Urban Residences

Apartments
8.8
/10
Very Good
1,021 reviews

What Guests Say About Their Stay

Rina m.

10.0
/ 10
We enjoyed staying there, had a nice view from our unit, surrounded by shops, restaurants, and public transportation. The unit is clean with complete facilities.

Donavin

10.0
/ 10
Urban Residents is a gem in the heart of Rotterdam. Huge apartments with floor to ceiling windows plus balcony. Kitchen was fully functional with top of the line appliances. I will definitely stay at Urban Residents again. Tons of shopping and dining options in walking distance.

Fermin

10.0
/ 10
We enjoyed our stay at Urban Residences a lot. Ting Ting and the other receptionists were always very kind and helpful. Location was great and the studio was very spacious for 2 people. Loved the open views. Having a parking facility in the building is certainly a plus and it's cheaper than other nearby parkings.

Robert

10.0
/ 10
The property was great! We were on the 13th floor with a nice corner room that had floor to ceiling windows for a great view. The apartment was clean with modern furnishings. We had a balcony but I wished it would have some chairs on it so you could enjoy sitting out there. We would definitely stay here again!
In the Area
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Hennekijnstraat 104, Rotterdam, Zuid-Holland, Netherlands, 3012 EB

Main Facilities

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WiFi
Elevator
Staying at Urban Residences is a good choice when you are visiting Rotterdam.
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What's around Urban Residences

Hennekijnstraat 104, Rotterdam, Zuid-Holland, Netherlands, 3012 EB
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Discover More About Urban Residences

Location


Staying at Urban Residences is a good choice when you are visiting Rotterdam.

About Urban Residences

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Urban Residences is a apartment with great comfort and excellent service according to most apartment's guests.

Get precious and unforgettable moment during your stay at Urban Residences.

All facilities in Urban Residences

Others Urban Residences
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Hotel Services

  • Luggage storage
  • Express check-out
  • Multilingual staff
  • Front desk
  • Laundry service

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Parking
  • Parking (surcharge)

Things to Do

  • Romantic proposal packages

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Urban Residences

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Covered self parking fee: EUR 27.50 per night (in/out privileges)
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 500 per accommodation, per stay
  • Breakage deposit: EUR 500 per stay
  • An effective city/local tax rate of 6.50 percent will be charged

We have included all charges provided to us by the property.

The listed deposit applies to Penthouse bookings. The deposit is EUR 500 per stay for Apartments and EUR 300 per stay for Studios.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • Guests must contact this property in advance to reserve high chair
  • This property accepts credit cards and debit cards; cash is not accepted
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests may request two single beds instead of one double bed. Additional fees apply.
  • If unable to provide a valid credit card at check-in, the general deposit is required in cash for penthouse bookings. A cash deposit of EUR 150 applies for studio bookings, and EUR 300 applies for apartment bookings.

The front desk is open daily from 9:00 AM - 9:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Quiet hours are enforced at the property from 11:00 PM to 8:00 AM. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Each guest, including children, must present valid government-issued ID at check-in. This property accepts families and couples only for apartment bookings.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
15:00 - 21:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 21:00 - to 11:00
Available rooms at Urban Residences
77
Number of floors in Urban Residences
19
Another facilities in Urban Residences
Luggage storage, Express check-out, Multilingual staff, Front desk, Laundry service

Frequently asked question in Urban Residences

What are available facilities at Urban Residences?
There are top facilites at Urban Residences such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Urban Residences?
The standard check-in time at Urban Residences is starting from 15:00 - 21:00 while the latest check-out time is at Before 11:00
What is the star rating of Urban Residences?
Urban Residences is a 4.0-star hotel.
How many floors does Urban Residences have?
Urban Residences has 19 floors.
How many rooms are available at Urban Residences?
Urban Residences has 77 rooms in total.
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More Reviews from Other Guests in Urban Residences

Overall Ratings & Reviews Urban Residences

Traveloka (6)
Other sources (1,015)
8.8
Very Good
From 1,015 reviews
Cleanliness

8.4

Room Comfort

9.2

Location

9.6

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Urban Residences

Number of reviews per page
20
40
Top reviews
Ema
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The shower in the bathroom was a bit dirty and not very clean. The studio as a whole was very good, with a few minor drawbacks. But overall it was great.
Dana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean rooms and common areas
Tunu
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

- Clarity about deposit prior to booking! - Staff were very friendly and understanding - considering how spacious the rooms are and how nice the kitchens are, the rooms rooms themselves are in serious need of maintenance and repairs. Cracks on the floors are concerning, curtains are dirty & even the bedsheet was seriously stained
Read More
Frank
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

excEllent facilities & location
Yvette
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Location is absolutely great, smack in the middle of downtown with everything you need within walking distance. The property itself is ok (the people at the front desk are great). We stayed for more than 2 weeks so the cleaning was a bit dubious. We checked in early because the room was supposedly ready, but the bed wasn’t done for instance. One of the cleaning days no one came so needed to ask for that. They also gave 1 set of towels even though it says they’re supposed to give 2. The pressure of the shower is seriously low, the microwave wasn’t working. Used the laundry. It’s good enough but not great. It could be so much better but maybe it was the unit we had (corner on the 7th).
Read More
Dana
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Central location. And big apartment
Shogun
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff were very friendly and helpful. Issues with room included, while you could open the door once I was shown, the door handle is actually broken. The heating in the room didn't t work properly. The staff said they had a technician look at it but I don't really think it was fixed as the room remained cold. There were water stains and mould in the shower, one of the sliding doors in the kitchen cupboard was hard to push, the sliding table in the bed slide table on the right hand side of the bed is broken. Having said that the apartment appeared to be clean. Some addition cleaning products would be useful such as a broom an dustpan and brush would be a useful addition.
Read More
Bradley
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

This is a good property with high end furnishing. My only message to the owners is to keep up with maintaining the property by painting walls and touching things up to match the high quality of the furnishings. Loved having access to laundry room. Staff were Ok, but a bit ambivalent compared to other places I have stayed.
Kiem
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Balcony views were great from the front in the back so so because of ongoing construction.
Sylvie
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

L’appartement est grand et confortable. Les rideaux n’étaient pas propres (incluant ceux de la salle de bain) et plusieurs crochets de ceux-ci étaient décrochés. Ça donne un aspect négligé à l’appartement. Il y avait des taches sur le fauteuil. On a apprécié le local à vélo. La salle de lavage serait plus appropriée à l’étage (sans les appâts à souris…)
Read More
Kevin
icon-Leisure
Leisure
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Good location. Otherwise wouldn’t stay here again.
Denise
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Stylish, modern and very clean property., well located for the train station and shopping. Polite, friendly staff, however, we reported a fault in our apartment at 11am and they promised to sort it before the evening. Unfortunately upon our return at 6pm they had not even been to inspect it. They were very apologetic and sorted it immediately, which was greatly appreciated.
Read More
David
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I do not know even where to start, did the suggested checkin on line so it’s quicker, that would be a no, not quick at all. We got “upgraded” to an apartment that was so disappointing - cracked floor with duct tape on some spots; shower made a super big puddle on our floor which we reported and a guy came to say he’d be back to chalk it and give us more towels as we used all ours to mop it up and neither happened; room was so hot and the fan available only stayed on for a bit, you’d have to wind it up again several times a night. I would not recommend
Read More
Donavin
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Urban Residents is a gem in the heart of Rotterdam. Huge apartments with floor to ceiling windows plus balcony. Kitchen was fully functional with top of the line appliances. I will definitely stay at Urban Residents again. Tons of shopping and dining options in walking distance.
SIMON
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Amazing view from the 19th floor balcony. Staff very helpful.
Fermin
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

We enjoyed our stay at Urban Residences a lot. Ting Ting and the other receptionists were always very kind and helpful. Location was great and the studio was very spacious for 2 people. Loved the open views. Having a parking facility in the building is certainly a plus and it's cheaper than other nearby parkings.
Bader
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The apartment's furniture is old, stained, dirty, and smells bad. The place is full of insects. There is no air conditioning or ventilation in the apartment. The place is deplorable. The elevators are always busy, and there are only two used by the residents and workers. I do not advise anyone to book.
regilio
icon-Business Family
Business Family
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Rooms not cleaned well
regilio
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Was not to bad
Sergey
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Nice property. Incredible view from penthouse. Matress not comfortable need some improvement other wise nice stay.
Number of reviews per page
20
40

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Others 4 Urban Residences

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Urban Residences

Traveloka (6)
Other sources (1,015)
8.8
Very Good
From 1,015 reviews
Cleanliness

8.4

Room Comfort

9.2

Location

9.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Urban Residences

Number of reviews per page
20
40
Top reviews
Ema
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The shower in the bathroom was a bit dirty and not very clean. The studio as a whole was very good, with a few minor drawbacks. But overall it was great.
Dana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean rooms and common areas
Tunu
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

- Clarity about deposit prior to booking! - Staff were very friendly and understanding - considering how spacious the rooms are and how nice the kitchens are, the rooms rooms themselves are in serious need of maintenance and repairs. Cracks on the floors are concerning, curtains are dirty & even the bedsheet was seriously stained
Read More
Frank
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

excEllent facilities & location
Yvette
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Location is absolutely great, smack in the middle of downtown with everything you need within walking distance. The property itself is ok (the people at the front desk are great). We stayed for more than 2 weeks so the cleaning was a bit dubious. We checked in early because the room was supposedly ready, but the bed wasn’t done for instance. One of the cleaning days no one came so needed to ask for that. They also gave 1 set of towels even though it says they’re supposed to give 2. The pressure of the shower is seriously low, the microwave wasn’t working. Used the laundry. It’s good enough but not great. It could be so much better but maybe it was the unit we had (corner on the 7th).
Read More
Dana
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Central location. And big apartment
Shogun
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff were very friendly and helpful. Issues with room included, while you could open the door once I was shown, the door handle is actually broken. The heating in the room didn't t work properly. The staff said they had a technician look at it but I don't really think it was fixed as the room remained cold. There were water stains and mould in the shower, one of the sliding doors in the kitchen cupboard was hard to push, the sliding table in the bed slide table on the right hand side of the bed is broken. Having said that the apartment appeared to be clean. Some addition cleaning products would be useful such as a broom an dustpan and brush would be a useful addition.
Read More
Bradley
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

This is a good property with high end furnishing. My only message to the owners is to keep up with maintaining the property by painting walls and touching things up to match the high quality of the furnishings. Loved having access to laundry room. Staff were Ok, but a bit ambivalent compared to other places I have stayed.
Kiem
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Balcony views were great from the front in the back so so because of ongoing construction.
Sylvie
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

L’appartement est grand et confortable. Les rideaux n’étaient pas propres (incluant ceux de la salle de bain) et plusieurs crochets de ceux-ci étaient décrochés. Ça donne un aspect négligé à l’appartement. Il y avait des taches sur le fauteuil. On a apprécié le local à vélo. La salle de lavage serait plus appropriée à l’étage (sans les appâts à souris…)
Read More
Kevin
icon-Leisure
Leisure
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Good location. Otherwise wouldn’t stay here again.
Denise
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Stylish, modern and very clean property., well located for the train station and shopping. Polite, friendly staff, however, we reported a fault in our apartment at 11am and they promised to sort it before the evening. Unfortunately upon our return at 6pm they had not even been to inspect it. They were very apologetic and sorted it immediately, which was greatly appreciated.
Read More
David
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I do not know even where to start, did the suggested checkin on line so it’s quicker, that would be a no, not quick at all. We got “upgraded” to an apartment that was so disappointing - cracked floor with duct tape on some spots; shower made a super big puddle on our floor which we reported and a guy came to say he’d be back to chalk it and give us more towels as we used all ours to mop it up and neither happened; room was so hot and the fan available only stayed on for a bit, you’d have to wind it up again several times a night. I would not recommend
Read More
Donavin
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Urban Residents is a gem in the heart of Rotterdam. Huge apartments with floor to ceiling windows plus balcony. Kitchen was fully functional with top of the line appliances. I will definitely stay at Urban Residents again. Tons of shopping and dining options in walking distance.
SIMON
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Amazing view from the 19th floor balcony. Staff very helpful.
Fermin
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

We enjoyed our stay at Urban Residences a lot. Ting Ting and the other receptionists were always very kind and helpful. Location was great and the studio was very spacious for 2 people. Loved the open views. Having a parking facility in the building is certainly a plus and it's cheaper than other nearby parkings.
Bader
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The apartment's furniture is old, stained, dirty, and smells bad. The place is full of insects. There is no air conditioning or ventilation in the apartment. The place is deplorable. The elevators are always busy, and there are only two used by the residents and workers. I do not advise anyone to book.
regilio
icon-Business Family
Business Family
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Rooms not cleaned well
regilio
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Was not to bad
Sergey
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Nice property. Incredible view from penthouse. Matress not comfortable need some improvement other wise nice stay.
Number of reviews per page
20
40