Castletown Hotel

Explore Castletown Hotel
8.8
Very Good
From 487 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

8.4

Service and Facilites

9.2

Traveler Reviews Castletown Hotel

Number of reviews per page
20
40
Top reviews
mark
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean room , great staff
Alexander
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were very friendly and helpful. Excellent breakfast. Room was a very high standard. O problem parking the car in the convenient car park.
Nina
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Dinner was good, breakfast was very good. Bathroom very spacious with excellent shower. Unfortunately there were no shelves for any toiletries. Staff were very attentive and friendly. My only criticism is that we paid for a superior room, but it didn’t feel or look superior. It was on the ground floor with two windows facing Main Street, so the blinds were closed to avoid people looking in. For a standard room that would have been ok, but not for a superior room. It was also very small: there was a gap of 4inches between bedpost and chair to get to the other side of the bed. A 10.5 tog duvet and unable to open any windows also meant that we were too hot to sleep… Due to the location of the hotel and an excellent breakfast we will be coming back..
Read More
Jason
icon-
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Basic hotel, nothing special. Okay for an overnight stay. Had a bad smell in the room, possibly coming from bathroom. Wifi didn't connect either. I'm guessing not in range.
Adam
icon-with Friends
with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent hotel on NC500 route. Easily parked to rear of property. Helpful staff with big clean rooms and competitively priced dinner menu in restaurant. Breakfast was perfect to set us up for the days onward travel. We stayed in room 18 which was right next to the road on the ground floor. Was honestly a little noisy with traffic initially but settled in evening and we slept ok. Suggestions: King sized beds would be a good improvement as room is big enough. We were awoken by a group loudly chatting while waiting for a coach pickup outside our window at 7am, so would suggest hotel put a sign on window just asking anyone waiting to be mindful of customers sleeping.
Read More
Mary
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room and bathroom were small but clean. Staff was very, very helpful and kind. Beds were very comfortable. Hotel is old, but has character. The breakfast was very good and generous.
Eric
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Second time staying here in the last 7 months and I think this place is top notch. From the extremely helpful and friendly staff, to the incredible breakfasts included with our room and the excellent dinners we purchased in the evenings, to the superb communication by hotel staff, and the clean and comfortable rooms…I will certainly be back in the future. I’d love to see whoever is running this business teach these principles of professionalism and attention to detail to larger chains because they just get it! Eric Slivoskey
Read More
Bill
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Room was small, but clean and comfortable. Parking was tight, but adequate. We had an excellent dinner in their restaurant, and breakfast was a buffet, so you can eat what you want.
David
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Good location for the Pentland ferry from Gill’s Bay, about 20 mins. Lovely food, our room on the ground floor was great, small but adequate.Parking also adequate.
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Friendly staff, good breakfast - good value for money stay. Bar reasonably priced
Aitor
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Parking at the back was full, but there is a municipal free parking just accross the road. The breakfast was magnificent. Room was comfortable. Mattress and Duvet are of great quality. Recommended.
Sue
icon-Family
Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The room was very clean. Was a nice touch having biscuits on the tea tray. The staff were excellent. Special shout out to Michelle who made sure our stay was special. The breakfast was fantastic. Fresh fruit available. The hot stuff was good to perfection. We did have evening meals aswell which were also excellent and a great choice and really good value. Parking was available and if the car park was full, there is availability on the street
Read More
jane
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Lovely hotel and staff and nice reasonably priced food
Dervin
icon-with Partner
with Partner
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Me and wife had a 1 night stay hotel was very nice our room was nice and clean staff where excellent and made you feel welcomed food was excellent average priced and nice portions the price we payed for 1 night included a excellent breakfast was brilliant
Findlay
icon-Business
Business
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Great staff. Great food.
Craig
icon-Business
Business
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Fantastic service as usual
Marc
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Everything was as it should be. Good value for money.
Dean
icon-Business
Business
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

great little hotel nice rooms, good breakfast, friendly staff, not much in the immediate area, but enjoyable stay comfortable beds etc would go back again
Stefan
icon-with Partner
with Partner
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

We really enjoyed our stay at this hotel. The staff were superb in looking after us. The hotel is well kept and the room was very comfortable. We had both our evening meal and breakfast and there were plenty of options at each. Service was very good also.
Nabashnikas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Clean and cosy room. Breakfast was included. All staff we're very friendly. Nice little bar/restaurant area.
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved.