Hotel Rural El Refugio

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7.8
/10
Pleasant
112 reviews

What Guests Say About Their Stay

Graham

10.0
/ 10
Clean room, friendly staff and comfortable bed. We took the half board option- evening meal was great.

Shawna

10.0
/ 10
I highly recommend taking all your meals in the restaurant. Top quality food and well worth the calories!

Jane

10.0
/ 10
Hotel is charming and in a quite setting. Basic facilities but okay for an overnight stay not a longer period.
In the Area
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Calle Cruz de Tejeda S/N, Tejeda, Las Palmas, Canary Islands, Spain, 35328

Main Facilities

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Swimming Pool
Restaurant
Parking
WiFi
Hotel Rural El Refugio is a hotel is located at Tejeda.
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What's around Hotel Rural El Refugio

Calle Cruz de Tejeda S/N, Tejeda, Las Palmas, Canary Islands, Spain, 35328
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Lobby Hotel Rural El Refugio
Exterior 2 Hotel Rural El Refugio

Discover More About Hotel Rural El Refugio

Location


Hotel Rural El Refugio is a hotel is located at Tejeda.

About Hotel Rural El Refugio

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Rural El Refugio.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

With all facilities offered, Hotel Rural El Refugio is the right place to stay.

All facilities in Hotel Rural El Refugio

Swimming Pool Hotel Rural El Refugio
Swimming Pool
Entertainment Facility Hotel Rural El Refugio
Entertainment Facility
Common Space Hotel Rural El Refugio
Common Space
Lobby Hotel Rural El Refugio
Lobby
Exterior Hotel Rural El Refugio
Exterior

Things to Do

  • Garden
  • Library
  • Outdoor pool
  • Pool sun loungers

Public Facilities

  • Parking
  • Smoke-free area
  • Coffee shop

Food and Drinks

  • Breakfast
  • Snack bar

General

  • Parking
  • Terrace

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Rural El Refugio

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 17:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, mobile payments, and cash
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, The front desk is open daily from 10:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and key retrieval information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Half board rate plans do not include drinks with dinner.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 17:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Rural El Refugio
10
Number of floors in Hotel Rural El Refugio
1
Another facilities in Hotel Rural El Refugio
Garden, Library, Outdoor pool, Pool sun loungers, Smoke-free area

Frequently asked question in Hotel Rural El Refugio

What are available facilities at Hotel Rural El Refugio?
There are top facilites at Hotel Rural El Refugio such as Swimming Pool, Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Rural El Refugio?
The standard check-in time at Hotel Rural El Refugio is starting from 14:00 - 17:00 while the latest check-out time is at Before 12:00
Does Hotel Rural El Refugio provide breakfast?
Yes, Hotel Rural El Refugio provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Rural El Refugio
Hotel Rural El Refugio has a 3.0-star rating.
How many floors does Hotel Rural El Refugio have?
Hotel Rural El Refugio has 1.
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More Reviews from Other Guests in Hotel Rural El Refugio

7.8
Pleasant
From 112 reviews
Cleanliness

8.2

Room Comfort

7.2

Location

10.0

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Hotel Rural El Refugio

Number of reviews per page
20
40
Top reviews
Ian
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We had half board and the food, the staff were very good. The internet was very poor. The bedrooms a bit tired.
Graham
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean room, friendly staff and comfortable bed. We took the half board option- evening meal was great.
Shawna
icon-
10.0
/10
Reviewed 132 week(s) ago

Hotels.com verified review

I highly recommend taking all your meals in the restaurant. Top quality food and well worth the calories!
Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

Hotel is charming and in a quite setting. Basic facilities but okay for an overnight stay not a longer period.
Neil
icon-with Partner
with Partner
8.0
/10
Reviewed 237 week(s) ago

Hotels.com verified review

Spent one night here whilst driving up through the mountains which was a scary experience.The hotel was good enough for one night and served its purpose.The restaurant was not open so we thought we would eat at the cafe/bar/restaurant next door to the hotel only to find that they closed at 17.30.We then booked a table at the hotel opposite and found the food inedible so we returned it and refused to pay.Don’t go to this restaurant.!
Read More
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 387 week(s) ago

Expedia Group verified review

Lovely friendly family feel, at 1510m high outside conditions can be harsh, but we were well looked after and enjoyed our stay.
Verified traveler
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 392 week(s) ago

Expedia Group verified review

No answer to messages when we had to try to change booking due to our dog being terminally ill
elaine
icon-with Partner
with Partner
10.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

Hotel was a beautiful location. Room was very comfortable. All the staff were very friendly and helpful. Wonderful views of the mountains.
nigel
4.0
/10
Reviewed 498 week(s) ago

Expedia Group verified review

In the winter this place is very cold as it has little heating, thin bedding, draughty buildings. Generally old and worn out inventory. Needs a major upgrade. Price high in relation to what you get.
Daryl
icon-Family
Family
8.0
/10
Reviewed 507 week(s) ago

Hotels.com verified review

The owners of this hotel were genuinely kind and helpful from the moment we arrived. The location in the mountains is a perfect place to start your hikes through the interior of Gran Canaria and the breakfast is well worth the addition as it is both well stocked to get you going and, being a small, more remote location, there aren't much for other options. The hospitality alone is worth the stay, plus the amazing views found down any trail that start just a few minutes walk away. Highly recommended original, local, and authentic hotel.
Read More
Brian
8.0
/10
Reviewed 540 week(s) ago

Hotels.com verified review

This is a great little find in the centre of Gran Canaria. The owner Juan Manuel went out of his way to be helpful recommending hikes etc. The food in the evening was basic but very adequate and plenty of it. Breakfast was great! Although my room was a little dark (given how it faced) the hotel has a 'salon' with great views out to Tenerife for sunset. I would highly recommend this hotel. It's not luxury but the traditional rustic country feel makes up for this.
Read More
Verified traveler
8.0
/10
Reviewed 544 week(s) ago

Expedia Group verified review

Very welcoming proprietors, nice lounge when log fire lit, fire needed during our stay as four days of thick ,fog and cold. Good breakfast
Benjamin
icon-with Partner
with Partner
10.0
/10
Reviewed 545 week(s) ago

Hotels.com verified review

We stayed at el refugio whilst on a walking trip on Gran Canaria. The owner/host was a lonely man who went out of his way to be of assistance to us.. Very charming and always friendly. The hotel is cute and in a great area for the walks we wanted to do
Denise
icon-with Partner
with Partner
8.0
/10
Reviewed 601 week(s) ago

Hotels.com verified review

Rustic, traditional, authentic and friendly.
jean-luc
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Grande chambre et salle de douche pratique. Le personnel sympathique et pour les repas du soir et les petits déjeuners pour la première fois depuis que nous sommes au GRANDE CANARIE une personne nous a tout expliquée en Français. Petits déjeuners copieux ainsi que les plats du diner
Gjertrud
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Online innsjekking som er enkel og grei. Greie rom. God middag, og ok frokost.
Marcus
icon-with Partner
with Partner
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Väldigt god mat i restaurangen, både på kväll och frukost. Personligt och mysigt hotell. Inget lyx men motsvarade helheten på platsen.
Iwan
icon-
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Zimmer war sauber, Personal sehr zuvorkommend und hat mir die Tücken des Code-Schlosses näher gebracht.
Patricia
icon-with Partner
with Partner
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Encuentro que El Refugio ha mejorado en cuanto a comodidad (colchones y almohadas) y detalles en la sala común. La cocina como siempre, muy buena. Para mí ya es un lugar al que ir a disfrutar de la cumbre de la isla.
Christian
icon-
4.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Extremt svårt att checka in på internet. Kallt rum i mars, tunna filtar i stället för rejäla täcken. Hårda madrasser. Vackra omgivningar enda merit.
Number of reviews per page
20
40

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Exterior 4 Hotel Rural El Refugio

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 112 reviews
Cleanliness

8.2

Room Comfort

7.2

Location

10.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Rural El Refugio

Number of reviews per page
20
40
Top reviews
Ian
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We had half board and the food, the staff were very good. The internet was very poor. The bedrooms a bit tired.
Graham
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean room, friendly staff and comfortable bed. We took the half board option- evening meal was great.
Shawna
icon-
10.0
/10
Reviewed 132 week(s) ago

Hotels.com verified review

I highly recommend taking all your meals in the restaurant. Top quality food and well worth the calories!
Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

Hotel is charming and in a quite setting. Basic facilities but okay for an overnight stay not a longer period.
Neil
icon-with Partner
with Partner
8.0
/10
Reviewed 237 week(s) ago

Hotels.com verified review

Spent one night here whilst driving up through the mountains which was a scary experience.The hotel was good enough for one night and served its purpose.The restaurant was not open so we thought we would eat at the cafe/bar/restaurant next door to the hotel only to find that they closed at 17.30.We then booked a table at the hotel opposite and found the food inedible so we returned it and refused to pay.Don’t go to this restaurant.!
Read More
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 387 week(s) ago

Expedia Group verified review

Lovely friendly family feel, at 1510m high outside conditions can be harsh, but we were well looked after and enjoyed our stay.
Verified traveler
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 392 week(s) ago

Expedia Group verified review

No answer to messages when we had to try to change booking due to our dog being terminally ill
elaine
icon-with Partner
with Partner
10.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

Hotel was a beautiful location. Room was very comfortable. All the staff were very friendly and helpful. Wonderful views of the mountains.
nigel
4.0
/10
Reviewed 498 week(s) ago

Expedia Group verified review

In the winter this place is very cold as it has little heating, thin bedding, draughty buildings. Generally old and worn out inventory. Needs a major upgrade. Price high in relation to what you get.
Daryl
icon-Family
Family
8.0
/10
Reviewed 507 week(s) ago

Hotels.com verified review

The owners of this hotel were genuinely kind and helpful from the moment we arrived. The location in the mountains is a perfect place to start your hikes through the interior of Gran Canaria and the breakfast is well worth the addition as it is both well stocked to get you going and, being a small, more remote location, there aren't much for other options. The hospitality alone is worth the stay, plus the amazing views found down any trail that start just a few minutes walk away. Highly recommended original, local, and authentic hotel.
Read More
Brian
8.0
/10
Reviewed 540 week(s) ago

Hotels.com verified review

This is a great little find in the centre of Gran Canaria. The owner Juan Manuel went out of his way to be helpful recommending hikes etc. The food in the evening was basic but very adequate and plenty of it. Breakfast was great! Although my room was a little dark (given how it faced) the hotel has a 'salon' with great views out to Tenerife for sunset. I would highly recommend this hotel. It's not luxury but the traditional rustic country feel makes up for this.
Read More
Verified traveler
8.0
/10
Reviewed 544 week(s) ago

Expedia Group verified review

Very welcoming proprietors, nice lounge when log fire lit, fire needed during our stay as four days of thick ,fog and cold. Good breakfast
Benjamin
icon-with Partner
with Partner
10.0
/10
Reviewed 545 week(s) ago

Hotels.com verified review

We stayed at el refugio whilst on a walking trip on Gran Canaria. The owner/host was a lonely man who went out of his way to be of assistance to us.. Very charming and always friendly. The hotel is cute and in a great area for the walks we wanted to do
Denise
icon-with Partner
with Partner
8.0
/10
Reviewed 601 week(s) ago

Hotels.com verified review

Rustic, traditional, authentic and friendly.
jean-luc
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Grande chambre et salle de douche pratique. Le personnel sympathique et pour les repas du soir et les petits déjeuners pour la première fois depuis que nous sommes au GRANDE CANARIE une personne nous a tout expliquée en Français. Petits déjeuners copieux ainsi que les plats du diner
Gjertrud
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Online innsjekking som er enkel og grei. Greie rom. God middag, og ok frokost.
Marcus
icon-with Partner
with Partner
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Väldigt god mat i restaurangen, både på kväll och frukost. Personligt och mysigt hotell. Inget lyx men motsvarade helheten på platsen.
Iwan
icon-
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Zimmer war sauber, Personal sehr zuvorkommend und hat mir die Tücken des Code-Schlosses näher gebracht.
Patricia
icon-with Partner
with Partner
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Encuentro que El Refugio ha mejorado en cuanto a comodidad (colchones y almohadas) y detalles en la sala común. La cocina como siempre, muy buena. Para mí ya es un lugar al que ir a disfrutar de la cumbre de la isla.
Christian
icon-
4.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Extremt svårt att checka in på internet. Kallt rum i mars, tunna filtar i stället för rejäla täcken. Hårda madrasser. Vackra omgivningar enda merit.
Number of reviews per page
20
40