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Castletown Hotel
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8.8
/10
Very Good
487 reviews
What Guests Say About Their Stay
Alexander
10.0
/ 10
Staff were very friendly and helpful. Excellent breakfast. Room was a very high standard. O problem parking the car in the convenient car park.
Adam
10.0
/ 10
Excellent hotel on NC500 route.
Easily parked to rear of property.
Helpful staff with big clean rooms and competitively priced dinner menu in restaurant.
Breakfast was perfect to set us up for the days onward travel.
We stayed in room 18 which was right next to the road on the ground floor.
Was honestly a little noisy with traffic initially but settled in evening and we slept ok.
Suggestions:
King sized beds would be a good improvement as room is big enough.
We were awoken by a group loudly chatting while waiting for a coach pickup outside our window at 7am, so would suggest hotel put a sign on window just asking anyone waiting to be mindful of customers sleeping.
Eric
10.0
/ 10
Second time staying here in the last 7 months and I think this place is top notch. From the extremely helpful and friendly staff, to the incredible breakfasts included with our room and the excellent dinners we purchased in the evenings, to the superb communication by hotel staff, and the clean and comfortable rooms…I will certainly be back in the future. I’d love to see whoever is running this business teach these principles of professionalism and attention to detail to larger chains because they just get it!
Eric Slivoskey
In the Area
See Map
Main Street, Castletown, Highland, Scotland, KW14 8TP
Main Facilities
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This accommodation offers:
Game room
Laundry service
Parking
Luggage storage
Express check-out
Library
Disabled access friendly
What's around Castletown Hotel
Main Street, Castletown, Highland, Scotland, KW14 8TP
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Discover More About Castletown Hotel
General
Near The Green
Location
Located in Thurso, Castletown Hotel is in the historical district, a 1-minute drive from Dunnet Bay Beach and 5 minutes from Dunnet Bay Distillery. This family-friendly hotel is 5.3 mi (8.5 km) from UHI North Highland - Environmental Research Institute and 7.2 mi (11.5 km) from Scrabster Ferry Terminal.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
The Green - 0.4 km / 0.3 mi
Castlehill Heritage Center - 0.7 km / 0.4 mi
Dunnet Bay Beach - 1.2 km / 0.7 mi
Dunnet Bay Distillery - 5.5 km / 3.4 mi
Thurso Heritage Museum - 7.3 km / 4.6 mi
Thurso Leisure Centre - 7.9 km / 4.9 mi
Thurso Library - 8.2 km / 5.1 mi
Thurso Harbour - 8.3 km / 5.2 mi
UHI North Highland - Environmental Research Institute - 8.5 km / 5.3 mi
North Coast Visitor Centre - 8.6 km / 5.3 mi
Old St Peter's Kirk - 8.6 km / 5.3 mi
Thurso Beach - 8.9 km / 5.5 mi
UHI North Highland - Thurso Campus - 9.4 km / 5.8 mi
Thurso Castle Ruins - 9.5 km / 5.9 mi
Dunbar Hospital - 9.6 km / 5.9 mi
The nearest airports are:
Wick (WIC) - 24.7 km / 15.3 mi
Kirkwall (KOI) - 70.7 km / 43.9 mi
Inverness (INV) - 192.1 km / 119.4 mi
The preferred airport for Castletown Hotel is Inverness (INV).
Renovations
The property is closed between December 24 and December 27. The property is closed: New Year's Eve and New Year's Day.
Facilities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and an arcade/game room. This hotel also features wedding services, tour/ticket assistance, and a reception hall.
Business Facilities
Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Dining
Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Rooms
Make yourself at home in one of the 28 individually decorated guestrooms. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
All facilities in Castletown Hotel
Facility
- Game room
Common Space
Lobby
Accommodation Services
Exterior
Bedroom
Transportation
- Limited parking
Things to Do
- Library
Food and Drinks
- Snack bar
Connectivity
- Free WiFi
General
- Reception hall
- Parking
- Terrace
Accessibilty
- Accessible parking
- Accessible bathroom
- Disabled access friendly
- Accessible path of travel
Public Facilities
- Parking
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
Hotel Services
- Laundry service
- Wedding service
- Luggage storage
- Express check-out
Business Facilities
- Business facilities
Sports and Recreations
- Game room
Accommodation Policy & General Information in Castletown Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
Pets
Limited Number Of Pets In Room
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - 23:00 - to 11:00 |
Available rooms at Castletown Hotel | 28 |
Number of floors in Castletown Hotel | 2 |
Another facilities in Castletown Hotel | Limited parking, Library, Snack bar, Free WiFi, Reception hall |
Frequently asked question in Castletown Hotel
What is normal check-in & check-out time at Castletown Hotel?
The standard check-in time at Castletown Hotel is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
How many stars does Castletown Hotel have?
Castletown Hotel is a 3.0-star hotel.
How many floors does Castletown Hotel have?
Castletown Hotel has 2 floors.
How many rooms does Castletown Hotel have?
Castletown Hotel has 28 rooms in total.
Is there parking at Castletown Hotel?
Yes, Castletown Hotel provides a car park. Please contact the property directly for more details.
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More Reviews from Other Guests in Castletown Hotel
Overall Ratings & Reviews Castletown Hotel
Other sources (487)
8.8
Very Good
From 487 reviews
Cleanliness
9.0
Room Comfort
8.4
Location
8.4
Service and Facilites
9.2
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Traveler Reviews Castletown Hotel
Number of reviews per page
20
40
Top reviews
mark
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Clean room , great staff
Alexander
with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staff were very friendly and helpful. Excellent breakfast. Room was a very high standard. O problem parking the car in the convenient car park.
Nina
with Partner
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Dinner was good, breakfast was very good.
Bathroom very spacious with excellent shower. Unfortunately there were no shelves for any toiletries.
Staff were very attentive and friendly. My only criticism is that we paid for a superior room, but it didn’t feel or look superior. It was on the ground floor with two windows facing Main Street, so the blinds were closed to avoid people looking in. For a standard room that would have been ok, but not for a superior room. It was also very small: there was a gap of 4inches between bedpost and chair to get to the other side of the bed. A 10.5 tog duvet and unable to open any windows also meant that we were too hot to sleep…
Due to the location of the hotel and an excellent breakfast we will be coming back..
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Jason
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Basic hotel, nothing special. Okay for an overnight stay. Had a bad smell in the room, possibly coming from bathroom.
Wifi didn't connect either. I'm guessing not in range.
Adam
with Friends
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Excellent hotel on NC500 route.
Easily parked to rear of property.
Helpful staff with big clean rooms and competitively priced dinner menu in restaurant.
Breakfast was perfect to set us up for the days onward travel.
We stayed in room 18 which was right next to the road on the ground floor.
Was honestly a little noisy with traffic initially but settled in evening and we slept ok.
Suggestions:
King sized beds would be a good improvement as room is big enough.
We were awoken by a group loudly chatting while waiting for a coach pickup outside our window at 7am, so would suggest hotel put a sign on window just asking anyone waiting to be mindful of customers sleeping.
Read More
Mary
with Partner
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Room and bathroom were small but clean. Staff was very, very helpful and kind. Beds were very comfortable. Hotel is old, but has character. The breakfast was very good and generous.
Eric
with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Second time staying here in the last 7 months and I think this place is top notch. From the extremely helpful and friendly staff, to the incredible breakfasts included with our room and the excellent dinners we purchased in the evenings, to the superb communication by hotel staff, and the clean and comfortable rooms…I will certainly be back in the future. I’d love to see whoever is running this business teach these principles of professionalism and attention to detail to larger chains because they just get it!
Eric Slivoskey
Read More
Bill
with Partner
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Room was small, but clean and comfortable. Parking was tight, but adequate. We had an excellent dinner in their restaurant, and breakfast was a buffet, so you can eat what you want.
David
with Partner
8.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Good location for the Pentland ferry from Gill’s Bay, about 20 mins. Lovely food, our room on the ground floor was great, small but adequate.Parking also adequate.
Paul
with Partner
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Friendly staff, good breakfast - good value for money stay. Bar reasonably priced
Aitor
Friends and family Family
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Parking at the back was full, but there is a municipal free parking just accross the road. The breakfast was magnificent. Room was comfortable. Mattress and Duvet are of great quality. Recommended.
Sue
Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
The room was very clean. Was a nice touch having biscuits on the tea tray. The staff were excellent. Special shout out to Michelle who made sure our stay was special. The breakfast was fantastic. Fresh fruit available. The hot stuff was good to perfection.
We did have evening meals aswell which were also excellent and a great choice and really good value. Parking was available and if the car park was full, there is availability on the street
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jane
Friends and family Family
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Lovely hotel and staff and nice reasonably priced food
Dervin
with Partner
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Me and wife had a 1 night stay hotel was very nice our room was nice and clean staff where excellent and made you feel welcomed food was excellent average priced and nice portions the price we payed for 1 night included a excellent breakfast was brilliant
Findlay
Business
10.0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
Great staff.
Great food.
Craig
Business
10.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
Fantastic service as usual
Marc
8.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Everything was as it should be. Good value for money.
Dean
Business
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
great little hotel nice rooms, good breakfast, friendly staff, not much in the immediate area, but enjoyable stay comfortable beds etc would go back again
Stefan
with Partner
10.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
We really enjoyed our stay at this hotel. The staff were superb in looking after us. The hotel is well kept and the room was very comfortable. We had both our evening meal and breakfast and there were plenty of options at each. Service was very good also.
Nabashnikas
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Clean and cosy room. Breakfast was included. All staff we're very friendly. Nice little bar/restaurant area.
Number of reviews per page
20
40
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