Hotel Sercotel Maya Alicante

Hotels
8.2
/10
Very Good
996 reviews

What Guests Say About Their Stay

Julianna

10.0
/ 10
Our room was clean, tidy, and very comfortable, with a stunning view from the windows. The staff, especially the receptionist, were polite and helpful throughout our stay. Breakfast was delicious and fresh, offering a wide variety of choices. We had a wonderful time at the hotel and will definitely be back.

gary

10.0
/ 10
Room was clean and tidy. All the staff we're friendly and helpful. Good location to tram way and easy walk to town. Only negative is that the walls are not sound proof.... SO EAR PLUGS AN ABSOLUTE ESSENTIAL

Jeffrey

10.0
/ 10
We stayed at Hotel Maya, on and off, for a number of nights while our apartment was being remodeled. We were pleased, above all, with the staff at the front desk, who helped to make our checking-in and checking-out as easy and pleasant as possible. Our heartfelt thanks go to them. The Superior rooms at Hotel Maya are comfortable and nice, and the cleaning staff did a wonderful job of making up the rooms when we had back-to-back stays. Hotel Maya is a very nice place to stay in Alicante. It is directly adjacent to the tram station and a short 10 minute walk down to the plaza overlooking the sea--and a short walk from there to the beach.
In the Area
See Map
Canónigo Manuel Penalva, 2, Alicante, Comunitat Valenciana, Spain, 3002

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named Hotel Maya Staying at Hotel Sercotel Maya Alicante is a good choice when you are visiting Alicante. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel Sercotel Maya Alicante Address: Map & Location

Canónigo Manuel Penalva, 2, Alicante, Comunitat Valenciana, Spain, 3002
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Discover More About Hotel Sercotel Maya Alicante

General


Near Plaza Mar 2 Shopping Centre

Location


With a stay at Hotel Sercotel Maya Alicante, you'll be centrally located in Alicante, within a 5-minute drive of Alicante Harbour and El Corte Ingles Shopping Center. This family-friendly hotel is 0.6 mi (0.9 km) from Postiguet Beach and 4.4 mi (7 km) from San Juan Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Archaeological Museum of Alicante - 0.4 km / 0.3 mi
Plaza Mar 2 Shopping Centre - 0.5 km / 0.3 mi
Castle of Santa Barbara - 0.6 km / 0.4 mi
Lift to Castillo de Santa Barbara - 0.9 km / 0.5 mi
Postiguet Beach - 0.9 km / 0.6 mi
Puerto Deportivo - 1.1 km / 0.7 mi
Casa de La Asegurada - 1.1 km / 0.7 mi
Alicante Museum of Contemporary Art - 1.1 km / 0.7 mi
Basilica of Santa Maria - 1.1 km / 0.7 mi
Gravina Museum of Fine Arts - 1.1 km / 0.7 mi
Alicante Bullring - 1.2 km / 0.7 mi
Cala de la Sangueta - 1.2 km / 0.8 mi
Museo de Belenes - 1.3 km / 0.8 mi
Alicante Town Hall - 1.3 km / 0.8 mi
Explanada de Espana - 1.3 km / 0.8 mi

The nearest airports are:
Alicante Intl. Airport (ALC) - 23.4 km / 14.6 mi
Zaragoza (ZAZ) - 501.2 km / 311.4 mi

The preferred airport for Hotel Sercotel Maya Alicante is Zaragoza (ZAZ).

Facilities


Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, wedding services, and a television in a common area.

Business Facilities


Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Alicante? This hotel has 2799 square feet (260 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Stop by the hotel's restaurant, Altea, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 194 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, bidets, and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Sercotel Maya Alicante

Bar, Cafe and Lounge Hotel Sercotel Maya Alicante
Bar, Cafe and Lounge
Swimming Pool Hotel Sercotel Maya Alicante
Swimming Pool
Entertainment Facility Hotel Sercotel Maya Alicante
Entertainment Facility
Fitness Center Hotel Sercotel Maya Alicante
Fitness Center
Functional Hall Hotel Sercotel Maya Alicante
Functional Hall

Things to Do

  • Beach umbrella
  • TV lounge
  • Outdoor pool
  • Beach sun loungers
  • Pool sun loungers

General

  • Smoking area
  • Banquet
  • Parking
  • Terrace

Hotel Services

  • Multilingual staff
  • Wedding service
  • Express check-out
  • 24-hour Receptionist

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Disabled access friendly

Public Facilities

  • Coffee shop
  • Elevator
  • Parking

Sports and Recreations

  • Fitness center
  • Mini golf
  • Billiard

Business Facilities

  • Meeting rooms
  • Conference rooms

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Hotel Sercotel Maya Alicante

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 12:00
Check-out:
Before 12:00

Pets

Limited Number Of Pets In Room

Additional Policy

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Parking height restrictions apply, Beach nearby, Noise-free rooms not guaranteed
  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Sercotel Maya Alicante
194
Number of floors in Hotel Sercotel Maya Alicante
11
Another facilities in Hotel Sercotel Maya Alicante
Beach umbrella, TV lounge, Outdoor pool, Beach sun loungers, Pool sun loungers

Frequently asked question in Hotel Sercotel Maya Alicante

What are available facilities at Hotel Sercotel Maya Alicante?
There are top facilites at Hotel Sercotel Maya Alicante such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Sercotel Maya Alicante?
Check-in time at Hotel Sercotel Maya Alicante is staring from 16:00 - 12:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Sercotel Maya Alicante provide breakfast?
Yes, Hotel Sercotel Maya Alicante provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Sercotel Maya Alicante?
Hotel Sercotel Maya Alicante is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Sercotel Maya Alicante have?
Hotel Sercotel Maya Alicante has 11 floors.
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More Reviews from Other Guests in Hotel Sercotel Maya Alicante

8.2
Very Good
From 996 reviews
Cleanliness

8.6

Room Comfort

7.8

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Hotel Sercotel Maya Alicante

Number of reviews per page
20
40
Top reviews
Martin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean and comfortable, very convenient location. Modern decor in the room eas pleasant. Very basic hotel services but that was exactly as expected in the price range. Only 4 out of 5 score because the hotel wifi was broken (at least around 8th floor, room 807 specifically). Wifi signal present, could connect from any device but authentication server was down. That's poor in this day and age when internet is mandatory for life!
Read More
Lydia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean, great view, comfy bed, no noise, great location.
Tetyana
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very clean room! Friendly staff. Healthy and delicious breakfast.
Julianna
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Our room was clean, tidy, and very comfortable, with a stunning view from the windows. The staff, especially the receptionist, were polite and helpful throughout our stay. Breakfast was delicious and fresh, offering a wide variety of choices. We had a wonderful time at the hotel and will definitely be back.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

All above nice and relaxing
Lebrant
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room was great, location was great, bathroom could use a refurbished, seemed old
Justine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It was great to see the same staff on our return to this great hotel. We were upgraded & had the newly renovated rooms. Fabulous view & cleaners done a lovely job daily.
Samiru
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Clean rooms, friendly sta
gary
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Room was clean and tidy. All the staff we're friendly and helpful. Good location to tram way and easy walk to town. Only negative is that the walls are not sound proof.... SO EAR PLUGS AN ABSOLUTE ESSENTIAL
Jeffrey
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Hotel is very nice and very convenient. The remodeled rooms (Superior and Premium) are worth the extra money. The front desk staff is excellent—both professional and welcoming. We have stayed at the Maya numerous times and will continue to make it our go-to hotel in Alicante.
Stephanie Jane
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The rooms were clean and staff were polite. The variety of food on offer for breakfast was also good. One of our party asked for avocado at breakfast to be told it was not available yet it was available on the lunchtime poolside menu which was a little disappointing. It was good to have the convenience of a public bus stop outside the hotel which went into the old town.
Read More
Jeffrey
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

We stayed at Hotel Maya, on and off, for a number of nights while our apartment was being remodeled. We were pleased, above all, with the staff at the front desk, who helped to make our checking-in and checking-out as easy and pleasant as possible. Our heartfelt thanks go to them. The Superior rooms at Hotel Maya are comfortable and nice, and the cleaning staff did a wonderful job of making up the rooms when we had back-to-back stays. Hotel Maya is a very nice place to stay in Alicante. It is directly adjacent to the tram station and a short 10 minute walk down to the plaza overlooking the sea--and a short walk from there to the beach.
Read More
Nissa
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Lovely staff and clean well organised hotel
Jeffrey
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very professional, welcoming, and helpful staff. We have stayed multiple nights, on and off. The Superior Rod are quite nice.
geoff
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

What a great base when visiting Alicante. We went as part of a stag party so were sharing a triple room. They had only allocated a double and a single bed but we asked to change to 3 beds and they worked really hard to facilitate that, despite the hotel being very busy. Great staff. Lovely pool area and great value.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Room was lovely. Refurbished 8th floor with open balcony looking up to the castle and a view of the sea. Pillows were about 6 inches thick so went and bought some from the shopping centre as they had no other option. Pool bar was broken so no drinks at the pool. Staff were very friendly and helpful. Location was fine. Was up a hill but ok for us.
Read More
Jeffrey
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We have stayed at the Maya several times now. This last stay was in an older room that was showing its age. The bathtub shower was difficult to get in and out of, and the hot water turned cold then hot again during showers. As well, the toilet filled and refilled noisily all night long during our stay. Our advice would be to insist on a remodeled room. The older ones are passable, but not pleasant. All this said, the hotel is in a very convenient location (to la playa and the tram) and the staff is very accommodating. We will stay here again--but will press for a remodeled room.
Read More
Beatrice Adriana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good and tidy room, walkable distance to the beach and restaurants, pool and gym facilities. A special thank you for her kindness to the receptionist lady with long braids, I don’t remember her name but she was very nice and welcoming with us.
Jeffrey
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We stayed in a recently remodeled room, which was very nice. The AC, which we needed, was remarkably quiet. The staff at the Maya is nice and professional, but the check-in process is quite slow. We have stayed at the Maya before, and we will stay there again. For the price and the location in Alicante, it is a great hotel option.
Read More
Anne
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Parking was great , easy and loads of space available . Lovely pool and area around . Walking 10 mins to beach
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Sercotel Maya Alicante

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 996 reviews
Cleanliness

8.6

Room Comfort

7.8

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Sercotel Maya Alicante

Number of reviews per page
20
40
Top reviews
Martin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean and comfortable, very convenient location. Modern decor in the room eas pleasant. Very basic hotel services but that was exactly as expected in the price range. Only 4 out of 5 score because the hotel wifi was broken (at least around 8th floor, room 807 specifically). Wifi signal present, could connect from any device but authentication server was down. That's poor in this day and age when internet is mandatory for life!
Read More
Lydia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean, great view, comfy bed, no noise, great location.
Tetyana
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very clean room! Friendly staff. Healthy and delicious breakfast.
Julianna
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Our room was clean, tidy, and very comfortable, with a stunning view from the windows. The staff, especially the receptionist, were polite and helpful throughout our stay. Breakfast was delicious and fresh, offering a wide variety of choices. We had a wonderful time at the hotel and will definitely be back.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

All above nice and relaxing
Lebrant
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room was great, location was great, bathroom could use a refurbished, seemed old
Justine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It was great to see the same staff on our return to this great hotel. We were upgraded & had the newly renovated rooms. Fabulous view & cleaners done a lovely job daily.
Samiru
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Clean rooms, friendly sta
gary
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Room was clean and tidy. All the staff we're friendly and helpful. Good location to tram way and easy walk to town. Only negative is that the walls are not sound proof.... SO EAR PLUGS AN ABSOLUTE ESSENTIAL
Jeffrey
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Hotel is very nice and very convenient. The remodeled rooms (Superior and Premium) are worth the extra money. The front desk staff is excellent—both professional and welcoming. We have stayed at the Maya numerous times and will continue to make it our go-to hotel in Alicante.
Stephanie Jane
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The rooms were clean and staff were polite. The variety of food on offer for breakfast was also good. One of our party asked for avocado at breakfast to be told it was not available yet it was available on the lunchtime poolside menu which was a little disappointing. It was good to have the convenience of a public bus stop outside the hotel which went into the old town.
Read More
Jeffrey
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

We stayed at Hotel Maya, on and off, for a number of nights while our apartment was being remodeled. We were pleased, above all, with the staff at the front desk, who helped to make our checking-in and checking-out as easy and pleasant as possible. Our heartfelt thanks go to them. The Superior rooms at Hotel Maya are comfortable and nice, and the cleaning staff did a wonderful job of making up the rooms when we had back-to-back stays. Hotel Maya is a very nice place to stay in Alicante. It is directly adjacent to the tram station and a short 10 minute walk down to the plaza overlooking the sea--and a short walk from there to the beach.
Read More
Nissa
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Lovely staff and clean well organised hotel
Jeffrey
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very professional, welcoming, and helpful staff. We have stayed multiple nights, on and off. The Superior Rod are quite nice.
geoff
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

What a great base when visiting Alicante. We went as part of a stag party so were sharing a triple room. They had only allocated a double and a single bed but we asked to change to 3 beds and they worked really hard to facilitate that, despite the hotel being very busy. Great staff. Lovely pool area and great value.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Room was lovely. Refurbished 8th floor with open balcony looking up to the castle and a view of the sea. Pillows were about 6 inches thick so went and bought some from the shopping centre as they had no other option. Pool bar was broken so no drinks at the pool. Staff were very friendly and helpful. Location was fine. Was up a hill but ok for us.
Read More
Jeffrey
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We have stayed at the Maya several times now. This last stay was in an older room that was showing its age. The bathtub shower was difficult to get in and out of, and the hot water turned cold then hot again during showers. As well, the toilet filled and refilled noisily all night long during our stay. Our advice would be to insist on a remodeled room. The older ones are passable, but not pleasant. All this said, the hotel is in a very convenient location (to la playa and the tram) and the staff is very accommodating. We will stay here again--but will press for a remodeled room.
Read More
Beatrice Adriana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good and tidy room, walkable distance to the beach and restaurants, pool and gym facilities. A special thank you for her kindness to the receptionist lady with long braids, I don’t remember her name but she was very nice and welcoming with us.
Jeffrey
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We stayed in a recently remodeled room, which was very nice. The AC, which we needed, was remarkably quiet. The staff at the Maya is nice and professional, but the check-in process is quite slow. We have stayed at the Maya before, and we will stay there again. For the price and the location in Alicante, it is a great hotel option.
Read More
Anne
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Parking was great , easy and loads of space available . Lovely pool and area around . Walking 10 mins to beach
Number of reviews per page
20
40