Hotel Santa Cruz

Hotels
7.2
/10
Pleasant
468 reviews

What Guests Say About Their Stay

Malinda

10.0
/ 10
My front desk lady, Ornella, was awesome! She’s so cheerful and extremely helpful!

john

10.0
/ 10
The staff was outstanding. They were attentive to my needs. There was an employee that stood out the most called gabrealla. She was always trying go out and exceed expectations

santacruz

10.0
/ 10
When I arrive Lima My luggages had not arrived. I was very worry and concern. The staff work the extra mile to retrieve my bag with the airline company that I travel. I gave me access to facilities resource to obtain my luggages. Excellent staff
In the Area
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Av santa Cruz 1347, miraflores, Miraflores, Lima, Lima Region, Peru, 15074

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Santa Cruz is a hotel is located at Miraflores. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel Santa Cruz Address: Map & Location

Av santa Cruz 1347, miraflores, Miraflores, Lima, Lima Region, Peru, 15074
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Discover More About Hotel Santa Cruz

Location


Hotel Santa Cruz is a hotel is located at Miraflores.

About Hotel Santa Cruz

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Santa Cruz.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Santa Cruz exclusively for you.

With all facilities offered, Hotel Santa Cruz is the right place to stay.

All facilities in Hotel Santa Cruz

Others Hotel Santa Cruz
Others

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Parking
  • Terrace

Business Facilities

  • Meeting facilities
  • Business center

Transportation

  • Limo or town car service

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Santa Cruz

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: PEN 180 per room (roundtrip)
  • Rollaway bed fee: PEN 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Santa Cruz
90
Number of floors in Hotel Santa Cruz
8
Another facilities in Hotel Santa Cruz
Laundry service, Tours, Luggage storage, Porter, Multilingual staff

Frequently asked question in Hotel Santa Cruz

What are available facilities at Hotel Santa Cruz?
There are top facilites at Hotel Santa Cruz such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Santa Cruz?
Check-in time at Hotel Santa Cruz is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Santa Cruz provide breakfast?
Yes, Hotel Santa Cruz provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Santa Cruz?
Hotel Santa Cruz is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Santa Cruz have?
Hotel Santa Cruz has 8 floors.
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More Reviews from Other Guests in Hotel Santa Cruz

7.2
Pleasant
From 468 reviews
Cleanliness

7.8

Room Comfort

7.0

Location

8.2

Service and Facilites

7.6

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Most Relevant
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Traveler Reviews Hotel Santa Cruz

Number of reviews per page
20
40
Top reviews
Rick
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The sheets don’t fit the beds, towels old. Breakfast was not included.
Verified traveler
4.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Cheap price, but you can do better. Rooms are tired (peeling flooring, curtains don’t fully close), very noisy (including construction type work) and bad breakfast.
Johanah
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Paper this wall, you hear everything next door including toilet activities. Not hot water. No extra blankets. Old run down facility.
Daniel
2.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

We took a taxi from airport to the hotel. Hotel reception told us the hotel had cancelled our reservation. I contact Hotel.com customer service, and they said they will follow up with the hotel for refund. The following is Hotel.com respond : Unfortunately, after multiple tries, we weren't able to obtain an approval from the property manager to get your refund. This means the current rules and restrictions for your booking apply and a refund can't be granted.
Read More
Sergio Gerardo
icon-Business
Business
2.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

Hotel muy viejo! descuidado ,feo ,sucio ,todos los ambientes y habitación con un extraño e insoportable olor a humedad , metal y pesticida, en lavamanos también olor a podrido , colchon, sábanas ,toallas , almohadas de lo peor , desayuno no lo pude tomar porque alegan que no estaba incluido en lreserva a pesar que "sí" estaba incluido. En conclusión de la A a la Z toda calificación es de cero para este hotel.
Read More
Jaime
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Vert good service
Malinda
icon-Leisure
Leisure
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

My front desk lady, Ornella, was awesome! She’s so cheerful and extremely helpful!
Richard
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

The neighborhood is great
Arturo
10.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

Great location
Verified traveler
2.0
/10
Reviewed 175 week(s) ago

Hotels.com verified review

Noisy hotel. Rooms are painted in depressing dark colors. Inner rooms are boxes, no windows. 5 minutes to get hot water in the shower. Shower drainage is a size of a coin, takes forever to drain. Bed was terrible, pillows were razor thin. Breakfast is almost finished a 9:15 am, although it should be till 10:00 am. Broken curtain, light all day and night. Rusty fridge. Have to get tv, air condition control from reception. Had to switch room 2 times at check in. Will never stay at the hotel again. Paid same price for much better hotel in Miraflores. Exceptional, good and very good reviews: really? for this hotel. Misleading reviews, and photos in the hotel description. No in room safe, misleading and wrong. Safe is at reception.
Read More
doug
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 181 week(s) ago

Expedia Group verified review

Good hotel
Madelyn
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 199 week(s) ago

Expedia Group verified review

The property is in a great location and the staff is very friendly. While the size of room/bed was as to be expected (nothing extravagant), multiple amenities were not included. Some of these include an ac unit, in room mini fridge, safe, and mattress topper. After spending a week here, the missing items were noticeable. I reached out to multiple people and was not able to resolve the issue before the end of my stay.
Read More
Marie
4.0
/10
Reviewed 201 week(s) ago

Hotels.com verified review

This hotel is quite basic. The breakfast is okay with flavorless coffee. The rooms are a good size with worn bedding and a soft mattress. The hotel towels are the most gray-ish and thin towels I've experienced in a while. The front desk staff do not all speak English. But the hotel is inexpensive and in a good location.
Michael
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 205 week(s) ago

Expedia Group verified review

The staff are outstanding - always there to help! A five star staff!
Andy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 207 week(s) ago

Expedia Group verified review

Staff was awesome!
Michael
8.0
/10
Reviewed 207 week(s) ago

Expedia Group verified review

Staff is excellent! Very helpful and friendly.
Dino
icon-Leisure
Leisure
10.0
/10
Reviewed 208 week(s) ago

Expedia Group verified review

Location, and personnel very friendly.
Randall
8.0
/10
Reviewed 209 week(s) ago

Hotels.com verified review

Two days in Lima in a safer friendly district of Mira Flores . Staff were friendly & helpful. I’d recommend this hotel. Breakfast was ok , walking distance to good restaurants , movies & the beach . Between 3-4 stars.
Hector H.
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 230 week(s) ago

Expedia Group verified review

.
Orlando
8.0
/10
Reviewed 235 week(s) ago

Expedia Group verified review

Good
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Santa Cruz

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.2
Pleasant
From 468 reviews
Cleanliness

7.8

Room Comfort

7.0

Location

8.2

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Santa Cruz

Number of reviews per page
20
40
Top reviews
Rick
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The sheets don’t fit the beds, towels old. Breakfast was not included.
Verified traveler
4.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Cheap price, but you can do better. Rooms are tired (peeling flooring, curtains don’t fully close), very noisy (including construction type work) and bad breakfast.
Johanah
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Paper this wall, you hear everything next door including toilet activities. Not hot water. No extra blankets. Old run down facility.
Daniel
2.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

We took a taxi from airport to the hotel. Hotel reception told us the hotel had cancelled our reservation. I contact Hotel.com customer service, and they said they will follow up with the hotel for refund. The following is Hotel.com respond : Unfortunately, after multiple tries, we weren't able to obtain an approval from the property manager to get your refund. This means the current rules and restrictions for your booking apply and a refund can't be granted.
Read More
Sergio Gerardo
icon-Business
Business
2.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

Hotel muy viejo! descuidado ,feo ,sucio ,todos los ambientes y habitación con un extraño e insoportable olor a humedad , metal y pesticida, en lavamanos también olor a podrido , colchon, sábanas ,toallas , almohadas de lo peor , desayuno no lo pude tomar porque alegan que no estaba incluido en lreserva a pesar que "sí" estaba incluido. En conclusión de la A a la Z toda calificación es de cero para este hotel.
Read More
Jaime
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Vert good service
Malinda
icon-Leisure
Leisure
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

My front desk lady, Ornella, was awesome! She’s so cheerful and extremely helpful!
Richard
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

The neighborhood is great
Arturo
10.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

Great location
Verified traveler
2.0
/10
Reviewed 175 week(s) ago

Hotels.com verified review

Noisy hotel. Rooms are painted in depressing dark colors. Inner rooms are boxes, no windows. 5 minutes to get hot water in the shower. Shower drainage is a size of a coin, takes forever to drain. Bed was terrible, pillows were razor thin. Breakfast is almost finished a 9:15 am, although it should be till 10:00 am. Broken curtain, light all day and night. Rusty fridge. Have to get tv, air condition control from reception. Had to switch room 2 times at check in. Will never stay at the hotel again. Paid same price for much better hotel in Miraflores. Exceptional, good and very good reviews: really? for this hotel. Misleading reviews, and photos in the hotel description. No in room safe, misleading and wrong. Safe is at reception.
Read More
doug
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 181 week(s) ago

Expedia Group verified review

Good hotel
Madelyn
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 199 week(s) ago

Expedia Group verified review

The property is in a great location and the staff is very friendly. While the size of room/bed was as to be expected (nothing extravagant), multiple amenities were not included. Some of these include an ac unit, in room mini fridge, safe, and mattress topper. After spending a week here, the missing items were noticeable. I reached out to multiple people and was not able to resolve the issue before the end of my stay.
Read More
Marie
4.0
/10
Reviewed 201 week(s) ago

Hotels.com verified review

This hotel is quite basic. The breakfast is okay with flavorless coffee. The rooms are a good size with worn bedding and a soft mattress. The hotel towels are the most gray-ish and thin towels I've experienced in a while. The front desk staff do not all speak English. But the hotel is inexpensive and in a good location.
Michael
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 205 week(s) ago

Expedia Group verified review

The staff are outstanding - always there to help! A five star staff!
Andy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 207 week(s) ago

Expedia Group verified review

Staff was awesome!
Michael
8.0
/10
Reviewed 207 week(s) ago

Expedia Group verified review

Staff is excellent! Very helpful and friendly.
Dino
icon-Leisure
Leisure
10.0
/10
Reviewed 208 week(s) ago

Expedia Group verified review

Location, and personnel very friendly.
Randall
8.0
/10
Reviewed 209 week(s) ago

Hotels.com verified review

Two days in Lima in a safer friendly district of Mira Flores . Staff were friendly & helpful. I’d recommend this hotel. Breakfast was ok , walking distance to good restaurants , movies & the beach . Between 3-4 stars.
Hector H.
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 230 week(s) ago

Expedia Group verified review

.
Orlando
8.0
/10
Reviewed 235 week(s) ago

Expedia Group verified review

Good
Number of reviews per page
20
40