Hilton Clark Sun Valley Resort

전체적으로 편안하고 깨끗했어요

침실 깔끔하고 넓고 침구가 아주 편함. 직원들 매우 친절함. 식당 초이스가 적음. 주변에 세븐일레븐 하나를 제외하곤 거의 아무 것도 없는 것 같음.

밤늦은 시각 다른 투숙객을 위한 배려없는 주변 객실의 소란스러움에 대한 직원들의 대처가 아쉽습니다 편안한 잠을 이루지 못했습니다.

객실 들어갔는데 이상한 냄새가 나더니.. 냉장고 안에 보니 이전 투숙객이 남겨놓은 음식에서 진동하던 거였어요. 청소에 더 신경쓰셔야할 듯 합니다.

전반적으로 보통 였는데 항상 클락 힐튼호텔 피드백이 안되는듯 해요. 이번에는 조식 3인 결재했는데 2인 밖에 안되었다고 하더니 하루가 지나도 연락이 없어서 다음날 또 프론트 데스크에 연락해서 한참을 또 얘기하다가 해결 되었네요..

Nice place

Experience was great! US Cuisine during dinner is worth the price?

Staff and everything!!!

I recently visited the Executive Lounge at the Hilton Hotel in Pampanga and was disappointed with several aspects of the experience. First, the level of hospitality and attentiveness from the staff did not meet the standards one would expect from a premium executive lounge. Guests should feel welcomed and valued, but unfortunately that was not my experience. Second, the food selection was heavily focused on low-cost items, and the overall quality was poor. For an executive lounge that is intended to serve business-class and premium guests, the food offerings should be of a much higher standard. Additionally, the lounge provides extremely small plates, similar in size to bread-and-butter plates or saucer plates. As a result, guests must make multiple trips back and forth to obtain a reasonable meal. This creates inconvenience and gives the impression that the lounge is intentionally limiting food consumption rather than focusing on guest comfort and satisfaction. Overall, the experience fell significantly below the expectations associated with the Hilton brand and an executive lounge environment. I hope management will review these concerns and take the necessary steps to improve both service quality and the guest experience

Excellent customer service!

Service very bad

Best hotel I stayed during my 21 day trip in the Philippines.

Nice place! Very clean and safe. Food no good

Untrained staff

Excellent service overall! 😀

They allowed me to check in early because I was so tired. Such great hospitality! I’ll definitely book here again when I come next time. Thank you.

Everything went so well, rooms beds amenities, friendly staff and a really good breakfast spread. Kids and family friendly hotel.

落ち着きました

Very modern and clean

the staff were excellent. polite and courteous