Hotel ILUNION Pio XII

Nothing else to add on

The room was so spacious, I loved it

Gr

Excellent location

Clean and new looking

good hotel in a nice and quiet neighborhood

Excellent breakfast.

Excellent people work on front desk

Good comfortable

Great quality and service

The overall stay was average. The hotel itself is nice and clean as well as the rooms. Breakfast was excellent with lots of options. We did have problems with our toliet, which they did try to remedy right away. If you want to be with the action of Madrid, this is a bit far away and not walking distance, which was a little disappointing for going out to get dinner or a snack, or even shopping. Parking at the hotel was a bit confusing as we had to call to get out each time, which became frustrating as the attendant kept telling us we had to pay, which we had already talked to front desk, so there seem to be a lack of communication there.

Perfecto estado y atención

The hotel was modern, clean, and very friendly staff. The restaurant in the hotel was convenient with great food for breakfast and dinner.

Check-in was very seamless, room was very clean and the location was great. Really enjoyed my stay.

Bland and soulless. Fine for a night. Expect a bed and zero friendliness

We had a lovely stay at this hotel. The staff was incredibly welcoming and made us feel at home from the moment we arrived. Everything was spotless, the room was super comfortable, and the breakfast had really good options to choose from. A wonderful experience overall, we would happily stay here again!

we loved all the amenities. And the staff was really nice. The people coming to the hotel seemed really nice as well. It could use a little improvements on maintenance and cleaning.

Clean room & good breakfast

Good place to stay with a delicious breakfast

The hotel itself is excellent, spacious rooms, clean and the reception staff is great. Very accommodating and professional. My problem was with the restaurant staff. After confusion over breakfast hours I ordered from what they had available. The staff really didn't want to serve anyone after 11am. Someone brought me the wrong thing (tostada con tomate y jamón), what I got was sliced bread with assemble yourself tomato puree and no ham. Another table got annoyed that they were paying no attention to them either. I just walked to the register and gave them back what they brought me and just paid for my coffee. I told the server that it was obvious that we were disturbing them and just wanted to leave. No apologies or even a, my bad, from them. Hotel and staff excellent! Restaurant no so much. I would recommend the hotel in a heartbeat but do yourself a favor and didn't eat at their restaurant