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Hotel Serrano Palace
Hotels
8.8
/10
Very Good
48 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
Excellent hotel situated across the road from the lovely Son Mol Beach. Quiet though central location.
Impressive hotel room and high end bathroom.
We booked half board and the standard of food is very high indeed.
Only criticisms in relation to our stay would be that the pool which is such a feature of the Hotel, was not heated (early Nov) though we prefer sea swimming (which was warmer), bottled water was not provided free of charge in the room and we were expected to pay for Nespresso capsules used in our hotel room coffee machine. Tea and coffee in a 5 star hotel room is to be expected as standard.
We were able to park outside the hotel, free of charge, though at busier times you may need to valet park.
The Cala Ratjada Boardwalk is just across the road too.
Will book to stay again. We greatly enjoyed our stay.
Elizabeth
10.0
/ 10
Our stay at this hotel was excellent, especially the staff they were very friendly and attentive. The hotel is situated 50 mtrs from Son Moll beach which is really beautiful with cafes and restaurants all around. Our accommodation was fantastic, we had half board and the meals were amazing. Will defiantly return
Sally & Tom
10.0
/ 10
This was an amazing experience -- we thoroughly enjoyed ourselves. We found that the food was beyond 5 star...and the feel of the entire hotel was just wonderful The only negative thing that we found during our stay there, was that the internet was a bit flakey -- had to keep putting in the password during the sessions, and since we paid extra for this service for the week, we were a bit disappointed in its performance. Otherwise the place is really wonderful. We especially liked the area, walking along the seawall was outstanding and the many places to eat and drink within minutes of the hotel were outstanding. Would never get tired of looking at the sea.
In the Area
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Playa Son Moll, s/n, Capdepera, Mallorca, Balearic Islands, Spain, 7590
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Hotel Serrano Palace
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Playa Son Moll, s/n, Capdepera, Mallorca, Balearic Islands, Spain, 7590
Discover More About Hotel Serrano Palace
Location
Hotel Serrano Palace is a hotel in a good neighborhood, which is located at Capdepera.
About Hotel Serrano Palace
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Serrano Palace exclusively for you.
Get precious and unforgettable moment during your stay at Hotel Serrano Palace.
All facilities in Hotel Serrano Palace
Others
Things to Do
- Shops
- Hot tub
- Outdoor pool
- Indoor pool
- Barbecue
- Turkish bath
- Spa
- Health club
- Marina
- Garden
- Library
- Sauna
- Steam room
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Poolside bar
- Snack bar
General
- Banquet
- Parking (surcharge)
- Terrace
Business Facilities
- Meeting facilities
- Business center
- Conference rooms
Sports and Recreations
- Fitness center
- Game room
- Billiard
Transportation
- Area shuttle with surcharge
- Valet parking (surcharge)
Family-friendly Facilities
- Children pool
Accessibilty
- Accessible parking
Nearby Facilities
- Hair salon
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
In-room Facilities
- TV
Accommodation Policy & General Information in Hotel Serrano Palace
Important Note
- Self parking fee: EUR 10 per day
- Valet parking fee: EUR 10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Please note that this property has a dress code that requires long pants in the restaurant during dinner hours.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property enforces a strict dress code in the restaurant. Shorts are not permitted.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Hotel Serrano Palace | 153 |
Number of floors in Hotel Serrano Palace | 4 |
Another facilities in Hotel Serrano Palace | Shops, Hot tub, Outdoor pool, Indoor pool, Barbecue |
Frequently asked question in Hotel Serrano Palace
What are available facilities at Hotel Serrano Palace?
There are top facilites at Hotel Serrano Palace such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Serrano Palace?
The standard check-in time at Hotel Serrano Palace is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Hotel Serrano Palace
Other sources (48)
8.8
Very Good
From 48 reviews
Cleanliness
9.2
Room Comfort
8.8
Location
9.6
Service and Facilites
9.0
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Traveler Reviews Hotel Serrano Palace
Number of reviews per page
20
40
Top reviews
Verified traveler
10.0
/10
Reviewed 299 week(s) ago
Hotels.com verified review
Excellent hotel situated across the road from the lovely Son Mol Beach. Quiet though central location.
Impressive hotel room and high end bathroom.
We booked half board and the standard of food is very high indeed.
Only criticisms in relation to our stay would be that the pool which is such a feature of the Hotel, was not heated (early Nov) though we prefer sea swimming (which was warmer), bottled water was not provided free of charge in the room and we were expected to pay for Nespresso capsules used in our hotel room coffee machine. Tea and coffee in a 5 star hotel room is to be expected as standard.
We were able to park outside the hotel, free of charge, though at busier times you may need to valet park.
The Cala Ratjada Boardwalk is just across the road too.
Will book to stay again. We greatly enjoyed our stay.
Read More
Elizabeth
10.0
/10
Reviewed 514 week(s) ago
Hotels.com verified review
Our stay at this hotel was excellent, especially the staff they were very friendly and attentive. The hotel is situated 50 mtrs from Son Moll beach which is really beautiful with cafes and restaurants all around. Our accommodation was fantastic, we had half board and the meals were amazing. Will defiantly return
Anne Marie
8.0
/10
Reviewed 626 week(s) ago
Expedia Group verified review
I would only recommend this location to those looking for a short package holiday in a resort area. There is nothing Spanish-feeling about this part of Mallorca. It is a holiday resort. Many of the nearby shops and restaurants are geared for tourists and some parts of the town feel totally artificial. The clientele is largely German. The beach is just across the road. It is very clean but as it's small it gets very crowded. There are chairs with umbrellas (that get snapped up very quickly) but aside from that or sitting in one of a few beachside cafes, there are no natural shady areas. A couple of restaurants along the waterfront serve quite good and more authentically Spanish food. Aside from that, most restaurants serve the usual touristy fare. The one annoying thing was the hotel next door that liked to announce its upcoming morning and evening events so loudly (blasting this out in German) daily. One night, while on the balcony we were caught between two rival Frank Sinatra renditions - one in our hotel and one in the hotel next door. We booked half board but only ate dinner there twice. While there was a wide variety of food, much of it was drowned in heavy sauces and the better fare was gone by the time it reached 8:30pm as many diners started eating as early as 6:30. Thankfully, whatever noise one could hear in the evening stopped promptly by midnight. Only recommend if you are looking for a tourist resort in a lovely location but without a sense of local flavor.
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Sally & Tom
10.0
/10
Reviewed 631 week(s) ago
Expedia Group verified review
This was an amazing experience -- we thoroughly enjoyed ourselves. We found that the food was beyond 5 star...and the feel of the entire hotel was just wonderful The only negative thing that we found during our stay there, was that the internet was a bit flakey -- had to keep putting in the password during the sessions, and since we paid extra for this service for the week, we were a bit disappointed in its performance. Otherwise the place is really wonderful. We especially liked the area, walking along the seawall was outstanding and the many places to eat and drink within minutes of the hotel were outstanding. Would never get tired of looking at the sea.
Read More
Antonio
Business
10.0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
Hotel antiguo pero en perfecto estado. El servicio increíble. Muy buena cena y desayuno.
Rene
Leisure with Friends
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Ein schönes Hotel, direkt am Strand gelegen , mit der angrenzenden Hafenpromenade in Cala Ratjada.
Vielfältiges Frühstück. Sonnen Roof Dach für den Sundowner. Praktisches kleines Fitnessstudio und Sauna. Das Hotel war für meine Vorstellungen gut ( Sportler ).
Andreas
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Sehr gutes Hotel. Werde ich sofort weiterempfehlen. Beim Essen merkt man, dass man in einem 5 Sterne Hotel ist. Das komplette personal ist auch noch positiv zu erwähnen.
Diana
6.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
Sehr guter Service, gute Lage, gute Auswahl beim Frühstück. Aber es ist komplett auf älteres Publikum ausgerichtet. Möbel altbacken und in die Jahre gekommen.
PORTIA
10.0
/10
Reviewed 99 week(s) ago
Hotels.com verified review
Fantastic thanks you for a great weekend
Beatrice
10.0
/10
Reviewed 146 week(s) ago
Hotels.com verified review
Wir waren leider nur eine Nacht im Hotel Serrano Palace, werden aber definitiv gerne wieder einmal kommen: vom Hotelzimmer bis zum Restaurant: Ausstattung und Service lassen keine Wünsche offen. Sehr zu empfehlen!
Ivan
Friends and Family
8.0
/10
Reviewed 197 week(s) ago
Hotels.com verified review
Et ældre hotel, med god placering. Rigtig god morgenmad og aftens buffet.god værdi for pengene.
Peter
6.0
/10
Reviewed 197 week(s) ago
Hotels.com verified review
Den stranden som tillhörde hotellet var inget likt bilderna. Liten och inträngd.
Kvällsmusik som inte var passande för tyska pensionärer som övervägde. Trevlig och rolig personal i receptionen.
Proffsig pianist som spelade på flygel vid frukost.
Annars var restaurangen som en matsal. Fräscht men kvar i tidigt 90-tal i inredning.
Vi tog bilen till stränder på annat håll.
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Christian
Leisure Family
8.0
/10
Reviewed 197 week(s) ago
Expedia Group verified review
War gut , aber eher 4 Sterne Plus Standard. Lage sehr zentral in Cala Ratjada
Ronja
Leisure Family
8.0
/10
Reviewed 197 week(s) ago
Expedia Group verified review
Sehr gute Lage, sehr freundliche Mitarbeiter
Verified traveler
Leisure with Partner
6.0
/10
Reviewed 310 week(s) ago
Expedia Group verified review
Muy mala cobertura de wifi.
Comida correcta.
Es mas un hotel de 4 estrellas que de 5.
Alex
8.0
/10
Reviewed 352 week(s) ago
Expedia Group verified review
Eine Woche mal wieder im Serrano Palace, sehr schöne Lage, Zimmer gut, Service auch, man merkt und sieht dem Personal die lange Saison jetzt an, am 04.11. ist dann letzter Tag und das Hotel schließtbis Ostern
Uwe
10.0
/10
Reviewed 352 week(s) ago
Expedia Group verified review
Angenehm wie immer!!! Das Hotel und die Mitarbeiter sind sehr freundlich und hilfsbereit. das Frühstück sowie Abendessen ist immer sehr abwechslungsreich und lecker!
Olaf
10.0
/10
Reviewed 353 week(s) ago
Expedia Group verified review
Alles bestens , kann man nur weiterempfehlen .
Perfektes Essen und freundliches Personal. Parken ist etwas schwierig .
Verified traveler
6.0
/10
Reviewed 363 week(s) ago
Hotels.com verified review
Bel hôtel et grande chambre par contre le service est loin de celui d’un 5 étoiles et le personnel à part quelques exceptions n’est pas très agréable. L’accueil a été déplorable pas un sourire des suppléments pour tout même pour le nespresso dans la chambre. Goûter payant à la piscine alors qu’il s’agit des restes du dîner de la veille. Bref à part les infrastructures et l’endroit sympa rien qui justifie le prix car tout est en extra. Il y a plein d’hôtels à Majorque beaucoup mieux et moins chers.
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Fred
10.0
/10
Reviewed 478 week(s) ago
Expedia Group verified review
Das Hotel liegt in unmittelbarer Strandnähe. Er ist feinsandig und über eine Straße erreichbar. Zum Ortskern und Hafen führt eine schöne Strandpromenade (10 Minuten Fußweg) oder eine Einkaufsstraße.
Der Empfang war sehr freundlich. Alle Mitarbeiter waren außerordentlich freundlich und kompetent. Wünsche wurden umgehend erfüllt. Die Zimmer sind ungewöhnlich groß und sehr gut ausgestattet. Die Inneneinrichtung ist nicht neu, aber in sehr gutem Zustand. Die Mahlzeiten haben eine große Auswahl, sind abwechslungsreich und werden sehr schön präsentiert. Manchmal werden die Mahlzeiten mit gepflegter Lifemusik begleitet. Trotz (nur) HP gab es für uns tagsüber an der Poolbar kostenlos leckere Snacks. Abendessen mit Dresscode (Herren: Hemd/Poloshirt, lange Hosenbeine, Damen: schulterbedeckt, mindestens knielange Röcke oder Hosen).
Fast jeden Abend gab es Lifemusik und andere Vorstellungen am Pool oder in der großen Bar.
Vielfältiges Sport- Spa- und Ausflugsangebot.
Wer einen gediegenen Urlaubsaufenthalt (Einzelreisende, Paare, Familien) sucht, ist hier richtig.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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