Hotel Rural El Refugio

Hotels
7.6
/10
Pleasant
99 reviews

What Guests Say About Their Stay

Shawna
10.0
/ 10
I highly recommend taking all your meals in the restaurant. Top quality food and well worth the calories!
Jane
10.0
/ 10
Hotel is charming and in a quite setting. Basic facilities but okay for an overnight stay not a longer period.
elaine
10.0
/ 10
Hotel was a beautiful location. Room was very comfortable. All the staff were very friendly and helpful. Wonderful views of the mountains.
In the Area
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Calle Cruz de Tejeda S/N, Tejeda, Las Palmas, Canary Islands, Spain, 35328

Main Facilities

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Restaurant
Swimming Pool
Parking
WiFi
Hotel Rural El Refugio is a hotel in a good neighborhood, which is located at Tejeda.
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Hotel Rural El Refugio Address: Map & Location

Calle Cruz de Tejeda S/N, Tejeda, Las Palmas, Canary Islands, Spain, 35328
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Location


Hotel Rural El Refugio is a hotel in a good neighborhood, which is located at Tejeda.

About Hotel Rural El Refugio

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Rural El Refugio.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Savor your favorite dishes with special cuisines from Hotel Rural El Refugio exclusively for you.

With all facilities offered, Hotel Rural El Refugio is the right place to stay.

All facilities in Hotel Rural El Refugio

Others Hotel Rural El Refugio
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Coffee shop

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Things to Do

  • Garden
  • Library
  • Outdoor pool

Connectivity

  • Free WiFi

General

  • Terrace

Accessibilty

  • Accessible parking

Hotel Services

  • Front desk

Accommodation Policy & General Information in Hotel Rural El Refugio

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately EUR 9.50 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, mobile payments, and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open daily from 10:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and key retrieval information. The front desk is staffed during limited hours. Half board rate plans do not include drinks with dinner.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 17:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
14:00 - 17:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Rural El Refugio
10
Number of floors in Hotel Rural El Refugio
1
Another facilities in Hotel Rural El Refugio
Others, Smoke-free area, Coffee shop, Bar, Breakfast

Frequently asked question in Hotel Rural El Refugio

What are available facilities at Hotel Rural El Refugio?
There are top facilites at Hotel Rural El Refugio such as Restaurant, Swimming Pool, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hotel Rural El Refugio?
Check-in time at Hotel Rural El Refugio is staring from 14:00 - 17:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Rural El Refugio provide breakfast?
Yes, Hotel Rural El Refugio provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Rural El Refugio?
Hotel Rural El Refugio is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Rural El Refugio have?
Hotel Rural El Refugio has 1 floors.
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More Reviews from Other Guests in Hotel Rural El Refugio

7.6
Pleasant
From 99 reviews
Cleanliness

8.2

Room Comfort

7.2

Location

10.0

Service and Facilites

8.2

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Traveler Reviews Hotel Rural El Refugio

Number of reviews per page
20
40
Top reviews
Shawna
10.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

I highly recommend taking all your meals in the restaurant. Top quality food and well worth the calories!
Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Hotel is charming and in a quite setting. Basic facilities but okay for an overnight stay not a longer period.
Neil
8.0
/10
Reviewed 192 week(s) ago

Hotels.com verified review

Spent one night here whilst driving up through the mountains which was a scary experience.The hotel was good enough for one night and served its purpose.The restaurant was not open so we thought we would eat at the cafe/bar/restaurant next door to the hotel only to find that they closed at 17.30.We then booked a table at the hotel opposite and found the food inedible so we returned it and refused to pay.Don’t go to this restaurant.!
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Verified traveler
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Leisure
8.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

Lovely friendly family feel, at 1510m high outside conditions can be harsh, but we were well looked after and enjoyed our stay.
Verified traveler
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

No answer to messages when we had to try to change booking due to our dog being terminally ill
elaine
10.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

Hotel was a beautiful location. Room was very comfortable. All the staff were very friendly and helpful. Wonderful views of the mountains.
nigel
4.0
/10
Reviewed 453 week(s) ago

Expedia Group verified review

In the winter this place is very cold as it has little heating, thin bedding, draughty buildings. Generally old and worn out inventory. Needs a major upgrade. Price high in relation to what you get.
Daryl
8.0
/10
Reviewed 462 week(s) ago

Hotels.com verified review

The owners of this hotel were genuinely kind and helpful from the moment we arrived. The location in the mountains is a perfect place to start your hikes through the interior of Gran Canaria and the breakfast is well worth the addition as it is both well stocked to get you going and, being a small, more remote location, there aren't much for other options. The hospitality alone is worth the stay, plus the amazing views found down any trail that start just a few minutes walk away. Highly recommended original, local, and authentic hotel.
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Brian
8.0
/10
Reviewed 496 week(s) ago

Hotels.com verified review

This is a great little find in the centre of Gran Canaria. The owner Juan Manuel went out of his way to be helpful recommending hikes etc. The food in the evening was basic but very adequate and plenty of it. Breakfast was great! Although my room was a little dark (given how it faced) the hotel has a 'salon' with great views out to Tenerife for sunset. I would highly recommend this hotel. It's not luxury but the traditional rustic country feel makes up for this.
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Verified traveler
8.0
/10
Reviewed 499 week(s) ago

Expedia Group verified review

Very welcoming proprietors, nice lounge when log fire lit, fire needed during our stay as four days of thick ,fog and cold. Good breakfast
Benjamin
10.0
/10
Reviewed 500 week(s) ago

Hotels.com verified review

We stayed at el refugio whilst on a walking trip on Gran Canaria. The owner/host was a lonely man who went out of his way to be of assistance to us.. Very charming and always friendly. The hotel is cute and in a great area for the walks we wanted to do
Denise
8.0
/10
Reviewed 556 week(s) ago

Hotels.com verified review

Rustic, traditional, authentic and friendly.
Christian
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Extremt svårt att checka in på internet. Kallt rum i mars, tunna filtar i stället för rejäla täcken. Hårda madrasser. Vackra omgivningar enda merit.
Gjertrud
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Koselig rom på fjellet. Mulig med online innsjekking dersom man ankommer hotellet etter kl 17. God middag og frokost.
maryse
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Pas de critique sur l'hôtel et le restaurant attenant. Mais recevoir 2 mels par jour pour que je fasse le chek in en ligne et que j'arrive avant 17h,ce fut agaçant.
Laurent
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Top view
Björn
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Vackert läge och trivsamt
Eduardo
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

La verdad es que le pondría un 10 por la amabilidad de todo el personal, el desayuno que aunque no es muy variado pero es de calidad, las cenas son estupendadas, la sala común, el jardín y la piscina son muy agradables, el entorno es maravilloso, la limpieza exquisita... pero el colchón es incómodo y hay muchos comentarios sobre ello como para hacerles caso ya que el descanso es fundamental.
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Jean Paul
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Très bonne restauration, couple charmant à notre écoute.
Thomas
4.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Zuerst hätten wir eine Mindestdauer von 2 Nächten buchen müssen, was aber ein paar Tage vor dem Reisedatum zum Glück auf 1 Nacht reduziert wurde. Zum Glück! Denn die (benötigte) Heizung war kaputt und das Bett sehr unbequem. So unbequem, dass einer von uns beiden in der Bibliothek übernachtet hat. Der andere von uns ist im äußerst hellhörigen Zimmer geblieben und hat immerhin ein paar Stunden länger geschlafen. Die Bibliothek war eigentlich echt super, weil man von dort aus auf beide Meerseiten blicken kann. Auch die kleine Kaffeeecke und die rustikale Zimmereinrichtung waren OK. Uncool war auch, dass das kleine Schwimmbad im April noch nicht benutzbar war, und die Betreiber des Restaurants erst nach mehrmaligem Nachfragen gesagt haben, dass es nur das Tagesmenü zum Essen gibt.
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Number of reviews per page
20
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