塞尔科特尔玛雅阿利坎特酒店

地理位置很棒，酒店风景不错

I arrived at the hotel 20 February at 00:15 booked three nights from 20th 23rd February. When I showed the staff my booking they complained that I haven’t booked from 19th and 20th February so I can’t check in before later. Which is fine. But the attitude was unnecessary and not nice that there was no level of seeking understanding that technically it’s impossible for me to book a night in the past when I’m booking on the 20th February. So I was forced to book an extra night outside of hotels.com and directly with the hotel. Not planning to go back.

No complaints. 6.8 /10

Room was generally clean but I did find some rubbish under the sink in the bathroom. Nice toiletries in bathroom and lovely powerful shower. Big bed which was comfortable. However the walls are extremely thin and I could hear everything that was said from the room next door. Hotel breakfast was great, good choices, fresh and plentiful. Staff efficient and helpful.

All excellent

The room was standard, clean. The bed, bedding and linens were ok quality and comfortable. The balcony looks at the back of the Castle, not a great view but ok. The location is not close to anything but the tram. The check-in staff was just plain standoffish, we were standing waiting for our turn, 1 agent was busy and the other wasn’t even caring we were there. After waiting a while realizing he had no plan to engage with us we approached. The look we got from the employee was sort of like if we were there soliciting. Took forever to scan IDs and barely said anything about hours, services, where anything was, wifi password, or anything! Just handed off the keys and went off to look at his screen. He could definitely use a refresher in hospitality or just basic courtesy/manners. On the other hand, the lady that cleaned our room was super nice and obviously very good at her job. The hotel is old and quite dated, it gives the impression it’s made an effort to keep up the maintenance but still it’s not even close. Also there are zero perks in the room, I’d say just basic things like coffee, tea, water boiler, and the mini fridge barely cools, stuff inside looks ancient. It’s a pity the lack of attention to details and mediocre employees spoil the rest of what the hotel has going for it. Overpriced for what you get.

Clean and comfortable, very convenient location. Modern decor in the room eas pleasant. Very basic hotel services but that was exactly as expected in the price range. Only 4 out of 5 score because the hotel wifi was broken (at least around 8th floor, room 807 specifically). Wifi signal present, could connect from any device but authentication server was down. That's poor in this day and age when internet is mandatory for life!

Helt ok, trevlig personal och mycket trevligt mottagande.

Clean, great view, comfy bed, no noise, great location.

Ja

Toaletten stoppade inte rinna flera gånger. Ett servicebesök men blev inte bättre. Hål i duschslangen. Avloppet frpn badkaret dåligh flöde

Very clean room! Friendly staff. Healthy and delicious breakfast.

Impeccable, rien à dire l’accueil de personnel, chaleureux, l’emplacement, la propriété, je danse, cinq étoiles

Bra läge. Bra frukost. Prisvärd parkeringsgarage som hör till hoteller.

Our room was clean, tidy, and very comfortable, with a stunning view from the windows. The staff, especially the receptionist, were polite and helpful throughout our stay. Breakfast was delicious and fresh, offering a wide variety of choices. We had a wonderful time at the hotel and will definitely be back.

Trevlig personal

Todo perfecto

Me gustó el hotel en todos los aspectos,el único pero que pondría es la hora del check.in, las 4 de la tarde me parece un poco tarde

Bra rum, men renligheten i badrummet hade kunnat förbättras då det fanns en del hår i duschen. Personalen var trevlig och tillmötesgående till mesta dels. Ligger lite utanför stan i ett lite otryggt område. Ligger nära ett köpcentrum och hyfsat nära stranden, vilket var positivt. Väldigt lyhört, man hör rumsgrannarna prata osv.

All above nice and relaxing