Urban Residences

Service Apartment
8.8
/10
Very Good
1,021 reviews

What Guests Say About Their Stay

Rina m.

10.0
/ 10
We enjoyed staying there, had a nice view from our unit, surrounded by shops, restaurants, and public transportation. The unit is clean with complete facilities.

Donavin

10.0
/ 10
Urban Residents is a gem in the heart of Rotterdam. Huge apartments with floor to ceiling windows plus balcony. Kitchen was fully functional with top of the line appliances. I will definitely stay at Urban Residents again. Tons of shopping and dining options in walking distance.

Fermin

10.0
/ 10
We enjoyed our stay at Urban Residences a lot. Ting Ting and the other receptionists were always very kind and helpful. Location was great and the studio was very spacious for 2 people. Loved the open views. Having a parking facility in the building is certainly a plus and it's cheaper than other nearby parkings.

Robert

10.0
/ 10
The property was great! We were on the 13th floor with a nice corner room that had floor to ceiling windows for a great view. The apartment was clean with modern furnishings. We had a balcony but I wished it would have some chairs on it so you could enjoy sitting out there. We would definitely stay here again!
In the Area
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Hennekijnstraat 104, Rotterdam, Zuid-Holland, Netherlands, 3012 EB

Main Facilities

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Parking
WiFi
Elevator
In Rotterdam (Centrum)
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Urban Residences Address: Map & Location

Hennekijnstraat 104, Rotterdam, Zuid-Holland, Netherlands, 3012 EB
Discover More Places
Lobby Urban Residences
Exterior 2 Urban Residences

Discover More About Urban Residences

General


In Rotterdam (Centrum)

Location


With a stay at Urban Residences, you'll be centrally located in Rotterdam, within a 10-minute drive of Ahoy Rotterdam and Beurs World Trade Center. This aparthotel is 0.3 mi (0.4 km) from De Koopgoot and 0.3 mi (0.4 km) from Stadhuis.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Lijnbaan - 0.1 km / 0.1 mi
Beurs World Trade Center - 0.2 km / 0.1 mi
De Koopgoot - 0.3 km / 0.2 mi
Rotterdam City Theatre - 0.3 km / 0.2 mi
Rotterdamse Schouwburg - 0.4 km / 0.2 mi
Stadhuis - 0.4 km / 0.3 mi
Old Luxor Theater - 0.5 km / 0.3 mi
Jack's Casino - 0.5 km / 0.3 mi
Witte de Withstraat - 0.6 km / 0.4 mi
Destroyed City Sculpture - 0.6 km / 0.4 mi
St. Laurenskerk - 0.6 km / 0.4 mi
De Doelen - 0.7 km / 0.4 mi
Holland Casino Rotterdam - 0.7 km / 0.4 mi
Maritime Museum - 0.7 km / 0.4 mi
Markthal Rotterdam - 0.7 km / 0.4 mi

The nearest airports are:
Rotterdam (RTM-Rotterdam The Hague) - 8.1 km / 5 mi
Amsterdam Airport Schiphol (AMS) - 59.7 km / 37.1 mi

Facilities


Enjoy the recreation opportunities such as bicycles to rent or make use of other amenities including complimentary wireless internet access.

Business Facilities


Featured amenities include express check-out, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Rooms


Make yourself at home in one of the 77 guestrooms, featuring kitchens with refrigerators and ovens. 38-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and separate sitting areas, and housekeeping is provided once per stay.

All facilities in Urban Residences

Entertainment Facility Urban Residences
Entertainment Facility
Lobby Urban Residences
Lobby
Accommodation Services Urban Residences
Accommodation Services
Exterior Urban Residences
Exterior
Others Urban Residences
Others

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Accessible parking
  • Accessible path of travel

Transportation

  • Secure parking
  • Storage
  • Bicycle rental

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Express check-out
  • Multilingual staff

Things to Do

  • Romantic proposal packages

Connectivity

  • Free WiFi

General

  • Parking

Accommodation Policy & General Information in Urban Residences

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 3 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not served at this property.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
15:00 - 21:00
Check-out:
Before 11:00

  • Covered self parking fee: EUR 27.50 per night (in/out privileges)
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, No rollaway/extra beds available, Property uses a professional cleaning service, Parking height restrictions apply, Essential workers only - NO, No alcohol served onsite

General Information

Popular Facilities
Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 21:00 - to 11:00
Available rooms at Urban Residences
77
Number of floors in Urban Residences
19
Another facilities in Urban Residences
Accessible bathroom, Disabled access friendly, Accessible parking, Accessible path of travel, Secure parking

Frequently asked question in Urban Residences

What are available facilities at Urban Residences?
There are top facilites at Urban Residences such as Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Urban Residences?
Check-in time at Urban Residences is staring from 15:00 - 21:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Urban Residences?
Urban Residences is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Urban Residences have?
Urban Residences has 19 floors.
How many rooms are available at Urban Residences?
Urban Residences has 77 rooms in total.
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More Reviews from Other Guests in Urban Residences

Overall Ratings & Reviews Urban Residences

Traveloka (6)
Other sources (1,015)
8.8
Very Good
From 1,015 reviews
Cleanliness

8.4

Room Comfort

9.2

Location

9.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Urban Residences

Number of reviews per page
20
40
Top reviews
Johnny
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Large tile in bathroom missing. Lots of door handles have banged up the walls and doors. Stains in the kitchen. Minimal amenities -- no dish soap or sponge. Beautiful view. The glass paintings were nice.
Ema
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The shower in the bathroom was a bit dirty and not very clean. The studio as a whole was very good, with a few minor drawbacks. But overall it was great.
Dana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean rooms and common areas
Tunu
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

- Clarity about deposit prior to booking! - Staff were very friendly and understanding - considering how spacious the rooms are and how nice the kitchens are, the rooms rooms themselves are in serious need of maintenance and repairs. Cracks on the floors are concerning, curtains are dirty & even the bedsheet was seriously stained
Read More
Frank
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

excEllent facilities & location
Yvette
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Location is absolutely great, smack in the middle of downtown with everything you need within walking distance. The property itself is ok (the people at the front desk are great). We stayed for more than 2 weeks so the cleaning was a bit dubious. We checked in early because the room was supposedly ready, but the bed wasn’t done for instance. One of the cleaning days no one came so needed to ask for that. They also gave 1 set of towels even though it says they’re supposed to give 2. The pressure of the shower is seriously low, the microwave wasn’t working. Used the laundry. It’s good enough but not great. It could be so much better but maybe it was the unit we had (corner on the 7th).
Read More
Dana
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Central location. And big apartment
Shogun
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff were very friendly and helpful. Issues with room included, while you could open the door once I was shown, the door handle is actually broken. The heating in the room didn't t work properly. The staff said they had a technician look at it but I don't really think it was fixed as the room remained cold. There were water stains and mould in the shower, one of the sliding doors in the kitchen cupboard was hard to push, the sliding table in the bed slide table on the right hand side of the bed is broken. Having said that the apartment appeared to be clean. Some addition cleaning products would be useful such as a broom an dustpan and brush would be a useful addition.
Read More
Bradley
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

This is a good property with high end furnishing. My only message to the owners is to keep up with maintaining the property by painting walls and touching things up to match the high quality of the furnishings. Loved having access to laundry room. Staff were Ok, but a bit ambivalent compared to other places I have stayed.
Kiem
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Balcony views were great from the front in the back so so because of ongoing construction.
Sylvie
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

L’appartement est grand et confortable. Les rideaux n’étaient pas propres (incluant ceux de la salle de bain) et plusieurs crochets de ceux-ci étaient décrochés. Ça donne un aspect négligé à l’appartement. Il y avait des taches sur le fauteuil. On a apprécié le local à vélo. La salle de lavage serait plus appropriée à l’étage (sans les appâts à souris…)
Read More
Kevin
icon-Leisure
Leisure
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Good location. Otherwise wouldn’t stay here again.
Denise
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Stylish, modern and very clean property., well located for the train station and shopping. Polite, friendly staff, however, we reported a fault in our apartment at 11am and they promised to sort it before the evening. Unfortunately upon our return at 6pm they had not even been to inspect it. They were very apologetic and sorted it immediately, which was greatly appreciated.
Read More
David
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

I do not know even where to start, did the suggested checkin on line so it’s quicker, that would be a no, not quick at all. We got “upgraded” to an apartment that was so disappointing - cracked floor with duct tape on some spots; shower made a super big puddle on our floor which we reported and a guy came to say he’d be back to chalk it and give us more towels as we used all ours to mop it up and neither happened; room was so hot and the fan available only stayed on for a bit, you’d have to wind it up again several times a night. I would not recommend
Read More
Donavin
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Urban Residents is a gem in the heart of Rotterdam. Huge apartments with floor to ceiling windows plus balcony. Kitchen was fully functional with top of the line appliances. I will definitely stay at Urban Residents again. Tons of shopping and dining options in walking distance.
SIMON
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Amazing view from the 19th floor balcony. Staff very helpful.
Fermin
icon-Business
Business
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

We enjoyed our stay at Urban Residences a lot. Ting Ting and the other receptionists were always very kind and helpful. Location was great and the studio was very spacious for 2 people. Loved the open views. Having a parking facility in the building is certainly a plus and it's cheaper than other nearby parkings.
Bader
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The apartment's furniture is old, stained, dirty, and smells bad. The place is full of insects. There is no air conditioning or ventilation in the apartment. The place is deplorable. The elevators are always busy, and there are only two used by the residents and workers. I do not advise anyone to book.
regilio
icon-Business Family
Business Family
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Rooms not cleaned well
regilio
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Was not to bad
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Urban Residences

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Urban Residences

Traveloka (6)
Other sources (1,015)
8.8
Very Good
From 1,015 reviews
Cleanliness

8.4

Room Comfort

9.2

Location

9.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Urban Residences

Number of reviews per page
20
40
Top reviews
Johnny
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Large tile in bathroom missing. Lots of door handles have banged up the walls and doors. Stains in the kitchen. Minimal amenities -- no dish soap or sponge. Beautiful view. The glass paintings were nice.
Ema
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The shower in the bathroom was a bit dirty and not very clean. The studio as a whole was very good, with a few minor drawbacks. But overall it was great.
Dana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean rooms and common areas
Tunu
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

- Clarity about deposit prior to booking! - Staff were very friendly and understanding - considering how spacious the rooms are and how nice the kitchens are, the rooms rooms themselves are in serious need of maintenance and repairs. Cracks on the floors are concerning, curtains are dirty & even the bedsheet was seriously stained
Read More
Frank
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

excEllent facilities & location
Yvette
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Location is absolutely great, smack in the middle of downtown with everything you need within walking distance. The property itself is ok (the people at the front desk are great). We stayed for more than 2 weeks so the cleaning was a bit dubious. We checked in early because the room was supposedly ready, but the bed wasn’t done for instance. One of the cleaning days no one came so needed to ask for that. They also gave 1 set of towels even though it says they’re supposed to give 2. The pressure of the shower is seriously low, the microwave wasn’t working. Used the laundry. It’s good enough but not great. It could be so much better but maybe it was the unit we had (corner on the 7th).
Read More
Dana
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Central location. And big apartment
Shogun
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff were very friendly and helpful. Issues with room included, while you could open the door once I was shown, the door handle is actually broken. The heating in the room didn't t work properly. The staff said they had a technician look at it but I don't really think it was fixed as the room remained cold. There were water stains and mould in the shower, one of the sliding doors in the kitchen cupboard was hard to push, the sliding table in the bed slide table on the right hand side of the bed is broken. Having said that the apartment appeared to be clean. Some addition cleaning products would be useful such as a broom an dustpan and brush would be a useful addition.
Read More
Bradley
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

This is a good property with high end furnishing. My only message to the owners is to keep up with maintaining the property by painting walls and touching things up to match the high quality of the furnishings. Loved having access to laundry room. Staff were Ok, but a bit ambivalent compared to other places I have stayed.
Kiem
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Balcony views were great from the front in the back so so because of ongoing construction.
Sylvie
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

L’appartement est grand et confortable. Les rideaux n’étaient pas propres (incluant ceux de la salle de bain) et plusieurs crochets de ceux-ci étaient décrochés. Ça donne un aspect négligé à l’appartement. Il y avait des taches sur le fauteuil. On a apprécié le local à vélo. La salle de lavage serait plus appropriée à l’étage (sans les appâts à souris…)
Read More
Kevin
icon-Leisure
Leisure
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Good location. Otherwise wouldn’t stay here again.
Denise
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Stylish, modern and very clean property., well located for the train station and shopping. Polite, friendly staff, however, we reported a fault in our apartment at 11am and they promised to sort it before the evening. Unfortunately upon our return at 6pm they had not even been to inspect it. They were very apologetic and sorted it immediately, which was greatly appreciated.
Read More
David
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

I do not know even where to start, did the suggested checkin on line so it’s quicker, that would be a no, not quick at all. We got “upgraded” to an apartment that was so disappointing - cracked floor with duct tape on some spots; shower made a super big puddle on our floor which we reported and a guy came to say he’d be back to chalk it and give us more towels as we used all ours to mop it up and neither happened; room was so hot and the fan available only stayed on for a bit, you’d have to wind it up again several times a night. I would not recommend
Read More
Donavin
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Urban Residents is a gem in the heart of Rotterdam. Huge apartments with floor to ceiling windows plus balcony. Kitchen was fully functional with top of the line appliances. I will definitely stay at Urban Residents again. Tons of shopping and dining options in walking distance.
SIMON
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Amazing view from the 19th floor balcony. Staff very helpful.
Fermin
icon-Business
Business
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

We enjoyed our stay at Urban Residences a lot. Ting Ting and the other receptionists were always very kind and helpful. Location was great and the studio was very spacious for 2 people. Loved the open views. Having a parking facility in the building is certainly a plus and it's cheaper than other nearby parkings.
Bader
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The apartment's furniture is old, stained, dirty, and smells bad. The place is full of insects. There is no air conditioning or ventilation in the apartment. The place is deplorable. The elevators are always busy, and there are only two used by the residents and workers. I do not advise anyone to book.
regilio
icon-Business Family
Business Family
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Rooms not cleaned well
regilio
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Was not to bad
Number of reviews per page
20
40