USD | EN

Get App

Support

Search Hotels

Na Balam Hotel

Name: Na Balam Hotel
Address: Calle Zazil-ha No. 118, Isla Mujeres, Estado de Quintana Roo, Mexico, 77400, Calle Zazil-ha No. 118, Estado de Quintana Roo, 77400, Mexico
Rating: 8.4

Hotels

Finding rooms for you...

8.4

/10

Very Good

883 reviews

What Guests Say About Their Stay

JOSE

10.0

/ 10

Clean rooms, beautiful location, close to beach and restaurants relaxing to say the least. Friendly staff

Jodi Renee

10.0

/ 10

Jhoana (front desk manager) was amazing!! She made sure our stay was perfect!! She is so sweet and welcoming!!! The beach beds and the breakfast that is included made our trip a A+++++!!!!

Glenn

10.0

/ 10

Yes spotless, great scenery, good breakfast, nice beach and beach bed, good service, nice rooms, hot tub amazing

In the Area

See Map

Calle Zazil-ha No. 118, Isla Mujeres, Estado de Quintana Roo, Mexico, 77400

Main Facilities

This accommodation offers:

Outdoor pool

Garden

Wheelchair accessible

Multilingual staff

Staying at Na Balam Hotel is a good choice when you are visiting Isla Mujeres.

Na Balam Hotel Address: Map & Location

Calle Zazil-ha No. 118, Isla Mujeres, Estado de Quintana Roo, Mexico, 77400

Discover More Places

Discover More About Na Balam Hotel

General
Near Miguel Hidalgo

Location
With a stay at Na Balam Hotel in Isla Mujeres (Centro - Supmza 001), you'll be steps from North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This family-friendly hotel is 0.6 mi (1 km) from Isla Mujeres Ferry Terminal and 14.8 mi (23.8 km) from Langosta Beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

North Beach - 0.1 km / 0.1 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.2 km / 0.1 mi
Isla Mujeres Cemetery - 0.5 km / 0.3 mi
Miguel Hidalgo - 0.6 km / 0.3 mi
Faro de Punta Norte - 0.7 km / 0.4 mi
Parador Fotográfico - 0.7 km / 0.4 mi
Aztlán Galería - 0.7 km / 0.5 mi
Cocal Beach - 0.8 km / 0.5 mi
Isla Mujeres Ferry Terminal - 1 km / 0.6 mi
Garrafon Natural Reef Park - 2 km / 1.3 mi
Crayola House - 4 km / 2.5 mi
Mundaca House - 5.7 km / 3.5 mi
Shark Beach - 6.6 km / 4.1 mi
Parque de los Suenos - 7.1 km / 4.4 mi
Joysxee Floating Bottle Island - 7.4 km / 4.6 mi

The nearest major airport is Cancun Intl. Airport (CUN) - 35.1 km / 21.8 mi

Facilities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance.

Business Facilities
Featured amenities include multilingual staff and a safe deposit box at the front desk. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.

Dining
At Na Balam Hotel, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the beach bar.

Rooms
Stay in one of 21 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

All facilities in Na Balam Hotel

Facility

Outdoor pool

Swimming Pool

Common Space

Lobby

Exterior

Bedroom

Things to Do

Beach umbrella
Outdoor pool
Garden
Beach towel
Beach sun loungers

Connectivity

Free WiFi

General

Banquet
Terrace

Accessibilty

Wheelchair accessible

Shuttle Service

Ferry terminal shuttle (surcharge)

Public Facilities

Smoke-free area
Safety deposit box

Hotel Services

Wedding service
Multilingual staff

Accommodation Policy & General Information in Na Balam Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 11 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

Read All

General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 23:00 - to 12:00
Available rooms at Na Balam Hotel	21
Number of floors in Na Balam Hotel	2
Another facilities in Na Balam Hotel	Beach umbrella, Outdoor pool, Garden, Beach towel, Beach sun loungers

Frequently asked question in Na Balam Hotel

What Time is Check In & Check Out at Na Balam Hotel?

Check-in time at Na Balam Hotel is staring from 15:00 - 23:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Na Balam Hotel?

Na Balam Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Na Balam Hotel have?

Na Balam Hotel has 2 floors.

How many rooms are available at Na Balam Hotel?

Na Balam Hotel has 21 rooms in total.

What do past guests say about Na Balam Hotel?

Na Balam Hotel is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Na Balam Hotel

Overall Ratings & Reviews Na Balam Hotel

Other sources (883)

8.4

Very Good

From 883 reviews

Cleanliness

8.6

Room Comfort

7.6

Location

9.4

Service and Facilites

8.4

Sort by

Most Relevant

Preferences

See All

Traveler Reviews Na Balam Hotel

Number of reviews per page

Top reviews

maria

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

We recently stayed at Nabalam Suite Room Pros: Clean room housekeeping came everyday to clean our room steps to the beach Free basic breakfast Cold ac Clean towels everyday Walking distance to many restaurants Walking distance to Hidalgo Street Felt safe Cons: Old old outdated room was not happy Loud music into the night Weak shower Room smelled very old and stale my nose would get stuffed every night. Drawers provided for clothes smelled horrible and old. Beds are horrible. One of the bed mattresses has coil springs coming out! Dips into the middle. All three bed mattresses need replacing. They are hard!!!! Felt like the flinstones bed rock. Our bodies were sore everyday from the mattresses. Our friends stayed at the master suite (rooms 9 & 11). This is where we will be staying for the future. That room is very well updated with modern furniture. The bed is hard though. I don’t know what it is out in Isla but every Airbnb and Hotel have horrible mattresses All in all I would go again for the convenience of steps to the beach and walking distance to places.

Melissa

with Friends

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Hotel is a bit old. Needs a bit renovating. Cleaning staff was exceptional and cleaned the rooms promptly. Was kinda loud at night due to mia reef hotel next door having blasting music. Do not recommend if you wish to sleep throughout the night.

JOSE

with Children

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Clean rooms, beautiful location, close to beach and restaurants relaxing to say the least. Friendly staff

Edgar A

Family

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Great stay

Mariela

with Children

10.0

/10

Reviewed 24 week(s) ago

Second time staying here. Is great location you get ok breakfast at sister property casa del jaguar which is right on beach. Beach club cool great shrimp tocos and guacamole. I just don't like the stone walkway of the property bumpy and if u fall it will be painful uneven have to watch ur every step. Rooms are nice simple beds are alittle lumpy uneaten but had a good sleep every night. Overall had a nice stay would go again.

Raul

8.0

/10

Reviewed 32 week(s) ago

What a wonderful stay! We decided to spluge a little since Na Balam costs more than the budget hotels we usually frequent. It was worth every penny! Such a cozy little resort with a jungle feel, but you cross the street for your complimentary sumptious breakfast, and right outside the restaurant is the beach! The complimentary beach beds are very comfortable. Beach club servers are there if you need food and beverage, but they are not intrusive. Wanted to mention Melita, who greeted us when we checked in after a horrible travel day. She immediately put us at ease and explained everything that would make our stay enjoyable. After this cool experience, I don't see how we can stay anywhere else in Isla Mujeres!

Melissa

10.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

Outstanding property

Alberto

10.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

This has been our hotel of choice for the past 4 years and we will continue to use their services in the future. Very good service and great hospitality

Luana

10.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Rooms are spacious, simple and clean. Rooms could use blackout curtains, it’s kinda inconveniente how light it’s in the night. The location is quiet and safe. Breajafaat has limited options (about 5 egg options or pancake

Adam

10.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

Bathroom faucet should be changed/updated. Aside from that, perfect in every way. Clean, friendly staff, and the absolute best location

Jerry

Leisure

8.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

The AC was excellent. Book a room as far as you can away from the street. Loud music and party vibes at noc. Usually quiet by 11 pm. Hot water not hot on two days. Internet signal lost a half of the stations on my last night.

Gary

6.0

/10

Reviewed 70 week(s) ago

Expedia Group verified review

The property is basic. Some rooms are dark and uninviting, others are nice. The hotel photographs look misleadingly great. Read the reviews and note the numerical rating. The shower water pressure was weak and the hot water temperature was room temperature - the two ladies in our group were very uncomfortable with this. Nice to have privileges at the private beach across the street and also at the ridiculously expensive sister hotel there (Jaguar at $550 a nite for peak low season). I got room seevice and the meat was bad and I threw up till 6am. For this, they gave me an upgraded pillow on the beach lounge chair. Honestly! No refund on the meal, not even a complimentary drink. They are very penny pinching, but all nice enough. The air conditioning was good.

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.