Riad Abaka by Ghali

Welcome could have been better. Rooms were too dim. Room service for cleaning was non existent. Breakfast was okay. Overall staff service could improve.

It was great expeirence, really enjoyed our stay. All the staff was excellent, helping and polite, except Fatima. She was not polite at all and got on our nerves for no reason. The place itself is amazing.

Great location, quite spot within Médina

The Riad was nice and beautiful, maybe softer beds. There was a lot of noise in the streets around the riad in de night.

To be honest, I’m a little mixed on our stay. I expected it to be hard to find but when we finally did, we were told the riad was under construction and were escorted to another riad. We did not get the room that was booked nor did this riad have the features I expected based on all the photos. Since booking I see the photos and descriptions have changed so new guests will not be mislead. The room was fine, however the bed was not as soft as I prefer. The location is easy once you get your bearings. The staff were great with us and very helpful. But other guests had issues that created a disturbance for all inside one evening. This riad is small and very noisy with people in/out. This also impacted sleep. Breakfast was okay but only served 8-10. And by 8, that’s when they start setting up so more like 8;30 before you get food. This caused us to miss one breakfast due to an early tour and we had to inhale our meal to make our other morning tours.

We expected a grand courtyard (pool, nice decor) and a room specified at 38sqm (which was also what I expected from a traditional riad when I stay in Marrakech 10 years ago). When we arrived, we were told that the hotel was "under renovation" (lies). So we were given the "largest" room with one double bed + 1 single bed. It was 12sqm (we brought a measuring tape cos we were trying to buy furniture). There was no place at all to place any suitcase. You can't close the bathroom door cos the single bed was too wide. You can't fully open the main bedroom door cos of the double bed. We demanded hotels.com transfer us to another riad. They couldn't cos we booked "non-refundable" but since I was a GOLD member, they offered a half price voucher. The hotel staff argued it was us who had too much expectations - "We are having renovation so why you don't understand". Their listing never stated they were under renovation. They charge full price. They refused to cancel. Anyway, most hotels used a EUR1=MAD10. These folks have the audacity to convert local taxes / airport pickup / tours at the full exchange. TOTAL CHEATS. The boss owns 2 riads. Riad Ghali's photos were used for this listing instead. For a lot less, you can go to Riad Dar One -- far bigger, grander, better service. This was supposed to be my honeymoon. I cried so hard. On the last she, she rubbed it in by going "Oh we could have transferred you to our other Riad with the big room but we didn't see you." -- ARE YOU SERIOUS??!

This property and the management scammed us. The pictures seen on Expedia and other sites are not of the actual Riad. There is no Spa services or restaurant on site. It's located at a different Riad. There is no 24 hour desk service. Desk clerk leaves at 6pm. Breakfast is from 8-10 not 6 to 11. Beware that the room you book may not be the room they put you in. We booked a four person suite and when we got there was offered two bedrooms on separate floors and was told that our children should sleep on the first floor with us on the second. Also, do not book excursions with this Riad as they have no idea who they are sending you with. We were scammed by the people that took us on the tour to see the waterfall and was told by the clerks at the Riad that the tour guide wasnt theirs and this man was indeed illegal. We were forced to still pay the hotel for the excursion even though we paid the scam artist and when we questioned it, was confronted by management and wasnt allowed to go to the room to check on our children until we paid her. She even threatened to call the police on us if we didnt pay her even tho she still didnt right the wrong for the room situation as we only stayed in one small room where we shared the bed with our children after paying for a suite. We were told by the Riad to talk to Expedia about the issue. Thankfully, we were issued a full refund by Expedia due to this manager scamming and completely disregarding us. BEWARE!!

Really nice, authentic place to stay when in Marrakech. ideally located 5 mins from Jemaa El Fna. Great Staff

Riad Abaka was a wonderful place to stay. The staff are extremely friendly and helpful and were willing to go to great lengths to accommodate us. The room was comfortable and clean and it was very close to the main square and most of the sights. The only drawback was that the airport shuttle was not free as advertised on hotels.com and the wifi was a little slow but manageable.

Imad treated us very good , we had an amazing time. Very good breakfast!

Staffs are good, room is clean the signal of wifi is not good in the room due to the weather good location, cheap

Quiet and quaint hotel in the cut of old Marrakech. Great service and amazing tea. Definitely would come back.

Conveniently located riad in the heart of the medina. Although abbot difficult to navigate to at first, it gets easier once you walk around a bit. Located in a quiet corner, the terrace, small pool, and air conditioned room are a wonderful little oasis to return to after a hot day out in Marrakech. The staff is very welcoming and friendly.

Very well located.Staff are availeble and very kindly.

This Riad offered the perfect hideaway from the crazy market square and busy roads. The hosts were amazing, a different breakfast which was lovely. Beds slightly uncomfortable and the information on the pool is misleading as there is only 1 pool and it's a plunge pool which was a bit disappointed as was really looking forward to a morning swim.

Spacious room. A very accommodating and caring staff. Great location close to the "big square" (like everyone calls it).

It was hard to find due the complicated streets inside the Medina and the entry is situated in an interior street but once you learn the way you will find that the Inn is situated very close to the main attractions, Jemaa el-Fnaa, La Kutubia, The Bahia Palace, etc. They have internet access on the roof terrace and in the ground floor so its not difficult to find WIFI in your room. Excelents breakfast and wondefull guest attention.

Centrally located riad right in the heart of the old town. A calm oasis compared to the hustle and bustle of the streets. Difficult to find at first (definitely book the airport transfer as we would never have found it otherwise, most streets don't have names), but okay once you know where it is. The manager upgraded us for free as we were on our honeymoon, thank you! The staff were friendly and gave us mint tea on arrival. Good, simple breakfast (bread, cakes, pancakes). As with any riad, all rooms are located around the central courtyard so you do hear other guests talking etc, but because it's a small riad it was never a problem. Just bring earplugs if you're a light sleeper.

マラケシュの割と便利な位置にあると思います。スタッフの方は皆優しく、丁寧でした。部屋も綺麗で過ごし良かったです。

Riad très bien placé au coeur de la médina, 300 mètres de la place jemaa el fna. Chambre spacieuse avec terrasse sur le toit