Quest Nelson

Service Apartment
8.8
/10
Very Good
429 reviews

What Guests Say About Their Stay

Colette

10.0
/ 10
We had an unexpected late check in and early go and couldn’t have been more helpful with everything!

Ajnesh

10.0
/ 10
The staff were very accommodating and the check in was quick and hassle- free. The room was clean and was with everything we need except for the body lotion. There was an elderly guest lady who fell in front of the hotel due to uneven surface, which I believe the management should look at as she tripped and ended up having a deep cut on her forehead. This is a health and safety hazard that they should give importance to. Also, there were no available first aid kits on site. The male Receptionist was amazing as he helped us with what we need during the emergency as my partner and I were both Nurses. He also helped us in jump starting our car. First aid training I guess is important just to be able to know what to do in emergency cases like fall. It was our first time in Nelson and definitely would love to come back and stay at Quest again. Thank you for the wonderful service ❤️

Ian

10.0
/ 10
Strongly recommend this hotel in the centre of Nelson right downtown with lots of restaurants in walking distance. Staff was extremely friendly. Rooms are large and clean.
In the Area
See Map
108-110 Collingwood Street, Nelson City, Nelson, New Zealand, 7010

Main Facilities

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Parking
WiFi
Elevator
Quest Nelson is a accommodation is located at Nelson City.
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Quest Nelson Address: Map & Location

108-110 Collingwood Street, Nelson City, Nelson, New Zealand, 7010
Discover More Places
Lobby Quest Nelson
Lobby 2 Quest Nelson

Discover More About Quest Nelson

Location


Quest Nelson is a accommodation is located at Nelson City.

About Quest Nelson

From business event to corporate gathering, Quest Nelson provides complete services and facilities that you and your colleagues need.

Quest Nelson is a accommodation with great comfort and excellent service according to most accommodation's guests.

With all facilities offered, Quest Nelson is the right place to stay.

All facilities in Quest Nelson

Functional Hall Quest Nelson
Functional Hall
Common Space Quest Nelson
Common Space
Lobby Quest Nelson
Lobby
Accommodation Services Quest Nelson
Accommodation Services
Exterior Quest Nelson
Exterior

Public Facilities

  • Parking
  • Smoke-free area
  • Elevator

Transportation

  • Storage
  • Limited parking

General

  • Reception hall
  • Parking

Accessibilty

  • Disabled access friendly
  • Accessible parking

Hotel Services

  • Laundry service
  • Express check-out

Business Facilities

  • Business facilities
  • Business facilities

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Quest Nelson

Important Note
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00

  • Uncovered self parking fee: NZD 15.00 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, Events/parties not allowed, By ocean, Beach nearby, Essential workers only - NO, Guest will receive an email before arrival 48 hours, Guests will receive an email with special check-in instructions

General Information

Popular Facilities
Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 10:00
Available rooms at Quest Nelson
40
Number of floors in Quest Nelson
5
Another facilities in Quest Nelson
Smoke-free area, Storage, Limited parking, Reception hall, Disabled access friendly

Frequently asked question in Quest Nelson

What are available facilities at Quest Nelson?
There are top facilites at Quest Nelson such as Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Quest Nelson?
Check-in time at Quest Nelson is staring from From 14:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Quest Nelson?
Quest Nelson is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Quest Nelson have?
Quest Nelson has 5 floors.
How many rooms are available at Quest Nelson?
Quest Nelson has 40 rooms in total.
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More Reviews from Other Guests in Quest Nelson

8.8
Very Good
From 429 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

10.0

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Quest Nelson

Number of reviews per page
20
40
Top reviews
Michelle
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beware of Quest Nelson, they will charge your credit card after you leave without any notification for 'additional cleaning'. This was the second time my partner and I stayed at Quest Nelson (this time it was for 5 nights), we were clean and respectful of the space as we always are, and after checking out we discovered an additional unexplained charge on our credit card. After emailing reception to enquire, thinking it was an error, Quest Nelson informed us of an additional night's charge to to 'extra cleaning required', and when we requested additional information to substantiate the claim, they completely avoided any response. Separately, my partner was involved in an accident and required crutches so we booked an accessible room. On the day he was coming out of the hospital I asked reception to inform the cleaning staff that there were a lot of items (rubbish, vacuum cleaner, rollaway bed etc) that was blocking the hallway and a potential trip hazard, and asked the hallway be clear for when we return to our room. That request was taken on board for that first day, however every subsequent day, there continued to be items in the hallway blocking easy access to the room. Overall, I am disappointed in Quest Nelson and would recommend you avoid them as our experience has been just awful.
Read More
Colette
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had an unexpected late check in and early go and couldn’t have been more helpful with everything!
Ajnesh
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff were very accommodating and the check in was quick and hassle- free. The room was clean and was with everything we need except for the body lotion. There was an elderly guest lady who fell in front of the hotel due to uneven surface, which I believe the management should look at as she tripped and ended up having a deep cut on her forehead. This is a health and safety hazard that they should give importance to. Also, there were no available first aid kits on site. The male Receptionist was amazing as he helped us with what we need during the emergency as my partner and I were both Nurses. He also helped us in jump starting our car. First aid training I guess is important just to be able to know what to do in emergency cases like fall. It was our first time in Nelson and definitely would love to come back and stay at Quest again. Thank you for the wonderful service ❤️
Read More
Norma
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was fine
helen
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

When we arrived reception was closed and asked to see reception in morning.. I left my car in the car park as inline said parking available. On meeting a male colleague in the morning he was quite rude and unhelpful around the parking as I had booked through a 3rd party.. and couldn’t use the car park. What he failed to explain was that there was ample free parking on the road for an hour or overnight in the public car park which we found out by asking a local cafe owner..
Read More
Ian
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Strongly recommend this hotel in the centre of Nelson right downtown with lots of restaurants in walking distance. Staff was extremely friendly. Rooms are large and clean.
James
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Unfortunately the room was not ready on check in. Check in was 2pm room was not ready till 2:30pm. Room was not serviced by the time we got back from a day out. We got back at approx 2:30pm and rooms were still being cleaned on our floor. As we were tired we told the house keeping staff not to worry about our room as we didn't want to have to wait before we could relax. Insufficient parking for a hotel of this size. We had to opt for a parking lot behind the hotel, having to walk back and forth in the rain was quite annoying.
Read More
Alice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Had everything you neede. Loved the laundry in the apartment
Shayne
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Spotless tidy good sized room, well located right in the edge of the CBD
Tracy
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Convient location clean and tidy
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room was spotless and well situated for day trips from Nelson
Corey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

great location, clean, friendly staff,
Shai
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Feels brand new, great location, great condition.
Christine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

In a fantastic location. The room had everything you could need, including kettle, toaster, microwave, fridge, dishwasher, washing machine, iron etc. I'd definitely recommend Quest Nelson.
Georgina
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Everything was great
Brian
icon-
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Friendly staff, excellent location, comfortable and spacious room. Washer and dryer a big plus.
Angela
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very nice place and location.
Lyndon J
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Clean with kitchen and laundry. Perfect location, and quiet.
Alison
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Nice room and comfortable bed. A bit noisy at times outside. Also the layout of our particular apartment was a bit weird.
Karyn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great location and walkable to everything we wanted. Convenient parking out front, and room was comfortable and perfectly appointed for a longer stay. Would definitely book again.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Quest Nelson

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 429 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

10.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Quest Nelson

Number of reviews per page
20
40
Top reviews
Michelle
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beware of Quest Nelson, they will charge your credit card after you leave without any notification for 'additional cleaning'. This was the second time my partner and I stayed at Quest Nelson (this time it was for 5 nights), we were clean and respectful of the space as we always are, and after checking out we discovered an additional unexplained charge on our credit card. After emailing reception to enquire, thinking it was an error, Quest Nelson informed us of an additional night's charge to to 'extra cleaning required', and when we requested additional information to substantiate the claim, they completely avoided any response. Separately, my partner was involved in an accident and required crutches so we booked an accessible room. On the day he was coming out of the hospital I asked reception to inform the cleaning staff that there were a lot of items (rubbish, vacuum cleaner, rollaway bed etc) that was blocking the hallway and a potential trip hazard, and asked the hallway be clear for when we return to our room. That request was taken on board for that first day, however every subsequent day, there continued to be items in the hallway blocking easy access to the room. Overall, I am disappointed in Quest Nelson and would recommend you avoid them as our experience has been just awful.
Read More
Colette
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had an unexpected late check in and early go and couldn’t have been more helpful with everything!
Ajnesh
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff were very accommodating and the check in was quick and hassle- free. The room was clean and was with everything we need except for the body lotion. There was an elderly guest lady who fell in front of the hotel due to uneven surface, which I believe the management should look at as she tripped and ended up having a deep cut on her forehead. This is a health and safety hazard that they should give importance to. Also, there were no available first aid kits on site. The male Receptionist was amazing as he helped us with what we need during the emergency as my partner and I were both Nurses. He also helped us in jump starting our car. First aid training I guess is important just to be able to know what to do in emergency cases like fall. It was our first time in Nelson and definitely would love to come back and stay at Quest again. Thank you for the wonderful service ❤️
Read More
Norma
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was fine
helen
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

When we arrived reception was closed and asked to see reception in morning.. I left my car in the car park as inline said parking available. On meeting a male colleague in the morning he was quite rude and unhelpful around the parking as I had booked through a 3rd party.. and couldn’t use the car park. What he failed to explain was that there was ample free parking on the road for an hour or overnight in the public car park which we found out by asking a local cafe owner..
Read More
Ian
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Strongly recommend this hotel in the centre of Nelson right downtown with lots of restaurants in walking distance. Staff was extremely friendly. Rooms are large and clean.
James
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Unfortunately the room was not ready on check in. Check in was 2pm room was not ready till 2:30pm. Room was not serviced by the time we got back from a day out. We got back at approx 2:30pm and rooms were still being cleaned on our floor. As we were tired we told the house keeping staff not to worry about our room as we didn't want to have to wait before we could relax. Insufficient parking for a hotel of this size. We had to opt for a parking lot behind the hotel, having to walk back and forth in the rain was quite annoying.
Read More
Alice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Had everything you neede. Loved the laundry in the apartment
Shayne
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Spotless tidy good sized room, well located right in the edge of the CBD
Tracy
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Convient location clean and tidy
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room was spotless and well situated for day trips from Nelson
Corey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

great location, clean, friendly staff,
Shai
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Feels brand new, great location, great condition.
Christine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

In a fantastic location. The room had everything you could need, including kettle, toaster, microwave, fridge, dishwasher, washing machine, iron etc. I'd definitely recommend Quest Nelson.
Georgina
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Everything was great
Brian
icon-
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Friendly staff, excellent location, comfortable and spacious room. Washer and dryer a big plus.
Angela
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very nice place and location.
Lyndon J
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Clean with kitchen and laundry. Perfect location, and quiet.
Alison
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Nice room and comfortable bed. A bit noisy at times outside. Also the layout of our particular apartment was a bit weird.
Karyn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great location and walkable to everything we wanted. Convenient parking out front, and room was comfortable and perfectly appointed for a longer stay. Would definitely book again.
Number of reviews per page
20
40