Velas Condos

Service Apartment
9.2
/10
Exceptional
288 reviews

What Guests Say About Their Stay

Dana

10.0
/ 10
Alba is amazing. Very clean accomodations. Everything is within walking distance.

Deborah

10.0
/ 10
Great location, comfortable beds, 2 bathrooms, beach chairs, bikes to use. nice little balcony with great views. Suited our needs perfectly, we would stay there again.

Jamielyn

10.0
/ 10
Abba was amazing! First time in México, my daughter and I spent her 8th birthday there. Our stay was quiet, and it felt like we were the only ones there! I loved that the beach club was right out the back door and the servers were amazing :) Uber from the condo to our friends resort was only $3USD. Walking distance to downtown and all the cute shops and food places. SODA the local store has more American options, SIX is another good option for snacks/toiletries etc. there’s a 7-11 on the main stretch between resorts too. I got these earrings a while back and wore them the first time to Mexico. The color seemed fitting One of the first things Abba said to me when arriving at the condos was how much she loved my earrings and how she loved the color. (she gets off at 6pm but stayed past 9pm for our arrival and made sure the ac was on in our condo) So when I left, I gave them to her. ❤️ I left her a little translator to hopefully help with future guests, and an energy drink i wasn’t going to be able to take through security. She went out of her way to get my daughter a birthday cake from the local market, showing me pictures thru WhatsApp to help me decide which one to get. She gave us tips and advice, and even the local pizza delivery WhatsApp #. She was a wonderful host and I am glad she loves them and they look beautiful on her! 🥰 I always try and pay it forward to people, and It makes our memorable trip even more special. Muchas Gracias y Nos vemos pronto! ❤️
In the Area
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Javier Rojo Gomez SM 2 Mz 13 Lote 2-12, Benito Juárez, Estado de Quintana Roo, Mexico, 77580

Main Facilities

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Swimming Pool
WiFi
Velas Condos is located in area / city Benito Juárez.
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Velas Condos Address: Map & Location

Javier Rojo Gomez SM 2 Mz 13 Lote 2-12, Benito Juárez, Estado de Quintana Roo, Mexico, 77580
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General


Near Puerto Morelos Town Square

Location


With a stay at Velas Condos, you'll be centrally located in Puerto Morelos, within a 5-minute drive of Puerto Morelos Town Square and Puerto Morelos Beach. This beach aparthotel is 12.3 mi (19.8 km) from Maroma Beach and 11.4 mi (18.4 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Arrecife de Puerto Morelos National Park - 0.2 km / 0.1 mi
Ojo de Agua Beach - 0.3 km / 0.2 mi
Faro Inclinado - 0.8 km / 0.5 mi
Puerto Morelos Town Square - 0.8 km / 0.5 mi
San Jose Catholic Parish - 0.8 km / 0.5 mi
Puerto Morelos Artists’ Cooperative - 0.9 km / 0.6 mi
Puerto Morelos Beach - 2.5 km / 1.6 mi
Monumento Ruta de los Cenotes - 4.3 km / 2.7 mi
Sanctuary of Hope and Time Capsule - 4.8 km / 3 mi
Dr. Alfredo Barrera Marin Botanical Garden - 4.9 km / 3.1 mi
Jungle Spa - 5.3 km / 3.3 mi
Playa Paraiso Golf Course - 15.5 km / 9.7 mi
Cirque du Soleil Boutique at Vidanta Riviera Maya - 15.7 km / 9.7 mi
El Rey Polo Country Club - 15.8 km / 9.8 mi
Nicklaus Design Golf Course - 16.1 km / 10 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 27 km / 16.8 mi
Cozumel Intl. Airport (CZM) - 67.6 km / 42 mi
Tulum Intl. Airport (TQO) - 138.9 km / 86.3 mi

Facilities


Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. Additional features at this aparthotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.

Business Facilities


The front desk is staffed during limited hours. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Rooms


Make yourself at home in one of the 13 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. 34-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.

All facilities in Velas Condos

Swimming Pool Velas Condos
Swimming Pool
Common Space Velas Condos
Common Space
Lobby Velas Condos
Lobby
Exterior Velas Condos
Exterior
Others Velas Condos
Others

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Picnic area
  • Garden
  • Pool sun loungers

General

  • Swimming pool
  • Parking
  • Terrace

Transportation

  • Airport transfer
  • Bicycle rental

Public Facilities

  • Smoke-free area
  • Safety deposit box

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Velas Condos

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 22:30
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, The front desk is open daily from 8:30 AM - 10:30 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, WiFi
Check-In / Check-Out Time
From 15:00 - 22:30 - to 12:00
Available rooms at Velas Condos
13
Number of floors in Velas Condos
3
Another facilities in Velas Condos
Romantic proposal packages, Outdoor pool, Picnic area, Garden, Pool sun loungers

Frequently asked question in Velas Condos

What are available facilities at Velas Condos?
There are top facilites at Velas Condos such as Swimming Pool, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Velas Condos?
Check-in time at Velas Condos is staring from 15:00 - 22:30 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Velas Condos?
Velas Condos is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Velas Condos have?
Velas Condos has 3 floors.
How many rooms are available at Velas Condos?
Velas Condos has 13 rooms in total.
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More Reviews from Other Guests in Velas Condos

9.2
Exceptional
From 288 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

10.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Velas Condos

Number of reviews per page
20
40
Top reviews
Dana
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Alba is amazing. Very clean accomodations. Everything is within walking distance.
Deborah
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, comfortable beds, 2 bathrooms, beach chairs, bikes to use. nice little balcony with great views. Suited our needs perfectly, we would stay there again.
lisa
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This was by far the worst experience staying at Velas Condos. We arrived late at night and all we wanted to do was get some rest. The bedroom and shoddy linens should have been our first hint at the quality of the rest of the condo. The bed linens consisted of two lumpy pillow with a pink decorative pillow and two thin sheets on the bed. Hardly luxurious, more like a youth hostel. The bathroom sink faucet sprayed water all over and the cabinet was warped and peeling from water damage. The kitchen was likely the nicest area. The living area left much to be desired with an extremely uncomfortable fold-out futon type sofa where you sink to the ground when sitting on it. The worst part of staying in the condo is the constant construction and noise against the wall of the condo. Constant loud bangin, drilling, and pounding, it was unbearable. We contacted the owner, complained and advised we wanted to check out and why. We were told to contact Expedia who had difficulty contacting the owner, no luck with the owner on a refund. We recorded the noise to submit with our complaint. Very little was done to rectify our financial situation. We scrambled all morning to find alternate accommodation and we had to pay out of pocket for new accommodation to cover the period we would have been at Velas Condos. Overall - a nightmare. Buyer beware on this place - book here at your own risk.
Read More
Paula
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We liked being right on the ocean. We only stayed one night
Hilary
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room was very clean. The front desk person was amazing! Unfortunately because of the construction next door the noise was relentless starting quite early. Perhaps a warning when booking as I would likely have booked elsewhere
Victoreold
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It was a nice clean room in a great location close to beach and downtown. Alva was a super hostess. Only thing that was amiss was the towels. A few were soiled, especially the beach towels. All in all, fantastic and comfortable stay.
Sarah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Alba is so sweet and hospitable. Great stay. Comfortable beds.
Jamielyn
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Abba was amazing! First time in México, my daughter and I spent her 8th birthday there. Our stay was quiet, and it felt like we were the only ones there! I loved that the beach club was right out the back door and the servers were amazing :) Uber from the condo to our friends resort was only $3USD. Walking distance to downtown and all the cute shops and food places. SODA the local store has more American options, SIX is another good option for snacks/toiletries etc. there’s a 7-11 on the main stretch between resorts too. I got these earrings a while back and wore them the first time to Mexico. The color seemed fitting One of the first things Abba said to me when arriving at the condos was how much she loved my earrings and how she loved the color. (she gets off at 6pm but stayed past 9pm for our arrival and made sure the ac was on in our condo) So when I left, I gave them to her. ❤️ I left her a little translator to hopefully help with future guests, and an energy drink i wasn’t going to be able to take through security. She went out of her way to get my daughter a birthday cake from the local market, showing me pictures thru WhatsApp to help me decide which one to get. She gave us tips and advice, and even the local pizza delivery WhatsApp #. She was a wonderful host and I am glad she loves them and they look beautiful on her! 🥰 I always try and pay it forward to people, and It makes our memorable trip even more special. Muchas Gracias y Nos vemos pronto! ❤️
Read More
Arnaldo Coello
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Dirty and noises
Ese
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

we liked that the property was right near the beach. The apartment was spacious and clean. The kitchen was stocked with utensils and we got water. They also were able to give us beach chairs and an umbrella. The pool was nice for a dip. There were many restaurants and entertainment options like live music. now for the bad parts, the management needs improvement. There was not enough communication before we arrived to check in, and there was a moment of panic as I thought no one was there to give me access. Eventually, it was resolved, and the manager was very responsive and apologetic after that however, my biggest pet peeve about this place was that there was no hot water in the shower and the drain was clogged. there was really nothing anyone could do about it further the cleaning does not include making the bed, which is really strange although the kitchen and floors would be cleaned. The bed will not be made and linen’s not changed. I probably would stay here again if the price made sense but I think it’s a lovely property. It just needs some extra TLC and attention from management
Read More
Anne
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Alba is the absolute best
Polehencio
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

First of all thank you Alba the front desk lady for everything specially my daughter’s birthday unforgettable awesome memories and thank you so much for making us feel at home and family.Velas Condos experience was the best hands down love the town and the people there.
Anne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Alba is the best!! Another wonderful stay and she makes navigating any and all needs so easy!
Ruth
icon-Leisure
Leisure
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Velas is a neat little condo, conveniently located close to downtown and right on the beach. The manager, Alba is friendly and helpful. She welcomed us to use the bikes and asked if we needed help with them in any way. We opted to not have housekeeping service during our stay, and Alba assured that we always had any house keeping conveniences such as fresh towels, soap, and toilet paper. She is an excellent host and we will stay there again.
Read More
Melody
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

This condo had everything we needed! They also arranged a taxi for us- and shared the contact info so I felt confident- thank you
Melvin
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Excellent value and location. Would definitely stay again.
Sheri
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Staff were excellent, going above and beyond to make our stay enjoyable
Maria
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Really enjoyed our stay , it was perfect location and near the best food shops ! Sunrises and sunsets in plain view. Really enjoyed the 2 bedroom condo , great for our family of 5 . Thank you for the best hospitality .
Jeffrey
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Easy access to fishing and diving and a really pleasant town
Kelly
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

I liked that the property was walking distance to the beach. However, there was major construction of a new building right next door to our unit - loud construction daily except Sunday.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Velas Condos

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 288 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

10.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Velas Condos

Number of reviews per page
20
40
Top reviews
Dana
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Alba is amazing. Very clean accomodations. Everything is within walking distance.
Deborah
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, comfortable beds, 2 bathrooms, beach chairs, bikes to use. nice little balcony with great views. Suited our needs perfectly, we would stay there again.
lisa
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This was by far the worst experience staying at Velas Condos. We arrived late at night and all we wanted to do was get some rest. The bedroom and shoddy linens should have been our first hint at the quality of the rest of the condo. The bed linens consisted of two lumpy pillow with a pink decorative pillow and two thin sheets on the bed. Hardly luxurious, more like a youth hostel. The bathroom sink faucet sprayed water all over and the cabinet was warped and peeling from water damage. The kitchen was likely the nicest area. The living area left much to be desired with an extremely uncomfortable fold-out futon type sofa where you sink to the ground when sitting on it. The worst part of staying in the condo is the constant construction and noise against the wall of the condo. Constant loud bangin, drilling, and pounding, it was unbearable. We contacted the owner, complained and advised we wanted to check out and why. We were told to contact Expedia who had difficulty contacting the owner, no luck with the owner on a refund. We recorded the noise to submit with our complaint. Very little was done to rectify our financial situation. We scrambled all morning to find alternate accommodation and we had to pay out of pocket for new accommodation to cover the period we would have been at Velas Condos. Overall - a nightmare. Buyer beware on this place - book here at your own risk.
Read More
Paula
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We liked being right on the ocean. We only stayed one night
Hilary
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room was very clean. The front desk person was amazing! Unfortunately because of the construction next door the noise was relentless starting quite early. Perhaps a warning when booking as I would likely have booked elsewhere
Victoreold
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It was a nice clean room in a great location close to beach and downtown. Alva was a super hostess. Only thing that was amiss was the towels. A few were soiled, especially the beach towels. All in all, fantastic and comfortable stay.
Sarah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Alba is so sweet and hospitable. Great stay. Comfortable beds.
Jamielyn
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Abba was amazing! First time in México, my daughter and I spent her 8th birthday there. Our stay was quiet, and it felt like we were the only ones there! I loved that the beach club was right out the back door and the servers were amazing :) Uber from the condo to our friends resort was only $3USD. Walking distance to downtown and all the cute shops and food places. SODA the local store has more American options, SIX is another good option for snacks/toiletries etc. there’s a 7-11 on the main stretch between resorts too. I got these earrings a while back and wore them the first time to Mexico. The color seemed fitting One of the first things Abba said to me when arriving at the condos was how much she loved my earrings and how she loved the color. (she gets off at 6pm but stayed past 9pm for our arrival and made sure the ac was on in our condo) So when I left, I gave them to her. ❤️ I left her a little translator to hopefully help with future guests, and an energy drink i wasn’t going to be able to take through security. She went out of her way to get my daughter a birthday cake from the local market, showing me pictures thru WhatsApp to help me decide which one to get. She gave us tips and advice, and even the local pizza delivery WhatsApp #. She was a wonderful host and I am glad she loves them and they look beautiful on her! 🥰 I always try and pay it forward to people, and It makes our memorable trip even more special. Muchas Gracias y Nos vemos pronto! ❤️
Read More
Arnaldo Coello
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Dirty and noises
Ese
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

we liked that the property was right near the beach. The apartment was spacious and clean. The kitchen was stocked with utensils and we got water. They also were able to give us beach chairs and an umbrella. The pool was nice for a dip. There were many restaurants and entertainment options like live music. now for the bad parts, the management needs improvement. There was not enough communication before we arrived to check in, and there was a moment of panic as I thought no one was there to give me access. Eventually, it was resolved, and the manager was very responsive and apologetic after that however, my biggest pet peeve about this place was that there was no hot water in the shower and the drain was clogged. there was really nothing anyone could do about it further the cleaning does not include making the bed, which is really strange although the kitchen and floors would be cleaned. The bed will not be made and linen’s not changed. I probably would stay here again if the price made sense but I think it’s a lovely property. It just needs some extra TLC and attention from management
Read More
Anne
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Alba is the absolute best
Polehencio
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

First of all thank you Alba the front desk lady for everything specially my daughter’s birthday unforgettable awesome memories and thank you so much for making us feel at home and family.Velas Condos experience was the best hands down love the town and the people there.
Anne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Alba is the best!! Another wonderful stay and she makes navigating any and all needs so easy!
Ruth
icon-Leisure
Leisure
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Velas is a neat little condo, conveniently located close to downtown and right on the beach. The manager, Alba is friendly and helpful. She welcomed us to use the bikes and asked if we needed help with them in any way. We opted to not have housekeeping service during our stay, and Alba assured that we always had any house keeping conveniences such as fresh towels, soap, and toilet paper. She is an excellent host and we will stay there again.
Read More
Melody
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

This condo had everything we needed! They also arranged a taxi for us- and shared the contact info so I felt confident- thank you
Melvin
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Excellent value and location. Would definitely stay again.
Sheri
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Staff were excellent, going above and beyond to make our stay enjoyable
Maria
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Really enjoyed our stay , it was perfect location and near the best food shops ! Sunrises and sunsets in plain view. Really enjoyed the 2 bedroom condo , great for our family of 5 . Thank you for the best hospitality .
Jeffrey
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Easy access to fishing and diving and a really pleasant town
Kelly
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

I liked that the property was walking distance to the beach. However, there was major construction of a new building right next door to our unit - loud construction daily except Sunday.
Number of reviews per page
20
40