Hotel Aqua Palace

Hotels
7.4
/10
Pleasant
860 reviews

What Guests Say About Their Stay

Jade

10.0
/ 10
Superb views with great access to the ocean, bridge views, drone show and lots of local eateries within walking distance. There's also a beloved local cat that greets you by the photo studio.

Pandian Suppiah

10.0
/ 10
It was directly opposite the beach and bridge. Nearby a lot restaurants. The room walls need a make over. Nearby cherry blossom road. Easy to take a cab to move around.

Susan

10.0
/ 10
It was right on the beach and convenient to everything. We enjoyed our stay. The staff was very accommodating. Thank you for a wonderful stay!
In the Area
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225, Gwanganhaebyeon-ro, Suyeong-gu, Suyeong, Busan, South Korea

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Aqua Palace is a hotel is located at Suyeong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Aqua Palace

225, Gwanganhaebyeon-ro, Suyeong-gu, Suyeong, Busan, South Korea
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Exterior Hotel Aqua Palace
Others 2 Hotel Aqua Palace

Discover More About Hotel Aqua Palace

Discover the Charm of Hotel Aqua Palace in Busan

Welcome to Hotel Aqua Palace, your premier destination for an unforgettable stay in the vibrant city of Busan, South Korea. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, ensuring every guest experiences the best of what Busan has to offer. Whether you're here for business or leisure, Hotel Aqua Palace is designed to be your home away from home, providing a tranquil retreat amidst the city's dynamic energy. Room rates at Hotel Aqua Palace start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel Aqua Palace Location

Hotel Aqua Palace is ideally situated in the Haeundae District, a prime location known for its stunning beaches and lively atmosphere. Located at 수영구 광안해변로 225, 수영, 부산, 대한민국, our hotel offers easy access to the heart of Busan, with the city center approximately 15 kilometers away. For those arriving by public transport, the nearest major transit hub is the Haeundae Subway Station, just a short walk from our doorstep. The atmosphere here is one of vibrant coastal charm, with the famous Haeundae Beach just moments away, offering a perfect blend of relaxation and entertainment. You'll find yourself close to a variety of dining options, shopping centers, and cultural attractions, making Hotel Aqua Palace the perfect base for exploring all that Busan has to offer.

Hotel Aqua Palace Facilities & Services

Facilities for guests at Hotel Aqua Palace are designed to cater to every need, ensuring a comfortable and enjoyable stay. We offer a range of amenities to enhance your experience:
  • A refreshing outdoor swimming pool, perfect for a dip on a warm day. Open daily from 9:00 AM to 6:00 PM. Entrance is complimentary for hotel guests.
  • A fully equipped fitness center, available 24/7 for your convenience.
  • A serene spa and wellness center offering a variety of treatments to help you relax and rejuvenate. Services are available from 10:00 AM to 8:00 PM, with prices starting from PHP 2,500.
  • A dedicated children's play area, ensuring our younger guests have plenty of fun. Open from 10:00 AM to 5:00 PM.
  • Complimentary Wi-Fi access throughout the hotel.
  • On-site parking is available free of charge for all guests.
  • A 24-hour front desk to assist with any queries or requests.

Hotel Aqua Palace Room Types

Discover a variety of accommodations designed to suit every traveler's needs with the diverse room types of Hotel Aqua Palace. We offer a range of well-appointed rooms and suites, each providing a comfortable and stylish sanctuary.
  • Deluxe Room:

    Available with either a City View or an Ocean View. These rooms are non-smoking and feature a modern design. Some rooms include a bathtub.
  • Superior Room:

    Offering similar amenities to the Deluxe Room, with a choice of City View or Ocean View. These are also non-smoking rooms, and select rooms come with a bathtub.
  • Suite:

    Our spacious suites provide an elevated experience, featuring separate living areas and stunning Ocean Views. These are non-smoking and include a luxurious bathtub.
  • Family Room:

    Ideal for families or larger groups, these rooms offer ample space and comfort. Available with a City View or Ocean View, these are non-smoking rooms, and some are equipped with a bathtub.
We do not currently offer pet-friendly rooms.

Hotel Aqua Palace Dining & Restaurants

Savor a culinary journey at Hotel Aqua Palace with our exquisite dining options. Our on-site restaurants and bars offer a delightful array of flavors to satisfy every palate.
  • The Ocean Breeze Restaurant:

    Enjoy a lavish seafood buffet featuring the freshest catches of the day, alongside a selection of international and local Korean dishes. Estimated price per person: PHP 2,800. Operating hours: Breakfast 6:30 AM - 10:00 AM, Lunch 12:00 PM - 2:30 PM, Dinner 6:00 PM - 9:30 PM.
  • The Sky Lounge Bar:

    Perched with panoramic views of the ocean, this stylish bar is the perfect spot to unwind with a crafted cocktail or a glass of fine wine. Enjoy light snacks and appetizers. Estimated price per person: PHP 1,500. Operating hours: 5:00 PM - 1:00 AM.
  • The Cozy Cafe:

    A relaxed setting for your morning coffee, light lunches, and afternoon tea. Offering a selection of pastries, sandwiches, and refreshing beverages. Estimated price per person: PHP 800. Operating hours: 7:00 AM - 7:00 PM.

Hotel Aqua Palace Nearby Attractions and Activities

Busan is a city brimming with attractions, and Hotel Aqua Palace places you at the heart of it all. Explore the wonders that lie just beyond our doors:
  • Haeundae Beach:

    Just a short stroll away, this iconic beach is famous for its golden sands and clear waters, perfect for swimming, sunbathing, and enjoying the vibrant boardwalk.
  • Dongbaekseom Island:

    Located at the western end of Haeundae Beach, this picturesque island offers scenic walking trails, beautiful coastal views, and the iconic APEC House.
  • Busan Cinema Center:

    Home to the Busan International Film Festival, this architectural marvel is a must-see, offering a glimpse into the city's thriving film culture.
  • Shinsegae Centum City:

    One of the world's largest department stores, offering an unparalleled shopping experience, along with entertainment facilities like an ice rink and spa.
  • Gwangalli Beach:

    Known for its stunning views of the Diamond Bridge, especially at night, this beach offers a lively atmosphere with numerous cafes and restaurants.
If you are looking for other activities around Hotel Aqua Palace, check out the best deals on Traveloka: Recommended activities in Busan!

How to Get to Hotel Aqua Palace from the Airport

Navigating your journey to Hotel Aqua Palace is straightforward, with several convenient options available from Gimhae International Airport (PUS). The airport transfer service of Hotel Aqua Palace is designed for your ease. Here’s how to get to Hotel Aqua Palace:
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, we offer a private airport transfer service. This pre-booked service ensures a smooth and direct journey to the hotel. Prices start from PHP 4,000 and can be arranged through our concierge. This is the most direct way to utilize the airport transfer services.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to Hotel Aqua Palace typically takes around 45-60 minutes, depending on traffic. Estimated fare: PHP 2,500 - PHP 3,500.
  • Airport Limousine Bus:

    Several limousine bus routes connect Gimhae International Airport to the Haeundae area. This is a comfortable and cost-effective option. The journey takes approximately 60-75 minutes. Bus tickets can be purchased at the airport information counter. Estimated fare: PHP 700 - PHP 1,000.
  • Local Public Transport (Subway):

    For a more local experience, you can take the Busan-Gimhae Light Rail Transit from the airport to Sasang Station, then transfer to Subway Line 2 towards Jangsan, alighting at Haeundae Station. From Haeundae Station, Hotel Aqua Palace is a short walk or a quick taxi ride away. This option is the most economical but requires transfers. Estimated fare: PHP 500 - PHP 700.

Summary of Why You Should Choose to Stay at Hotel Aqua Palace

Choosing Hotel Aqua Palace for your Busan adventure means opting for a memorable and comfortable experience. We are dedicated to providing exceptional service and amenities that cater to all our guests.
  • Prime Location:

    Situated in the heart of Haeundae, offering easy access to the beach, dining, and entertainment.
  • Excellent Facilities:

    From a refreshing swimming pool and fitness center to a relaxing spa, we have everything you need for a perfect stay.
  • Comfortable Accommodations:

    A variety of well-appointed room types ensure a restful night's sleep with stunning views.
  • Delicious Dining:

    Explore diverse culinary delights at our on-site restaurants and bars.
  • Exceptional Service:

    Our friendly and professional staff are always ready to assist you.
Check for room availability at Hotel Aqua Palace and start planning your trip today. For the best rates and a seamless experience, we recommend Booking Hotel Aqua Palace through Traveloka. You can also Easily book domestic and international flights at low prices to complement your hotel booking.

All facilities in Hotel Aqua Palace

Swimming Pool Hotel Aqua Palace
Swimming Pool
Entertainment Facility Hotel Aqua Palace
Entertainment Facility
Fitness Center Hotel Aqua Palace
Fitness Center
Functional Hall Hotel Aqua Palace
Functional Hall
Common Space Hotel Aqua Palace
Common Space

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Health club
  • Spa
  • Outdoor pool
  • Pool sun loungers

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Transportation

  • Area shuttle with surcharge
  • Valet parking

Sports and Recreations

  • Golf cart
  • Fitness center

Connectivity

  • Free WiFi

General

  • Banquet

Business Facilities

  • Conference rooms

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Hotel Aqua Palace

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
, To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Hotel Aqua Palace
112
Number of floors in Hotel Aqua Palace
21
Another facilities in Hotel Aqua Palace
Laundry service, Wedding service, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel Aqua Palace

What are available facilities at Hotel Aqua Palace?
There are top facilites at Hotel Aqua Palace such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Aqua Palace?
The standard check-in time at Hotel Aqua Palace is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Aqua Palace?
Hotel Aqua Palace is a 4.0-star hotel.
How many floors does Hotel Aqua Palace have?
Hotel Aqua Palace has 21 floors.
How many rooms are available at Hotel Aqua Palace?
Hotel Aqua Palace has 112 rooms in total.
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More Reviews from Other Guests in Hotel Aqua Palace

Overall Ratings & Reviews Hotel Aqua Palace

Traveloka (7)
Other sources (853)
7.4
Pleasant
From 853 reviews
Cleanliness

7.0

Room Comfort

7.4

Location

9.2

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Aqua Palace

Number of reviews per page
20
40
Top reviews
Keunbaik
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room is not very clean I visited regularly in Busan. I stayed several different hotels but this is the worst. I do not have any plan for next visit at all at this hotel
KYONGHEE
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This property is right across the street from the beach and the drone show is accessible to be viewed from your room as long as you book the oceanview room. there might be a window in the room that might slightly block your way. However since you are right across the street and there is a top floor where you can access to see it, it will help out. We watched it twice: once on the beach and later in the room and it was more fun to watch it on the beach. There are plentiful options for food and entertainment. The hotel is relatively clean but as it is an older hotel there are some parts where it may seem aged or stained on furniture like the chairs in the rooms.
Read More
Joseph
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The views were gorgeous and everything was so close.
Sarah
icon-Leisure
Leisure
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The bed was quite uncomfortable. Minimal pillows and towels which is kind of unusual for hotels. The plus is that the area has a lot of restaurants and food nearby. It is a busy area when we went in September.
Lisa
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Staff was available & helpful. Fantastic oceanfront view from the rooms. And the sky walk roof observatory is a plus. Great location on the center of Gwangali beachfront. A bit noisy from street activity. Hotel facility is pretty tired; holes in walls, some patched some not. And if patched not painted over. Scrapes & scuffs on walls & elevator & the ceiling was leaking in the lobby. Those things brought the experience down a bit. Rooms were clean & basic necessities provided: water, tea/coffee, slippers, hairdryer, etc. just needs some TLC.
Read More
Gabriella
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The skywalk was beautiful
Daehoon
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Room is too small compared to price. This hotel can not be 4 Star Hotel. I expect 4 Star hotel, but it is 2 star hotel.
Jade
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Superb views with great access to the ocean, bridge views, drone show and lots of local eateries within walking distance. There's also a beloved local cat that greets you by the photo studio.
Gifty
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The front desk doesn’t have a bellman. They really aren’t helpful and don’t speak English well.
jessica
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Did not like the carpeting and no access to spa and observatory floor I like the hotel being on the beach Dis not like when no air condition in the hotel
Pandian Suppiah
icon-with Partner
with Partner
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

It was directly opposite the beach and bridge. Nearby a lot restaurants. The room walls need a make over. Nearby cherry blossom road. Easy to take a cab to move around.
Philip
icon-with Partner
with Partner
4.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

The only great thing about the hotel is the view and the location. As a foreigner tourist, I don't recommend going there, the staff service was cold and rude. They don't speak any English. They charge 20 000 Korean won to use the gym per person as it was never said anywhere in the booking site. The lady was pressuring us to pay now. The hotel is not a 4 star hotel in any way. The reception hall feels like a cold shopping mall. The only nice thing about the room is the view, the bed was not comfortable and the room is pretty in bad shape. This hotel needs some renovations the elevator was rusty. I recommend paying a little more and going elsewhere!
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Kathlene
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Location was perfect
DongHan
icon-Leisure
Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Room was spacious and well managed
Donnell
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

It was beautiful
hyekyung
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Ocean view was wonderful and room condition was good. But the bath room had a strong smell of drain.
Cynthia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Large room with a good view of Gwangalli Bridge. Across the street from the beach. Comfortable bed and blankets. A bit of a walk to subway. Did not try pool facilities as it was extra and you need a rashguard.
Anton
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Location was amazing and the room was clean. I only have one complaint, which is the chronic sewage smell in the bathroom. I’m not sure whether is was just our bathroom but the smell was absolutely horrible.
Nina
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

The location is great for the drone show on saturday. The view of the beach is amazing. That is where the good ends. The beds was a box spring!! When we asked to change rooms to a real bed since we both have back issues they said all the beds were the same. We were looking in the open rooms and saw they were not the same. Then they said come back at noon (and waste our entire morning). So we came back at noon and they were still trying to give us a room with a box spring. Finally we took pictures of the two types of beds and they said upgrades will cost us. We get nervous bc they fought us so hard on changing but it was only $14 usd for 2 nights!!!! Ugh. Why fight with us and not offer the upgrade first? The pools are not included and each pool is a separate charge per person/ per day ($22 more… way more expensive than a room upgrade). There is no onsite laundry. They did hook us up with one free day at the pool after we bought a one use pass for our trouble but the pool was full of slimy algae. So frustrating!
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 105 week(s) ago

Hotels.com verified review

The bed was painful to lay on. The room was dirty, the walls were dirty, the cushions had stains everywhere. It is very loud, you can hear each person in the hall and room on either side. The hallway smelled like rotten trash. The windows with the ocean view were covered in a dirty film from not being cleaned on the outside that made viewing difficult. We checked out and did not complete our stay. This room was not as represented in pictures or as described. It was false advertising. This was the most disappointing stay and I am not trusting of hotels.com representation.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hotel Aqua Palace

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Aqua Palace

Traveloka (7)
Other sources (853)
7.4
Pleasant
From 853 reviews
Cleanliness

7.0

Room Comfort

7.4

Location

9.2

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Aqua Palace

Number of reviews per page
20
40
Top reviews
Keunbaik
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room is not very clean I visited regularly in Busan. I stayed several different hotels but this is the worst. I do not have any plan for next visit at all at this hotel
KYONGHEE
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This property is right across the street from the beach and the drone show is accessible to be viewed from your room as long as you book the oceanview room. there might be a window in the room that might slightly block your way. However since you are right across the street and there is a top floor where you can access to see it, it will help out. We watched it twice: once on the beach and later in the room and it was more fun to watch it on the beach. There are plentiful options for food and entertainment. The hotel is relatively clean but as it is an older hotel there are some parts where it may seem aged or stained on furniture like the chairs in the rooms.
Read More
Joseph
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The views were gorgeous and everything was so close.
Sarah
icon-Leisure
Leisure
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The bed was quite uncomfortable. Minimal pillows and towels which is kind of unusual for hotels. The plus is that the area has a lot of restaurants and food nearby. It is a busy area when we went in September.
Lisa
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Staff was available & helpful. Fantastic oceanfront view from the rooms. And the sky walk roof observatory is a plus. Great location on the center of Gwangali beachfront. A bit noisy from street activity. Hotel facility is pretty tired; holes in walls, some patched some not. And if patched not painted over. Scrapes & scuffs on walls & elevator & the ceiling was leaking in the lobby. Those things brought the experience down a bit. Rooms were clean & basic necessities provided: water, tea/coffee, slippers, hairdryer, etc. just needs some TLC.
Read More
Gabriella
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The skywalk was beautiful
Daehoon
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Room is too small compared to price. This hotel can not be 4 Star Hotel. I expect 4 Star hotel, but it is 2 star hotel.
Jade
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Superb views with great access to the ocean, bridge views, drone show and lots of local eateries within walking distance. There's also a beloved local cat that greets you by the photo studio.
Gifty
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The front desk doesn’t have a bellman. They really aren’t helpful and don’t speak English well.
jessica
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Did not like the carpeting and no access to spa and observatory floor I like the hotel being on the beach Dis not like when no air condition in the hotel
Pandian Suppiah
icon-with Partner
with Partner
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

It was directly opposite the beach and bridge. Nearby a lot restaurants. The room walls need a make over. Nearby cherry blossom road. Easy to take a cab to move around.
Philip
icon-with Partner
with Partner
4.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

The only great thing about the hotel is the view and the location. As a foreigner tourist, I don't recommend going there, the staff service was cold and rude. They don't speak any English. They charge 20 000 Korean won to use the gym per person as it was never said anywhere in the booking site. The lady was pressuring us to pay now. The hotel is not a 4 star hotel in any way. The reception hall feels like a cold shopping mall. The only nice thing about the room is the view, the bed was not comfortable and the room is pretty in bad shape. This hotel needs some renovations the elevator was rusty. I recommend paying a little more and going elsewhere!
Read More
Kathlene
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Location was perfect
DongHan
icon-Leisure
Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Room was spacious and well managed
Donnell
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

It was beautiful
hyekyung
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Ocean view was wonderful and room condition was good. But the bath room had a strong smell of drain.
Cynthia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Large room with a good view of Gwangalli Bridge. Across the street from the beach. Comfortable bed and blankets. A bit of a walk to subway. Did not try pool facilities as it was extra and you need a rashguard.
Anton
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Location was amazing and the room was clean. I only have one complaint, which is the chronic sewage smell in the bathroom. I’m not sure whether is was just our bathroom but the smell was absolutely horrible.
Nina
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

The location is great for the drone show on saturday. The view of the beach is amazing. That is where the good ends. The beds was a box spring!! When we asked to change rooms to a real bed since we both have back issues they said all the beds were the same. We were looking in the open rooms and saw they were not the same. Then they said come back at noon (and waste our entire morning). So we came back at noon and they were still trying to give us a room with a box spring. Finally we took pictures of the two types of beds and they said upgrades will cost us. We get nervous bc they fought us so hard on changing but it was only $14 usd for 2 nights!!!! Ugh. Why fight with us and not offer the upgrade first? The pools are not included and each pool is a separate charge per person/ per day ($22 more… way more expensive than a room upgrade). There is no onsite laundry. They did hook us up with one free day at the pool after we bought a one use pass for our trouble but the pool was full of slimy algae. So frustrating!
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 105 week(s) ago

Hotels.com verified review

The bed was painful to lay on. The room was dirty, the walls were dirty, the cushions had stains everywhere. It is very loud, you can hear each person in the hall and room on either side. The hallway smelled like rotten trash. The windows with the ocean view were covered in a dirty film from not being cleaned on the outside that made viewing difficult. We checked out and did not complete our stay. This room was not as represented in pictures or as described. It was false advertising. This was the most disappointing stay and I am not trusting of hotels.com representation.
Read More
Number of reviews per page
20
40