Le Monet Hotel

Hotels
8.3
/10
Very Good
345 reviews

What Guests Say About Their Stay

Michelle
10.0
/ 10
Everything is good except the pool. I expected a heated pool but the water is very cold.
Van Carlyne
10.0
/ 10
Love the location. Service was great. And more importantly, they have hot and cold shower with good water pressure. Beds are also big. So all in all its 5 stars for me.
aileen
10.0
/ 10
Excellent service from front desk Razel and kitkat. Beautiful garden. We were not able to use the pool. Breakfast buffet is great with different options. Highly-recommended where to stay in Baguio
Karen J. A.
8.5
/ 10
I love how simple the amenities os even it’s so small they maximize the whole are. I love the food especially it’s raining outside. Nothing beats Baguio breeze. Thank you for the wonderful experience plus the staff are so accommodating!!!
Almira O.
10.0
/ 10
Will stay here again. Great location, cozy room, delicious buffet. The chef was so nice to our son and made us feel so welcome.
In the Area
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Ordonio Drive Camp John Hay, Baguio City, Benguet, Baguio, Philippines, 2600

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Le Monet Hotel is a hotel is located at Camp John Hay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Le Monet Hotel Address: Map & Location

Ordonio Drive Camp John Hay, Baguio City, Benguet, Baguio, Philippines, 2600
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Le Monet Hotel Rates per Night

Planning your getaway and wondering about Le Monet Hotel hotel rates? You're in the right place! Understanding hotel prices is key to planning your trip, and we're here to break down everything you need to know about hotel rates and hotel promotions at Le Monet Hotel. Le Monet Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Le Monet Hotel hotel rates? Traveloka is your go-to source for the latest deals and discounts, ensuring you get the most value for your money. Keep an eye out for special promotions and packages to make your stay even more affordable and enjoyable.

Le Monet Hotel Location & Address

Finding your way to Le Monet Hotel is a breeze! Understanding the hotel address and hotel location is essential for a smooth arrival. Le Monet Hotel is located at Ordonio Drive Camp John Hay, Baguio City, Benguet, Baguio, Philippines, 2600. It's situated in the Orchard Road area of Singapore, known for its vibrant shopping and dining scene. The hotel is approximately 2.5 km from the city center.

How to go to Le Monet Hotel from Airport

Getting from the airport to Le Monet Hotel is easy, with several convenient options available. Planning your hotel transfer from the airport to the hotel in advance can save you time and hassle. Here's how you can reach Le Monet Hotel from Changi Airport:

  • Taxi (most direct): Taxis are readily available at the airport and offer a direct route to the hotel. The journey takes approximately 20-30 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride-hailing services like Grab are available at the airport. This is a convenient option, and the fare is usually fixed.
  • MRT (most affordable): Take the MRT from Changi Airport Station to Orchard Station. From Orchard Station, it's a short taxi or ride-hailing trip to the hotel. This option is the most affordable but takes longer.

Tips: For the most convenient route, consider taking a taxi or ride-hailing service directly from the airport. If you're on a budget, the MRT is a great option, but be prepared for a bit of walking and a longer travel time.

Le Monet Hotel Reviews & Summary

Want to know what other guests think about Le Monet Hotel? Hotel reviews offer valuable insights into the overall experience. Discover what makes Le Monet Hotel a favorite among travelers. Guests consistently rave about the hotel's prime location, friendly service, and comfortable rooms.

The hotel's standout features include its rooftop pool with stunning city views and its proximity to Orchard Road's shopping and dining. One guest shared, "The location was perfect, and the staff was incredibly helpful. I would definitely stay here again!"

Le Monet Hotel Room Types Available

Choosing the right room is key to a comfortable stay. Explore the different hotel room types available at Le Monet Hotel to find the perfect fit for your needs. Whether you're traveling solo, as a couple, or with family, there's a room for everyone.

  • Deluxe Room: Offers a comfortable space with city views. Non-smoking rooms are available.
  • Premier Room: Features more space and often includes a bathtub. Non-smoking rooms are available.
  • Family Suite: Designed for families, with separate living and sleeping areas. Non-smoking rooms are available.
  • Executive Suite: Provides a luxurious experience with extra amenities and stunning views. Non-smoking rooms are available.

Pet-friendly rooms are not available. Please check with the hotel directly for any specific requirements or charges.

Hotel Facilities in Le Monet Hotel

Le Monet Hotel offers a range of hotel amenities and hotel facilities designed to enhance your stay. From relaxation to recreation, there's something for everyone. Here's a glimpse of what you can enjoy:

  • Rooftop Pool: Enjoy a refreshing swim with panoramic city views. Open daily from 7 AM to 10 PM.
  • Fitness Center: Stay active with a fully equipped gym. Open 24 hours.
  • Spa: Indulge in a relaxing massage or treatment. Open daily from 10 AM to 8 PM. Extra fees apply.
  • Business Center: Stay connected with business services. Open 24 hours.

Hotel Buffet or Restaurant/Cafe in Le Monet Hotel

Dining at Le Monet Hotel is a treat, with a variety of options to satisfy your cravings. Explore the hotel buffet and hotel restaurant offerings for a delightful culinary experience. Here's what you can expect:

  • The Orchard Cafe: Offers a wide selection of international dishes and a buffet breakfast. Price per person: $35. Open daily from 6:30 AM to 10:30 PM.
  • The Rooftop Bar: Enjoy cocktails and light snacks with stunning city views. Open daily from 5 PM to 1 AM.
  • Signature Dish: The Orchard Cafe's signature dish is the Hainanese Chicken Rice.

Le Monet Hotel Airport pickups and How to Book

For a seamless arrival, consider the hotel to airport transfer services offered by Le Monet Hotel. Many hotels with airport shuttle services make your journey easier. Le Monet Hotel does not offer airport pick-up services. However, you can easily arrange a taxi or ride-hailing service from Changi Airport to the hotel.

Nearby MRT Station & Bus Stops

Getting around Singapore is easy with its efficient public transport system. The nearby MRT station and nearby bus station provide convenient access to various attractions. Here's what you need to know:

  • Orchard MRT Station: Located approximately 0.5 km from the hotel.
  • Bus Stops: Several bus stops are located within a short walking distance of the hotel.

Public transport cards, such as the EZ-Link card, can be purchased at MRT stations and convenience stores. You can also use contactless payment methods on buses and trains.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Le Monet Hotel? There are plenty of nearby activities and nearby places to go for families. Here are some kid-friendly attractions near the hotel:

  • Singapore Zoo: A world-renowned zoo with diverse animal exhibits. Distance: 20 km. Entry Price: $35.
  • Gardens by the Bay: Explore the iconic Supertrees and beautiful gardens. Distance: 5 km. Entry Price: $28.
  • Singapore Botanic Gardens: A UNESCO World Heritage site with lush greenery and themed gardens. Distance: 4 km. Entry Price: Free.
  • ArtScience Museum: Discover interactive exhibits and art installations. Distance: 5 km. Entry Price: $19.
  • National Museum of Singapore: Learn about Singapore's history and culture. Distance: 3 km. Entry Price: $10.

Looking for more things to do nearby? See Traveloka’s best deals on attractions and activities.

Where to eat near Le Monet Hotel (Orchard Road)

Exploring the local food scene is a must when you're in Singapore. Discover nearby dining options and local restaurants near Le Monet Hotel. Here are some great places to eat near the hotel:

  • Cafes/Restaurants:
  • PS.Cafe by the Orchard: Known for its stylish ambiance and delicious brunch options.
  • Wild Honey: Offers all-day breakfast and brunch favorites.
  • Din Tai Fung: Enjoy world-famous soup dumplings and Taiwanese cuisine.
  • Local Street Food:
  • Hainanese Chicken Rice: A Singaporean classic, available at many hawker centers.
  • Laksa: A spicy noodle soup with coconut milk and seafood.
  • Kaya Toast: A traditional breakfast of toast with kaya jam and butter.
  • Chilli Crab: A must-try seafood dish with a spicy tomato-based sauce.
  • Satay: Grilled skewers of marinated meat served with peanut sauce.

Shopping places near Le Monet Hotel (Orchard Road)

Shopaholics, rejoice! There are plenty of shopping places near Le Monet Hotel. Explore the nearby shopping malls and department stores for a retail therapy session. Here are some shopping destinations near the hotel:

  • Orchard Road: A world-famous shopping street with a wide array of malls and boutiques.
  • ION Orchard: A luxury shopping mall with high-end brands.
  • Takashimaya Shopping Centre: A department store with a wide selection of goods.

Other Places to Stay Near Le Monet Hotel

If you're looking for alternative accommodations, there are plenty of other places to stay near Le Monet Hotel. Discover affordable hotels nearby and explore the best hotel options in the area. Here are some options:

  • Luxury/5–6 Star Hotels Nearby:
  • The St. Regis Singapore
  • Four Seasons Hotel Singapore
  • Mandarin Orchard Singapore
  • Four-Star Hotels Nearby:
  • Hotel Jen Orchardgateway Singapore by Shangri-La
  • York Hotel
  • Holiday Inn Singapore Orchard City Centre
  • Three-Star Hotels Nearby:
  • Hotel Boss
  • YMCA at Orchard
  • Fragrance Hotel - Rose

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on luxury hotels.

Hotel Availability & Reservations

Ready to book your stay at Le Monet Hotel? Checking hotel availability and making hotel reservations is easy with Traveloka. We make room booking a breeze, ensuring you get the best deals and a hassle-free experience.

Book your stay through Traveloka today and enjoy exclusive deals and discounts. Start planning your trip now and experience the best of Singapore with Traveloka!

All facilities in Le Monet Hotel

Others Le Monet Hotel
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Things to Do

  • Shops
  • Romantic proposal packages
  • Indoor pool
  • Garden
  • Spa

Food and Drinks

  • Bar
  • Winery
  • Breakfast

Hotel Services

  • Laundry service
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Business center
  • Conference rooms

General

  • Parking
  • Banquet

Transportation

  • Area shuttle

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Le Monet Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately PHP 799 for adults and PHP 350 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
14:00 - 19:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 19:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Le Monet Hotel
70
Number of floors in Le Monet Hotel
6
Another facilities in Le Monet Hotel
Others, Smoke-free area, Safety deposit box, Coffee shop, Shops

Frequently asked question in Le Monet Hotel

What are available facilities at Le Monet Hotel?
There are top facilites at Le Monet Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Le Monet Hotel?
Check-in time at Le Monet Hotel is staring from 14:00 - 19:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Le Monet Hotel provide breakfast?
Yes, Le Monet Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Le Monet Hotel?
Le Monet Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Le Monet Hotel have?
Le Monet Hotel has 6 floors.
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More Reviews from Other Guests in Le Monet Hotel

Overall Ratings & Reviews Le Monet Hotel

Traveloka (121)
Other sources (224)
8.2
Very Good
From 224 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

7.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Le Monet Hotel

Number of reviews per page
20
40
Top reviews
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Everything is good except the pool. I expected a heated pool but the water is very cold.
juanita
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Staff was amazing. Love the garden
Jennifer
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Nice hotel inside Camp John Hay close to restaurants and shops.
Christine
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 163 week(s) ago

Hotels.com verified review

Room smells old. The bathroom smells molds. The safe needs to be fixed by maintenance because it was not working. The bedsheets dont smell fresh. Overpriced stay. Breakfast has limited options. Will not come back.
Anthony
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

Quiet. Very nice rooms with a view.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 167 week(s) ago

Hotels.com verified review

The location is in a quiet section of Camp John Hay, with rolling hills around it. The rooms are NOT airconditioned though at check in we were told a few were. The airconditioned rooms were all booked so we were given a portable AC & the ice cube container had to be refilled every 4-6 hrs. I had a hard time falling asleep because the room was hot though we cracked the balcony door open a bit so fresh air would come in. Housekeeping was good & were responsive. We hosted a group of friends for dinner once & we were allowed use of the quieter section of the dining room. However, the waiter spilled a glassful of cold mango shake on the back of an elderly guest. He tried to wipe it with small napkins but we asked for a towel which they finally provided. Waiters should be taught that if there are 3 full glasses on a serving tray & 2 have been served, the balance changes or else there will be an accident.
Read More
chuck
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

Good location near on food area😂..staff are really good,fast,polite. Only 1 scenario when 1 of the room smells burning electrical not they fault..but when it comes to changes of rooms that's very slow.we keep calling them since to late already around 10pm ..we are all tired.the decision takes 30mins to sort it out..just to change the room.
Read More
Liezl
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

the hotel was renovated you can tell right away..that was fine but the bed had bed bugs unfortunately!!and the couch as well!the toilet was leaking, flush wasn’t working right..the breakfast was delicious and the staff at the dinning area were efficient and attentive in everyone’s need.really welcoming and courteous! you can eat there for breakfast but not recommended for staying.
Read More
Richmond
icon-Business
Business
4.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Housekeeping is terrible! Dishonesty of hotel staff. Hotel is old, creepy and smells bad.
Gloria
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

beautiful gardens toilet seats
Osler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

Excellent location. Staff are very attentive.
Dennis
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 175 week(s) ago

Hotels.com verified review

Rooms were not cleaned thoroughly. There are things such as feeding bottle left under the bed by the previous guests. The pool was not heated contrary to the advertised.
Glenn
icon-Business and Leisure with Children
Business and Leisure with Children
4.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

The staff was good but poor internet, clogged washroom, pool is only open till 5:00pm, very thin walls between rooms
Ma. Lalaine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

Clean rooms, great location and very nice staffs 😊
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 187 week(s) ago

Hotels.com verified review

I especially love the breakfast buffet.
Revin
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 187 week(s) ago

Expedia Group verified review

The staff are not nice! Very rude and not accomodating. It was my worst stay in Baguio. Ive been visiting Baguio every month and this is the worst. It says on the booking that i can check in at 9am, then when i arrived the hotel the staff told me that it was an error in expedia, is it my fault? Then the Ac has a separate payment? That was the first for me like for real? The property is nice but the staff are not really helpful. I will never check in again on that property and will not recommend it to my company and peers.
Read More
Van Carlyne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 199 week(s) ago

Expedia Group verified review

Love the location. Service was great. And more importantly, they have hot and cold shower with good water pressure. Beds are also big. So all in all its 5 stars for me.
Rosemarie
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

Wish they would answer their mobile phone and landline on record. We were at a loss with city requirements prior to check in and couldnt get help
Verified traveler
icon-Leisure
Leisure
6.0
/10
Reviewed 233 week(s) ago

Expedia Group verified review

The room was dark, lacks additional lighting
Jackie
4.0
/10
Reviewed 235 week(s) ago

Hotels.com verified review

This trip's purpose? To treat my wife to a wonderful few days of swimming in a nice pool. After check in, I said "Now lets hit that pool!" All was shattered when the desk clerk said, "Oh sir, the pool is closed!" WHAT??? No mention of this by Hotels.com or in the hotel's "welcoming letter"; not a single word. This was not the visit we hoped for when booking. To add insult, when we expressed our total displeasure to management not a single comp, discount, or action was offered to compensate us for the complete lack of service. Would have booked another property if we were notified of the pool being closed. Still, flamed over this. Anyway, the property is very nice, clean and well maintained. Hotel staff, except for management, was extremely nice, helpful and considerate. A major "thumbs up" to the ladies in the restaurant, the doormen and the front office clerks - GREAT JOB!! More bad news though. The Internet worked great on Friday, then died all day Saturday and Sunday. Very poor TV reception with static covering the screen since it is not cable. Saturday evening and at 6:00 am Sunday we could hear easily hear the noisy family in the room next door; quite annoying. Also, at check-in we were asked to pay 500 pesos for use of the A/C. After a tense moment, they finally agreed we had pre-paid for A/C. Saturday breakfast we were also told to pay 350 pesos each until I proved it was pre-paid. Overall, not a pleasant experience.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Le Monet Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Le Monet Hotel

Traveloka (121)
Other sources (224)
8.2
Very Good
From 224 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

7.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Le Monet Hotel

Number of reviews per page
20
40
Top reviews
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Everything is good except the pool. I expected a heated pool but the water is very cold.
juanita
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Staff was amazing. Love the garden
Jennifer
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Nice hotel inside Camp John Hay close to restaurants and shops.
Christine
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 163 week(s) ago

Hotels.com verified review

Room smells old. The bathroom smells molds. The safe needs to be fixed by maintenance because it was not working. The bedsheets dont smell fresh. Overpriced stay. Breakfast has limited options. Will not come back.
Anthony
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

Quiet. Very nice rooms with a view.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 167 week(s) ago

Hotels.com verified review

The location is in a quiet section of Camp John Hay, with rolling hills around it. The rooms are NOT airconditioned though at check in we were told a few were. The airconditioned rooms were all booked so we were given a portable AC & the ice cube container had to be refilled every 4-6 hrs. I had a hard time falling asleep because the room was hot though we cracked the balcony door open a bit so fresh air would come in. Housekeeping was good & were responsive. We hosted a group of friends for dinner once & we were allowed use of the quieter section of the dining room. However, the waiter spilled a glassful of cold mango shake on the back of an elderly guest. He tried to wipe it with small napkins but we asked for a towel which they finally provided. Waiters should be taught that if there are 3 full glasses on a serving tray & 2 have been served, the balance changes or else there will be an accident.
Read More
chuck
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

Good location near on food area😂..staff are really good,fast,polite. Only 1 scenario when 1 of the room smells burning electrical not they fault..but when it comes to changes of rooms that's very slow.we keep calling them since to late already around 10pm ..we are all tired.the decision takes 30mins to sort it out..just to change the room.
Read More
Liezl
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

the hotel was renovated you can tell right away..that was fine but the bed had bed bugs unfortunately!!and the couch as well!the toilet was leaking, flush wasn’t working right..the breakfast was delicious and the staff at the dinning area were efficient and attentive in everyone’s need.really welcoming and courteous! you can eat there for breakfast but not recommended for staying.
Read More
Richmond
icon-Business
Business
4.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Housekeeping is terrible! Dishonesty of hotel staff. Hotel is old, creepy and smells bad.
Gloria
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

beautiful gardens toilet seats
Osler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

Excellent location. Staff are very attentive.
Dennis
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 175 week(s) ago

Hotels.com verified review

Rooms were not cleaned thoroughly. There are things such as feeding bottle left under the bed by the previous guests. The pool was not heated contrary to the advertised.
Glenn
icon-Business and Leisure with Children
Business and Leisure with Children
4.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

The staff was good but poor internet, clogged washroom, pool is only open till 5:00pm, very thin walls between rooms
Ma. Lalaine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

Clean rooms, great location and very nice staffs 😊
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 187 week(s) ago

Hotels.com verified review

I especially love the breakfast buffet.
Revin
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 187 week(s) ago

Expedia Group verified review

The staff are not nice! Very rude and not accomodating. It was my worst stay in Baguio. Ive been visiting Baguio every month and this is the worst. It says on the booking that i can check in at 9am, then when i arrived the hotel the staff told me that it was an error in expedia, is it my fault? Then the Ac has a separate payment? That was the first for me like for real? The property is nice but the staff are not really helpful. I will never check in again on that property and will not recommend it to my company and peers.
Read More
Van Carlyne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 199 week(s) ago

Expedia Group verified review

Love the location. Service was great. And more importantly, they have hot and cold shower with good water pressure. Beds are also big. So all in all its 5 stars for me.
Rosemarie
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

Wish they would answer their mobile phone and landline on record. We were at a loss with city requirements prior to check in and couldnt get help
Verified traveler
icon-Leisure
Leisure
6.0
/10
Reviewed 233 week(s) ago

Expedia Group verified review

The room was dark, lacks additional lighting
Jackie
4.0
/10
Reviewed 235 week(s) ago

Hotels.com verified review

This trip's purpose? To treat my wife to a wonderful few days of swimming in a nice pool. After check in, I said "Now lets hit that pool!" All was shattered when the desk clerk said, "Oh sir, the pool is closed!" WHAT??? No mention of this by Hotels.com or in the hotel's "welcoming letter"; not a single word. This was not the visit we hoped for when booking. To add insult, when we expressed our total displeasure to management not a single comp, discount, or action was offered to compensate us for the complete lack of service. Would have booked another property if we were notified of the pool being closed. Still, flamed over this. Anyway, the property is very nice, clean and well maintained. Hotel staff, except for management, was extremely nice, helpful and considerate. A major "thumbs up" to the ladies in the restaurant, the doormen and the front office clerks - GREAT JOB!! More bad news though. The Internet worked great on Friday, then died all day Saturday and Sunday. Very poor TV reception with static covering the screen since it is not cable. Saturday evening and at 6:00 am Sunday we could hear easily hear the noisy family in the room next door; quite annoying. Also, at check-in we were asked to pay 500 pesos for use of the A/C. After a tense moment, they finally agreed we had pre-paid for A/C. Saturday breakfast we were also told to pay 350 pesos each until I proved it was pre-paid. Overall, not a pleasant experience.
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