Hotel Savoy

Staff, service, in-room amenities.

The savoy was a beautifully , well located hotel . Far enough away from the busy streets but within easy walking distance. Local trams are right on the doorstep if needed and staff are always available and happy to help with any questions or concerns about the hotel or local area . Would definitely recommend the Savoy as a place to stay in Prague

Slightly dated hotel but nice rooms, decent breakfast and did the job for my two night stay.

Breakfast was good. The room was very spacious and clean. Would stay again!

We love it! Highly recommend! The staff extremely friendly and polite! Super clean! Food outstanding!!! The room was sooo cute! I sleep looking at the stars ⭐️ every night! We got the attic room❤️❤️❤️❤️ Very cozy and floor were heated!!! We r coming back🥰🥰🥰

Great location, very close to Prague Castle (10min walk) Room was very spacious for two and they have a great breakfast buffet. I would come back here for my next time in Prague!

The Hotel Savoy is a real gem that is slightly away from the main traffic of the city but very close to Prague castle. The hotel itself is beautiful with old world charm. The rooms are large and well appointed- classy and warm as are the staff. The library is a great place to sit and have tea or a drink and breathe. If we are fortunate enough to return to Prague we will be very glad to stay here.

Plenty of options for breakfast, beautiful rooms and lovely service ,

The room was spotless, and the majority of the staff were excellent. However, during checkout, when I approached an older staff member at reception to request change for 1,000 CHF in order to tip the room attendant, she simply responded, “No.” I then attempted to seek assistance from a polite gentleman at the adjacent counter, but she spoke loudly to him — seemingly instructing him to refuse as well.

Good hotel, good location

About a 10-minute walk to Prague Castle, good accessibility. Facilities a bit old. Reception desk doubles as a bar counter with alcohol on display — a bit confusing at first arrival. No parking for hybrid cars. Large paid parking lot about 15 minutes away on foot. Not too inconvenient, but arriving at night required a 30-minute round trip after check-in. Street parking nearby, but shared with resident zones — caution needed.

Great location, just out of town but tram line right outside the hotel to take you to all the right spots. Lovely clean and tidy hotel with nice staff

Helpful staff, lovely room and bath. Close to the monastery and shops, cafes and restaurants. The tram stops right across the street for easy access to all other attractions in town.

Thoroughly enjoyed our stay. Keep up the good work!

Very clean highly recommend

Love the hotel, because the staff werr incredibly courteous and attentive. Highly Recommend

Great place

We had a wonderful stay. From the time of booking until checkout nothing but courteous staff. The breakfast was was nice and filling. A lot to choose from, and the breakfast staff was super friendly.

This was by far the worst hotel experience I have ever had. My stay was ruined by constant failures in the room and management’s blatant disregard for guests. Despite repeated complaints, staff refused to take responsibility and even denied any compensation, arrogantly claiming there was “no reason.” I had requested in advance a clear window view due to claustrophobia, which the hotel confirmed. Instead, I was given a depressing view of a construction site, surrounded by dirty materials and a half-finished structure. The room was a disgrace: outdated furniture, a leaking radiator dripping rusty water, a phone that didn’t work, and a broken shower. It took two days for the shower to be repaired, and the shower door was never fixed-leaving the floor flooded after every use, a serious safety hazard. Rather than enjoying my holiday, I was forced to mop the bathroom floor to avoid slipping. When I asked to change room, management claimed the hotel was “fully booked.” The mattress was old, hard, and uncomfortable, making restful sleep impossible. This hotel is nowhere near 4-star quality, my room was barely 2-star. The management team, including David Hofmann and Tereza Vydrova, were arrogant, dismissive, and utterly unprofessional. They showed zero care, accountability, or understanding of hospitality. They ruined my holiday and wasted my money. Update: Marketing Manager Nicole Doskarova later claimed everything was resolved. That is a blatant lie. The room was never changed.

Very palatial, Reception, Dining, Library and Bar area amazing. Superior Room was beautiful and spacious, very comfortable bed, bath and shower room amazing.