Hotel Aqua Palace

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7.4
/10
Pleasant
877 reviews

What Guests Say About Their Stay

Jennifer

10.0
/ 10
I really enjoyed my ocean view. It was nicely located to everything. The beach/ water was minutes away. I enjoyed the Chinese restaurant onsite. The room was large and nice amenities. The hotel is a little outdated but I didn’t mind because it was very clean and spacious. Well worth the stay and I would come back again if in the area. I would highly recommend.

Jade

10.0
/ 10
Superb views with great access to the ocean, bridge views, drone show and lots of local eateries within walking distance. There's also a beloved local cat that greets you by the photo studio.

Pandian Suppiah

10.0
/ 10
It was directly opposite the beach and bridge. Nearby a lot restaurants. The room walls need a make over. Nearby cherry blossom road. Easy to take a cab to move around.
In the Area
See Map
225, Gwanganhaebyeon-ro, Suyeong-gu, Suyeong, Busan, South Korea

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Aqua Palace is a hotel is located at Suyeong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel Aqua Palace Address: Map & Location

225, Gwanganhaebyeon-ro, Suyeong-gu, Suyeong, Busan, South Korea
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Exterior Hotel Aqua Palace
Others 2 Hotel Aqua Palace

Discover More About Hotel Aqua Palace

General
Near Gwangalli Beach

Location
With a stay at Hotel Aqua Palace, you'll be centrally located in Busan, steps from Gwangalli Beach and a short 3-minute drive from Shinsegae Centum City. This golf hotel is 2.6 mi (4.2 km) from Haeundae Beach and 4.7 mi (7.5 km) from Lotte Department Store Busan Main Branch.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Gwangalli Beach - 0.1 km / 0.1 mi
Millak Waterfront Park - 1.4 km / 0.9 mi
Busan Yachting Center - 2.6 km / 1.6 mi
Shinsegae Centum City - 2.7 km / 1.7 mi
SPA LAND Centum City - 2.7 km / 1.7 mi
Busan Exhibition and Convention Center - 2.7 km / 1.7 mi
Busan Museum of Art - 2.8 km / 1.7 mi
APEC Naru Park - 3 km / 1.9 mi
Geumnyeonsan Mountain - 3.2 km / 2 mi
Busan Cinema Center - 3.2 km / 2 mi
Dongbaekseom Park - 3.8 km / 2.4 mi
The Bay 101 - 3.8 km / 2.4 mi
United Nations Peace Park - 3.9 km / 2.4 mi
Igidae Park - 3.9 km / 2.4 mi
Igidae Coastal Walk - 3.9 km / 2.5 mi

The preferred airport for Hotel Aqua Palace is Gimhae Airport (PUS) - 22.3 km / 13.9 mi

Facilities
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including a health club and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, wedding services, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.

Dining
Stop by the hotel's restaurant, Japanese Restaurant, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.

Rooms
Stay in one of 112 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as electric kettles and complimentary bottled water.

All facilities in Hotel Aqua Palace

Entertainment Facility Hotel Aqua Palace
Entertainment Facility
Functional Hall Hotel Aqua Palace
Functional Hall
Common Space Hotel Aqua Palace
Common Space
Accommodation Services Hotel Aqua Palace
Accommodation Services
Exterior Hotel Aqua Palace
Exterior

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Health club
  • Spa
  • Outdoor pool
  • Pool sun loungers

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Transportation

  • Area shuttle with surcharge
  • Valet parking

General

  • Banquet
  • Parking

Business Facilities

  • Business facilities
  • Conference rooms

Sports and Recreations

  • Golf cart
  • Fitness center

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Hotel Aqua Palace

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
, To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Aqua Palace
112
Number of floors in Hotel Aqua Palace
21
Another facilities in Hotel Aqua Palace
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Multilingual staff

Frequently asked question in Hotel Aqua Palace

What are available facilities at Hotel Aqua Palace?
There are top facilites at Hotel Aqua Palace such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Aqua Palace?
Check-in time at Hotel Aqua Palace is staring from 15:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Aqua Palace provide breakfast?
Yes, Hotel Aqua Palace provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Aqua Palace?
Hotel Aqua Palace is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Aqua Palace have?
Hotel Aqua Palace has 21 floors.
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More Reviews from Other Guests in Hotel Aqua Palace

Overall Ratings & Reviews Hotel Aqua Palace

Traveloka (8)
Other sources (869)
7.4
Pleasant
From 869 reviews
Cleanliness

7.0

Room Comfort

7.4

Location

9.2

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Aqua Palace

Number of reviews per page
20
40
Top reviews
Edward
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location. Older building. Fridge stopped working while out for the day and there was no ice available.
Jennifer
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I really enjoyed my ocean view. It was nicely located to everything. The beach/ water was minutes away. I enjoyed the Chinese restaurant onsite. The room was large and nice amenities. The hotel is a little outdated but I didn’t mind because it was very clean and spacious. Well worth the stay and I would come back again if in the area. I would highly recommend.
Read More
Carrie
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Stayed at the Aqua Palace Hotel and the room view was absolutely spectacular. The room itself was clean and comfortable, though the beds are very firm. The hotel’s main/common areas could use a little more attention and upkeep, but the actual room was nice and well maintained. The location was great — close to the beach, quiet, with a convenience store nearby, and only about 15 minutes from Haeundae Beach. Overall, a good stay with amazing views and a convenient location.
Read More
Hazel Sylvia
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

There are many eateries, restaurants and convenience stores nearby. The hotel is opposite a beach. Transport by bus is convenient thought the subway is about 15min walk.
Jordan
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Yes, I paid for a room with a full ocean view, only to stare at a wall for two days. While other guests who paid less than me enjoyed the ocean view, it wasn’t the hotel’s fault. Expedia didn’t make a reservation for the room I purchased; instead, they sent a generic reservation. I’m extremely disappointed in Expedia’s service. To make matters worse, when I tried contacting Expedia, the website and customer service were horrible, and I couldn’t speak to a real person.
Read More
Mercedes
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean room, expelen location, best view!!!
Keunbaik
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Room is not very clean I visited regularly in Busan. I stayed several different hotels but this is the worst. I do not have any plan for next visit at all at this hotel
KYONGHEE
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

This property is right across the street from the beach and the drone show is accessible to be viewed from your room as long as you book the oceanview room. there might be a window in the room that might slightly block your way. However since you are right across the street and there is a top floor where you can access to see it, it will help out. We watched it twice: once on the beach and later in the room and it was more fun to watch it on the beach. There are plentiful options for food and entertainment. The hotel is relatively clean but as it is an older hotel there are some parts where it may seem aged or stained on furniture like the chairs in the rooms.
Read More
Joseph
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The views were gorgeous and everything was so close.
Sarah
icon-Leisure
Leisure
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The bed was quite uncomfortable. Minimal pillows and towels which is kind of unusual for hotels. The plus is that the area has a lot of restaurants and food nearby. It is a busy area when we went in September.
Lisa
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Staff was available & helpful. Fantastic oceanfront view from the rooms. And the sky walk roof observatory is a plus. Great location on the center of Gwangali beachfront. A bit noisy from street activity. Hotel facility is pretty tired; holes in walls, some patched some not. And if patched not painted over. Scrapes & scuffs on walls & elevator & the ceiling was leaking in the lobby. Those things brought the experience down a bit. Rooms were clean & basic necessities provided: water, tea/coffee, slippers, hairdryer, etc. just needs some TLC.
Read More
Gabriella
icon-Leisure
Leisure
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The skywalk was beautiful
Daehoon
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Room is too small compared to price. This hotel can not be 4 Star Hotel. I expect 4 Star hotel, but it is 2 star hotel.
Jade
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Superb views with great access to the ocean, bridge views, drone show and lots of local eateries within walking distance. There's also a beloved local cat that greets you by the photo studio.
Gifty
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The front desk doesn’t have a bellman. They really aren’t helpful and don’t speak English well.
jessica
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Did not like the carpeting and no access to spa and observatory floor I like the hotel being on the beach Dis not like when no air condition in the hotel
Pandian Suppiah
icon-with Partner
with Partner
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

It was directly opposite the beach and bridge. Nearby a lot restaurants. The room walls need a make over. Nearby cherry blossom road. Easy to take a cab to move around.
Philip
icon-with Partner
with Partner
4.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

The only great thing about the hotel is the view and the location. As a foreigner tourist, I don't recommend going there, the staff service was cold and rude. They don't speak any English. They charge 20 000 Korean won to use the gym per person as it was never said anywhere in the booking site. The lady was pressuring us to pay now. The hotel is not a 4 star hotel in any way. The reception hall feels like a cold shopping mall. The only nice thing about the room is the view, the bed was not comfortable and the room is pretty in bad shape. This hotel needs some renovations the elevator was rusty. I recommend paying a little more and going elsewhere!
Read More
Kathlene
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Location was perfect
DongHan
icon-Leisure
Leisure
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Room was spacious and well managed
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Aqua Palace

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Aqua Palace

Traveloka (8)
Other sources (869)
7.4
Pleasant
From 869 reviews
Cleanliness

7.0

Room Comfort

7.4

Location

9.2

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Aqua Palace

Number of reviews per page
20
40
Top reviews
Edward
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location. Older building. Fridge stopped working while out for the day and there was no ice available.
Jennifer
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I really enjoyed my ocean view. It was nicely located to everything. The beach/ water was minutes away. I enjoyed the Chinese restaurant onsite. The room was large and nice amenities. The hotel is a little outdated but I didn’t mind because it was very clean and spacious. Well worth the stay and I would come back again if in the area. I would highly recommend.
Read More
Carrie
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Stayed at the Aqua Palace Hotel and the room view was absolutely spectacular. The room itself was clean and comfortable, though the beds are very firm. The hotel’s main/common areas could use a little more attention and upkeep, but the actual room was nice and well maintained. The location was great — close to the beach, quiet, with a convenience store nearby, and only about 15 minutes from Haeundae Beach. Overall, a good stay with amazing views and a convenient location.
Read More
Hazel Sylvia
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

There are many eateries, restaurants and convenience stores nearby. The hotel is opposite a beach. Transport by bus is convenient thought the subway is about 15min walk.
Jordan
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Yes, I paid for a room with a full ocean view, only to stare at a wall for two days. While other guests who paid less than me enjoyed the ocean view, it wasn’t the hotel’s fault. Expedia didn’t make a reservation for the room I purchased; instead, they sent a generic reservation. I’m extremely disappointed in Expedia’s service. To make matters worse, when I tried contacting Expedia, the website and customer service were horrible, and I couldn’t speak to a real person.
Read More
Mercedes
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean room, expelen location, best view!!!
Keunbaik
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Room is not very clean I visited regularly in Busan. I stayed several different hotels but this is the worst. I do not have any plan for next visit at all at this hotel
KYONGHEE
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

This property is right across the street from the beach and the drone show is accessible to be viewed from your room as long as you book the oceanview room. there might be a window in the room that might slightly block your way. However since you are right across the street and there is a top floor where you can access to see it, it will help out. We watched it twice: once on the beach and later in the room and it was more fun to watch it on the beach. There are plentiful options for food and entertainment. The hotel is relatively clean but as it is an older hotel there are some parts where it may seem aged or stained on furniture like the chairs in the rooms.
Read More
Joseph
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The views were gorgeous and everything was so close.
Sarah
icon-Leisure
Leisure
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The bed was quite uncomfortable. Minimal pillows and towels which is kind of unusual for hotels. The plus is that the area has a lot of restaurants and food nearby. It is a busy area when we went in September.
Lisa
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Staff was available & helpful. Fantastic oceanfront view from the rooms. And the sky walk roof observatory is a plus. Great location on the center of Gwangali beachfront. A bit noisy from street activity. Hotel facility is pretty tired; holes in walls, some patched some not. And if patched not painted over. Scrapes & scuffs on walls & elevator & the ceiling was leaking in the lobby. Those things brought the experience down a bit. Rooms were clean & basic necessities provided: water, tea/coffee, slippers, hairdryer, etc. just needs some TLC.
Read More
Gabriella
icon-Leisure
Leisure
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The skywalk was beautiful
Daehoon
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Room is too small compared to price. This hotel can not be 4 Star Hotel. I expect 4 Star hotel, but it is 2 star hotel.
Jade
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Superb views with great access to the ocean, bridge views, drone show and lots of local eateries within walking distance. There's also a beloved local cat that greets you by the photo studio.
Gifty
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The front desk doesn’t have a bellman. They really aren’t helpful and don’t speak English well.
jessica
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Did not like the carpeting and no access to spa and observatory floor I like the hotel being on the beach Dis not like when no air condition in the hotel
Pandian Suppiah
icon-with Partner
with Partner
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

It was directly opposite the beach and bridge. Nearby a lot restaurants. The room walls need a make over. Nearby cherry blossom road. Easy to take a cab to move around.
Philip
icon-with Partner
with Partner
4.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

The only great thing about the hotel is the view and the location. As a foreigner tourist, I don't recommend going there, the staff service was cold and rude. They don't speak any English. They charge 20 000 Korean won to use the gym per person as it was never said anywhere in the booking site. The lady was pressuring us to pay now. The hotel is not a 4 star hotel in any way. The reception hall feels like a cold shopping mall. The only nice thing about the room is the view, the bed was not comfortable and the room is pretty in bad shape. This hotel needs some renovations the elevator was rusty. I recommend paying a little more and going elsewhere!
Read More
Kathlene
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Location was perfect
DongHan
icon-Leisure
Leisure
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Room was spacious and well managed
Number of reviews per page
20
40