What do past guests say about Castletown Hotel?

Castletown Hotel is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Castletown Hotel

Name: Castletown Hotel
Address: Main Street, Castletown, Highland, Scotland, KW14 8TP, Main Street, KW14 8TP, Scotland
Rating: 8.8

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8.8

/10

Very Good

487 reviews

What Guests Say About Their Stay

Alexander

10.0

/ 10

Staff were very friendly and helpful. Excellent breakfast. Room was a very high standard. O problem parking the car in the convenient car park.

Adam

10.0

/ 10

Excellent hotel on NC500 route. Easily parked to rear of property. Helpful staff with big clean rooms and competitively priced dinner menu in restaurant. Breakfast was perfect to set us up for the days onward travel. We stayed in room 18 which was right next to the road on the ground floor. Was honestly a little noisy with traffic initially but settled in evening and we slept ok. Suggestions: King sized beds would be a good improvement as room is big enough. We were awoken by a group loudly chatting while waiting for a coach pickup outside our window at 7am, so would suggest hotel put a sign on window just asking anyone waiting to be mindful of customers sleeping.

Eric

10.0

/ 10

Second time staying here in the last 7 months and I think this place is top notch. From the extremely helpful and friendly staff, to the incredible breakfasts included with our room and the excellent dinners we purchased in the evenings, to the superb communication by hotel staff, and the clean and comfortable rooms…I will certainly be back in the future. I’d love to see whoever is running this business teach these principles of professionalism and attention to detail to larger chains because they just get it! Eric Slivoskey

In the Area

See Map

Main Street, Castletown, Highland, Scotland, KW14 8TP

Main Facilities

This accommodation offers:

Game room

Laundry service

Parking

Luggage storage

Express check-out

Library

Disabled access friendly

Castletown Hotel is a hotel is located at Highland.

What's around Castletown Hotel

Main Street, Castletown, Highland, Scotland, KW14 8TP

Discover More Places

Discover More About Castletown Hotel

General
Near The Green

Location
Located in Thurso, Castletown Hotel is in the historical district, a 1-minute drive from Dunnet Bay Beach and 5 minutes from Dunnet Bay Distillery. This family-friendly hotel is 5.3 mi (8.5 km) from UHI North Highland - Environmental Research Institute and 7.2 mi (11.5 km) from Scrabster Ferry Terminal.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

The Green - 0.4 km / 0.3 mi
Castlehill Heritage Center - 0.7 km / 0.4 mi
Dunnet Bay Beach - 1.2 km / 0.7 mi
Dunnet Bay Distillery - 5.5 km / 3.4 mi
Thurso Heritage Museum - 7.3 km / 4.6 mi
Thurso Leisure Centre - 7.9 km / 4.9 mi
Thurso Library - 8.2 km / 5.1 mi
Thurso Harbour - 8.3 km / 5.2 mi
UHI North Highland - Environmental Research Institute - 8.5 km / 5.3 mi
North Coast Visitor Centre - 8.6 km / 5.3 mi
Old St Peter's Kirk - 8.6 km / 5.3 mi
Thurso Beach - 8.9 km / 5.5 mi
UHI North Highland - Thurso Campus - 9.4 km / 5.8 mi
Thurso Castle Ruins - 9.5 km / 5.9 mi
Dunbar Hospital - 9.6 km / 5.9 mi

The nearest airports are:
Wick (WIC) - 24.7 km / 15.3 mi
Kirkwall (KOI) - 70.7 km / 43.9 mi
Inverness (INV) - 192.1 km / 119.4 mi

The preferred airport for Castletown Hotel is Inverness (INV).

Renovations
The property is closed between December 24 and December 27. The property is closed: New Year's Eve and New Year's Day.

Facilities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and an arcade/game room. This hotel also features wedding services, tour/ticket assistance, and a reception hall.

Business Facilities
Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.

Dining
Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Rooms
Make yourself at home in one of the 28 individually decorated guestrooms. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

All facilities in Castletown Hotel

Facility

Game room

Common Space

Lobby

Accommodation Services

Exterior

Bedroom

Transportation

Limited parking

Things to Do

Library

Food and Drinks

Snack bar

Connectivity

Free WiFi

General

Reception hall
Parking
Terrace

Accessibilty

Accessible parking
Accessible bathroom
Disabled access friendly
Accessible path of travel

Public Facilities

Parking
Smoke-free area
Safety deposit box
Coffee/tea in lobby

Hotel Services

Laundry service
Wedding service
Luggage storage
Express check-out

Business Facilities

Business facilities

Sports and Recreations

Game room

Accommodation Policy & General Information in Castletown Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:

15:00 - 23:00

Check-out:

Before 11:00

Pet fee: GBP 10.00 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Contactless check-out is available, Beach nearby, Noise-free rooms not guaranteed, Contactless check-in is available, Essential workers only - NO, No elevators

General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 23:00 - to 11:00
Available rooms at Castletown Hotel	28
Number of floors in Castletown Hotel	2
Another facilities in Castletown Hotel	Limited parking, Library, Snack bar, Free WiFi, Reception hall

Frequently asked question in Castletown Hotel

What is normal check-in & check-out time at Castletown Hotel?

The standard check-in time at Castletown Hotel is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00

What is the star rating of Castletown Hotel?

Castletown Hotel is a 3.0-star hotel.

How many floors does Castletown Hotel have?

Castletown Hotel has 2 floors.

How many rooms are available at Castletown Hotel?

Castletown Hotel has 28 rooms in total.

Does Castletown Hotel provide parking?

Yes, Castletown Hotel provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Castletown Hotel

Overall Ratings & Reviews Castletown Hotel

Other sources (487)

8.8

Very Good

From 487 reviews

Cleanliness

9.0

Room Comfort

8.4

Location

8.4

Service and Facilites

9.2

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Traveler Reviews Castletown Hotel

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Top reviews

mark

8.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Clean room , great staff

Alexander

with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Staff were very friendly and helpful. Excellent breakfast. Room was a very high standard. O problem parking the car in the convenient car park.

Nina

with Partner

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Dinner was good, breakfast was very good. Bathroom very spacious with excellent shower. Unfortunately there were no shelves for any toiletries. Staff were very attentive and friendly. My only criticism is that we paid for a superior room, but it didn’t feel or look superior. It was on the ground floor with two windows facing Main Street, so the blinds were closed to avoid people looking in. For a standard room that would have been ok, but not for a superior room. It was also very small: there was a gap of 4inches between bedpost and chair to get to the other side of the bed. A 10.5 tog duvet and unable to open any windows also meant that we were too hot to sleep… Due to the location of the hotel and an excellent breakfast we will be coming back..

Jason

6.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Basic hotel, nothing special. Okay for an overnight stay. Had a bad smell in the room, possibly coming from bathroom. Wifi didn't connect either. I'm guessing not in range.

Adam

with Friends

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Mary

with Partner

8.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Room and bathroom were small but clean. Staff was very, very helpful and kind. Beds were very comfortable. Hotel is old, but has character. The breakfast was very good and generous.

Eric

with Partner

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Bill

with Partner

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Room was small, but clean and comfortable. Parking was tight, but adequate. We had an excellent dinner in their restaurant, and breakfast was a buffet, so you can eat what you want.

David

with Partner

8.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Good location for the Pentland ferry from Gill’s Bay, about 20 mins. Lovely food, our room on the ground floor was great, small but adequate.Parking also adequate.

Paul

with Partner

8.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Friendly staff, good breakfast - good value for money stay. Bar reasonably priced

Aitor

Friends and family Family

10.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

Parking at the back was full, but there is a municipal free parking just accross the road. The breakfast was magnificent. Room was comfortable. Mattress and Duvet are of great quality. Recommended.

Sue

Family

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

The room was very clean. Was a nice touch having biscuits on the tea tray. The staff were excellent. Special shout out to Michelle who made sure our stay was special. The breakfast was fantastic. Fresh fruit available. The hot stuff was good to perfection. We did have evening meals aswell which were also excellent and a great choice and really good value. Parking was available and if the car park was full, there is availability on the street

jane

Friends and family Family

10.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

Lovely hotel and staff and nice reasonably priced food

Dervin

with Partner

10.0

/10

Reviewed 38 week(s) ago

Hotels.com verified review

Me and wife had a 1 night stay hotel was very nice our room was nice and clean staff where excellent and made you feel welcomed food was excellent average priced and nice portions the price we payed for 1 night included a excellent breakfast was brilliant

Findlay

Business

10.0

/10

Reviewed 41 week(s) ago

Hotels.com verified review

Great staff. Great food.

Craig

Business

10.0

/10

Reviewed 45 week(s) ago

Hotels.com verified review

Fantastic service as usual

Marc

8.0

/10

Reviewed 48 week(s) ago

Expedia Group verified review

Everything was as it should be. Good value for money.

Dean

Business

10.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

great little hotel nice rooms, good breakfast, friendly staff, not much in the immediate area, but enjoyable stay comfortable beds etc would go back again

Stefan

with Partner

10.0

/10

Reviewed 49 week(s) ago

Hotels.com verified review

We really enjoyed our stay at this hotel. The staff were superb in looking after us. The hotel is well kept and the room was very comfortable. We had both our evening meal and breakfast and there were plenty of options at each. Service was very good also.

Nabashnikas

Leisure with Partner

10.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

Clean and cosy room. Breakfast was included. All staff we're very friendly. Nice little bar/restaurant area.

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