Edem Hotel

Hotels
6.8
/10
Pleasant
82 reviews

What Guests Say About Their Stay

Nathaniel
10.0
/ 10
We came to Chişinău and didn’t really know what to expect. What a fantastic city! We stayed at the Edem Hotel as it was fairly centrally located, not too far from the zoo and also within walking distance to main roads and a number of shopping centres. We were made to feel incredibly welcome and the colleagues at the hotel were so friendly. I would absolutely recommend anyone to stay here and we will definitely stay here again!
Julia
10.0
/ 10
We stayed with my mom, dad and cat. The staff was very friendly and the hotel overall is very good.
Alina
10.0
/ 10
It’s a nice, cozy, friendly and clean place with a very good location to have access in the hurt of town. I really enjoyed my trip staying with them! The supermarket, the restaurants and everything you need near to the accommodation.
In the Area
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34-1 Odesa Street, Chișinău, Chișinău Municipality, Moldova, 2001

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Edem Hotel is located in area / city Chișinău. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Edem Hotel

34-1 Odesa Street, Chișinău, Chișinău Municipality, Moldova, 2001
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Discover More About Edem Hotel

Location


Edem Hotel is located in area / city Chișinău.

About Edem Hotel

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Edem Hotel exclusively for you.

With all facilities offered, Edem Hotel is the right place to stay.

All facilities in Edem Hotel

Others Edem Hotel
Others

Things to Do

  • Picnic area
  • Garden
  • Barbecue
  • Outdoor pool
  • Spa
  • Sauna
  • Steam room
  • Pool cabanas
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Express check-in
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

General

  • Parking
  • Banquet
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Edem Hotel

Important Note
  • Airport shuttle fee: MDL 200.00 per vehicle (one way)
  • Pet deposit: MDL 200.00 per night
  • Pet fee: MDL 200.00
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts major credit cards
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests are charged 50% of the room charge per night for extra beds.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 12:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Edem Hotel
11
Number of floors in Edem Hotel
3
Another facilities in Edem Hotel
Picnic area, Garden, Barbecue, Outdoor pool, Spa

Frequently asked question in Edem Hotel

What are available facilities at Edem Hotel?
There are top facilites at Edem Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Edem Hotel?
The standard check-in time at Edem Hotel is starting from From 12:00 while the latest check-out time is at Before 12:00
Does Edem Hotel provide breakfast?
Yes, Edem Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Edem Hotel?
Edem Hotel is a 3.5-star hotel.
How many floors does Edem Hotel have?
Edem Hotel has 3 floors.
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More Reviews from Other Guests in Edem Hotel

6.8
Pleasant
From 82 reviews
Cleanliness

7.4

Room Comfort

7.0

Location

7.4

Service and Facilites

6.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Edem Hotel

Number of reviews per page
20
40
Top reviews
Nathaniel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We came to Chişinău and didn’t really know what to expect. What a fantastic city! We stayed at the Edem Hotel as it was fairly centrally located, not too far from the zoo and also within walking distance to main roads and a number of shopping centres. We were made to feel incredibly welcome and the colleagues at the hotel were so friendly. I would absolutely recommend anyone to stay here and we will definitely stay here again!
Read More
mark
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The staff were amazing 10/10 the first two nights were super quiet you wouldn't believe your in a city. Unfortunately there was no hot water for 3 nights I did raise it but it wasn't fixed, I sat by the pool but it wasn't that enjoyable as kids were shouting and throwing a ball into the furniture. also there are no blinds or curtains so you wake up when the sun's out
Read More
Julia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

We stayed with my mom, dad and cat. The staff was very friendly and the hotel overall is very good.
Alina
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

It’s a nice, cozy, friendly and clean place with a very good location to have access in the hurt of town. I really enjoyed my trip staying with them! The supermarket, the restaurants and everything you need near to the accommodation.
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

My issue was more with Expedia than the property. They assured me it was okay to pay with credit card. Repeatedly. When I arrived it was cash only. When I arrived they had no knowledge of my reservation and said they don’t work with Expedia any more and don’t know why they’re still listed. So I didn’t receive the room I booked; I’m lucky they let me stay at all. The listing said breakfast was included. The property said it was not, but they still gave it to us because of the old listing. My only real issue with the place was that we had to use a bathroom in a hall with a virtually see through door. And there was another guest room in the same hall. But overall, a great visit and kind staff.
Read More
Kendrick
8.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Beautiful hotel with a Cleaning and refreshing pool. But staff boat no English Made things difficult in communicating.
Vladimir
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

I was only for 1 night. The hotel is good, the street around the hotel is not asphalted, location is good.
Kym Adrian
4.0
/10
Reviewed 166 week(s) ago

Hotels.com verified review

No English Spoken. Slept on a sofa bed - not king-size either. Located up a dark backstreet. No mirror in bathroom for shaving. Old paint pot for a bin. Too many items not as advertised.
Joseph
8.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

Good value. A bit hard to find. Nice pool.
victor
8.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

The swimming pool was nice, good room and bathroom.
PHILIP
10.0
/10
Reviewed 377 week(s) ago

Hotels.com verified review

Pleasant stay. Hotel is a short 15 minute walk from the centre of town Room was comfortable and clean Staff very pleasant and helpful The road is a little quiet and dark at night. I didn’t feel threatened but might not be an ideal place to stay for a solo female
Verified traveler
8.0
/10
Reviewed 383 week(s) ago

Hotels.com verified review

Nice double bed nice shower. AC remote without battery, this place is 6 min walk from main road and that small road is poorly lit.
Peter
2.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

Although I booked this great looking hotel in January, when I arrived I was informed that my room was not available and I was offered a room in the basement. This room was like a cellar and not suitable. I was found another hotel room in a hotel with no swimming pool on a busy road and asked to pay extra as it was a central location. I refused to pay extra. I paid the agreed rate and was shown a room that I accepted as It had been about 90 minutes since I had first attempted to check in. The room was in a hotel that was having building work done on it and drilling commenced on the exterior wall to my room as soon as I checked in. Unable to communicate that well with the hotel staff, complaints returned blanked faces and shrugs of shoulders. Breakfast was not served and service to the room or any attempt to communicate with me was zero. Extremely poor service, extremely poor facilities, very poor food, very poor standard for hotels.com
Read More
Reuben
2.0
/10
Reviewed 451 week(s) ago

Expedia Group verified review

I arrived in Chisinau airport at 6 in the morning and took a taxi to this hotel where I had made a reservation a month ahead of time through Orbitz. When I arrived at the hotel, the woman at the front desk looked completely puzzled. She did not speak a single word of English and made it known to me that I wasn't on the book for that day or any other day at all. Having made this reservation a month ahead and wanting to make sure I had a place to stay when I arrived after a grueling 22 hour flight, I was obviously disappointed. The woman kept telling me to wait in Russian, so I waited. And waited and waited. She was very nice and offered me two cups of coffee while I was waiting and allowed me to use their Wi-Fi so I did. After an hour and a half of waiting, I decided that since I really didn't know what I was waiting for and my entire stay in Chisinau was only 1 day anyway, I should stop wasting time and get myself another hotel. So, I made a reservation at another hotel and walked away. I came home to find out that they had charged me $500 for an alleged "no show" reservation which is not only an outright lie but also a total scam! The entire room price would have been $27 had they had a room, been able to keep their end of the bargain and honored my reservation, let alone speak English so they could at least communicate what had gone wrong. They do not deserve to be rewarded for failing to keep their end of the bargain. Do not do business with these shady people!
Read More
Verified traveler
6.0
/10
Reviewed 451 week(s) ago

Hotels.com verified review

Hotel is situated at the center, but in a dark street. If you go out at night, the way back can be unpleasent. There is a nice outdoor pool.
Mustafa
8.0
/10
Reviewed 453 week(s) ago

Hotels.com verified review

Hotel was good and clean, off road parking was great, finding the hotel was impossible, even the local police could not find it
Jenny
2.0
/10
Reviewed 454 week(s) ago

Expedia Group verified review

Bad experience with this hotel. When I made a reservation I asked for a single room with a king bed but got 2 twin beds. I do not recommend this hotel
Oksana
2.0
/10
Reviewed 460 week(s) ago

Expedia Group verified review

The place looks good but that is all. The staff is horrible, incompetent and unprofessional. I booked a room in advance and paid for it with my credit card. When I arrived and tried to check in I was told I owed them the money for my room even though I had a receipt about my previous payment. Instead of accommodating me, girls from front desk were demanding the money and showing extreme rudeness
Read More
Colin
2.0
/10
Reviewed 487 week(s) ago

Hotels.com verified review

My experience at Hotel Edem was described by the one English speaking member of staff as "terrible". I arrived at hotel Edem on October 7 directly from Chisinau airport. At the reception I went to check in whereby the receptionist informed me it was "not possible ". With some difficulty I found the booking on my hotels.com app. and showed it to her. However it made no difference there was still no room for me. The staff made some attempt to find me an alternative hotel but failed to find one. Fortunately I was able to use the app to book and pay for a room at Regency hotel. The staff at Eden booked me a taxi and asked me if I would return tomorrow when the room was available. I said I would. I returned to Hotel Edem on Saturday 8th at 1pm and checked into room 1. I left the hotel 15 minutes to go on a wine tour. I returned at 7 pm wherein entering the hotel I could see my bag packed and sitting in the lobby. The English speaking staff member said "Sorry we had to give your room to someone who had paid in advance". Then she made her "this is terrible" remark . Fortunately there was a room still available at the Regency where I returned. I am still feeling angry that I could be treated in such a cavalier way by a hotels.com approved hotel. It is not a nice experience to arrive in a non EU country like Moldova and to find that you have nowhere to sleep at 11pm on the weekend of a major sporting event. For this to happen twice in the same short stay is "difficult".
Read More
Verified traveler
2.0
/10
Reviewed 511 week(s) ago

Expedia Group verified review

Certainly not the experience I am accustomed to with Expedia or any of the bookings I have had in the past. Upon arrival to Edem Hotel I was told that I was to pay more money than I had reserved it for. The pool was drained, fair enough, it wasn't quite summer yet. But we were looking forward to using the sauna so we requested to see it before paying the ADDITIONAL cost of the ROOM. We were told it was in working order and we could use it, it was only after we had already paid for the room that we were told that it would be another ADDITIONAL cost to use the sauna. Once we saw the room, we knew we had been played as fools. Stained dirty carpet, broken shower (not only the shower head, also the shower door didn't close), sheets that didn't even cover the whole mattresses and the mattresses were so blown out that all you could feel was springs. Worst of all, the breakfast was so dodgy with yogurt that had gone way past off, moldy bread, and cold eggs that you couldn't even eat it.
Read More
Number of reviews per page
20
40

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Others 4 Edem Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.8
Pleasant
From 82 reviews
Cleanliness

7.4

Room Comfort

7.0

Location

7.4

Service and Facilites

6.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Edem Hotel

Number of reviews per page
20
40
Top reviews
Nathaniel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We came to Chişinău and didn’t really know what to expect. What a fantastic city! We stayed at the Edem Hotel as it was fairly centrally located, not too far from the zoo and also within walking distance to main roads and a number of shopping centres. We were made to feel incredibly welcome and the colleagues at the hotel were so friendly. I would absolutely recommend anyone to stay here and we will definitely stay here again!
Read More
mark
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The staff were amazing 10/10 the first two nights were super quiet you wouldn't believe your in a city. Unfortunately there was no hot water for 3 nights I did raise it but it wasn't fixed, I sat by the pool but it wasn't that enjoyable as kids were shouting and throwing a ball into the furniture. also there are no blinds or curtains so you wake up when the sun's out
Read More
Julia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

We stayed with my mom, dad and cat. The staff was very friendly and the hotel overall is very good.
Alina
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

It’s a nice, cozy, friendly and clean place with a very good location to have access in the hurt of town. I really enjoyed my trip staying with them! The supermarket, the restaurants and everything you need near to the accommodation.
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

My issue was more with Expedia than the property. They assured me it was okay to pay with credit card. Repeatedly. When I arrived it was cash only. When I arrived they had no knowledge of my reservation and said they don’t work with Expedia any more and don’t know why they’re still listed. So I didn’t receive the room I booked; I’m lucky they let me stay at all. The listing said breakfast was included. The property said it was not, but they still gave it to us because of the old listing. My only real issue with the place was that we had to use a bathroom in a hall with a virtually see through door. And there was another guest room in the same hall. But overall, a great visit and kind staff.
Read More
Kendrick
8.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Beautiful hotel with a Cleaning and refreshing pool. But staff boat no English Made things difficult in communicating.
Vladimir
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

I was only for 1 night. The hotel is good, the street around the hotel is not asphalted, location is good.
Kym Adrian
4.0
/10
Reviewed 166 week(s) ago

Hotels.com verified review

No English Spoken. Slept on a sofa bed - not king-size either. Located up a dark backstreet. No mirror in bathroom for shaving. Old paint pot for a bin. Too many items not as advertised.
Joseph
8.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

Good value. A bit hard to find. Nice pool.
victor
8.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

The swimming pool was nice, good room and bathroom.
PHILIP
10.0
/10
Reviewed 377 week(s) ago

Hotels.com verified review

Pleasant stay. Hotel is a short 15 minute walk from the centre of town Room was comfortable and clean Staff very pleasant and helpful The road is a little quiet and dark at night. I didn’t feel threatened but might not be an ideal place to stay for a solo female
Verified traveler
8.0
/10
Reviewed 383 week(s) ago

Hotels.com verified review

Nice double bed nice shower. AC remote without battery, this place is 6 min walk from main road and that small road is poorly lit.
Peter
2.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

Although I booked this great looking hotel in January, when I arrived I was informed that my room was not available and I was offered a room in the basement. This room was like a cellar and not suitable. I was found another hotel room in a hotel with no swimming pool on a busy road and asked to pay extra as it was a central location. I refused to pay extra. I paid the agreed rate and was shown a room that I accepted as It had been about 90 minutes since I had first attempted to check in. The room was in a hotel that was having building work done on it and drilling commenced on the exterior wall to my room as soon as I checked in. Unable to communicate that well with the hotel staff, complaints returned blanked faces and shrugs of shoulders. Breakfast was not served and service to the room or any attempt to communicate with me was zero. Extremely poor service, extremely poor facilities, very poor food, very poor standard for hotels.com
Read More
Reuben
2.0
/10
Reviewed 451 week(s) ago

Expedia Group verified review

I arrived in Chisinau airport at 6 in the morning and took a taxi to this hotel where I had made a reservation a month ahead of time through Orbitz. When I arrived at the hotel, the woman at the front desk looked completely puzzled. She did not speak a single word of English and made it known to me that I wasn't on the book for that day or any other day at all. Having made this reservation a month ahead and wanting to make sure I had a place to stay when I arrived after a grueling 22 hour flight, I was obviously disappointed. The woman kept telling me to wait in Russian, so I waited. And waited and waited. She was very nice and offered me two cups of coffee while I was waiting and allowed me to use their Wi-Fi so I did. After an hour and a half of waiting, I decided that since I really didn't know what I was waiting for and my entire stay in Chisinau was only 1 day anyway, I should stop wasting time and get myself another hotel. So, I made a reservation at another hotel and walked away. I came home to find out that they had charged me $500 for an alleged "no show" reservation which is not only an outright lie but also a total scam! The entire room price would have been $27 had they had a room, been able to keep their end of the bargain and honored my reservation, let alone speak English so they could at least communicate what had gone wrong. They do not deserve to be rewarded for failing to keep their end of the bargain. Do not do business with these shady people!
Read More
Verified traveler
6.0
/10
Reviewed 451 week(s) ago

Hotels.com verified review

Hotel is situated at the center, but in a dark street. If you go out at night, the way back can be unpleasent. There is a nice outdoor pool.
Mustafa
8.0
/10
Reviewed 453 week(s) ago

Hotels.com verified review

Hotel was good and clean, off road parking was great, finding the hotel was impossible, even the local police could not find it
Jenny
2.0
/10
Reviewed 454 week(s) ago

Expedia Group verified review

Bad experience with this hotel. When I made a reservation I asked for a single room with a king bed but got 2 twin beds. I do not recommend this hotel
Oksana
2.0
/10
Reviewed 460 week(s) ago

Expedia Group verified review

The place looks good but that is all. The staff is horrible, incompetent and unprofessional. I booked a room in advance and paid for it with my credit card. When I arrived and tried to check in I was told I owed them the money for my room even though I had a receipt about my previous payment. Instead of accommodating me, girls from front desk were demanding the money and showing extreme rudeness
Read More
Colin
2.0
/10
Reviewed 487 week(s) ago

Hotels.com verified review

My experience at Hotel Edem was described by the one English speaking member of staff as "terrible". I arrived at hotel Edem on October 7 directly from Chisinau airport. At the reception I went to check in whereby the receptionist informed me it was "not possible ". With some difficulty I found the booking on my hotels.com app. and showed it to her. However it made no difference there was still no room for me. The staff made some attempt to find me an alternative hotel but failed to find one. Fortunately I was able to use the app to book and pay for a room at Regency hotel. The staff at Eden booked me a taxi and asked me if I would return tomorrow when the room was available. I said I would. I returned to Hotel Edem on Saturday 8th at 1pm and checked into room 1. I left the hotel 15 minutes to go on a wine tour. I returned at 7 pm wherein entering the hotel I could see my bag packed and sitting in the lobby. The English speaking staff member said "Sorry we had to give your room to someone who had paid in advance". Then she made her "this is terrible" remark . Fortunately there was a room still available at the Regency where I returned. I am still feeling angry that I could be treated in such a cavalier way by a hotels.com approved hotel. It is not a nice experience to arrive in a non EU country like Moldova and to find that you have nowhere to sleep at 11pm on the weekend of a major sporting event. For this to happen twice in the same short stay is "difficult".
Read More
Verified traveler
2.0
/10
Reviewed 511 week(s) ago

Expedia Group verified review

Certainly not the experience I am accustomed to with Expedia or any of the bookings I have had in the past. Upon arrival to Edem Hotel I was told that I was to pay more money than I had reserved it for. The pool was drained, fair enough, it wasn't quite summer yet. But we were looking forward to using the sauna so we requested to see it before paying the ADDITIONAL cost of the ROOM. We were told it was in working order and we could use it, it was only after we had already paid for the room that we were told that it would be another ADDITIONAL cost to use the sauna. Once we saw the room, we knew we had been played as fools. Stained dirty carpet, broken shower (not only the shower head, also the shower door didn't close), sheets that didn't even cover the whole mattresses and the mattresses were so blown out that all you could feel was springs. Worst of all, the breakfast was so dodgy with yogurt that had gone way past off, moldy bread, and cold eggs that you couldn't even eat it.
Read More
Number of reviews per page
20
40