Hotel Sercotel Maya Alicante

Hotels
8.4
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

Julianna

10.0
/ 10
Our room was clean, tidy, and very comfortable, with a stunning view from the windows. The staff, especially the receptionist, were polite and helpful throughout our stay. Breakfast was delicious and fresh, offering a wide variety of choices. We had a wonderful time at the hotel and will definitely be back.

gary

10.0
/ 10
Room was clean and tidy. All the staff we're friendly and helpful. Good location to tram way and easy walk to town. Only negative is that the walls are not sound proof.... SO EAR PLUGS AN ABSOLUTE ESSENTIAL

Jeffrey

10.0
/ 10
We stayed at Hotel Maya, on and off, for a number of nights while our apartment was being remodeled. We were pleased, above all, with the staff at the front desk, who helped to make our checking-in and checking-out as easy and pleasant as possible. Our heartfelt thanks go to them. The Superior rooms at Hotel Maya are comfortable and nice, and the cleaning staff did a wonderful job of making up the rooms when we had back-to-back stays. Hotel Maya is a very nice place to stay in Alicante. It is directly adjacent to the tram station and a short 10 minute walk down to the plaza overlooking the sea--and a short walk from there to the beach.
In the Area
See Map
Canónigo Manuel Penalva, 2, Alicante, Comunitat Valenciana, Spain, 3002

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named Hotel Maya Staying at Hotel Sercotel Maya Alicante is a good choice when you are visiting Alicante. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Sercotel Maya Alicante

Canónigo Manuel Penalva, 2, Alicante, Comunitat Valenciana, Spain, 3002
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Swimming Pool Hotel Sercotel Maya Alicante
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General


Near Plaza Mar 2 Shopping Centre

Location


With a stay at Hotel Sercotel Maya Alicante, you'll be centrally located in Alicante, within a 5-minute drive of Alicante Harbour and El Corte Ingles Shopping Center. This family-friendly hotel is 0.6 mi (0.9 km) from Postiguet Beach and 4.4 mi (7 km) from San Juan Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Archaeological Museum of Alicante - 0.4 km / 0.3 mi
Plaza Mar 2 Shopping Centre - 0.5 km / 0.3 mi
Castle of Santa Barbara - 0.6 km / 0.4 mi
Lift to Castillo de Santa Barbara - 0.9 km / 0.5 mi
Postiguet Beach - 0.9 km / 0.6 mi
Puerto Deportivo - 1.1 km / 0.7 mi
Casa de La Asegurada - 1.1 km / 0.7 mi
Alicante Museum of Contemporary Art - 1.1 km / 0.7 mi
Basilica of Santa Maria - 1.1 km / 0.7 mi
Gravina Museum of Fine Arts - 1.1 km / 0.7 mi
Alicante Bullring - 1.2 km / 0.7 mi
Cala de la Sangueta - 1.2 km / 0.8 mi
Museo de Belenes - 1.3 km / 0.8 mi
Alicante Town Hall - 1.3 km / 0.8 mi
Explanada de Espana - 1.3 km / 0.8 mi

The nearest airports are:
Alicante Intl. Airport (ALC) - 23.4 km / 14.6 mi
Zaragoza (ZAZ) - 501.2 km / 311.4 mi

The preferred airport for Hotel Sercotel Maya Alicante is Zaragoza (ZAZ).

Facilities


Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, wedding services, and a television in a common area.

Business Facilities


Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Alicante? This hotel has 2799 square feet (260 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Stop by the hotel's restaurant, Altea, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 194 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, bidets, and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Sercotel Maya Alicante

Bar, Cafe and Lounge Hotel Sercotel Maya Alicante
Bar, Cafe and Lounge
Swimming Pool Hotel Sercotel Maya Alicante
Swimming Pool
Entertainment Facility Hotel Sercotel Maya Alicante
Entertainment Facility
Fitness Center Hotel Sercotel Maya Alicante
Fitness Center
Functional Hall Hotel Sercotel Maya Alicante
Functional Hall

Things to Do

  • Beach umbrella
  • TV lounge
  • Outdoor pool
  • Beach sun loungers
  • Pool sun loungers

General

  • Smoking area
  • Banquet
  • Parking
  • Terrace

Hotel Services

  • Multilingual staff
  • Wedding service
  • Express check-out
  • 24-hour Receptionist

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Disabled access friendly

Public Facilities

  • Coffee shop
  • Elevator
  • Parking

Sports and Recreations

  • Fitness center
  • Mini golf
  • Billiard

Business Facilities

  • Meeting rooms
  • Conference rooms

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Hotel Sercotel Maya Alicante

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 12:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Sercotel Maya Alicante
194
Number of floors in Hotel Sercotel Maya Alicante
11
Another facilities in Hotel Sercotel Maya Alicante
Beach umbrella, TV lounge, Outdoor pool, Beach sun loungers, Pool sun loungers

Frequently asked question in Hotel Sercotel Maya Alicante

What are available facilities at Hotel Sercotel Maya Alicante?
There are top facilites at Hotel Sercotel Maya Alicante such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Sercotel Maya Alicante?
The standard check-in time at Hotel Sercotel Maya Alicante is starting from 16:00 - 12:00 while the latest check-out time is at Before 12:00
Does Hotel Sercotel Maya Alicante provide breakfast?
Yes, Hotel Sercotel Maya Alicante provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Sercotel Maya Alicante?
Hotel Sercotel Maya Alicante is a 3.0-star hotel.
How many floors does Hotel Sercotel Maya Alicante have?
Hotel Sercotel Maya Alicante has 11 floors.
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More Reviews from Other Guests in Hotel Sercotel Maya Alicante

8.4
Very Good
From 1,001 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

6.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Sercotel Maya Alicante

Number of reviews per page
20
40
Top reviews
Melvyn
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent hotel. Very clean, comfortable and spacious room. Staff were very friendly and accommodating. Beach was just a short walk away, and Old Town only 10 minutes down the road by foot.
Neil
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely hotel, staff friendly & helpful, clean & comfortable hotel, good choices for breakfast, only 20 minutes transfer from airport, bus stop directly outside hotel, tram within 5 minutes walk, well worth a visit.
Dawn
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room cleaned everyday, all staff extremely friendly/welcoming.
Bridget
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room lovely staff very pleasant and courteous
Asher
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No complaints. 6.8 /10
Sarah
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was generally clean but I did find some rubbish under the sink in the bathroom. Nice toiletries in bathroom and lovely powerful shower. Big bed which was comfortable. However the walls are extremely thin and I could hear everything that was said from the room next door. Hotel breakfast was great, good choices, fresh and plentiful. Staff efficient and helpful.
Read More
Dominic
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

All excellent
Teresa
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was standard, clean. The bed, bedding and linens were ok quality and comfortable. The balcony looks at the back of the Castle, not a great view but ok. The location is not close to anything but the tram. The check-in staff was just plain standoffish, we were standing waiting for our turn, 1 agent was busy and the other wasn’t even caring we were there. After waiting a while realizing he had no plan to engage with us we approached. The look we got from the employee was sort of like if we were there soliciting. Took forever to scan IDs and barely said anything about hours, services, where anything was, wifi password, or anything! Just handed off the keys and went off to look at his screen. He could definitely use a refresher in hospitality or just basic courtesy/manners. On the other hand, the lady that cleaned our room was super nice and obviously very good at her job. The hotel is old and quite dated, it gives the impression it’s made an effort to keep up the maintenance but still it’s not even close. Also there are zero perks in the room, I’d say just basic things like coffee, tea, water boiler, and the mini fridge barely cools, stuff inside looks ancient. It’s a pity the lack of attention to details and mediocre employees spoil the rest of what the hotel has going for it. Overpriced for what you get.
Read More
Martin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean and comfortable, very convenient location. Modern decor in the room eas pleasant. Very basic hotel services but that was exactly as expected in the price range. Only 4 out of 5 score because the hotel wifi was broken (at least around 8th floor, room 807 specifically). Wifi signal present, could connect from any device but authentication server was down. That's poor in this day and age when internet is mandatory for life!
Read More
Lydia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean, great view, comfy bed, no noise, great location.
Tetyana
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very clean room! Friendly staff. Healthy and delicious breakfast.
Julianna
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Our room was clean, tidy, and very comfortable, with a stunning view from the windows. The staff, especially the receptionist, were polite and helpful throughout our stay. Breakfast was delicious and fresh, offering a wide variety of choices. We had a wonderful time at the hotel and will definitely be back.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

All above nice and relaxing
Lebrant
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Room was great, location was great, bathroom could use a refurbished, seemed old
Justine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It was great to see the same staff on our return to this great hotel. We were upgraded & had the newly renovated rooms. Fabulous view & cleaners done a lovely job daily.
Samiru
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Clean rooms, friendly sta
gary
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Room was clean and tidy. All the staff we're friendly and helpful. Good location to tram way and easy walk to town. Only negative is that the walls are not sound proof.... SO EAR PLUGS AN ABSOLUTE ESSENTIAL
Jeffrey
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Hotel is very nice and very convenient. The remodeled rooms (Superior and Premium) are worth the extra money. The front desk staff is excellent—both professional and welcoming. We have stayed at the Maya numerous times and will continue to make it our go-to hotel in Alicante.
Stephanie Jane
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The rooms were clean and staff were polite. The variety of food on offer for breakfast was also good. One of our party asked for avocado at breakfast to be told it was not available yet it was available on the lunchtime poolside menu which was a little disappointing. It was good to have the convenience of a public bus stop outside the hotel which went into the old town.
Read More
Jeffrey
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We stayed at Hotel Maya, on and off, for a number of nights while our apartment was being remodeled. We were pleased, above all, with the staff at the front desk, who helped to make our checking-in and checking-out as easy and pleasant as possible. Our heartfelt thanks go to them. The Superior rooms at Hotel Maya are comfortable and nice, and the cleaning staff did a wonderful job of making up the rooms when we had back-to-back stays. Hotel Maya is a very nice place to stay in Alicante. It is directly adjacent to the tram station and a short 10 minute walk down to the plaza overlooking the sea--and a short walk from there to the beach.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Sercotel Maya Alicante

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,001 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

6.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Sercotel Maya Alicante

Number of reviews per page
20
40
Top reviews
Melvyn
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent hotel. Very clean, comfortable and spacious room. Staff were very friendly and accommodating. Beach was just a short walk away, and Old Town only 10 minutes down the road by foot.
Neil
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely hotel, staff friendly & helpful, clean & comfortable hotel, good choices for breakfast, only 20 minutes transfer from airport, bus stop directly outside hotel, tram within 5 minutes walk, well worth a visit.
Dawn
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room cleaned everyday, all staff extremely friendly/welcoming.
Bridget
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room lovely staff very pleasant and courteous
Asher
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No complaints. 6.8 /10
Sarah
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was generally clean but I did find some rubbish under the sink in the bathroom. Nice toiletries in bathroom and lovely powerful shower. Big bed which was comfortable. However the walls are extremely thin and I could hear everything that was said from the room next door. Hotel breakfast was great, good choices, fresh and plentiful. Staff efficient and helpful.
Read More
Dominic
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

All excellent
Teresa
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was standard, clean. The bed, bedding and linens were ok quality and comfortable. The balcony looks at the back of the Castle, not a great view but ok. The location is not close to anything but the tram. The check-in staff was just plain standoffish, we were standing waiting for our turn, 1 agent was busy and the other wasn’t even caring we were there. After waiting a while realizing he had no plan to engage with us we approached. The look we got from the employee was sort of like if we were there soliciting. Took forever to scan IDs and barely said anything about hours, services, where anything was, wifi password, or anything! Just handed off the keys and went off to look at his screen. He could definitely use a refresher in hospitality or just basic courtesy/manners. On the other hand, the lady that cleaned our room was super nice and obviously very good at her job. The hotel is old and quite dated, it gives the impression it’s made an effort to keep up the maintenance but still it’s not even close. Also there are zero perks in the room, I’d say just basic things like coffee, tea, water boiler, and the mini fridge barely cools, stuff inside looks ancient. It’s a pity the lack of attention to details and mediocre employees spoil the rest of what the hotel has going for it. Overpriced for what you get.
Read More
Martin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean and comfortable, very convenient location. Modern decor in the room eas pleasant. Very basic hotel services but that was exactly as expected in the price range. Only 4 out of 5 score because the hotel wifi was broken (at least around 8th floor, room 807 specifically). Wifi signal present, could connect from any device but authentication server was down. That's poor in this day and age when internet is mandatory for life!
Read More
Lydia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean, great view, comfy bed, no noise, great location.
Tetyana
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very clean room! Friendly staff. Healthy and delicious breakfast.
Julianna
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Our room was clean, tidy, and very comfortable, with a stunning view from the windows. The staff, especially the receptionist, were polite and helpful throughout our stay. Breakfast was delicious and fresh, offering a wide variety of choices. We had a wonderful time at the hotel and will definitely be back.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

All above nice and relaxing
Lebrant
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Room was great, location was great, bathroom could use a refurbished, seemed old
Justine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It was great to see the same staff on our return to this great hotel. We were upgraded & had the newly renovated rooms. Fabulous view & cleaners done a lovely job daily.
Samiru
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Clean rooms, friendly sta
gary
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Room was clean and tidy. All the staff we're friendly and helpful. Good location to tram way and easy walk to town. Only negative is that the walls are not sound proof.... SO EAR PLUGS AN ABSOLUTE ESSENTIAL
Jeffrey
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Hotel is very nice and very convenient. The remodeled rooms (Superior and Premium) are worth the extra money. The front desk staff is excellent—both professional and welcoming. We have stayed at the Maya numerous times and will continue to make it our go-to hotel in Alicante.
Stephanie Jane
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The rooms were clean and staff were polite. The variety of food on offer for breakfast was also good. One of our party asked for avocado at breakfast to be told it was not available yet it was available on the lunchtime poolside menu which was a little disappointing. It was good to have the convenience of a public bus stop outside the hotel which went into the old town.
Read More
Jeffrey
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We stayed at Hotel Maya, on and off, for a number of nights while our apartment was being remodeled. We were pleased, above all, with the staff at the front desk, who helped to make our checking-in and checking-out as easy and pleasant as possible. Our heartfelt thanks go to them. The Superior rooms at Hotel Maya are comfortable and nice, and the cleaning staff did a wonderful job of making up the rooms when we had back-to-back stays. Hotel Maya is a very nice place to stay in Alicante. It is directly adjacent to the tram station and a short 10 minute walk down to the plaza overlooking the sea--and a short walk from there to the beach.
Read More
Number of reviews per page
20
40