Does Krystal Beach Acapulco provide parking?

Yes, Krystal Beach Acapulco provides parking. Please confirm details directly with the hotel.

What do past guests say about Krystal Beach Acapulco?

Krystal Beach Acapulco is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Krystal Beach Acapulco

Name: Krystal Beach Acapulco
Address: Ave Costera Miguel Aleman 163, Acapulco de Juárez, Estado de Guerrero, Mexico, 39670, Ave Costera Miguel Aleman 163, Estado de Guerrero, 39670, Mexico
Rating: 7.2

Resorts

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7.2

Pleasant

1,004 reviews

What Guests Say About Their Stay

Baruch

10.0

/ 10

Had a wonderful time, people in Acapulco always the best when it comes to hospitality, specially the staff from this lovely hotel.

Harry Martin

10.0

/ 10

The only problems are #1 , the a/c on the rooms are not adequate, I had to purchase a fan to make it bearable #2, the elevators, even though there are 4, many times one was out of service or there were so many guests that you wait for more than 10 minutes and still can't get on one, in 19 days I had to take the stairs to the tenth floor 5 times in sweltering heat, when you do get on one it stops on almost every floor and they are very hot inside. Other than that it was good

Ageda

10.0

/ 10

Everything was amazing, except on the weekend when more guests arrived, the elevators took more than 30 minutes to reach your floor due to their weight capacity.

In the Area

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Ave Costera Miguel Aleman 163, Acapulco de Juárez, Estado de Guerrero, Mexico, 39670

Main Facilities

This accommodation offers:

Outdoor pool

Waterslide

Poolside bar

Children pool

Parking

24-hour Receptionist

Krystal Beach Acapulco is a resort is located at Acapulco de Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Krystal Beach Acapulco Address: Map & Location

Ave Costera Miguel Aleman 163, Acapulco de Juárez, Estado de Guerrero, Mexico, 39670

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Discover More About Krystal Beach Acapulco

General
Near Galerías Acapulco

Location
With a stay at Krystal Beach Acapulco in Acapulco (Costera Acapulco), you'll be within a 5-minute drive of Diana the Huntress and Papagayo Beach. This beach resort is 2.7 mi (4.3 km) from La Quebrada Cliffs and 0.1 mi (0.1 km) from Galerías Acapulco.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Galerías Acapulco - 0.2 km / 0.1 mi
Parque Papagayo - 0.2 km / 0.1 mi
Papagayo Beach - 0.6 km / 0.4 mi
Condesa Beach - 0.7 km / 0.4 mi
Plaza Bahia - 0.8 km / 0.5 mi
Diana Galleries Mall - 1.1 km / 0.7 mi
Hornos Beach - 1.3 km / 0.8 mi
Diana the Huntress - 1.4 km / 0.8 mi
Playa El Morro - 1.4 km / 0.9 mi
Tamarind Beach - 2 km / 1.3 mi
Playa Las Hamacas - 2 km / 1.3 mi
Mercado Centro - 2.7 km / 1.6 mi
Reina Park - 2.9 km / 1.8 mi
Icacos Beach - 3.1 km / 2 mi
El Veladero National Park - 3.2 km / 2 mi

The preferred airport for Krystal Beach Acapulco is General Juan N. Alvarez Intl. Airport (ACA) - 22.3 km / 13.9 mi

Facilities
Take advantage of recreational opportunities offered, including an outdoor pool, a waterslide, and a hot tub. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities
Event facilities at this resort consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Dining
Enjoy international cuisine at Aquamarina, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Buffet breakfasts are available daily from 7 AM to noon for a fee.

Rooms
Make yourself at home in one of the 400 guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in Krystal Beach Acapulco

Facility

Outdoor pool

Waterslide

Poolside bar

Children pool

Swimming Pool

Entertainment Facility

Functional Hall

Lobby

Exterior

Kids and Pets

Babysitting with surcharge
Children facilities

Family-friendly Facilities

Children pool
Children club (surcharge)

Things to Do

Beach umbrella
Outdoor pool
Beach towel
Waterslide
Beach sun loungers
Pool sun loungers

Food and Drinks

Poolside bar
Breakfast
Snack bar

Connectivity

Free WiFi

General

Banquet
Parking

Public Facilities

Smoke-free area

Business Facilities

Meeting rooms
Conference rooms

Hotel Services

Wedding service
Porter
24-hour Receptionist
Concierge

Nearby Facilities

Gift shop
Grocery

Accommodation Policy & General Information in Krystal Beach Acapulco

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 11:30 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Krystal Beach Acapulco	400
Number of floors in Krystal Beach Acapulco	19
Another facilities in Krystal Beach Acapulco	Babysitting with surcharge, Children facilities, Children pool, Children club (surcharge), Beach umbrella

Frequently asked question in Krystal Beach Acapulco

What Time is Check In & Check Out at Krystal Beach Acapulco?

Check-in time at Krystal Beach Acapulco is staring from 15:00 - 11:30 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Krystal Beach Acapulco provide breakfast?

Yes, Krystal Beach Acapulco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Krystal Beach Acapulco?

Krystal Beach Acapulco is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Krystal Beach Acapulco have?

Krystal Beach Acapulco has 19 floors.

How many rooms are available at Krystal Beach Acapulco?

Krystal Beach Acapulco has 400 rooms in total.

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More Reviews from Other Guests in Krystal Beach Acapulco

Overall Ratings & Reviews Krystal Beach Acapulco

Other sources (1,004)

7.2

Pleasant

From 1,004 reviews

Cleanliness

7.8

Room Comfort

7.2

Service and Facilites

7.6

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Traveler Reviews Krystal Beach Acapulco

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Top reviews

José

with Children

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Tiene buena ubicación. Punto malo es que no te indican de antemano que el estacionamiento tiene un costo de $230.00 (por noche) y cada que requieres usar el vehículo te piden avisar 30 a 45 minutos antes para que te lleven el vehículo con su correspondiente propina, ondea Otro punto malo es que el aire acondicionado de la habitación tenía un aroma a humedad.

Yaritza

2.0

/10

Reviewed 15 week(s) ago

Fue una experiencia horrible, te ponen un brazalete que debes de portar en toda tu estancia, si se te despega o se te pierde se te cobran 697.00 pesos, si estás en la alberca es muy probable que se te despegue. No se aceptan visitas si tu familia o amigos te quieren visitar. Las personas dejan apartados camastros y mesas en el área de piscina y no están ahí, ni entiendo cómo permiten eso. En nuestra última noche soñaron las alarmas de incendio a media noche, la salida de emergencia en súper mal estado, mi hijo tiene un problema en sus rodillas y lo tuve que bajar literalmente cargando y tiene 15 años, nadie clarificó que pasó, no nos dijeron que pasó y si estábamos a salvo o no, una experiencia horrible, nunca hubo nadie que nos pudiera dar información, los huéspedes estábamos en el lobby, en planta baja o otros en la playa. Jamás me volvería a hospedar en este hotel. Necesitas una identificación para que te den toallas de la alberca, si se llegan a manchar por lo más mínimo te cobran extra, y tienes que esperar mucho tiempo porque no hay un empleado que esté ahí para entregarte las toallas y las tienes que regresar en esa área para que te regresen tu identificación y esperar hasta que alguien llegue a el área, etc.. las tarjetas de acceso a la habitación las tienes que regresar al hacer check out. Pagas el estacionamiento y duran casi 1 hora los valet parking en traerte tu carro.

Ernesto Adolfo

with Partner

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

MUY BUENA ATENCIÓN POR PARTE DEL PERSONAL

Steven

6.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

This is a very basic hotel with no frills. When I got to my room the bathroom didn’t even have towels and O had to call housekeeping for towels. Lots of noise from the traffic below and the buses constantly honking their horns.

Nina

2.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Severe sewage problem. We had no water for a period of 11-8am and then the water was running gross black water. The front desk staff acted like it was no problem. My niece came to have lunch with me and the front desk guy wanted 510. Pesos to let her in. I said how much are you going to pay me for the dirty water in the bathroom?. RUDE!! Check out that day. The staff needs to be considerate of guests.!!

Leonor

Family

6.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Clean room

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.