Le Monet Hotel

Everything is good except the pool. I expected a heated pool but the water is very cold.

Staff was amazing. Love the garden

Nice hotel inside Camp John Hay close to restaurants and shops.

Room smells old. The bathroom smells molds. The safe needs to be fixed by maintenance because it was not working. The bedsheets dont smell fresh. Overpriced stay. Breakfast has limited options. Will not come back.

Quiet. Very nice rooms with a view.

The location is in a quiet section of Camp John Hay, with rolling hills around it. The rooms are NOT airconditioned though at check in we were told a few were. The airconditioned rooms were all booked so we were given a portable AC & the ice cube container had to be refilled every 4-6 hrs. I had a hard time falling asleep because the room was hot though we cracked the balcony door open a bit so fresh air would come in. Housekeeping was good & were responsive. We hosted a group of friends for dinner once & we were allowed use of the quieter section of the dining room. However, the waiter spilled a glassful of cold mango shake on the back of an elderly guest. He tried to wipe it with small napkins but we asked for a towel which they finally provided. Waiters should be taught that if there are 3 full glasses on a serving tray & 2 have been served, the balance changes or else there will be an accident.

Good location near on food area😂..staff are really good,fast,polite. Only 1 scenario when 1 of the room smells burning electrical not they fault..but when it comes to changes of rooms that's very slow.we keep calling them since to late already around 10pm ..we are all tired.the decision takes 30mins to sort it out..just to change the room.

the hotel was renovated you can tell right away..that was fine but the bed had bed bugs unfortunately!!and the couch as well!the toilet was leaking, flush wasn’t working right..the breakfast was delicious and the staff at the dinning area were efficient and attentive in everyone’s need.really welcoming and courteous! you can eat there for breakfast but not recommended for staying.

Housekeeping is terrible! Dishonesty of hotel staff. Hotel is old, creepy and smells bad.

beautiful gardens toilet seats

Excellent location. Staff are very attentive.

Rooms were not cleaned thoroughly. There are things such as feeding bottle left under the bed by the previous guests. The pool was not heated contrary to the advertised.

The staff was good but poor internet, clogged washroom, pool is only open till 5:00pm, very thin walls between rooms

Clean rooms, great location and very nice staffs 😊

I especially love the breakfast buffet.

The staff are not nice! Very rude and not accomodating. It was my worst stay in Baguio. Ive been visiting Baguio every month and this is the worst. It says on the booking that i can check in at 9am, then when i arrived the hotel the staff told me that it was an error in expedia, is it my fault? Then the Ac has a separate payment? That was the first for me like for real? The property is nice but the staff are not really helpful. I will never check in again on that property and will not recommend it to my company and peers.

Love the location. Service was great. And more importantly, they have hot and cold shower with good water pressure. Beds are also big. So all in all its 5 stars for me.

Wish they would answer their mobile phone and landline on record. We were at a loss with city requirements prior to check in and couldnt get help

The room was dark, lacks additional lighting

This trip's purpose? To treat my wife to a wonderful few days of swimming in a nice pool. After check in, I said "Now lets hit that pool!" All was shattered when the desk clerk said, "Oh sir, the pool is closed!" WHAT??? No mention of this by Hotels.com or in the hotel's "welcoming letter"; not a single word. This was not the visit we hoped for when booking. To add insult, when we expressed our total displeasure to management not a single comp, discount, or action was offered to compensate us for the complete lack of service. Would have booked another property if we were notified of the pool being closed. Still, flamed over this. Anyway, the property is very nice, clean and well maintained. Hotel staff, except for management, was extremely nice, helpful and considerate. A major "thumbs up" to the ladies in the restaurant, the doormen and the front office clerks - GREAT JOB!! More bad news though. The Internet worked great on Friday, then died all day Saturday and Sunday. Very poor TV reception with static covering the screen since it is not cable. Saturday evening and at 6:00 am Sunday we could hear easily hear the noisy family in the room next door; quite annoying. Also, at check-in we were asked to pay 500 pesos for use of the A/C. After a tense moment, they finally agreed we had pre-paid for A/C. Saturday breakfast we were also told to pay 350 pesos each until I proved it was pre-paid. Overall, not a pleasant experience.