Grand Hotel Terminus

Beautiful building,original wood panels and arts

Room was shabby. No heat in the room. Bathtub/shower was a slipping hazard. Door didn’t lock properly. On the bright side, good location and breakfast.

The staff is super nice and professional. The check in and check out is smooth. But the room rate is unjustifiably too high

The hotel was in a convenient location, but unfortunately not worth the price. The walls were paper thin, so we were kept up all night by noise from a neighboring room. We also stayed at the hotel specifically because of the hotel bar, which was massively overrated.

- noisy due to concerts on both nights we stayed there, - locker in the room did not work - had to ask twice to get the towels replaced/beds done

We were only here one night, but it was a nice stay. The hotel is very nice and comfortable. They had a complimentary coffee bar set up which a very nice touch. We had an early train to catch the next morning, so the hotel provided us with breakfast bags since we would miss the included breakfast. The bags had plenty of food including yogurt, a sandwich , fruit and juice. The train station was just across the street from the hotel.

Excellent

We booked four twin rooms and they were all very different in regards to size, outlook and comfort. Size was a big factor as we, as a couple, could not fit easily into the room with 2 people and two large cases. One of our party had a room where the windows would barely open and the room remained too warm, whereas ours opened freely and and we had a lovely cool breeze through open windows. The rooms were clean and well maintained. Reception staff were open to us changing rooms when available. But this is a busy hotel, so changes were not a given. The breakfast room was large and the quality of the food was high. We also had dinner in the restaurant twice. The first night the food and service was spot on - the second night one main dinner had to be sent back as the fish didn't taste quite 'right'. Three other meals were incomplete (none of the delicious potatoes that we had on night one) Simon the waiter handled the issue with calmness and efficiency and solved the issues immediately. The chef must have had a bad night that second visit? Overall we'd recommend the hotel for location, ambience, cleanliness and the staff- who were efficient and friendly.

Lovely hotel with very helpful staff. Location very convenient as directly outside the train station and easy 20 min taxi ride to the airport.

The hotel has been updated but still possesses old world charm. It is elegant yet functional. For people who appreciate style and classy fixtures and art, this is the place for you.

Nice hotel and comfortable room, great location next to main railway station. The staff at reception checked me into the villa next door, this was quite quaint but meant I had to carry my 2 suitcases through the garden and up a narrow staircase to the second floor. Not very convenient for a single female traveler. The room was big, the bathroom tiny, in the shower you gad to watch not to hit the declining ceiling. Breakfast buffet was ok but felt a bit like a dining hall with tables in rows.

We booked the grand terminus room. The room was tiny without any basic facility like water kettle and complementary coffee or tea. I would not recommend this costly but really poorly maintained hotel to anyone.

Room was unbearably warm and stuffy, though it was only 64 degrees outside. Tiny bathroom smelled musty. Rude employees.

Great ambiance, helpful staff, and tasty breakfast.

Location mattered to me on this trip because I was carrying heavy bags so it made sense that once the train let us off at the Bergen station, the hotel was only a few steps away outside the street. It was a rainy day as well (and Bergen is known for rain) and therefore the ability for me and my friend to just walk across the street with our heavy bags was a great choice for us. The hotel is also within walking distance to the harbor where you can take your traditional fjord cruise. Second important thing: the breakfast buffet is great and there was no point in booking a hotel that didn't offer a breakfast buffet. Dining out in Bergen is expensive, you might as well factor in one important perk, the morning buffet. The room itself was a bit small for two people and the beds were barely cots, not the most comfortable I've ever stayed in, but having said that, we didn't spend much time inside the room. And the gym is a small but workable one as well. So location and buffet won out and did well for us in this case.

Great location, great breakfast and helpful friendly staff.

Beautiful hotel, amazing breakfast!

Spacious rooms and a great location close to Bergen train station. Classy hotel with a great whiskey bar.

Cooked breakfast

Good hotel. Provided breakfast bag as we needed to leave at 06:45