It was soo good! The staff were all so warm with their service. It was our first time staying at a five-star hotel and it was such a good experience. They explained everything to us and gave us a little room orientation. Will definitely book again.

We always love to stay here because of its access to Robinsons Galleria mall and of course because of its ambiance, friendly staff, and clean atmosphere.

Clean, warm welcome and courteous staff, thumbs up!

We were not able to check-in on time but the staff accommodated our request for late check out. Breakfast was great! Even though it was a plated meal but it was hearty and filling.

It is a great place to stay. The staff are very accommodating and always wear smiles on their faces 😁 The room is cozy and cleaned everyday. The linens, towels and tissue are also changed every day of your stay. There is also a mini vault inside the room so you're sure that your valuable items are kept safe (you'll the one who will decide the passcode). The wifi is good too, no lag during my stay.

Everything is good about this place.

Very accommodating staff. Overall experience was great.

Special mention to Myla and Rose for all the consideration and warm hospitality. Indeed a great value for money and best in class customer experience. Kudos to Rose and her team.

The best hotel in Cebu IT Park. With an integrated mall below, nothing can go wrong!

Enjoyed my stay at this hotel. The room was clean and the staff were all friendly.

Stayed at the hotel for 3 nights, feels like home. Great service overall. I highly recommend this hotel.

I truly enjoyed my stay at Bai Hotel. The staff were exceptionally friendly and made the place feel just like home. I highly recommend this hotel, and I will definitely stay here again the next time I visit Cebu.

The staff were nice and very professional. The room we stayed in was very clean and well maintained. It was an overall great experience.

Great and the best experience during our stay in Cebu. Thank you, Crown Regency Hotel and Towers.

Amazing stay, they catered to my needs (requested a fan and ironing service). Staff from guard, front desk, housekeeping are all friendly and lovely people. Love love Cebu hospitality always. Daghang salamat!