la mejor disposición de ayudar. Muy bien ubicado. La habitación muy limpia y con aire acondicionado y ventilador funcionales al 100%. Lo único que cambiaría sería la iluminación, demasiados tenues los fotos. La habitación es muy oscura. La alberca súper limpia, no importa si hay gente o no usándola, la mantienen impecable.
Read More
maesther
4.0
/10
Reviewed 409 week(s) ago

Expedia Group verified review

Nada que ver con la realidad y las fotografías que publican del hotel, no nos dieron con aire acondicionado, muy viejo el hotel
Leslie
2.0
/10
Reviewed 458 week(s) ago

Expedia Group verified review

Los baños estan muy descuidados tienen moho huele a Viejo y le falta mucho mantenimiento esta en muy mal estado los baños.
viola
icon-Family
Family
8.0
/10
Reviewed 460 week(s) ago

Hotels.com verified review

En general por el tipo de hotel esta bien pero no hay restaurant, pero no podia pedir mas
旅猫
8.0
/10
Reviewed 483 week(s) ago

Expedia Group verified review

隣接する公園を横切るとすぐメインストリートで、好立地です。ホテルは、テラスが広く、空間にゆとりがあります。プールの周りには熱帯植物が植えられていて、綺麗でした。朝食はホテル外となりますが、玄関から３０秒以内に何軒か店があり、不便はありませんでした。
andres
2.0
/10
Reviewed 502 week(s) ago

Expedia Group verified review

Contras: Instalaciones muy viejas, desde el estacionamiento de tierra mal ubicado hasta el baño viejo y con camas duras.
Alma
6.0
/10
Reviewed 564 week(s) ago

Expedia Group verified review

El hotel cuenta con excelente ubicación, en frente de la plaza, cercano a la iglesia, cerca de restaurantes, y venta de artesanías. El personal del hotel es muy amable. le hace falta una remodelación urgente de las habitaciones, sobretodo de los servicios sanitarios. Cuenta con lo básico. No tiene elevador, ni camas King size.
Verified traveler
2.0
/10
Reviewed 567 week(s) ago

Expedia Group verified review

El hotel refiere tener caja fuerte y secadora de cabello y no funcionan; el baño sucio, tenía huellas de sangre en la pared, el primer día no hubo agua caliente y los demás llego a tibia, nos quejamos y no resolvieron nada. Si regreso a Palenque, buscaría otra opción
Edgar Octavio
icon-with Partner
with Partner
8.0
/10
Reviewed 582 week(s) ago

Hotels.com verified review

EL SERVICIO DEL DESAYUNO INCLUIDO ES MUY MALO ES UNA BURLA YA QUE SOLO TE DAN CAFE O TE Y PAN TOSTADO CON MANTEQUILLA Y MERMELADA, SI UNO QUIERE OTRA COSA TE LO COBRAN, EN CUALQUIER PARTE QUE INCLUYE EL DESAYUNO MINIMO ES CON JUGO O FRUTA Y HUEVOS ADICIONAL AL PAN Y EL CAFE
Ma Concepcion
icon-Family
Family
8.0
/10
Reviewed 594 week(s) ago

Hotels.com verified review

El hotel bien ubicado en el centro. Lo malo es que esta en un andador y el taxi no llega hasta la puerta, nosotros tuvimos que cargar las maletas todo el tiempo. La habitación cómoda y limpia pero olía mucho el desagüe del baño. Nos toco en el 2 piso, no hay elevador ni quien cargue maletas. Por lo demás todo bien
Laury
6.0
/10
Reviewed 595 week(s) ago

Expedia Group verified review

posizione del hotel buonissima, a un passo dal centro. Personale cordiale ma la colazione è scarsa: due fette di pane tostato e due marmellate locali
Verified traveler
icon-Family
Family
6.0
/10
Reviewed 596 week(s) ago

Hotels.com verified review

Hotel en el mero centro. Por su ubicacion a un lado de la plaza principal, algo ruidoso en la noche. Hotel austero.
Frédéric
icon-Family
Family
4.0
/10
Reviewed 596 week(s) ago

Hotels.com verified review

Hotel sans prétention et cher pour les prestations. Le petit déjeuner est inexistant, le personnel incompétent (nous devions aller aider le cuisinier pour accélérer la cadence.Service inexistant Point positif : l'hotel est très bien situé.
Number of reviews per page
20
40