Hilton Clark Sun Valley Resort

Excellent overall service, professionally trained staff plus amazing food 👌 highly recommended

Nice

Staff are the best, rooms are comfy and clean. Breakfast buffet is also good, plenty of options to choose from. This is our go to hotel whenever we land in Clark airport.

Basic Hilton. There is a casino here, the company is focused on the gamblers

Amazing experience!

We stayed twice at this property as it's the newest major hotel on Clark. The staff was friendly and respectful. There's not much to do around the property and you need to drive to get to other restaurants if you don't want to eat at the hotel.

The actual property is well maintained: pool and loungers were very clean, the rooms were well appointed and designed, but the lobby lacked warmth with the huge expanse of tile with a lack of furniture in the middle. All of the chairs and sofas were against the windows or the long lobby walls, not conducive to group conversations. The other drawback is that there is construction for a new casino and school, but there's nothing else around the hotel except some condo buildings and a 7-Eleven. You definitely need transportation (although they had a shuttle to get to/from SM Clark). It's a great property if you want total quietness, but you'll be limited to their one restaurant and executive lounge (for a fee).

Great place to stay

This hotel feels like home away from home. The staff were amazingly friendly specially chef Ralph and Ms. Carol with their accommodating service. Bathrooms were cleaned and the overall condition of the hotel was superb! Will definitely come back again!

Great hotel to stay and excellent staff

Love the location and excellent guests service!!

I love the location and excellent guest service!

Clean and friendly staff all over

My family enjoyed the hospitality shown to us by all the employees from when you enter the hotel, to the people from the reception desk and all the employees that open every door we enter with a courteous greetings. Happy holidays to all the employees.

Great..

Nice enough hotel, big pool however there was no lounge area for a group to gather, other than the pool area but it was too hot to be outside too for long. Not many dining options given that there are no other restaurants in walking distance.

Property was easy to get to. Good security coming and going. Staff is very attentive and place is clean. We stayed twice in a 2 week span, once we got there and when we were leaving, since we flew into Clark instead of Manila. First room we had, the seal around the shower door wasn't that great, so we had to tild the shower head towards the opposite wall so it wouldn't splash so much on the door, otherwise water would get out. Second room was no issues with the shower. Lots of help with luggage when you arrive/leave. They do have a shuttle(for a fee) if you need to go to SM or if you need to get picked up or droppped off at the airport. Do get the breakfast buffet, you won't be disappointed. Ordering meals for room service is easy and the food choices are pretty good and fairly priced. There is a casino and lots of business events happening. One thing I didn't like was parking overnight. I had a rental, but probably due to the casino and folks not staying or maybe getting tipsie, when they leave, each night we stayed and when I went to my rental, there was a scratch or dent that wasn't there when I parked it. I think they should have a designated parking for actual guest and one for visitors(folks that come just to enjoy the casino). I would say it's family friendly, as I saw lots of folks with kids.

Staying at the Hilton Clark Sun Valley Resort was a highlight for me, and I would absolutely recommend this hotel to anyone visiting the Philippines! The pool was great, the rooms were very comfortable, and the food was delicious! My favorite aspect of the hotel was interacting with the staff. Everyone greets you with warm smiles and exceptional courtesy. I failed to get everyone's name, however, there were some that I did get as they were key in making my trip amazing! Ms. Jeny from Housekeeping was one person that helped make the stay a welcoming one! Every time you saw her, she made sure you were alright. There was also Grace, Chris, Jeff, and Micah who always greeted you and ensured the rooms were always clean! Aron from the Concierge Team was always helpful and answered every question I had about the hotel and the surrounding area. This was especially helpful as he answered my questions about local transportation which I used nearly every day! Cheska from the Coffee Cart near the front was very pleasant to talk to and gave me wonderful suggestions on the deserts to try. Every single recommendation was as good or better than the last! The Treat Bar staff were always fun and security around the hotel were always eager to greet you and ensured a seamless transition into the building! There are many others that I would love to recognize, but I honestly believe that any visitor that meets any of people working here will not be disappointed with the interactions.

the property is safe and in a good area

Staff very very accommodating and helpful. Got a free room upgrade wow! This is our 2nd time and we will come back for more! Definitely our favorite hotel! 😍😍